Operations medewerker Vacatures in Ens

Over de vacature

As a member of the Customer Support – Service Desk Team, you will support customers across EMEA who contact our client regarding the calibration or repair of their equipment. You will act as a key connection between customers and the Service Technicians and Logistics teams based in service labs in the Netherlands, Germany, and the UK.
Working closely with the wider team, you will process service requests in Oracle, organize shipment collections, manage the RMA backlog, handle customer communication via email and phone, and coordinate with internal teams and carriers to resolve logistical issues.You will also be responsible for monitoring KPIs through Visual Management, identifying deviations from targets, and applying problem-solving methods to help close performance gaps.

• Work with partners, suppliers, and customers mainly across Europe, Great Britain, and the Middle East, Africa, and Turkey (MEAT).
• Handle internal and external customer inquiries via phone and email.
• Create service orders in the relevant systems for equipment requiring repair or calibration.
• Prepare and provide pickup labels, master packing lists, and dangerous goods information.
• Manage loaner equipment pools in the UK and the Netherlands, where applicable.
• Monitor KPIs through Visual Management, identify deviations in a timely manner, and take appropriate problem-solving actions.
• Coordinate with internal teams and carriers to resolve logistical issues and ensure smooth service operations.
• Follow established communication procedures, guidelines, and policies.
• Work collaboratively with other Service Desk sub-teams to maintain consistent service standards and communication across different regions.

You will join an international Service Desk Team consisting of 16 agents working across five sub-teams. The teams work closely together through an organized workflow, supporting each other to maintain consistent service quality for customers across different locations. The team is led by a manager with a strong focus on Continuous Improvement.

Requirements

• Previous experience in customer service, customer support, service coordination, order management, logistics, or a similar role.
• Experience handling customer inquiries via phone and email.
• Strong organizational skills and the ability to manage multiple requests and priorities at the same time.
• Good communication skills and confidence in working with internal and external stakeholders.
• Comfortable working with systems and processing service or customer-related information accurately.
• Good problem-solving skills, with the ability to identify issues and coordinate with the relevant teams to find solutions.
• Ability to work in an international and multicultural environment.
• Good command of English, both written and spoken, and German at least at B2 level.
• A proactive and team-oriented approach to daily work.
• Willingness to work with operational KPIs and follow established processes and guidelines.
• Location near Eindhoven

Benefits

By joining our client’s team, you’ll benefit from:

• A Multicultural and Inclusive Environment: Work in a supportive, diverse workplace that values inclusion and collaboration.
• Flexible Hybrid Work Arrangements: A full-time contract with two day of remote work per week.
• Flexible Office Hours: Choose a start time between 7:30 and 9:00 AM, with your workday ending between 4:00 and 6:30 PM.
• Opportunities for Growth: Access career development paths within a global organization committed to employee advancement.
• Extensive Training Resources: Explore nearly 2,000 virtual training sessions covering a wide range of topics—from compliance and technical skills to marketing, sales, and personal development.

Join a team where your contributions are valued, your growth is supported, and your work makes a difference.

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight:

• Serve as the liaison with transportation providers to monitor shipments
• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management:

• Build and maintain strong commercial ties with customers and partnership with the sales team
• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects:

• Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile:

• Minimum of 1 year of experience in a customer service role is is a plus, not a must
• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel.
• Currently residing in Eindhoven or the surrounding area.

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Overview

In this role you will support a new Delft facility by managing material flow, inventory, and supplier logistics. You will ensure engineers and technicians have the materials, tools, and equipment needed and help develop scalable logistics processes as the site grows. You will collaborate with cross-functional teams to maintain traceable inventory and reliable shipments. This is a hands-on position at a global leader shaping advanced manufacturing capabilities. You will contribute to a culture of learning and continuous improvement while supporting site expansion and operational efficiency.

Arbeidsvoorwaarden / Benefits

• comprehensive benefits package
• bonus eligibility
• stock award program

Verantwoordelijkheden

• Receive, inspect, and process incoming deliveries
• Maintain inventory of consumables, spare parts, tools, and project materials
• Monitor stock levels and coordinate replenishment
• Maintain organized storage and material traceability
• Perform inventory counts and maintain records in SAP and related systems
• Coordinate domestic and international shipments
• Prepare shipping, customs, and export documentation
• Track deliveries and resolve shipment issues
• Serve as primary logistics contact for suppliers, carriers, and service providers
• Follow up on purchase orders, deliveries, and lead times
• Support purchasing, material planning, and asset tracking activities
• Maintain records of equipment, tools, and site assets
• Help ensure materials are available to support engineering and laboratory operations
• Contribute to development of efficient logistics and inventory processes as the site grows

Belangrijkste vereisten

• Experience in logistics, supply chain, materials management, operations, or related field

• Experience in high-tech manufacturing, engineering, laboratory, or R&D environment

• Experience with ERP systems, preferably SAP

• Proficiency with Microsoft Office, particularly Excel

• Familiarity with inventory management and purchasing processes

• Understanding of international shipping, import/export, and customs requirements

• Strong organizational, communication, and problem-solving skills

• Fluent in English; Dutch is a plus

• Hands-on, practical, and detail-oriented

• Self-motivated and proactive

• Comfortable working with suppliers and internal stakeholders

• ERP systems, preferably SAP

• Microsoft Office Excel

• Inventory management and purchasing processes

Over de vacature

Overview

In this role you will support efficient HR administration across BeNeLux, ensuring accurate employee data and smooth lifecycle processes. You will work with cross functional teams and a remote People & Culture group to deliver a best in class employee experience through data driven processes and continuous improvement. You'll manage onboarding, payroll data handling, and HRIS activities, enabling compliant, timely HR service. This position offers exposure to modern HR systems and operational excellence in a dynamic, international setting.

Arbeidsvoorwaarden / Benefits

• Flexible hybrid working
• extensive learning and development opportunities
• competitive salary and benefits package
• wellbeing and mental health support
• unlimited holidays
• mobility options

Verantwoordelijkheden

• Manage HR administration activities and respond to employee and manager requests with accuracy and efficiency through ServiceNow and other HR systems
• Support the full employee lifecycle in Workday and related systems, including onboarding, offboarding, transfers, promotions, salary changes, and verification of required documentation and employee data updates
• Maintain accurate employee records and prepare HR documentation, such as employment contracts, salary letters, deduction agreements, and other personnel documents
• Coordinate monthly payroll activities for Belgium and Luxembourg, preparing payroll data and working closely with Finance and external payroll providers
• Ensure employee data accuracy and compliance while collaborating with auditors, local authorities, and other internal stakeholders
• Drive continuous improvement of HR processes, service delivery, execution, and technology utilization to enhance operational efficiency and employee experience
• Contribute to HR projects and initiatives while providing guidance on HR-related inquiries and directing employees to the appropriate teams

Belangrijkste vereisten

• Several years of experience in HR administration

• Experience supporting HR operations in the BeNeLux region, with knowledge of labor legislation in at least one BeNeLux country

• Integrity, discretion, and ability to handle confidential information in a remote, international environment

• Excellent organizational and time management skills in a fast-paced setting

• Process-oriented mindset with strong analytical skills and comfort with data and Excel

• Proactive, self-managing approach focused on accuracy and continuous improvement

• Collaborative team player capable of working in a matrix, geographically dispersed setup

• Integrity and discretion

• Organizational and time management skills

• Analytical mindset with attention to detail

• ServiceNow

• Workday

• Excel

Over de vacature

Wat ga je precies doen Looking for a hands-on role where your work truly matters? Join our HUB Center in Breda and become a key part of a team that keeps logistics moving. Together with your colleagues, you'll process packages efficiently and accurately in a modern, fast-paced environment. With plenty of variety, responsibility, and opportunities to grow, this is more than just a job. It's a chance to build a career in logistics.
What You Will Do:

• Sorting packages according to established procedures;
• Moving goods within the warehouse using an electric pallet truck (EPT);
• Scanning and accurately registering products with a handheld scanner;
• Preparing shipments for dispatch and ensuring everything is ready for delivery;
• Processing and registering returned products in the correct location within the HUB.

Wat bieden we jou

Looking for an employer that invests in your future? Join a workplace where your contributions are recognized, your growth is encouraged, and your career ambitions can become reality.

• Salary between €2,700 and €3,000, excluding shift allowance;
• A job in 4 shifts;
• Temporary contract with the possibility of extension;
• Full-time role, 40 hours per week;
• Travel allowance up to €8.20 per day;
• 27 leave days, with an option to buy 5 extra.

Functie-eisen We are looking for a detail-oriented and motivated Logistics Employee who thrives in a team environment and enjoys working in a fast-paced logistics operation. Join our HUB Center and play a key role in keeping packages moving efficiently every day.

• VMBO-level education or equivalent work experience;
• Proven ability to work independently under pressure;
• Willingness to work in a four-shift system;
• Forklift, reach truck, or clamp truck certification is a plus;
• Commitment to safe and precise warehouse operations.

Over het bedrijf

Based in Breda, our client is a leading logistics and service partner in the Benelux. Every day, hundreds of dedicated employees ensure that valuable and technical products are not only delivered on time, but also professionally installed and ready for use. Quality, service, and customer satisfaction are at the heart of everything they do.

Through smart logistics solutions, advanced technology, and a customer-first approach, the organization supports major clients across sectors such as e-commerce, telecommunications, and business services. Innovation, teamwork, and reliability are the driving forces behind their continued success.

What truly sets this company apart is its commitment to its people. Employees are encouraged to grow through training, development programs, and career advancement opportunities. You'll also enjoy a supportive and informal working environment where collaboration, respect, and a healthy work-life balance are highly valued.

Ready to join a company where your contribution truly matters and where you'll have every opportunity to develop your career? We'd love to hear from you!

Over de vacature

In this role you will be managing the flow of goods to ensure timely support for customer projects around the world. In this hands-on role, you'll take ownership of key logistics functions and contribute directly to keeping everything moving smoothly. Your responsibilities will include:

• Handling daily warehouse activities, such as order picking, packing, labeling, and preparing items for both domestic and international dispatch
• Receiving incoming shipments, inspecting contents for accuracy, and managing storage or further processing
• Maintaining an organized, clean, and efficient warehouse space to ensure a safe and productive working environment
• Managing inventory data, order entries, and shipment records within the ERP system
• Supporting logistics administration through scheduling, document preparation, and internal coordination
• Performing physically active tasks involving lifting and moving goods, requiring a good baseline of physical stamina

We’re looking for someone who is comfortable in a hands-on/physical, operational role that combines picking and packing activities with administrative logistics tasks. The ideal candidate is proactive, detail-oriented, and attentive to opportunities for improving logistics processes.

Requirements

Our ideal candidate brings:

• Recent work experience in warehouse or logistics operations, ideally in an international environment.
• Knowledge of international shipping standards and documentation is a plus
• A problem-solving approach and a technical mindset
• Physical fitness to handle warehouse tasks when needed
• At least a HBO education
• You are located in the Eindhoven area. Candidates that are located far outside this area will not be considered. We are not considering candidates that still need to relocate to Eindhoven.
• Strong proficiency in English (C1), both written and spoken, to work effectively with global partners

Please note that we don't offer sponsorship for this role.

Benefits

Our client offers 26 holidays, a direct contract, pension scheme, 8.5% holiday allowance and a chance to be part of a fun and multicultural organization.

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Are you a proactive and detail-oriented individual looking to grow in a dynamic logistics environment? We are seeking a Forklift warehouse employee to join our team in Ridderkerk.

As a Forklift warehouse employee, you’ll contribute to critical tasks like product receiving, stock management, and order fulfillment while maintaining a strong commitment to safety and quality standards. If you're a team player with excellent technical skills, a forklift license, and the ability to adapt in a fast-paced setting, we’d love to hear from you!

Take the next step in your career and become part of our international, innovative team!

what we offer

• 40 hours - monday till friday daytime
• Ridderkerk, Car or Bus-stop
• improve yourself to teamlead
• prospect of a permanent contract
• Japanese company
• Salary starting at €2600,- p month

who are you

You bring the following skills:

• You are fulltime available for 40 hourson monday till friday, daytime;
• You speak English;
• You have a valid forklift license;
• You are a motivated worker;
• You work accurately with attention to detail.

what will you do

This company imports batteries for their customers. You are charging and discharging the products and make everything in order. It is an international company, so speaking English is a must!
In this vital role, you’ll collaborate with the Warehouse Supervisor and other departments to manage product allocation, streamline order preparation, and ensure efficient warehouse operations.

As a Forklift warehouse employee you are responsible for the logistics part.

• Product receiving inspection;
• Stock unloading and product counting;
• Stock receiving, allocations and records provision;
• Product re-packing;
• Preparation of sub-assemblies;
• Product orders picking and loading;
• Assigned tools and equipment maintenance;
• Updating the daily stock report

where will you work

World’s leading manufacturers and distributors of sealed lead-acid maintenance-free batteries

• Dynamic moving international environment.

job application

Good to know: within 15 minutes of applying, you will receive a WhatsApp message from us. We will ask you a few quick questions about your application so we can help you faster. Don't have WhatsApp? No problem! In that case, we will contact you by phone or email.

Over de vacature

Are you a proactive, hands-on go-getter who wants to take full responsibility for warehouse operations? On behalf of our client, we are immediately looking for a Logistics Employee (40 hours per week).

what we offer

• €15,50 per uur
• Werken in Son en Breugel
• 32-40 uur per week
• Kans om je als logistiek medewerker te ontwikkelen

who are you
Are you a natural coordinator who loves to roll up their sleeves and is ready to grow and develop in the warehouse?

• Available for 32 to 40 hours per week
• Willing to work in Son en Breugel
• Available 4 to 5 days a week
• Holds a valid driver's license (Category B)
• Fluent in Dutch or English

what will you do
As a Logistics Employee, you are the main point of contact on the shop floor. No two days are the same, as your daily schedule depends on the incoming orders and returns.

where will you work
Je komt terecht bij een gedreven en praktische organisatie in de verhuur van steigers en bouw- en werk-materieel. Wat deze werkgever uniek maakt, is de enorme ruimte die je krijgt voor ondernemerschap en persoonlijke groei. Je bent hier geen nummer, maar krijgt echt de kans mee te denken over je eigen werkplek

• Administration & Systems: You process all incoming and outgoing goods in the software system to ensure stock levels are always accurate.
• Customer Deliveries: Is there an urgent request or a logistical delay? You hop into the pickup truck to deliver the equipment directly to the client's site yourself.
• Physical Work & Ergonomics: Moving scaffolding equipment requires physical strength, but naturally, you make smart use of the available tools and machinery to lift ergonomically.

job application
Goed om te weten: binnen 15 minuten na je sollicitatie ontvang je van ons een Whatsapp-berichtje. We stellen je dan een paar korte vragen over je sollicitatie om je sneller te kunnen helpen. Heb je geen WhatsApp? Geen probleem! Dan nemen we contact met je op via telefoon of e-mail.