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Operations Lead

bij CHEP in Tiel - Gelderland
op website van werkgever
Geplaatst op:
Dienstverband
Overig
Werklocatie
Flex
Opleiding
Overig
Ervaring
Leidinggevend

Over de vacature

Overview

As Operations Lead at our Tiel plant, you will guide a team of up to 85, advancing safety, performance, and continuous improvement. You'll work alongside the Plant Manager to optimize operations and drive impactful outcomes in a high-volume manufacturing environment. Your leadership will shape a proactive safety culture and efficient end-to-end processes. This role offers a hands-on opportunity to influence plant success and contribute to CHEP's sustainability and operational excellence goals. You will partner across functions to deliver measurable improvements and maintain high standards.

Arbeidsvoorwaarden / Benefits

  • Hybrid Work Model
  • equal opportunity employer

Verantwoordelijkheden

  • Mentor and coach employees, address relations issues, and foster a positive work environment.
  • Lead safety performance on shift, promoting proactive safety culture through training and rehabilitation programs.
  • Oversee shift maintenance activities and coordinate with maintenance team to prevent downtime.
  • Drive continuous improvement across end-to-end operations to boost efficiency, quality, and cost-effectiveness.
  • Monitor plant costs and yield with the Plant Manager to optimize performance.
  • Address performance and attendance with HR to ensure operational expectations are met.
  • Ensure compliance with CHEP procedures and work instructions.

Belangrijkste vereisten

  • 3+ years in a fast-paced production/distribution operation with supervisory/management experience

  • Experience leading Zero Harm initiatives including learning teams and risk assessments

  • Proven track record in delivering high-performance teams in a blue-collar environment

  • Strong understanding of production processes, quality, safety regulations, and industry standards

  • Technical ability to understand and improve operation processes

  • Strong written and verbal communication skills

  • Problem-solving capability with rapid, effective solutions

  • English proficiency; Dutch/German/Eastern European languages advantageous

  • Adaptability

  • Coaching

  • Mentoring

  • Production process optimization

  • Quality control

  • Safety compliance

Direct solliciteren
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Team Lead Operations (Customer Support)

bij Sendcloud in Eindhoven - Noord-Brabant
op website van werkgever
Geplaatst op:
Dienstverband
Overig
Werklocatie
Flex
Opleiding
WO
Ervaring
Leidinggevend

Over de vacature

Overview

In this role you lead the Customer Support operations (4-6 people), shaping the CS systems, automation and data stack. You re-architect Zendesk and build an AI-ready foundation to scale, partnering with CS leadership on priorities and strategy. You drive KPI definition, dashboards and cross-team collaboration to improve efficiency and customer satisfaction. You will own a 1-3 year vision for CS ticket handling and translate it into actionable roadmaps. This is a hands-on leadership role in a fast-growing SaaS scale-up that values pragmatic problem-solving and data-driven decisions.

Arbeidsvoorwaarden / Benefits

  • Salary starting from 70,000 annually with 8% holiday allowance
  • 28 days of paid vacation
  • 4 weeks sabbatical every 3 years
  • home hybrid model with 500 home office budget
  • gym and on-site perks like free lunch and fresh fruit
  • pension scheme and employee discounts

Verantwoordelijkheden

  • Re-architect Zendesk and enable AI-ready automation at scale
  • Define 1-3 year vision and build team roadmap for CS ticket handling
  • Partner with CS leadership to co-own priorities and report progress
  • Challenge inefficient processes and improve them before automating
  • Lead, hire, coach and develop team with clear goals
  • Define KPIs and translate data into actionable insights for leadership
  • Engage in architecture decisions and complex automations when needed
  • Communicate early if asks and capacity don't align

Belangrijkste vereisten

  • Several years of leadership experience in a SaaS scale-up

  • Proven experience running or shaping an operations function (CS/Help Center/CSM or sales operations)

  • Deep hands-on experience designing and governing a CS/CRM platform (Zendesk, Salesforce Service Cloud or Freshdesk)

  • Experience building automations, routing and integrations

  • Data savvy with ability to write SQL and turn data into advice

  • Bachelor's or master's degree in Business, Management, IT, Information Systems or related field

  • Fluent in English and comfortable engaging with senior leadership

  • pragmatic and hands-on

  • critical and constructive

  • strong stakeholder management

  • Zendesk or other CS/CRM platforms

  • Automation tooling

  • Routing and integrations

Direct solliciteren
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AI Agent Ops Lead

bij Just Eat Takeaway.com in Amsterdam - Noord-Holland
op website van werkgever
Geplaatst op:
Dienstverband
Overig
Werklocatie
Kantoor
Opleiding
Overig
Ervaring
Ervaren
Functiegroep
ICT & Automatisering

Over de vacature

Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role The Partner Growth Centre is a driving force behind growth at Just Eat We are looking for an AI Agent Operations Lead in Amsterdam to drive operational excellence and lead the continuous improvement of our AI agent ecosystem.

In this role, you will act as a technical owner across our agent tooling, knowledge systems, and analytics. You will empower our teams and lead with care for our partner experience, ensuring our interconnected systems deliver with precision and customer-centric focus.

Working closely across the organization, you will play a pivotal role in our AI transformation, helping define best practices to deliver commercial growth for a multi-billion euro platform. We welcome versatile generalists ready to flex across analytics, knowledge management, and tooling.

These are some of the key components to the position:

  • Lead the business readiness and operational deployment for AI agents and new tooling, acting as a key stakeholder.
  • Own the AI agent ecosystem, defining scope, feature enhancements, and market expansion to drive excellence across operations.
  • Govern knowledge management systems to ensure AI agent sources are accurate, current, and structured for reliable performance.
  • Track and analyze performance against key business metrics, identifying trends, root causes, and growth opportunities.
  • Build clear, executive-level reporting and data narratives to share critical insights with team members and senior leadership.
  • Aim high by running continuous improvement cycles, including business testing (A/B testing, UAT) and tooling sign-offs.
  • Break down organizational silos by engaging strategy, data, process, market, and vertical teams to maximize business impact.

What will you bring to the team?

  • Proven background with AI or sales technology systems (CRM, automation, analytics) and the ability to turn business needs into technical requirements.
  • Strong analytical mindset with experience tracking performance, analyzing complex datasets, and building dashboards in CRM Analytics or Tableau.
  • Experience with knowledge management or content operations, understanding how governed knowledge enhances AI agent outputs.
  • Practical experience in business process optimization and running structured tests such as A/B testing and UAT.
  • Outstanding data storytelling and executive communication skills, converting complex technical metrics into actionable business insights.
  • Strong commercial acumen, committed to achieving goals and understanding how operational improvements impact overall business outcomes.
  • Hands-on experience building AI agents or working in a Product Owner / Product Manager role is a plus.
  • Familiarity with the Salesforce ecosystem (e.g., Agentforce) or relevant technical certifications is a nice-to-have.

At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fas t-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team?

Apply now!

Direct solliciteren
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Head of Operations Analytics

bij Adyen in Amsterdam - Noord-Holland
op website van werkgever
Dienstverband
Fulltime
Werklocatie
Kantoor
Opleiding
WO
Ervaring
Leidinggevend
Functiegroep
Beleid, Bestuur & Staf

Over de vacature

Overview

You lead a high-impact analytics and insights function within Operations, guiding data-driven decision-making for a 1,000+ person organization. You shape performance metrics, narratives, and strategic recommendations that influence leadership decisions. The role blends people leadership with advanced analytics, leveraging AI-enabled tooling to accelerate reporting while focusing on high-value diagnostics. You collaborate across data, operations, finance, and product to drive continuous improvement and scalable insights that align with Adyen's mission to empower businesses at scale.

Verantwoordelijkheden

  • Build and lead a high-performing analytics and insights team, balancing speed and strategic focus.
  • Partner with Operations leadership on performance, risks, opportunities, and trade-offs with concise narratives.
  • Deliver leadership-ready analyses that connect operational data to commercial and customer outcomes.
  • Define KPI definitions, performance frameworks, and standardize measurement across teams and projects.
  • Develop scalable insight capabilities and improve operating models to manage ad hoc and recurring insights.
  • Collaborate with data, finance, product, and other functions to improve access to reliable insights and tooling.

Belangrijkste vereisten

  • Significant experience leading analytics or decision-support teams in fast-scaling or transformation environments.

  • Proven ability to influence senior stakeholders and translate data into persuasive narratives.

  • Strong commercial instincts to identify value-driving metrics and filter out noise.

  • Fluency in SQL, data modeling, and modern BI tooling to engage in credible technical dialogue.

  • Intellectual rigor to challenge weak assumptions constructively and authoritatively.

  • Experience guiding teams through operating-model changes and raising performance standards.

  • Strategic influence

  • Operational judgment

  • Calm communication

  • SQL

  • data modelling

  • modern BI tooling

Direct solliciteren
solliciteer op website van werkgever

Associate Director, Treasury & e-payment Operations (m/f/d)

bij Redcare Pharmacy in Sevenum - Limburg
op website van werkgever
Dienstverband
Overig
Werklocatie
Kantoor
Opleiding
Overig
Ervaring
Leidinggevend

Over de vacature

Overview

In this role you drive the treasury and e-payment operations for Redcare Pharmacy, enabling scalable cash management and seamless payments for a fast-growing B2C platform. You'll lead a small, high-performing team and partner with Finance and Tech to strengthen liquidity, risk controls, and process improvements. The position offers influence over critical financial operations in a dynamic e-commerce environment. You will contribute to reliable payment experiences and healthy growth in a mission-driven company.

Arbeidsvoorwaarden / Benefits

  • Travel allowance
  • 28 vacation days + annual vacation bonus (8%)
  • Company pension plan
  • Employee discounts onsite and online
  • Development programs and training
  • Redcare events and team-building activities

Verantwoordelijkheden

  • Lead and develop a team of 6 to maintain a high-performing, collaborative culture
  • Own daily treasury operations including cash management and short-term cash flow forecasting
  • Ensure smooth and scalable e-payment operations in a high-volume B2C environment
  • Strengthen compliance and risk management while maintaining operational efficiency
  • Drive hands-on improvements of processes and systems in close collaboration with Tech/IT

Belangrijkste vereisten

  • 7+ years of experience in Treasury and/or e-payment operations in a fast-paced environment

  • First leadership experience with a hands-on, lead-by-example approach

  • Solid expertise in cash management and short-term cash flow forecasting

  • Experience with ERP and payment systems, and collaboration with Tech teams

  • Pragmatic, solution-oriented mindset with a drive to improve and build

  • Strong stakeholder management skills in a dynamic setting

  • German language skills are a plus

  • leadership

  • stakeholder management

  • problem-solving

  • cash management

  • short-term cash flow forecasting

  • ERP systems

Direct solliciteren
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Head of Strategy and PMO Operations & Supply Chain

bij Henkel in Amsterdam - Noord-Holland
op website van werkgever
Dienstverband
Fulltime
Werklocatie
Flex
Opleiding
WO

Over de vacature

Overview

In this role you steer Henkel's 2030 transformation across Operations, Supply Chain and Procurement. You lead a Strategy & PMO team, partnering with the Global Leadership Team to translate ambition into an executable program with measurable value. You own end-to-end transformations across a vast network of sites, people, and customers, balancing strategy with hands-on delivery. You will shape operating models, governance, and change management while driving executive decision-making and cross-functional alignment. This is a senior, impact-driven opportunity to accelerate global transformation at scale.

Arbeidsvoorwaarden / Benefits

  • Flexible work scheme with flexible hours
  • Hybrid work model
  • Health and preventive care programs
  • Employee Share Plan with Henkel matching shares
  • Pension Fund
  • Canteen discount

Verantwoordelijkheden

  • Lead and develop a team of Strategy/PMO leaders to operationalize the 2030 transformation agenda
  • Own high-impact transformations end-to-end from problem definition to value realization across 100+ sites and 10,000+ employees
  • Oversee the global transformation portfolio, managing priorities, resources, interdependencies and risks
  • Identify new value opportunities through internal insights and benchmarks
  • Shape operating models, organization design, governance, capabilities, processes and change management
  • Drive strategic management cycles, leadership workshops, and key global communications
  • Act as a strategic sparring partner to the Global Leadership Team with data-driven recommendations
  • Foster a culture of ownership, pace and impact within Strategy & PMO and blend strategy with execution

Belangrijkste vereisten

  • 10+ years in strategy, transformation and/or Operations & Supply Chain, with multinational exposure

  • Proven ability to move from strategy to execution and deliver measurable value

  • Strong analytical judgment to identify problems and propose effective solutions

  • Exceptional executive communication and ability to present complex analysis clearly

  • Entrepreneurial mindset, capable of creating structure from ambiguity and driving topics to closure

  • Credibility with senior executives and ability to influence without formal authority

  • Strong people leadership and ability to develop high-performing professionals

  • Master's degree in Engineering, Business or related discipline preferred; fluent English

  • leadership

  • stakeholder management

  • communication

  • strategy development

  • transformation program management

  • portfolio governance

Direct solliciteren
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Digital, Content Operation Specialist

bij Nike in Hilversum - Noord-Holland
op website van werkgever
Dienstverband
Overig
Werklocatie
Flex
Opleiding
Overig
Ervaring
Ervaren

Over de vacature

Overview

In this role, you lead the content production lifecycle for a specific sport across Nike-owned digital channels in EMEA, from brief to publishing. You will collaborate across Brand, Digital Marketing, Digital Experience, and external partners to bring stories to life. You manage complex, cross-functional workflows and ensure timely delivery while balancing multiple priorities. You will leverage data and operational insights to drive improvements, and adapt to evolving priorities in a fast-paced, global context. This is a hands-on, impact-focused position within the Sports Offense team, offering a clear path to shaping digital storytelling at scale for Nike in EMEA.

Verantwoordelijkheden

  • Lead day-to-day content operations workflow for the sport across Nike-owned digital channels
  • Collaborate with cross-functional teams and external agency partners to meet timelines and requirements
  • Manage multiple campaigns and deliverables with visibility into timelines, dependencies, risks and changes
  • Proactively raise risks, gaps and improvement opportunities to optimize delivery
  • Use operational metrics to identify bottlenecks and opportunities for continuous improvement
  • Identify opportunities to simplify, standardise and automate content operations workflows
  • Support hands-on content execution and publishing when required
  • Partner with Channel Excellence to adopt new capabilities, tools and processes

Belangrijkste vereisten

  • Prior experience in content operations, digital content production, project management or marketing operations

  • Proven ability to navigate ambiguity and manage fast-paced production environments under pressure

  • Experience managing complex workflows, timelines, dependencies and multiple deliverables

  • Strong attention to detail and a commitment to delivering high-quality work on time

  • Strong communication and stakeholder-management skills across functions, levels and markets

  • Ownership mindset with proactivity and accountability, including risk escalation

  • Experience using data or operational performance measures to drive improvements

  • Understanding of digital ecosystems, platforms and content operations; curiosity about technology and automation

  • Strong problem-solving skills to simplify processes

  • Ability to adapt to changing priorities and to work outside normal hours when required

  • organization

  • detail-oriented

  • communication

  • digital content operations

  • project management

  • data-driven decision making

Direct solliciteren
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Associate Director Commercial Finance

bij Medpace in Maastricht - Limburg
op website van werkgever
Dienstverband
Overig
Werklocatie
Kantoor
Opleiding
WO
Ervaring
Ervaren
Functiegroep
Commercieel & Verkoop

Over de vacature

Overview

In this role you drive commercial success for our Clinical Operations team in Maastricht, leading bids, pricing, and financial oversight for sponsor trials. You will partner with cross-functional teams to ensure contractual and financial performance while maintaining strong customer relationships. The position offers growth opportunities within a globally recognized CRO known for its mission to accelerate therapeutics. You will influence pricing strategies, study metrics, and change requests that shape trial outcomes and client satisfaction. This is a hands-on leadership role with scope to mentor analysts and optimize bid processes.

Arbeidsvoorwaarden / Benefits

  • Flexible work environment
  • Competitive compensation and benefits package
  • Competitive PTO packages
  • Structured career paths with opportunities for professional growth
  • Company-sponsored employee appreciation events
  • Employee health and wellness initiatives

Verantwoordelijkheden

  • Prepare and follow through on bids for new business
  • Oversee financial and contractual performance of Sponsor projects
  • Maintain a strong relationship with the customer during an ongoing clinical trial
  • Perform financial analysis and reporting
  • Oversee client requests for proposals
  • Develop change-in-scope documents for ongoing trials
  • Customize pricing according to client requirements
  • Develop study metrics
  • Possibly supervise Account Analysts

Belangrijkste vereisten

  • Bachelor's degree in Business, Finance, Accounting or Health and Life sciences

  • 7 years of experience in the conduct of clinical research and/or contract management/pricing

  • Strong working knowledge of financial and accounting processes

  • Basic knowledge of medical terminology and working knowledge of drug development services

  • Excellent analytical, written and oral communication skills

  • Excellent computer skills with a strong knowledge of Excel

  • Past supervisory experience preferred

  • analytical thinking

  • communication skills

  • relationship management

  • Excel

  • financial analysis

  • pricing

Direct solliciteren
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Bloom Logistics Operations Manager

bij Google in Amsterdam - Noord-Holland
op website van werkgever
Geplaatst op:
Dienstverband
Fulltime
Werklocatie
Kantoor
Opleiding
WO
Functiegroep
Consultancy & Advies

Over de vacature

Overview

In this role you will lead Google Cloud Logistics programs, overseeing daily logistics, material flow, and vendor coordination across 3PLs and data center partners. You will monitor SLAs and KPIs, and build business cases to improve processes and logistics. You will design forward and reverse logistics strategies aligned with long-term goals, drive automation, reduce MTTR, and optimize capacity. You will partner with cross functional teams, carriers, and vendors to scale operations and deliver impact across the organization.

Arbeidsvoorwaarden / Benefits

  • bonus target 15%
  • equity
  • benefits

Verantwoordelijkheden

  • Oversee daily logistics operations, material flow, and vendor relationships (3PLs, data center vendors) including budgets, invoices, and capital improvements
  • Monitor SLAs, KPIs, and vendor scorecards to ensure continuity and drive improvements
  • Design and execute forward and reverse logistics strategies aligned with business goals
  • Drive automation, reduce MTTR, optimize capacity, and remove obstacles in material flow
  • Partner with internal teams, carriers, and external vendors to align priorities and scale operations
  • Lead complex multi-disciplinary projects from requirements planning to execution across offices/time zones
  • Implement changes in operations, standardize user documentation, and create processes to motivate action
  • Prepare leadership-facing communications and presentations on operational performance and improvements

Belangrijkste vereisten

  • Bachelor's degree or equivalent practical experience in Engineering, Supply Chain operations, or a related field

  • 7 years of experience developing operational process solutions with cross-functional teams

  • 5 years of experience analyzing data and generating business insights

  • Ability to travel up to 50% within EMEA and APAC

  • Preferred: Lean Six Sigma (Green/Black Belt) or PMP certification and evidence of process re-engineering or capacity modeling

  • strong written and verbal communication

  • ability to influence cross-functional leadership (Legal, Engineering, Product)

  • problem solving and analytical mindset

  • data analytics

  • capacity modeling

  • logistics optimization

Direct solliciteren
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Customs Compliance Specialist

bij Nutreco in Tilburg - Noord-Brabant
op website van werkgever
Dienstverband
Fulltime
Werklocatie
Kantoor
Opleiding
Overig
Ervaring
Ervaren
Functiegroep
Juridisch & Wetgeving

Over de vacature

Overview

In this role you own and shape the customs and trade compliance framework for Global Supply Points, unifying activities across functions into a cohesive approach. You act as the central SME, designing governance, policies and standards for customs, export control and trade compliance, and embedding them into planning, logistics, procurement and export operations. You will lead HS classification, origin determination and compliance controls to strengthen risk management and enable compliant, efficient international trade across manufacturing sites. This position offers a chance to build global customs capability within a dynamic, international setting, contributing to the company's mission to

Arbeidsvoorwaarden / Benefits

  • Competitive salary
  • pension scheme
  • 30 vacation days
  • Opportunities for growth within Nutreco and the SHV group
  • Access to customs and trade training

Verantwoordelijkheden

  • Own and shape the customs compliance framework for Global Supply Points
  • Design and implement governance, policies and standards for customs, export control and trade compliance
  • Embed governance into daily planning, logistics, procurement and export operations
  • Lead HS classification, origin determination and compliance controls
  • Strengthen risk management and enable compliant international trade across locations

Belangrijkste vereisten

  • Strong hands-on experience in customs, export or trade compliance (HS classification, origin, valuation)

  • Experience with customs trade tools and ERP systems in regulated environments

  • Structured, analytical communicator with stakeholder and project management skills

  • Proactive partner capable of independent work and cross-functional collaboration

  • Structured thinking

  • Analytical communication

  • Stakeholder management

  • HS classification

  • Origin determination

  • Valuation

Direct solliciteren
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Product Owner Digital Solutions

bij VDS Automotive Group BV. in Zoetermeer - Zuid-Holland
op website van werkgever
Geplaatst op:
Salaris
€ 4.000 – € 5.500
Uren
32–40 uur
Dienstverband
Fulltime
Werklocatie
Kantoor
Opleiding
HBO
Ervaring
Ervaren
Functiegroep
ICT & Automatisering

Over de vacature

Bouw jij de brug tussen onze business, gebruikers en IT?

Kandidaten dienen de tijd te nemen om alle onderdelen van deze vacature zorgvuldig te lezen. Gelieve snel te solliciteren.

VDS Automotive is volop in digitale ontwikkeling. We verbeteren onze processen, vernieuwen ons applicatielandschap en werken aan digitale oplossingen die onze verschillende afdelingen en collega's écht verder helpen. Daarbij draait digitale transformatie voor ons niet alleen om techniek, maar vooral om mensen, samenwerking en verandering.

Daarom zoeken wij een medior of senior Product Owner Digital Solutions. Iemand die begrijpt wat de business nodig heeft, dit kan vertalen naar concrete oplossingen voor ontwikkelaars en collega's enthousiast meeneemt in verandering.

Wat ga je doen?

Als Product Owner vorm je de dagelijkse verbindende schakel tussen de business, gebruikers, ontwikkelaars en externe IT-partners. Je haalt behoeften op binnen de organisatie, brengt structuur aan en vertaalt deze naar heldere prioriteiten, requirements en user stories.

Je kijkt daarbij niet alleen naar wat technisch mogelijk is, maar vooral naar wat de organisatie en onze klanten daadwerkelijk nodig hebben. Je helpt collega's om nieuwe systemen en werkwijzen te begrijpen, te gebruiken en te omarmen.

Je werkzaamheden bestaan onder andere uit:

Ophalen, analyseren en prioriteren van wensen vanuit de verschillende afdelingen;

Vertalen van bedrijfsprocessen en gebruikersbehoeften naar duidelijke requirements, user stories en acceptatiecriteria;

Beheren en prioriteren van de product backlog;

Voorbereiden en begeleiden van refinements, sprintreviews en acceptatietesten;

Afstemming met ontwikkelaars over functionaliteiten, afhankelijkheden en voortgang;

Uitleggen van technische mogelijkheden en keuzes in begrijpelijke taal aan collega's en stakeholders;

Bewaken dat opgeleverde oplossingen aansluiten bij de behoeften van gebruikers en de afgesproken kwaliteitscriteria;

Signaleren van kansen voor digitalisering en procesverbetering;

Leveren van inhoudelijke input voor de digitale roadmap;

Begeleiden van implementaties en veranderingen binnen de organisatie;

Opstellen en verzorgen van trainingen, werkinstructies en gebruikerssessies;

Actief ophalen van feedback en deze vertalen naar verbeteringen;

Stimuleren van samenwerking tussen afdelingen en het vergroten van digitaal bewustzijn binnen VDS.

Met wie werk je samen?

Je werkt nauw samen met de Digital Strategy Manager, die verantwoordelijk is voor de overkoepelende digitale strategie, architectuurkeuzes en roadmap. Vanuit jouw dagelijkse contact met gebruikers, stakeholders en ontwikkelaars lever je belangrijke input voor deze koers.

Daarnaast werk je samen met onze IT Operations Lead, developers, systeembeheerder, procesverantwoordelijken, externe IT-partners en collega's binnen de verschillende bedrijfsonderdelen van VDS.

Wie zoeken wij?

We zoeken vooral iemand die collega's en ideeën bij elkaar kan brengen. Je hoeft niet zelf te programmeren, maar je moet techniek wel voldoende begrijpen om de juiste vragen te stellen en effectief met ontwikkelaars samen te werken.

Je herkent jezelf in het volgende profiel:

Je beschikt over hbo- of wo-werk- en denkniveau;

Je hebt meerdere jaren ervaring als Product Owner, Business Analyst, Informatieanalist of in een vergelijkbare verbindende rol;

Je kunt bedrijfsbehoeften vertalen naar concrete en begrijpelijke opdrachten voor ontwikkelaars;

Je kunt technische onderwerpen helder uitleggen aan niet-technische collega's;

Je bent communicatief sterk en kunt omgaan met verschillende belangen en prioriteiten;

Je weet mensen mee te nemen in veranderingen en krijgt energie van het vergroten van gebruikersadoptie;

Je bent benaderbaar, nieuwsgierig, gestructureerd en besluitvaardig;

Je voelt je prettig in een organisatie waarin niet alles al vaststaat en waarin je zelf kunt helpen structuur aan te brengen;

Je kunt in het Nederlands en in het Engels communiceren.

Ervaring met Agile/Scrum, Lean, procesoptimalisatie, verandermanagement of het verzorgen van trainingen is een pré. Ervaring binnen de automotive branche is welkom, maar niet noodzakelijk.

Wat maakt jou succesvol in deze rol?

Je bent succesvol wanneer je niet alleen een goede backlog oplevert, maar ervoor zorgt dat business en IT elkaar beter begrijpen. Je luistert, vraagt door en durft keuzes te maken. Je weet draagvlak te creëren, verwachtingen helder te maken en collega's praktisch te ondersteunen bij het gebruik van nieuwe digitale oplossingen.

Je combineert overzicht met daadkracht: van een gesprek met een gebruiker tot een heldere user story, en van een technische oplevering tot een training waarmee collega's er daadwerkelijk mee kunnen werken.

Wat bieden wij?

Een afwisselende functie met zichtbare impact op de digitale ontwikkeling van VDS;

Veel ruimte om de rol verder vorm te geven;

Een salaris tussen €4.000 en €5.500 bruto per maand op basis van 40 uur, afhankelijk van kennis en ervaring;

Een dienstverband van 32 tot 40 uur per week;

Een werkomgeving waarin business, technologie en automotive samenkomen;

Directe samenwerking met collega's, management en technische specialisten;

Ruimte voor persoonlijke ontwikkeling, opleiding en eigen initiatief;

Een organisatie met korte lijnen en diverse bedrijven, processen en digitale uitdagingen.

Over VDS

VDS Automotive Group is een ondernemende automotive organisatie met verschillende specialistische lables op het gebied van onder andere import, export, internationale autohandel, financiering en automotive dienstverlening.

Vanuit ons kantoor in Benthuizen werken we iedere dag aan de verdere ontwikkeling van onze dienstverlening. Digitalisering speelt daarin een belangrijke rol. We bouwen stap voor stap aan een toekomstbestendig applicatielandschap, efficiëntere processen en een organisatie waarin data en technologie collega's helpen om beter en slimmer te werken.

Interesse? xvlobhg

Wil jij digitale oplossingen realiseren die niet alleen technisch goed werken, maar ook daadwerkelijk worden begrepen, gebruikt en omarmd? Dan maken we graag kennis met je.

Stuur je cv en motivatie naar Suzanne van den Berg ( ) of bel voor vragen naar

Salaris: €4.000,00 - €5.500,00 per maand

Arbeidsvoorwaarden:
Bedrijfsfeesten
Bedrijfsfitness
Budget voor professionele ontwikkeling
Extra vakantiedagen
Kerstpakket
Kosteloos parkeren
Lunchkorting
Pensioen
Personeelskorting
Productkorting werknemers
Reiskostenvergoeding
Verhuisvergoeding
Vrijdagmiddagborrel
Werk vanuit huis

Taal:
Nederlands (Vereist)

Werklocatie: Fysiek

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Infrastructure Engineer

bij The Coca-Cola Company in Rotterdam - Zuid-Holland
op website van werkgever
Dienstverband
Overig
Werklocatie
Kantoor
Opleiding
Overig
Ervaring
Ervaren
Functiegroep
ICT & Automatisering

Over de vacature

Overview

In this role you ensure the plant's IT foundation is stable, secure, and scalable, acting as the on-site infrastructure expert for The Blender in Rotterdam. You'll own day-to-day operations, lead tier-3 incident response, and drive deployments in collaboration with OT and automation teams. You'll partner across the business to streamline infrastructure workflows and help translate strategy into practical improvements that minimize downtime. This role offers hands-on impact with cross-functional exposure in a fast-moving manufacturing environment.

Verantwoordelijkheden

  • Own day-to-day IT infrastructure operations at The Blender site
  • Act as on-site subject matter expert for IT infrastructure in collaboration with Automation, Engineering & Deskside Support
  • Proactively monitor, maintain and optimize plant core IT infrastructure to reduce downtime
  • Coordinate with on-site OT leadership and automation teams to streamline workflows
  • Lead deployment efforts and communicate changes clearly to stakeholders and vendors
  • Contribute to infrastructure roadmaps to support growth across the estate
  • Lead IT infrastructure incident response and root-cause analysis for plant-impacting issues

Belangrijkste vereisten

  • Hands-on infrastructure experience, ideally in manufacturing/OT environments

  • Windows Server and VMware administration expertise

  • Strong networking foundations (VLANs, IP, firewalls, switches, Wi-Fi) with OT/ICS segmentation exposure

  • Active Directory, Entra ID, and Microsoft cloud platforms

  • Experience with Microsoft Azure & Entra administration; multi-site, on-prem deployments

  • Track record of managing third-party vendor relationships

  • Sharp troubleshooting and documentation discipline

  • Strong communication skills for non-technical stakeholders

  • strong communication

  • cross-functional collaboration

  • proactive problem-solving

  • Windows Server administration

  • VMware administration

  • Networking (VLANs, IP, firewalls, switches, Wi-Fi)

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Director, Contract Testing Laboratories Quality Oversight

bij Merck Sharp & Dohme (MSD) in Haarlem - Noord-Holland
op website van werkgever
Dienstverband
Fulltime
Werklocatie
Kantoor
Opleiding
Overig
Functiegroep
Consultancy & Advies

Over de vacature

Overview

In this role you drive the strategic quality oversight of external contract testing laboratories and cell banking operations to ensure GLP/GMP compliance, patient safety, and regulatory readiness. You lead a global quality function, partnering with external labs to protect product integrity and enable reliable launches. You will shape risk-based oversight, resolve quality issues, and mentor a high-performing team in a complex, regulated environment. This is a chance to influence quality governance across the contract testing network and accelerate remediation as needed.

Arbeidsvoorwaarden / Benefits

  • medical, dental, vision insurance
  • retirement benefits (401(k
  • paid holidays
  • vacation and sick days
  • flexible benefits package
  • compensation with bonus/long-term incentives (where applicable)

Verantwoordelijkheden

  • Lead strategy, organisation design, budget oversight and performance management for CTLs and cell bank quality oversight
  • Establish a risk-based quality oversight model for CTLs and for cell banking
  • Provide operational leadership for drug substance, drug product and finished product testing
  • Oversee quality compliance of CTLs with regulatory expectations and GLP/GMP requirements
  • Oversee quality issues, OOS investigations, and deviations impacting launch or supply continuity
  • Lead analytical technology transfer quality oversight
  • Define performance metrics and governance routines to monitor quality and operations
  • Lead quality assessments for prospective CTLs or new method candidates and remediate gaps
  • Establish and maintain quality agreements to protect company quality and compliance
  • Direct, mentor, and develop a high-performing QA team dedicated to external testing oversight
  • Foster a culture of accountability, collaboration, operational excellence, and proactive problem-solving across internal and external networks

Belangrijkste vereisten

  • Minimum of ten (10) years in Quality Systems/QA/QC within pharmaceutical manufacturing under global GMP and health authority requirements

  • Proven track record managing complex quality investigations, risk assessment, and data-driven decisions

  • Strong compliance background with experience supporting regulatory inspections and health authority interactions

  • Demonstrated success leading and developing teams

  • Ability to travel 30% of the time, including short-notice travel

  • leadership and people development

  • collaboration and cross-functional influence

  • problem-solving and decision-making

  • quality governance models

  • supplier oversight and risk-based quality management systems

  • external partner leadership (biologics/vaccines)

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Data Center Campus Director

bij Microsoft in Amsterdam - Noord-Holland
op website van werkgever
Geplaatst op:
Dienstverband
Fulltime
Werklocatie
Kantoor
Opleiding
Overig

Over de vacature

Overview

As a Data Center Campus Director, you will lead safe and compliant operations across a metro, guiding a diverse team to deliver reliable IT and critical-environment support. You drive cost-aware, scalable infrastructure delivery while upholding safety and ecological standards. You will coordinate with partners and global teams to support Microsoft's cloud services at scale, shaping operational excellence and a culture of One Microsoft.

Arbeidsvoorwaarden / Benefits

  • career rotation programs
  • Diversity & Inclusion trainings and events
  • professional certifications
  • development opportunities
  • growth-focused culture
  • equal opportunity employer

Verantwoordelijkheden

  • Foster a culture of safety, security and compliance across data center operations
  • Lead and develop Microsoft full-time employees across multiple datacenters in your metro
  • Ensure on-time, defect-free delivery of customer capacity within SLA commitments
  • Plan and deliver supporting physical infrastructure, logistics, and resources for growth
  • Lead incident management for major outages, including leadership of calls, post-incident reviews and improvement plans
  • Oversee metro budgets, forecasts and spend (operational and capital)
  • Manage vendor/partner contracts and relationships with landlords, IT/CE service providers, and partner teams
  • Collaborate with global and regional management to contribute to improvement programs
  • Promote One Microsoft values and lead through change with clarity and energy

Belangrijkste vereisten

  • High School Diploma or equivalent and demonstrated mission-critical service management experience

  • Proven experience leading a diverse, full-time workforce across multiple disciplines and platforms

  • Ability to pass Microsoft Cloud background check and security screenings

  • interpersonal awareness

  • ability to navigate ambiguity

  • strong communication

  • experience with Critical Environment infrastructures (e.g., UPS, Generator, AHU)

  • experience with physical IT infrastructures (servers, SANs, Networking, DC racks)

  • budgeting and financial management (budgets, forecasts, spend control)

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EMEA Manufacturing Director

bij PPG Industries in Amsterdam - Noord-Holland
op website van werkgever
Dienstverband
Fulltime
Werklocatie
Flex
Opleiding
WO
Functiegroep
Techniek & Engineering

Over de vacature

Overview

As Manufacturing Director for Architectural Coatings EMEA, you will lead a diverse regional manufacturing network to drive performance, safety, sustainability, and transformation. You'll define long-term manufacturing strategy, optimize footprint and capacity, and coach a high performing leadership team across multiple sites. This role focuses on delivering value through transformation, strong governance, and cross functional collaboration to support the business in a multinational context. You will shape the future of the network and its contribution to PPG's growth and sustainability goals.

Arbeidsvoorwaarden / Benefits

  • Flexible Fridays and remote work options
  • In-person work Mon-Thu with remote Fridays
  • Location flexibility within EMEA
  • Competitive compensation (varies by location)
  • Opportunities for career development
  • Focus on sustainability and innovation

Verantwoordelijkheden

  • Lead the Architectural Coatings manufacturing organization across EMEA to ensure safe, efficient, and high-performing operations
  • Define and execute long-term manufacturing strategy including network transformation, footprint optimization, and capacity planning
  • Drive operational excellence across multiple sites in productivity, quality, service, reliability, and cost competitiveness
  • Champion Environment, Health & Safety culture and ensure compliance with standards and regulations
  • Advance sustainability objectives and integrate environmental considerations into strategy and operations
  • Lead major transformation initiatives such as organizational redesign and network optimization projects
  • Develop and coach a high-performing regional leadership team with strong talent pipelines
  • Collaborate with Supply Chain, Engineering, Procurement, Finance, HR, Quality, EHS, and business leaders to align priorities
  • Apply data-driven insights and financial acumen to support investments, productivity programs, and continuous improvement

Belangrijkste vereisten

  • Extensive +5 years senior leadership experience in manufacturing or related field within a multinational organization

  • Proven success leading complex, multi-site manufacturing networks across multiple countries

  • Track record in operational excellence, productivity improvement, cost optimization, and organizational effectiveness

  • Experience leading large-scale manufacturing transformation, network optimization, or restructuring initiatives

  • Deep understanding of manufacturing operations, EHS, quality systems, and sustainability practices

  • Strong strategic thinking, business acumen, and ability to translate performance into business outcomes

  • Exceptional stakeholder management and influencing skills across functions and cultures

  • Proven ability to build, engage, and develop high-performing leadership teams

  • Bachelor's degree in Engineering, Manufacturing, Operations, Supply Chain, Business, or related field; advanced qualifications are a plus

  • Willingness to travel up to 50% across the EMEA region

  • Strategic thinking

  • Stakeholder management

  • People leadership

  • Operational excellence

  • Network transformation

  • Footprint optimization

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