Steward Vacatures

Over de vacature

Overview

Als Data Steward binnen Klant & Markt vertaal je organisatiebreed databeleid naar werkbare afspraken en borg je datakwaliteit en definities. Je vereenvoudigt eigenaarschap en zorgt dat data-eigenaren verantwoordelijkheid nemen voor data. Je analyseert gegevensstromen en bewaakt aansluiting op de data-architectuur, terwijl je stakehold ers betrekt bij verander- en productontwikkelingen. Je werkt aan een data- en AI-gedreven organisatie en versterkt CZs datastewardship. Samen met een multidisciplinair team vorm je de brug tussen business, data, applicaties en governance.

Arbeidsvoorwaarden / Benefits

• Hybride werken (50% thuis)
• Internetvergoeding van 2,50 netto per thuiswerkdag

Verantwoordelijkheden

• Vertalen van databeleid naar toepasbare afspraken voor Klant & Markt
• Bevorderen van eigenaarschap bij data-eigenaren en duidelijkheid rond definities en gebruik
• In kaart brengen en structureren van gegevensstromen en metadata, en afstemming met data-architectuur
• Maak datakwaliteit transparant, signaleer verbeterpunten en ondersteun realisatie van oplossingen
• Adviseren bij verander- en productontwikkelingen waarin data een cruciale rol speelt, in samenwerking met stakeholders

Belangrijkste vereisten

• Ervaring met datamanagement, data governance of vergelijkbaar werkveld en praktische toepassing

• Vertalen van governance-principes naar concrete, uitvoerbare afspraken voor de business

• Analyseren van data-eigenaarschap, datakwaliteit, definities, metadata en gegevensstromen

• Inzetten op draagvlak creëren bij diverse stakeholders uit business en data/technologie

• Scherpe communicatieve vaardigheden om verantwoordelijkheden te verduidelijken en verandermanagement te ondersteunen

• Snel schakelen tussen operationele datavraagstukken en bredere AI-ontwikkelingen

• Stakeholdermanagement

• Communicatie

• Verandermanagement

• Datamanagement

• Data governance

• Datakwaliteit

Over de vacature

Ben jij gepassioneerd over data en wil je écht impact maken binnen de gemeente Den Haag? Dan is dit jouw kans!Wat ga je doen?Wij zoeken een stagiair HBO-ICT | Business & Data Management die helpt om onze informatiehuishouding naar een hoger niveau te tillen. Samen zorgen we ervoor dat beleid beter onderbouwd wordt, monitoring effectiever verloopt en de bedrijfsvoering slimmer wordt ingericht.Je gaat werken binnen het team van Business Analytics, dat data gedreven werken binnen de dienst onde

Over de vacature

Overview

Senior technical contributor in the Technology Integration Team, delivering and sustaining a portfolio of color technology components. You will own technical delivery, quality, and lifecycle, collaborating with a Product Owner and mentoring engineers. This role combines hands-on coding with architectural leadership and portfolio governance. You'll shape integration patterns, maintain a component catalog, and drive CI/CD quality gates. Your work supports scalable color services and enables reusable building blocks across AkzoNobel's tools and platforms.

Arbeidsvoorwaarden / Benefits

• Competitive salary
• 8% vacation allowance
• 13th month
• Hybrid way of working
• Training opportunities
• Paint with a discount

Verantwoordelijkheden

• Own delivery and lifecycle of assigned color technology components (libraries, APIs/services, utilities)
• Provide technical guidance through code/design reviews and knowledge-sharing
• Plan capacity, manage delivery commitments and run Scrum ceremonies with Product Owner
• Maintain component catalog including versioning, compatibility, and deprecation processes
• Steward API/package contracts and integration patterns for consistency and reusability
• Translate epics into implementable work items with clear acceptance criteria; act as Technical Lead for mid-sized projects
• Define and enforce Definition of Done and CI/CD quality gates with QA/automation partners
• Coordinate release readiness and ensure proper versioning, documentation and migration notes
• Contribute to patent screening and disclose innovations; help shape technical roadmap

Belangrijkste vereisten

• Bachelor's or Master's in Computer Science, Software Engineering, Applied Physics/Mathematics or related discipline

• 8-10+ years of production-grade software component/engineering leadership experience in a .NET/service-oriented environment

• Proven track record of establishing and enforcing engineering standards and mentoring engineers

• Experience in Agile/Scrum with cross-functional and external contributors

• Strong C#/.NET and API/service design skills with hands-on NuGet packaging and dependency management

• Test automation mindset with experience in CI/CD pipelines (unit, integration, contract, regression)

• Familiarity with operational readiness for services (logging, metrics, tracing, health checks, runbooks)

• Working knowledge of Azure fundamentals and SQL integration patterns desirable

• Curiosity about color science and colorimetric workflows is a plus

• mentorship and knowledge sharing

• technical leadership

• cross-functional collaboration

• C#/.NET

• API/service design

• NuGet packaging

Over de vacature

Overview

In this role, you drive cloud-enabled transformation for EPAM's Google Global Business Unit across designated accounts and industries. You own bookings and revenue closure, coordinating across Sales, Practices, Google and Delivery to enable scalable growth. You will shape and close Google Digital and AI transformation engagements, building executive relationships and guiding clients through modernization journeys. Join a cross-functional team to promote co-selling, co-delivery and cloud engagement methodologies while delivering measurable business impact.

Verantwoordelijkheden

• Own bookings and revenue closure for Google transformation engagements
• Lead cross-functional coordination among Sales, Practices, Google, and Delivery
• Shape, close and expand Google Digital and AI transformation programs
• Build executive relationships and steward strategic partnerships
• Drive scalable, sustainable growth through cloud-enabled transformations
• Promote co-selling and co-delivery approaches across accounts

Belangrijkste vereisten

• Leadership with revenue ownership

• Experience in cloud transformation and digital/AI initiatives

• Strong cross-functional collaboration and stakeholder management

• Ability to guide clients through modernization journeys and build credibility

• Proactive, accountable, results-driven mindset

• entrepreneurial spirit

• strong relationship-building

• strategy-oriented thinking

• Google Cloud transformation

• digital and AI transformation

• cloud engagement methodologies

Over de vacature

Overview

As HR Operations Specialist, you will steward the employee lifecycle for the Netherlands within a global HR Operations framework. You'll ensure accurate records, smooth onboarding/offboarding, and compliant HR processes, partnering across HR, Talent Acquisition, Payroll, and the business. In this fast-paced, international setting, you'll drive operational excellence and continuous improvement for EMEA. This role offers meaningful work shaping employee experiences in a global industrial company.

Arbeidsvoorwaarden / Benefits

• Hybrid working model (3 days onsite in Uithoorn)
• Health insurance allowance
• Pension scheme
• Holiday buy/sell program
• DEI programs and well-being initiatives
• Paid volunteering leave via Global Giving

Verantwoordelijkheden

• Manage HR administration across the employee lifecycle (onboarding to offboarding)
• Prepare and issue employment contracts and HR documentation
• Maintain accurate employee records and data integrity across HR systems
• Support organizational changes (promotions, transfers, updates)
• Serve as first point of contact for HR inquiries and provide customer-focused support
• Escalate complex issues to appropriate HR teams
• Coordinate onboarding activities with internal stakeholders
• Manage offboarding processes and support exits
• Ensure compliance with local legislation and company policies
• Support local benefits and HR programs administration
• Assist with disciplinary, employee relations, and compliance tasks as directed
• Maintain and update employee data in HR systems
• Conduct data audits and support process improvement projects

Belangrijkste vereisten

• Bachelor's degree in a related field

• Minimum 4 years in HR Operations/Administration/People Operations

• Solid understanding of Dutch employment practices

• Experience with HRIS/HCM platforms; Workday desirable

• Experience in international/multinational environments advantageous

• HR certification is a plus

• Strong organization and attention to detail

• Customer-focused with problem-solving skills

• Ability to work independently and across teams

• Proficiency in MS Office (Outlook, Excel, PowerPoint)

• Fluent in Dutch and English

• Customer-focused mindset

• Strong organizational skills

• Attention to detail

• Workday experience

• HRIS/HCM familiarity

• Data auditing and accuracy

Over de vacature

Overview

As HR Operations Specialist, you will steward the employee lifecycle for the Netherlands within a global HR Operations framework. You'll ensure accurate records, smooth onboarding/offboarding, and compliant HR processes, partnering across HR, Talent Acquisition, Payroll, and the business. In this fast-paced, international setting, you'll drive operational excellence and continuous improvement for EMEA. This role offers meaningful work shaping employee experiences in a global industrial company.

Arbeidsvoorwaarden / Benefits

• Hybrid working model (3 days onsite in Uithoorn)
• Health insurance allowance
• Pension scheme
• Holiday buy/sell program
• DEI programs and well-being initiatives
• Paid volunteering leave via Global Giving

Verantwoordelijkheden

• Manage HR administration across the employee lifecycle (onboarding to offboarding)
• Prepare and issue employment contracts and HR documentation
• Maintain accurate employee records and data integrity across HR systems
• Support organizational changes (promotions, transfers, updates)
• Serve as first point of contact for HR inquiries and provide customer-focused support
• Escalate complex issues to appropriate HR teams
• Coordinate onboarding activities with internal stakeholders
• Manage offboarding processes and support exits
• Ensure compliance with local legislation and company policies
• Support local benefits and HR programs administration
• Assist with disciplinary, employee relations, and compliance tasks as directed
• Maintain and update employee data in HR systems
• Conduct data audits and support process improvement projects

Belangrijkste vereisten

• Bachelor's degree in a related field

• Minimum 4 years in HR Operations/Administration/People Operations

• Solid understanding of Dutch employment practices

• Experience with HRIS/HCM platforms; Workday desirable

• Experience in international/multinational environments advantageous

• HR certification is a plus

• Strong organization and attention to detail

• Customer-focused with problem-solving skills

• Ability to work independently and across teams

• Proficiency in MS Office (Outlook, Excel, PowerPoint)

• Fluent in Dutch and English

• Customer-focused mindset

• Strong organizational skills

• Attention to detail

• Workday experience

• HRIS/HCM familiarity

• Data auditing and accuracy

Over de vacature

Overview

As AI Advisory Partner, you guide clients through AI transformation journeys, shaping strategy and implementation of AI-driven solutions. You collaborate with cross-functional teams to align technology with business goals, driving innovation, operational excellence, and sustainable growth. You champion ethical AI and foster a culture of continuous improvement, aiming to position Wipro as a leader in AI advisory services. This role offers the chance to impact global client outcomes while growing within a collaborative, diverse environment.

Verantwoordelijkheden

• Provide bespoke AI strategy consulting for diverse industries
• Design and oversee the implementation of AI-driven solutions
• Align AI initiatives with client business objectives and value drivers
• Collaborate with cross-functional teams to identify measurable AI impact
• Champion ethical AI practices and responsible deployment
• Conduct market research and industry trend analysis to position Wipro as a thought leader

Belangrijkste vereisten

• Demonstrated ability to build trust and steward complex AI engagements

• Strong communication across diverse stakeholders

• Growth mindset and commitment to personal and team development

• Blend of technical acumen, industry insight, and consultative skills

• empathy

• integrity

• client-focused

• artificial intelligence

• machine learning

• data analytics

Over de vacature

Overview

In this role you support product development and distribution by removing regulatory barriers for the Label and Graphic Materials portfolio. You will collaborate with cross-functional teams to implement compliance programs and help build the Product Stewardship database, protecting the brand while enabling innovative solutions. You will engage with external stakeholders and sign off on compliant material choices, contributing to a global regulatory posture. This is a hybrid role based in Oegstgeest within the EMENA Product Stewardship and Compliance team.

Arbeidsvoorwaarden / Benefits

• Health insurance and supplemental package
• Employee Assistance Program (Lyra)
• Pension fund with employer contributions
• Holiday and year-end allowances
• Flexible working hours and hybrid work options
• Training budget and home-office hardware budget

Verantwoordelijkheden

• Serve as the primary point of contact for regulatory questions from customers and markets
• Help implement product compliance systems, policies, and programs
• Support development of the Product Stewardship database
• Communicate with internal and external stakeholders across functions and external bodies
• Conduct chemical risk assessments and approve material choices for adhesives with application in mind

Belangrijkste vereisten

• 1-2+ years in product stewardship, regulatory, or compliance roles

• Academic degree in a relevant discipline or regulatory education in chemical/packaging fields

• Hands-on experience with AI to manage data and compliance is a plus

• Engineering or regulatory knowledge to translate technical specs into regulatory implications

• Strong analytical skills and attention to detail

• Proficient written and spoken English

• Structured and detail-oriented approach

• Effective cross-functional communication

• Detail-oriented

• Analytical mindset

• Regulatory knowledge (REACH, CLP, PPWR)

• Chemical compliance familiarity

• AI/data management for compliance

Over de vacature

Overview

As a seasoned Master Data Management Expert, you will own the design, implementation and governance of enterprise-wide master data across key domains. You will bridge data architecture, integration engineering and governance to ensure trusted, consistent master data across platforms. You will collaborate with domain owners, data stewards and engineering teams to solve data integrity, quality and cataloging challenges at scale. This role offers impact by shaping governance, survivorship, and integration patterns in a complex data environment. You will work in a mission-driven setting focused on data-driven decisions and enterprise data quality.

Verantwoordelijkheden

• Lead end-to-end design, build, and operation of MDM solutions for customer, product, supplier, and reference data
• Architect and configure MDM platforms (Informatica MDM, Reltio, TIBCO EBX, SAP MDG, or equivalent) for survivorship, match-merge, and hierarchy management
• Define and enforce master data governance policies, ownership models, stewardship workflows, and escalation paths
• Develop and maintain data integration pipelines linking source systems, MDM hubs, and downstream consumers using ETL/ELT tooling
• Design data quality rules, profiling routines, and remediation workflows; operationalise DQ metrics and SLAs
• Collaborate with data architects to embed MDM standards into the enterprise data model and data product catalog
• Manage entity resolution, deduplication, and golden record construction logic for high-volume, complex data environments
• Establish and track KPIs for master data quality, completeness, timeliness, and consistency across domains
• Lead data stewardship forums, data council inputs, and cross-functional working groups on master data topics
• Drive continuous improvement of MDM processes, tooling, and workflows in response to business and regulatory change

Belangrijkste vereisten

• 2-5+ years hands-on experience with enterprise MDM platforms

• Experience with Informatica MDM (Customer 360 / Product 360 / Supplier 360), Reltio Cloud MDM, TIBCO EBX, SAP Master Data Governance, or Semarchy xDM

• Deep expertise in Informatica MDM Hub configuration (objects, staging, match-merge, trust frameworks, workflows, UI Workbench)

• Experience with at least one additional MDM or PIM platform (e.g., Stibo STEP, Akeneo, Profisee, Magnitude MDM)

• Proficiency designing data integration pipelines (Informatica PowerCenter, IICS, MuleSoft, Azure Data Factory, AWS Glue, Talend)

• Strong SQL skills; real-time/event-driven integration (Kafka, MQ); REST/SOAP APIs

• Knowledge of data virtualization and federated queries; cloud-native pipeline tooling (Databricks, dbt, Spark) is a plus

• Understanding of CDC patterns for keeping master records current

• Hands-on data quality tooling experience (IDQ, Axon, Collibra DQ, Ataccama, Great Expectations)

• Experience with governance tooling (Collibra, Axon, Alation, Purview, IBM InfoSphere Glossary) and regulatory frameworks (GDPR, CCPA, BCBS 239)

• stakeholder management

• strong communication and collaboration

• problem solving and analytical thinking

• Informatica MDM

• Reltio Cloud MDM

• TIBCO EBX

Over de vacature

Overview

In this role, you will lead EU/UK packaging regulatory activities to ensure compliant packaging across markets. You'll translate complex requirements into actionable business steps and drive cross-functional implementation. The role combines regulatory insight with practical risk-based decision-making to support sustainable, compliant packaging innovations. You will work closely with Legal, Packaging R&D, Procurement and other functions to align on governance and documentation.

Verantwoordelijkheden

• Lead PPWR and related packaging compliance activities across relevant EU and UK markets
• Coordinate compliance documentation, technical records and substantiation materials
• Partner with Legal, Packaging R&D, Procurement, Quality, Food Safety, Supply Chain, Sustainability, Marketing and Data teams to support implementation and risk-based decisions
• Contribute to tools, guidance, training materials and internal controls for consistent packaging compliance

Belangrijkste vereisten

• Degree in regulatory affairs, food science, packaging science, chemistry, materials science or sustainability, or equivalent relevant experience

• Experience in regulatory compliance, packaging compliance, food regulatory affairs, environmental compliance, sustainability compliance, product stewardship or related role

• Familiarity with EU and/or UK packaging regulation, packaging compliance requirements, environmental claims or packaging sustainability requirements

• Experience supporting PPWR-related or comparable packaging compliance workstreams, including documentation, substantiation or labelling activities

• Ability to interpret complex requirements and translate them into practical business actions

• Strong attention to detail and confidence working with technical documentation, supplier information, packaging specifications and compliance data

• Strong written and verbal communication skills in English

• Clear communication

• Stakeholder engagement

• Cross-functional collaboration

• PPWR

• packaging compliance

• documentation and substantiation

Over de vacature

Overview

In this ERP transformation leadership role, you guide clients through SAP-enabled digital transformations from strategy to value realization. You work with cross-functional teams in a global firm that blends technology and consulting to drive meaningful business outcomes. You will shape roadmaps, establish governance, and ensure delivery excellence across complex ERP programmes. The opportunity centers on delivering tangible value through end-to-end ERP delivery and stakeholder stewardship at scale.

Verantwoordelijkheden

• Lead large-scale ERP transformation programmes across multiple workstreams or modules
• Establish and run programme governance structures to ensure delivery excellence and risk mitigation
• Develop and deliver robust business cases linking technology outcomes to business benefits
• Apply SAP Activate and best practices for template, release, and process modelling
• Design and govern end-to-end processes across SAP lines of business (e.g., Purchase-to-Pay, Order-to-Cash, Record-to-Report, Hire-to-Retire)
• Engage senior business stakeholders to influence decision-making in large organizations

Belangrijkste vereisten

• 6-10 years of ERP experience

• Consulting experience at a Tier 1/2 firm or SI with end-to-end ERP programme leadership

• Led ERP modules or workstreams through full delivery lifecycle

• SAP functional knowledge across finance, supply chain, procurement, etc.

• Understanding of cross-module integration

• Strong experience in business case development and value management

• Familiarity with both Agile and traditional ERP delivery methods

• Stakeholder engagement

• Leadership

• Communication

• SAP Activate

• ERP systems

• Process modelling

Over de vacature

Hou jij wel van een beetje reuring? Wil jij graag werken in de grote stad Amsterdam? Gemeente Amsterdam is opzoek naar nieuwe stewards voor het Wallengebied! Startdatum is bespreekbaar. Indien je je VOG binnen hebt kun jij beginnen.

wat bieden wij jou

• Weekend toeslag van 75% tot 100% op de €16,00
• 16 uur
• Vakantiegeld en een dertiende maand
• jaarlijks opleidingsbudget
• 3 maanden + kans op verlenging
• werken bij de gemeente Amsterdam

wie ben jij

Het is belangrijk dat je als steward aan de volgende eisen voldoet:

• Je bent 16 uur per week beschikbaar
• Je bent elke vrijdagavond beschikbaar om te werken
• Je bent elke zaterdagavond beschikbaar om te werken
• Je bent bereid om in Amsterdam te werken
• Je spreekt Nederlands
• Je beschikt over empathische vaardigheden
• Je hebt vaardigheden in het omgaan met (non-)verbale agressie

wat ga je doen

De primaire taak van werken als steward bestaat er uit zichtbaar aanwezig te zijn in de openbare ruimte om bezoekers welkom te heten, van informatie te voorzien (over o.a. horeca, voorzieningen, vervoer), toe te zien op naleving van de regels, om te zorgen dat bezoekers zich in het gebied respectvol gedragen en rekening houden met de bewoners van het gebied. Bezoekers moeten zich door de hosts welkom maar ook gezien voelen.

Als host voel je je eigenaar van de goede gang van zaken tijdens je dienst. Als vanzelf neem je daardoor ook wat kleine taken op je (bv. los slingerend glaswerk weggooien) en houd je je oren en ogen op. Je geeft knelpunten door aan bv. handhaving en politie of de collega’s van reiniging. Als host ben je hiermee de extra ogen en oren voor de handhaving, politie, gemeentecollega’s en portiers.

Je komt elke week op de vrijdag en zaterdag te werken op het Wallengebied:
- Wallengebied (17.30 tot 01.30 uur)

• Je bent het gezicht van de stad als gastheer/gastvrouw en werkt nauw samen met collega's
• Je informeert bezoekers over de (uitgaans)mogelijkheden en vervoersvoorzieningen
• Je spreekt bezoekers aan op ongewenst gedrag, zoals wildplassen of geluidsoverlast, en wijst hen op de geldende gedragsregels
• Je treedt de-escalerend op bij dreigende conflicten

waar ga je werken

Gemeente Amsterdam wil een goede werkgever zijn die ervoor zorgt dat alle collega’s zich gezien en gewaardeerd voelen. We koesteren verschillen tussen collega’s, al die verschillen zorgen voor betere resultaten voor de organisatie én onze stad. We streven daarbij naar een personeelsbestand dat een afspiegeling is van de beroepsbevolking van Amsterdam. Dus wie jij ook bent: bij Gemeente Amsterdam ben je van harte welkom!

sollicitatie

Heb je vragen? Aarzel niet om contact op te nemen!

Over de vacature

Verdien € 15,02 per uur als Security Host in Eindhoven voor 5 tot 10 uur per week bij PSV N.V.! In deze flexibele bijbaan ben je hét gastvrije visitekaartje van het Philips Stadion. Je werkt tijdens wedstrijden en evenementen, krijgt gratis trainingen en bouwt snel ervaring op in crowd control en hospitality.

Solliciteer nu en ontvang binnen 15 minuten een WhatsApp-berichtje met een paar korte vragen, zodat we je snel kunnen helpen. Heb je geen WhatsApp? Dan nemen we contact met je op via telefoon of e-mail!

wat bieden wij jou

• Salaris van € 15,02 bruto per uur (21+)
• Volledige professionele trainingen vergoed
• Flexibele uren van 5 tot 10 uur per week
• Unieke ervaring in een bruisend voetbalstadion
• Werken bij thuiswedstrijden van PSV en events
• 20% korting in de fan store

wie ben jij
Om de stadionbeleving veilig en gastvrij te houden, is het belangrijk dat je als Security Host aan de volgende eisen voldoet:

• Je spreekt de Nederlandse taal
• Je woont minimaal 8 jaar in Nederland
• Je bent 18 jaar of ouder
• Je bent bereid om verplichte trainingsdagen te volgen
• Je bent 5 tot 10 uur per week beschikbaar
• Je bent bereid om in Eindhoven te werken

wat ga je doen
Als Security Host in het Philips Stadion zorg jij voor een veilige en gastvrije sfeer tijdens wedstrijddagen en evenementen. Je verwelkomt supporters enthousiast, helpt ze op weg en houdt de publieksstromen in de gaten. Een Verklaring Omtrent het Gedrag (VOG) is verplicht; Randstad helpt je bij de aanvraag hiervan.

Vooraf volg je drie verplichte trainingen om goed voorbereid te starten: de Klikavond op woensdag 26 augustus (18:30 - 20:00 uur), Opleidingsdag 1 op donderdag 10 september (18:30 - 21:30 uur) en Opleidingsdag 2 op maandag 14 september (18:30 - 21:30 uur).

• Gastvrij verwelkomen van bezoekers en supporters bij de ingangen
• Uitvoeren van toegangs- en tassencontroles
• Vragen van gasten beantwoorden over zitplaatsen en voorzieningen
• Publieksstromen monitoren op tribunes en omlopen
• Vrijhouden van vluchtwegen en kalm handelen bij calamiteiten

waar ga je werken
Je gaat aan de slag bij PSV N.V. in het iconische Philips Stadion in hartje Eindhoven. Samen met een hecht team van stewards en evenementenbeveiligers zorg jij voor de ultieme Eredivisie-sfeer. Binnen PSV krijg je professionele trainingen aangeboden, waarmee je jouw vaardigheden op het gebied van gastvrijheid en veiligheid verder ontwikkelt.

• Werken in de bruisende topsportsfeer van de Eredivisie
• Onderdeel van een gezellig en professioneel stadionteam
• Uitstekende doorgroei- en trainingsmogelijkheden

sollicitatie
Zin in deze unieke bijbaan bij PSV? Solliciteer direct en versterk het team in het Philips Stadion!

Goed om te weten: binnen 15 minuten na je sollicitatie ontvang je van ons een Whatsapp-berichtje. We stellen je dan een paar korte vragen over je sollicitatie om je sneller te kunnen helpen. Heb je geen WhatsApp? Geen probleem! Dan nemen we contact met je op via telefoon of e-mail.