Senior sales support Vacatures

Over de vacature

Vacaturebeschrijving

Ben jij klantgericht, organisatorisch sterk en steek je graag zelf de handen uit de mouwen? Ga aan de slag als senior sales support in Amstelveen.
Over het werk

Als senior sales support ben je dagelijks actief binnen het salesteam. Je combineert operationele werkzaamheden met het coördineren en ondersteunen van je collega's. Je houdt je bezig met orderverwerking, klantcontact, het organiseren van (inter)nationaal vriestransport en het afhandelen van vragen, klachten en credits.

Je bewaakt de voortgang van orders, stemt werkzaamheden af met productie en planning en zorgt ervoor dat afspraken worden nagekomen. Waar nodig help je collega's bij complexe vraagstukken en zorg je ervoor dat de dagelijkse werkzaamheden soepel verlopen. Daarnaast signaleer je knelpunten en denk je actief mee over het verbeteren en automatiseren van processen. Je bent daarmee een belangrijke schakel tussen Sales, klanten en de interne organisatie.

Wat wij bieden

• 25 verlofdagen, met kans op 3 extra bonusverlofdagen bij een fulltime dienstverband
• Reiskostenvergoeding en een pensioenregeling
• 25% korting op bestellingen, gezamenlijke lunches en pizza proeverijen
• Uitgebreide ontwikkelmogelijkheden via de eigen Academy en uitzicht op een vast dienstverband

Wat wij vragen

• Mbo+ of hbo werk- en denkniveau, bij voorkeur in een commerciële, logistieke of administratieve richting
• Ervaring in sales support, customer service of een vergelijkbare functie
• Ervaring met het coördineren van werkzaamheden en ondersteunen of begeleiden van collega's
• Je bent proactief, klantgericht en organisatorisch sterk en weet goed overzicht te houden
• Je beheerst de Nederlandse en Engelse taal goed

Over het bedrijf

Je gaat werken bij een producent en handelaar van pizzadeeg en aanverwante producten in Amstelveen. Het bedrijf levert aan klanten in meer dan 20 landen en kenmerkt zich door een informele werksfeer, korte communicatielijnen en een sterke focus op samenwerking. Er is volop ruimte voor eigen initiatief en persoonlijke ontwikkeling via de interne Academy. Daarnaast kun je gebruikmaken van faciliteiten zoals een eigen gym, gezamenlijke lunches en pizza proeverijen.

De functie is voor 32 tot 40 uur per week. Maandag, dinsdag en vrijdag zijn verplichte werkdagen.

#2495

Salarisomschrijving

3000 - 4200

Over de vacature

Wat je gaat doen

Als Senior Customer Service Specialist ben je een belangrijk aanspreekpunt voor klanten en zorg je ervoor dat vragen, orders en leveringen goed worden opgevolgd. Tegelijkertijd kijk je verder dan de dagelijkse werkzaamheden: je signaleert waar processen beter kunnen en denkt actief mee over efficiëntere werkwijzen. Je schakelt tussen klanten, collega's en logistieke partners en houdt overzicht wanneer verschillende zaken tegelijk spelen. Door jouw ervaring kun je zelfstandig problemen oplossen, collega's ondersteunen en bijdragen aan een soepele dagelijkse samenwerking binnen het team.

Je werkzaamheden bestaan onder andere uit:

• Beantwoorden van vragen van klanten via telefoon en e-mail;
• Verwerken van klantorders in Salesforce en NetSuite;
• Coördineren van leveringen met logistieke partners;
• Oppakken en oplossen van klantvragen en klachten en zoeken naar een passende oplossing;
• Ondersteunen van de dagelijkse planning binnen het team;
• Begeleiden van nieuwe collega's tijdens hun inwerkperiode;
• Signaleren van verbeterkansen en actief meedenken over efficiëntere processen.

Wat we je bieden Deze functie gaat verder dan alleen het beantwoorden van klantvragen. Je krijgt de ruimte om zelfstandig problemen op te lossen, collega's te ondersteunen en mee te denken over hoe processen slimmer kunnen worden ingericht. Je hebt contact met verschillende afdelingen en externe partners, waardoor je werk afwisselend blijft.

Daarnaast heeft jouw werk betekenis: je werkt binnen een organisatie die oplossingen ontwikkelt voor mensen met slaapgerelateerde ademhalingsstoornissen en draagt daarmee indirect bij aan de zorg. Wat bieden we jou? Je krijgt een zelfstandige en veelzijdige functie binnen een betrokken organisatie, met ruimte om mee te denken en jezelf verder te ontwikkelen.

• Salaris tussen €3.200 en €3.900 bruto per maand;
• Direct uitzicht op een vast contract;
• Een dienstverband vanaf 32 uur per week;
• 25 vakantiedagen;
• 12 extra ADV-dagen;
• 8% vakantiegeld;
• Reiskostenvergoeding van €0,23 per kilometer;
• Volop ruimte om jezelf verder te ontwikkelen en actief mee te denken over verbeteringen.

Bij Start People belonen wij volgens het principe van gelijkwaardige beloning; je arbeidsvoorwaarden sluiten altijd aan bij die van collega's die rechtstreeks bij de opdrachtgever in dienst zijn. Dit betekent dat naast het uurloon bijvoorbeeld ook het aantal vrije dagen, toeslagen, ADV-vergoedingen en overige looncomponenten onderdeel zijn van je arbeidsvoorwaarden.

Functie-eisen

Je bent klantgericht, houdt overzicht en krijgt energie van het zelfstandig oplossen van uiteenlopende vragen. Daarnaast vind je het leuk om verantwoordelijkheid te nemen en mee te denken over hoe processen beter kunnen.

• Je hebt enkele jaren ervaring binnen customer service, binnendienst of sales support;
• Je beheerst de Nederlandse, Duitse en Engelse taal goed;
• Je hebt ervaring met CRM- en ERP-systemen of maakt nieuwe systemen snel eigen;
• Je werkt nauwkeurig, zelfstandig en gestructureerd;
• Ervaring binnen de medische sector is mooi meegenomen, maar geen vereiste.

Over het bedrijf Je komt terecht in een klein en betrokken team waarin collega's elkaar helpen en waar ruimte is voor eigen ideeën. Je werkt nauw samen met onder andere Sales, het Lab en logistieke partners. Eigen initiatief wordt gewaardeerd. Zie je een proces dat slimmer of efficiënter kan? Dan krijg je de ruimte om hierover mee te denken en daadwerkelijk verbeteringen aan te dragen. Zo heb je binnen deze functie niet alleen invloed op de dagelijkse werkzaamheden, maar ook op de manier waarop het team samenwerkt.?

Ben jij toe aan een customer-servicefunctie waarin je meer verantwoordelijkheid krijgt, zelfstandig problemen oplost en daadwerkelijk kunt bijdragen aan betere processen? Dan is dit misschien jouw volgende stap.

Solliciteer en ontdek wat deze functie jou te bieden heeft!

Over de vacature

Are you ambitious, sales driven, and motivated to achieve great results?

As a Sales Development Representative, you will focus on finding new customers and creating business opportunities. You will join an international sales team and play an important role in the company's growth.

Your main responsibilities will include:

• Contact potential customers by phone and introduce the company's products and services.
• Identify new business opportunities and build relationships with potential customers.
• Find and approach new customers to grow the customer base.
• Follow up on leads and support the sales process.
• Work towards sales targets and earn commission based on your results.

Requirements

• A few years of experience in sales, preferably in a commercial or B2B environment.
• A proactive attitude and the confidence to approach new customers.
• Strong communication and relationship building skills.
• Good command of German and English is a must
• A commercial mindset and motivation to achieve sales targets.

Benefits

• A direct fulltime contract from our client
• 8% holiday allowance.
• 25 holidays per year.
• Uncapped commission based on your sales results.
• The opportunity to grow into a more senior sales role.
• Potential international career opportunities within the company.
• The chance to join a growing international team.

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Voor een internationale distributeur actief in papier, packaging en producten voor visuele communicatie zijn wij op zoek naar een enthousiaste en ambitieuze Senior Sales Specialist. Je komt te werken op de afdeling: packaging.

Over het bedrijf

Als Senior Sales specialist ondersteun je het Inside Sales-team bij commerciële en product gerelateerde vraagstukken, zoals prijsstellingen, product alternatieven en complexere klantvragen. Je draagt hiermee bij aan het behalen van de verkoop- en margedoelstellingen.

Daarnaast denk je actief mee over het verbeteren van de teamprestaties en ondersteun je de Team Leader bij de dagelijkse coaching en begeleiding van sales support medewerkers.

Ook help je bij de coördinatie en uitvoering van commerciële en marketingactiviteiten. Je onderhoudt klantcontact via inkomende en uitgaande gesprekken en zorgt voor een goede opvolging van klantdossiers binnen het team en van de aan jou toegewezen accounts.

Over de functie

In deze functie ben je het eerste aanspreekpunt voor klanten en speel je een belangrijke rol in het onderhouden en uitbreiden van klantrelaties. Samen met de Field Sales-collega's werk je aan het verder ontwikkelen van de klantenportefeuille. Je combineert klantcontact met commerciële activiteiten en administratieve werkzaamheden.

Commercieel klantbeheer Beheren en uitbreiden van het eigen klantenportfolio in samenwerking met Field Sales.
Proactief benaderen van klanten, verkopen van producten en diensten en opvolgen van offertes en sample aanvragen.
Voorbereiden van klantgesprekken en afstemmen met interne afdelingen.
Verwerken van orders, signaleren van cross-sellingkansen en adviseren over prijzen, producten en diensten.

Administratieve werkzaamheden
Bijhouden van klantgegevens en contactmomenten in het CRM-systeem.
Verwerken van verzoeken en afhandelen van Customer Service Requests. Coaching en teamondersteuning
Dagelijks ondersteunen van sales support collega's bij complexe commerciële en product gerelateerde vraagstukken.
Coachen en begeleiden van collega's om commerciële prestaties en doelstellingen te verbeteren.
Signaleren en implementeren van procesverbeteringen in samenwerking met de Team Leader.
Actueel houden en delen van commerciële en productkennis binnen het team.

Wat bieden wij jou

• Een salarisindicatie van € 3.000 - € 3.600,- bruto o.b.v. 40 uur per week, afhankelijk van leeftijd en ervaring;
• Doorgroei- en opleidingsmogelijkheden;
• Een tijdelijke functie met uitzicht op een vast dienstverband;
• Een informeel en enthousiast team.

Wat vragen wij van jou

• HBO werk- en denkniveau;
• Minimaal 5 jaar relevante commerciële werkervaring binnen B2B;
• Commercieel, resultaatgericht en overtuigend;
• Sterke communicatieve en onderhandelingsvaardigheden en goed in het opbouwen en onderhouden van klantrelaties;
• Klantgericht en in staat om klantbehoeften te vertalen naar passende oplossingen;
• Flexibel, stressbestendig en analytisch sterk, met het vermogen om cijfers te beoordelen en commercieel toe te passen;
• Ervaring met CRM-systemen en MS Office;
• Uitstekende beheersing van de Nederlandse taal en goede beheersing van het Engels;
• Gezien de locatie van de organisatie wordt er geadviseerd om in het bezit te zijn van eigen vervoer.

Meer informatie

Jullietta Calmero 085-2735839

Over de vacature

Senior Biofuels Sales Trader Amsterdam The Opportunity

Our client, an established European brokerage operating across renewable energy and environmental commodity markets, is seeking a Senior Biofuels Sales Trader to join its team in Amsterdam.

This is a front-office commercial role focused on developing and executing business across the European biofuels market, covering both physical products and associated certificates.

The role is suited to an experienced biofuels professional with an established understanding of the market who enjoys building commercial relationships, originating new business and taking ownership of revenue generation.

Key Responsibilities

• Develop and manage a portfolio of clients across the European biofuels market.
• Originate new business and identify commercial opportunities across physical biofuels and certificates.
• Execute back-to-back brokerage transactions between market participants.
• Build relationships through calls, meetings and regular market engagement.
• Negotiate and close transactions whilst developing your own P&L.
• Develop a clear commercial strategy for your respective market and client base.
• Monitor pricing, market trends, regulatory developments and wider geopolitical factors affecting biofuels markets.
• Provide clients with relevant market colour and commercial insight.
• Work closely with the wider biofuels desk to identify cross-selling and new business opportunities.
• Contribute to the continued expansion of the firm's activities across European renewable fuels markets.

Candidate Profile

3+ years' experience within biofuels trading, sales trading or brokerage.

Strong knowledge of the European biofuels market.

Experience across areas such as:

• Physical Biofuels
• Biodiesel
• Ethanol
• Biofuel Certificates
• Renewable Fuels
• Environmental Commodities
• OTC Trading & Brokerage

Proven commercial and business development capabilities.

Strong negotiation skills with experience originating and closing transactions.

Comfortable developing and managing an independent portfolio of clients.

Entrepreneurial and commercially driven mindset.

Able to operate effectively within a target and performance-driven trading environment.

Strong relationship-building and communication skills.

Fluent English required; additional European languages would be advantageous.

Preferred Backgrounds

We are particularly interested in speaking with professionals currently working within:

• Biofuels Brokerage
• Biofuels Trading
• Renewable Fuels Trading
• Ethanol Trading
• Biodiesel Trading
• Environmental Markets
• Physical Commodity Brokerage
• Commodities Sales & Trading
• Renewable Energy Brokerage

The Opportunity Offers

• Competitive remuneration package with an uncapped, performance-driven bonus structure.
• Opportunity to develop and manage an independent client portfolio and P&L.
• Meritocratic and commercially focused working environment.
• International team based in Amsterdam.
• Regular company and team events.
• Commuting support and wider employee benefits.

Over de vacature

Would you like to build a career in enterprise sales while working at the forefront of AI and developing your expertise in this rapidly evolving field that addresses real business challenges? As a Sales Specialist, you will help grow the company's presence in the German market. Based in Amsterdam, you will connect with potential customers, explore their needs and develop opportunities alongside the founders and technical specialists.Initially, your focus will be on opening conversations, qualifying leads and arranging meetings. You will follow up on contacts from industry events and proactively identify new prospects. As your knowledge and confidence grow, you will take greater ownership of customer conversations and progress towards independently closing deals.You will speak with decision-makers across R&D, engineering, IT and innovation. Success requires thoughtful preparation, good listening skills and the ability to explain how AI can help solve a customer's specific challenges.

Your responsibilities will include:

• Identifying and researching target companies and relevant decision-makers in Germany.
• Generating new leads through targeted outreach, networking and industry events.
• Following up on existing contacts and qualifying their needs, priorities and potential fit.
• Arranging and supporting discovery meetings, presentations and product demonstrations.
• Working with sales and technical colleagues to connect customer challenges with suitable solutions.
• Keeping clear records of customer conversations, opportunities and next steps.
• Gradually taking responsibility for proposals, negotiations and closing deals as you develop.
• Travelling to Germany several times a month for events and customer meetings.

You will work closely with the CEO and receive practical support from an experienced sales colleague acting as your buddy. Requirements You combine commercial ambition with intellectual curiosity. You enjoy finding out how things work, ask thoughtful questions and can build credibility with knowledgeable customers. You are also comfortable taking the initiative and maintaining momentum when a sales process takes time.

We are looking for:

• German at C2 level (someone who grew up speaking the language), strong English.
• Very good understanding of German business culture.
• Ideally, around 2-5 years of relevant experience in B2B sales, business development, consulting or a related customer-facing role.
• A genuine interest in AI, enterprise software and the challenges facing technical and industrial businesses.
• The ability to understand new concepts quickly and explain them clearly in business terms.
• A consultative approach: listening carefully, identifying needs and building relationships through relevant conversations.
• Commercial drive, resilience and the discipline to follow up consistently.
• A structured, proactive way of working and the flexibility to contribute within a growing technology company.
• Availability for a full-time role in Amsterdam and willingness to travel regularly to Germany.

Benefits

• A base salary aligned with your experience, complemented by a performance-related bonus structure.
• A permanent employment contract from the outset.
• Hands-on training and coaching from the founders, sales colleagues and technical specialists.
• A dedicated sales buddy to support your onboarding and development.
• A clear development path from business development towards managing and closing enterprise sales opportunities.
• The opportunity to contribute ideas and help shape the company's commercial approach in Germany.
• Exposure to senior decision-makers at major industrial businesses and practical applications of AI.
• An international working environment with close collaboration across sales, product and engineering.

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Nordson Industrial Coating Solutions, a global leader in industrial coating systems, is seeking a highly motivated and talented Associate Commercial Lab Engineer to join our team in Geleen, Netherlands. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

The Associate Commercial Lab Engineer supports safe, effective, and efficient testing activities in the European demonstration center. Working under the guidance of senior lab engineering, sales, or business development colleagues, this role assists with equipment setup, test execution, documentation, lab organization, and preparation of customer demonstrations. This position is ideal for an early-career technical professional looking to develop product, application, and customer-facing skills while contributing to commercial opportunities and laboratory excellence across the European sales organization.

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Role and Responsibilities

• Support customer tests and demonstrations in the European demonstration center, under supervision.
• Assist with preparation, setup, operation, and clean-up of lab equipment for defined test scenarios.
• Follow established safety procedures and laboratory standards when working with equipment, materials, hand tools, power tools, and electrical systems.
• Document test conditions, observations, results, equipment settings, and relevant technical details accurately and consistently.
• Coordinate with senior colleagues, engineering, sales, and application specialists to understand test objectives and priorities.
• Help maintain the lab in a clean, organized, safe, and audit-ready condition.
• Execute basic maintenance tasks on the lab and demo equipment.
• Conduct basic training sessions for both internal teams and external customers
• Assist with tracking lab supplies, consumables, tools, and equipment readiness, escalating needs for replenishment or maintenance.
• Contribute to basic troubleshooting and problem-solving during tests, escalating complex issues as appropriate.
• Develop product and application knowledge across relevant Nordson ICS product lines.
• Support preparation of test summaries, customer-facing information, and internal updates as requested.

Skills and Qualifications

• Associate degree, bachelor's degree, vocational qualification, or equivalent technical training in engineering, mechatronics, electrical, mechanical, industrial, or a related technical discipline preferred.
• 0-2 years of experience in a technical, laboratory, manufacturing, service, engineering, or customer-support environment.
• Strong attention to detail with the ability to document technical information accurately and consistently.
• Good communication and collaboration skills, with the ability to work effectively with cross-functional teams and customer-facing personnel.
• Basic proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Analytical mindset with basic problem-solving skills and a willingness to learn new technologies, products, and applications.
• English language skills required; German or additional European language skills are considered an advantage.
• Exposure to automation, electrical systems, robot programming, or powder finishing applications is beneficial but not required.

Travel

• Occasional travel within Europe may be required to support customer demonstrations, training activities, and business needs.

About Nordson Industrial Coating Solutions

Manufacturers rely on Nordson Industrial Coating Solutions equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production. By joining our team today, you will help us bring innovative ideas to life.

Nordson Industrial Coating Solutions is a global team that works to create industrial coating solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Industrial Coating Solutions. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.

Interested?

If you are looking for an exciting opportunity to join an organization which values an inclusive and diverse workplace, please apply online with your CV.

Over de vacature

Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As Total Rewards Business Partner, you will own reward design end-to-end: advising senior executives on pay decisions, shaping the reward architecture that powers our growth, and seeing your work move the needle on business performance.

The role combines reward design with innovative project implementation and business partnership. You will be the expert adviser to the Director of Total Rewards on the organisation's reward architecture. You will partner with our Senior HRBP for corporate functions from a rewards perspective and lead sales incentive design alongside our Sales team.

What you bring:

• 8+ years of Rewards experience, with a proven track record of driving projects end to end.
• Deep expertise in reward design, ideally gained in a listed company going through change or a European scale-up. Knowledge of the Tech sector is a plus.
• Cross-border experience: you understand how reward connects to talent, business strategy, and the employee experience internationally.
• Familiarity with market data sources (Mercer, WTW) and reward systems (Workday).
• Understanding of relevant regulatory frameworks, including the EU Pay Transparency Directive.
• Strong data and modelling skills: you can build scenario models, interpret complex data sets, and translate numbers into clear recommendations for senior leaders.

How you work at JET

• You keep it simple and move fast. You remove complexity and take the shortest responsible path to value.
• You don't wait to be asked. You see the reward risk before it becomes a problem and bring the solution with it.
• You face hard truths head-on, and find a way to succeed.
• You handle highly confidential information with sound judgement and absolute discretion.
• You influence senior leaders credibly and collaborate effectively with them.

What you'll do

• Shape and maintain the reward architecture: grading structures, salary ranges, job families - and drive changes according to business needs.
• Own the sales incentives plan end-to-end: design, calibration, cost modelling, and continuous improvement to keep it aligned with commercial strategy.
• Serve as the expert adviser to the Director, Total Rewards on reward architecture and pay transparency.
• Flag emerging risks and opportunities to the Director proactively.
• Partner across the business: collaborate with HR Business Partners, Finance, Legal, Talent Acquisition, People Operations, external providers, and senior leaders to ensure reward programmes are commercially effective, scalable, and aligned with company strategy.
• Operate as both a strategic advisor and hands-on practitioner, balancing global consistency with local flexibility while maintaining a high bar for employee experience.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

Over de vacature

Vacaturebeschrijving Wat je gaat doen In deze functie is geen dag precies hetzelfde. Je hebt contact met klanten, bewaakt de voortgang van orders en leveringen en zorgt dat vragen en klachten zorgvuldig worden afgehandeld. Daarbij werk je samen met collega's en externe partners om zaken goed op elkaar af te stemmen.Ook kijk je kritisch naar de manier waarop het werk wordt uitgevoerd. Merk je dat een proces efficiënter kan of dat de samenwerking anders kan worden ingericht? Dan denk je mee over een passende aanpak.

Concreet houd je je bezig met:

• Het onderhouden van klantcontact via telefoon en e-mail en het beantwoorden van uiteenlopende vragen.
• Het invoeren en verwerken van bestellingen in Salesforce en NetSuite.
• Het afstemmen van transport en leveringen met logistieke partners.
• Het onderzoeken en oplossen van klachten en andere klantproblemen.
• Het ondersteunen bij de planning en verdeling van dagelijkse werkzaamheden.
• Het wegwijs maken van nieuwe teamleden en het delen van jouw kennis.
• Het herkennen van knelpunten en aandragen van ideeën om werkprocessen te verbeteren.

Je combineert daarmee uitvoerende werkzaamheden met een ondersteunende rol binnen het team. Je ervaring helpt je om zelfstandig te handelen en ervoor te zorgen dat de dagelijkse dienstverlening soepel blijft verlopen. Wat we je bieden Je krijgt een afwisselende functie waarin je jouw kennis en ervaring kunt benutten en verder kunt uitbreiden. Je werkt met verschillende afdelingen en externe partijen samen en krijgt de mogelijkheid om bij te dragen aan een efficiëntere manier van werken.

Daar staan de volgende arbeidsvoorwaarden tegenover:

• Bruto maandsalaris van € 3.200 tot € 3.900, afhankelijk van de toepasselijke inschaling.
• Een werkweek vanaf 32 uur, zodat de functie aansluit bij jouw gewenste arbeidsduur.
• 25 vakantiedagen en 12 ADV-dagen om tijd vrij te nemen.
• 8% vakantiegeld boven op je salaris.
• € 0,23 reiskostenvergoeding per kilometer.
• Mogelijkheden om jezelf verder te ontwikkelen en actief bij te dragen aan verbeteringen binnen het team.

Je komt terecht in een functie waarin jouw inbreng telt. Je kunt zelfstandig vraagstukken aanpakken, kennis overdragen aan collega's en meedenken over praktische oplossingen voor terugkerende uitdagingen.

Bij Start People belonen wij volgens het principe van gelijkwaardige beloning; je arbeidsvoorwaarden sluiten altijd aan bij die van collega's die rechtstreeks bij de opdrachtgever in dienst zijn. Dit betekent dat naast het uurloon bijvoorbeeld ook het aantal vrije dagen, toeslagen, ADV-vergoedingen en overige looncomponenten onderdeel zijn van je arbeidsvoorwaarden.

Functie-eisen Je weet dat goede customer service verder gaat dan het beantwoorden van een vraag. Je luistert naar de klant, zoekt naar oplossingen en zorgt ervoor dat afspraken worden opgevolgd. Ook wanneer er meerdere zaken tegelijk spelen, blijf je gestructureerd werken.

Voor deze functie beschik je over:

• Een aantal jaren werkervaring in customer service, sales support of een vergelijkbare binnendienstfunctie.
• Goede mondelinge en schriftelijke vaardigheden in het Nederlands, Duits en Engels.
• Ervaring met CRM- en ERP-software, of het vermogen om nieuwe applicaties snel onder de knie te krijgen.
• Een nauwkeurige werkwijze en het vermogen om zelfstandig prioriteiten te stellen.
• Een proactieve houding en de bereidheid om collega's te ondersteunen en verbeteringen aan te dragen.

Heb je al ervaring opgedaan in de medische branche? Dan is dat een voordeel. Het is echter geen voorwaarde om succesvol in deze functie te zijn. Over het bedrijf Je gaat aan de slag bij een innovatieve organisatie die oplossingen ontwikkelt voor mensen met ademhalingsproblemen tijdens het slapen. Samen met een betrokken team lever je daarmee een bijdrage aan dienstverlening die verbonden is met de zorg.

Wil je een functie waarin je klantcontact combineert met zelfstandigheid, coördinatie en het verbeteren van werkprocessen? En spreekt het je aan om dit te doen binnen een organisatie die actief is op het gebied van slaapgerelateerde ademhalingsstoornissen?

Dan komen we graag met je in contact. Salarisomschrijving

€3200 - €3900 monthly

Over de vacature

Dit ga je doen

Als Senior Consultant ben je verantwoordelijk voor het verder uitbouwen van jouw portefeuille en het versterken van bestaande klantrelaties. Je adviseert opdrachtgevers over hun personeelsvraagstukken, begeleidt complexe procedures en signaleert commerciële kansen in de markt.

Je houdt je onder andere bezig met:

• ontwikkelen en uitbouwen van klantrelaties binnen de regio Amsterdam;
• adviseren van opdrachtgevers over capaciteit, talent en arbeidsmarktontwikkelingen;
• begeleiden van recruitment- en bemiddelingstrajecten van A tot Z;
• voeren van gesprekken met assistants, management assistants en directieondersteuners;
• uitbreiden van je netwerk en creëren van nieuwe business;
• signaleren van marktontwikkelingen en commerciële kansen;
• coachen en ondersteunen van collega's vanuit jouw ervaring;
• bijdragen aan de verdere groei en positionering van Secretary Plus in de regio.

Dit ben jij

Jij bent een ervaren professional die gemakkelijk schakelt tussen kandidaten, professionals en opdrachtgevers. Je bent ondernemend, commercieel sterk en weet duurzame relaties op te bouwen. Dankzij jouw ervaring ben je een stevige gesprekspartner die kansen herkent en vertrouwen creëert. Daarnaast:

• beschik je over hbo werk- en denkniveau;
• heb je ervaring binnen recruitment, arbeidsbemiddeling, sales of zakelijke dienstverlening;
• ben je sterk in relatiebeheer en business development;
• communiceer je gemakkelijk op verschillende niveaus, van professional tot directie;
• werk je zelfstandig en neem je eigenaarschap over jouw regio;
• krijg je energie van het behalen van commerciële doelstellingen én het helpen van mensen in hun carrière.

Over het bedrijf

Al meer dan 35 jaar is Secretary Plus specialist in het bemiddelen van assistants en support professionals. Wij geloven dat sterke ondersteuning organisaties succesvoller maakt en dat een passende werkomgeving professionals laat groeien.

Daarom kijken we verder dan ervaring alleen. We investeren in duurzame relaties, persoonlijke aandacht en échte verbinding. Die aanpak heeft ons al jaren een sterke positie gegeven binnen het ondersteunende vakgebied.

Vanuit Amsterdam werk je samen met ambitieuze collega's die iedere dag bouwen aan succesvolle carrières, sterke klantrelaties en langdurige samenwerkingen. Samen zorgen jullie ervoor dat assistants én organisaties het beste uit zichzelf kunnen halen.

Wat bieden wij jou?

Jij bent een ervaren professional die gemakkelijk schakelt tussen kandidaten, professionals en opdrachtgevers. Je bent ondernemend, commercieel sterk en weet duurzame relaties op te bouwen. Dankzij jouw ervaring ben je een stevige gesprekspartner die kansen herkent en vertrouwen creëert. Daarnaast:

• beschik je over hbo werk- en denkniveau;
• heb je ervaring binnen recruitment, arbeidsbemiddeling, sales of zakelijke dienstverlening;
• ben je sterk in relatiebeheer en business development;
• communiceer je gemakkelijk op verschillende niveaus, van professional tot directie;
• werk je zelfstandig en neem je eigenaarschap over jouw regio;
• krijg je energie van het behalen van commerciële doelstellingen én het helpen van mensen in hun carrière.

Over de vacature

Ready for a challenge?
Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As Category Lead in the Global Grocery Sales Team, your core responsibility is to acquire, manage, and develop partnerships with some of the largest grocers across the globe, ensuring JET delivers a winning proposition to its consumers. Based on these partnerships, you drive the development of the grocery category consumer proposition and define business requirements that shape the P&T roadmap, while driving the adoption of agentic category management. You work cross-functionally with Local Account Management, Tech, Marketing, Legal, and Logistics teams. You will also own/contribute to capability-building programs to support the global strategy and local teams.

You are a confident and thoughtful communicator, able to turn solid, data-driven insights into real-world impact through others. You possess a high level of energy, which can be used to inspire and influence multiple stakeholders towards making change. You are genuinely passionate about the future of on-demand grocery and excited about building something from the ground up as part of a global team.

These are some of the key components to the position:

• Contribute to the development and execution of the commercial strategy of the grocery category, while defining the required new cross-functional capabilities;
• Assume P&L responsibility for your global grocery accounts, with a clear growth plan;
• Drive agentic category management capability development and adoption;
• Work closely with the local Heads of Retail of 15 Markets to drive your strategy into action with executional excellence and based on solid analytics from your part;
• Carefully manage a senior set of stakeholders across a matrix-led organisation
• Author Business Requirements Documents (BRDs) that translate partner commercial needs (e.g., new promotion mechanics, ETA improvements, integration requirements) into actionable P&T roadmap items, and actively drive them through the roadmap and prioritisation process;
• Engage JET functions such as account management, marketing, operations, and logistics to develop company capabilities, improving the shopping and user experience within your vertical;
• Represent JET at industry events with superior networking skills.

What will you bring to the team?

• Proven ability to close enterprise deals and drive fast, hands-on implementation;
• High energy, autonomy, and resilience with a "get it done" personality, striving as a member of a high-performing team;
• Extensive experience in account management or business development in FMCG or Retail, preferably at a global level;
• Commercially savvy with strong influencing skills and ability to craft clear narratives;
• Experience in building positive relationships and handling stakeholders across different departments and at all levels within the organisation;
• Data-driven, goes to the root cause, uses relevant data to make decisions and provide insights.

At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat?

Apply now!

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As Principal Commercial Excellence within our COO - Supply organization, you will serve as the strategic planning and insights engine across 15 international markets. Joining our Commercial Excellence team in Amsterdam, you will drive high-priority digital channel initiatives that elevate how we support our restaurant, grocery, and convenience partners.

In this role, you will lead with clear goals and deliver rigorous programme execution, collaborating across functions to solve complex commercial challenges. Grounded in care for our partners and customers, your teamwork will translate commercial data into executive narratives that raise the bar and power our global business forward.

These are some of the key components to the position:

• Drive high-priority transformation programmes from hypothesis to implementation, aiming high to deliver measurable commercial results across all 15 markets.
• Lead cross-functional alignment across Sales, Product, and Finance, fostering strong collaboration and helping teams succeed without direct reporting lines.
• Own commercial planning and performance insights, tracking core metrics like cost of sale, order frequency, and partner growth to steer functional priorities.
• Craft compelling executive-level presentations, dashboards, and steering committee packs that distill complex commercial insights into clear strategic narratives.
• Develop, scale, and maintain actionable commercial playbooks for exclusivity models, strategic accounts, and self-serve adoption across markets.
• Establish robust programme governance and post-implementation reviews, driving excellence and feeding key learnings back into future planning cycles.
• Champion digital channel strategy initiatives, identifying performance trends and translating findings into actionable recommendations for C-suite leaders.

What will you bring to the team?

• Proven track record leading complex, cross-functional programmes to completion in dynamic, fast-moving international environments.
• Deep commercial acumen to develop an understanding of our internal and external partners, partner economics, and marketplace platform dynamics.
• Tenacity to stay committed to achieving goals, driving accountability and moving workstreams forward without direct authority.
• Outstanding executive storytelling skills, turning complex digital and commercial data into clear, persuasive narratives for C-suite audiences.
• Strong analytical mindset with experience tracking business impact metrics such as cost of sale, partner growth, and order volume.
• Collaborative relationship-building skills to unite senior stakeholders across matrixed regional and global teams.
• Passion for aiming higher to drive excellence across digital channel strategies, self-serve adoption, and commercial operations.
• A proactive mindset with high integrity, ready to act responsibly while making a lasting impact on our teams, partners, and business.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team?

Apply now!

Over de vacature

De positie

For Spectral Industries, we are seeking a senior-level Business Development professional whose primary focus will be the development of a sustainable customer portfolio within the mining sector, across Australia, Chile, and Canada. This role is expected to become one of the key commercial leaders in Spectral’s global scaling journey.

Mining represents a strategically important growth market with significant commercial potential for Spectral Industries, as the benefits of rapid, non-contact elemental analysis create immediate and measurable value for mining operations. Even small improvements in ore sorting or process control can result in substantial cost savings.

In a later phase, the company will expand into additional industries, including recycling in Europe. To support this market, Spectral Industries is also recruiting a medior-level Business Development professional focused on the recycling sector.

Over the past few years, Spectral Industries has invested in the development of its advanced high-tech measurement systems, and is now ready to accelerate their international market adoption.

Recently, the company appointed a Chief Commercial Officer (CCO) to lead the development and execution of its commercial strategy, laying the foundation for sustainable business growth. Building and expanding a strong, professional commercial team is one of the organization's key priorities.

What will you do as a Business Development Director at Spectral Industries?

• As a key member of the commercial team, you will play a pivotal role in delivering Spectral Industries' international growth strategy. Through your commercial initiatives, you will increase market awareness of Spectral Industries and its products, while clearly demonstrating the value proposition and operational impact of its technology to customers.
• You will establish and grow the market within the mining sector (and/or recycling sector) by acquiring new customers. You will identify new business opportunities, develop and strengthen relationships with customers and prospects, and contribute to the execution of the go-to-market strategy for Spectral Industries' products.
• You will be responsible for revenue generation and the development of a healthy commercial pipeline.
• You will regularly visit customers and prospects, building long-term strategic relationships with mine operators, engineering firms, technology partners, and key industry stakeholders across the mining value
• You will gather market intelligence and competitive insights, providing valuable input for Spectral Industries' growth strategy.
• You will report directly to the CCO.

Over het bedrijf

Spectral Industries BV is a Dutch technology company based in Delft, developing advanced measurement solutions for the global mining, metals production, and recycling industries. Its measurement systems are built around the core technology LIBS (Laser-Induced Breakdown Spectroscopy), an emission spectroscopy technique that provides an elemental fingerprint of the sample under investigation. Combined with intelligent software, this technology enables the near-instant, on-site determination of the chemical composition of material streams. Integrated into optical sensors mounted above conveyor belts, the systems continuously analyse raw materials, ores, metals, and recycled materials in real time.

The data generated provides customers with immediate insight into material composition, including which elements are present and in what concentrations, without having to wait for laboratory results. These real-time insights enable faster and better decision-making across extraction, production, and processing operations.

Enhanced control over material streams helps reduce energy consumption, CO₂ emissions, and waste:

• Mining companies can optimize ore sorting and processing operations throughout the mining value chain;
• Metal producers can continuously monitor and optimize their production processes in-line and in real time;
• Recycling companies can improve material recovery by accurately identifying metals and other materials, including difficult-to-measure elements such as lithium and carbon, enabling more effective sorting and reuse.

As a result, Spectral Industries' solutions help customers improve efficiency, reduce costs, and optimize operational performance.

Founded in 2015, Spectral Industries was established with a clear mission: to bring LIBS (Laser-Induced Breakdown Spectroscopy) technology out of the laboratory and into real-world industrial operations. Building on more than a decade of experience in LIBS-based material analysis, the company has developed advanced measurement solutions that deliver actionable insights directly in the field, enabling customers to make faster and better operational decisions.

With a growing international installed base and increasing market adoption, Spectral Industries is currently transitioning from a predominantly project-driven organization to a product-focused business. This transformation is centred around its flagship product platforms, CorePulse and BeltPulse.

Wat breng jij

• A proven track record of at least 8 years in sales and business development, combined with an established international network within the mining sector and/or recycling industry. You have demonstrated the ability to independently develop new markets and successfully drive commercial growth.
• A BSc or MSc degree in Mining Engineering, Geology, Geochemistry, Process Metallurgy, Mineral Engineering, Chemical Engineering, Materials Science & Engineering, Earth Sciences, or a related discipline.
• Experience with commercializing innovative capital equipment, sensor systems, process technology or industrial instrumentation. You are able to engage as a credible technical discussion-partner and understand how to successfully bring innovative technologies to market. Experience with consultative selling is essential.
• A strong commercial drive and entrepreneurial mindset, characterized by a proactive approach to building and expanding a relevant professional network, the ability to convert commercial opportunities into tangible business results, a focus on achieving objectives, a talent for developing strategic partnerships, and a naturally curious attitude.
• Excellent presentation, communication, and stakeholder influencing skills.
• A collaborative team player who thrives in a dynamic, scale-up environment.
• Willingness to travel internationally (approximately 20%) to visit customers and prospects, and to represent Spectral Industries at international trade shows, industry conferences, and networking events.

Applicants must have the legal right to work in the Netherlands, for example through EU/EEA or Swiss citizenship or a valid Dutch residence permit that allows employment. Unfortunately, we are unable to offer visa sponsorship for this position.

Interested?

Do you thrive in a dynamic scale-up environment where taking initiative, embracing flexibility, and demonstrating ownership are key to success? If so, we'd love to hear from you. Apply now by submitting your CV and cover letter!

Even if your background does not perfectly match every requirement, we would still welcome your application if you combine strong commercial ambition with a genuine passion for the mining and recycling industries.

Aanbod

What does Spectral Industries offer?

• A challenging key role within a dynamic and growing organization, offering plenty of scope for entrepreneurship, ownership, and personal initiative.
• An attractive compensation package, including an annual base salary of approximately €80,000 to €110,000 gross, including 8% holiday allowance;
• Performance-based bonus opportunity of 20%;
• 32 vacation days per year.
• NS Business Card for public transportation or mileage allowance
• Pension scheme
• Flexible working hours. You are expected to work from the Delft office at least three days per week (based on a 40-hour work week).

Do you have any questions?

Marie-José van Riel - Senior Consultant

Do you have any questions?

Mail Marie-José van Riel

+31 (0)6 215 344 35

Over de vacature

Hungry for a challenge?

That's good, because at Just Eat (JET) we have abundant opportunity, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it's through customer service, coding or couriers.

About this role:

Just Eat Takeaway is building the next generation of partner acquisition, onboarding and partner success. As a Technical Process Manager - Omnichannel, you sit at the heart of this work - translating high-level commercial goals into detailed, buildable process specifications for Salesforce, self-service, and agentic tooling across the partner journey.

You don't just document how things work today; you challenge the status quo and propose radical improvements. You are the connective tissue between commercial intent and technical execution, aligning domain experts, solution architects, UX designers, and developers into one coherent delivery stream.

You independently own requirements documentation and testing execution within agreed design frameworks, escalating cross-platform architecture changes to the Principal Process Architect.

These are some of the key ingredients to the role:

• Requirements engineering: Translate high-level commercial goals into detailed functional specifications for Salesforce (evolving for both SMB and strategic account sellers), Partner Hub, agentic tooling, and partner CRM workstreams. You independently author user stories, acceptance criteria, and data flow diagrams to a standard sufficient for direct development handoff - down to specifics like the mandatory Salesforce data points required to trigger contract generation in our self-service journey.
• Solution design and radical improvement: Challenge existing process designs to propose improvements, applying practical knowledge of Salesforce and agentic platform capabilities to identify technically superior alternatives. You present recommendations in design reviews, and you're here to improve things radically, not incrementally.
• Gap analysis and impact assessment: Conduct gap analysis on existing functional requirements, producing structured impact assessments that document system touchpoints, data dependencies, and downstream effects. Flag risks and dependencies clearly for stakeholders; assessments are reviewed by the Principal Process Architect before approval.
• Delivery documentation: Create and maintain end-to-end process documentation with entry and exit criteria, system touchpoints, decision logic, and external dependencies across assigned workstreams, held in the central process repository as a complete package describing how a process should work.
• Testing and validation: Drive E2E testing and validation for tooling and process changes. You independently write and execute test scripts, manage defect logging, and confirm sign-off criteria are met before each production release, so operational enhancements roll out smoothly and without disruption. No downstream impact gets overlooked.
• Stakeholder engagement: Engage process and topic owners and domain experts across sales, customer service, web, and operations, alongside solution architects, UX and web designers, and developers.

What will you bring to the table?

• 6+ years in business analysis or technical product management, with hands-on Salesforce experience.
• A proven record of producing developer-ready specs: user stories, acceptance criteria, and process flow diagrams that tech teams can execute against effortlessly.
• Familiarity with self-service journey design and agentic tooling. Salesforce Agentforce is a strong advantage.
• Strong systems thinking: gap analysis, downstream impact assessment, and edge case identification. You spot the hidden impacts and potential disruptions to existing ways of working before they become real-world issues.
• Cross-domain breadth across sales, marketing, operations, and customer service - you understand the priorities and language of each, and how those functions connect.
• Confident communication at every level, from daily standups with engineers to aligning process scope with senior commercial and product stakeholders.
• Self-starter with curiosity. You don't wait for problems to be handed to you; you proactively spot improvement opportunities and act on them.
• AI native. You're comfortable integrating AI tools into your daily workflow, from drafting and analysis to process discovery and documentation acceleration.
• Salesforce Administrator or Platform Developer certification strongly preferred.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

Over de vacature

Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role The Partner Growth Centre is a driving force behind growth at Just Eat We are looking for an AI Agent Operations Lead in Amsterdam to drive operational excellence and lead the continuous improvement of our AI agent ecosystem.

In this role, you will act as a technical owner across our agent tooling, knowledge systems, and analytics. You will empower our teams and lead with care for our partner experience, ensuring our interconnected systems deliver with precision and customer-centric focus.

Working closely across the organization, you will play a pivotal role in our AI transformation, helping define best practices to deliver commercial growth for a multi-billion euro platform. We welcome versatile generalists ready to flex across analytics, knowledge management, and tooling.

These are some of the key components to the position:

• Lead the business readiness and operational deployment for AI agents and new tooling, acting as a key stakeholder.
• Own the AI agent ecosystem, defining scope, feature enhancements, and market expansion to drive excellence across operations.
• Govern knowledge management systems to ensure AI agent sources are accurate, current, and structured for reliable performance.
• Track and analyze performance against key business metrics, identifying trends, root causes, and growth opportunities.
• Build clear, executive-level reporting and data narratives to share critical insights with team members and senior leadership.
• Aim high by running continuous improvement cycles, including business testing (A/B testing, UAT) and tooling sign-offs.
• Break down organizational silos by engaging strategy, data, process, market, and vertical teams to maximize business impact.

What will you bring to the team?

• Proven background with AI or sales technology systems (CRM, automation, analytics) and the ability to turn business needs into technical requirements.
• Strong analytical mindset with experience tracking performance, analyzing complex datasets, and building dashboards in CRM Analytics or Tableau.
• Experience with knowledge management or content operations, understanding how governed knowledge enhances AI agent outputs.
• Practical experience in business process optimization and running structured tests such as A/B testing and UAT.
• Outstanding data storytelling and executive communication skills, converting complex technical metrics into actionable business insights.
• Strong commercial acumen, committed to achieving goals and understanding how operational improvements impact overall business outcomes.
• Hands-on experience building AI agents or working in a Product Owner / Product Manager role is a plus.
• Familiarity with the Salesforce ecosystem (e.g., Agentforce) or relevant technical certifications is a nice-to-have.

At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fas t-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team?

Apply now!