Order management and customer care Vacatures in Amsterdam
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Sr. Team Lead Customer Intelligence
- Werklocatie
- Kantoor
- Opleiding
- WO
- Ervaring
- Leidinggevend
- Functiegroep
- Consultancy & Advies
- Branche
- ICT & IT-diensten
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for you
We're a leading global online delivery platform, and our vision is to power everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As a strategic leader in our Customer Intelligence team, you will lead and develop a high-impact analytics team focused on driving customer order growth. Through mentoring, coaching, and hands-on involvement across all initiatives, you will build a data-driven culture that translates customer insights into actionable strategies. You'll be deeply involved in everything from generating insights to designing experiments, all aimed at increasing the number of orders from our customers and maximizing their lifetime value across our global markets. Join us in a dynamic environment where you'll use the latest technology to drive customer activation and retention.
These are some of the key components to the position:
- Lead and mentor a talented team, embedding a test-and-learn culture for high-stakes, data-driven decision-making.
- Drive order growth initiatives by being hands-on across all activities, from generating customer insights to designing and analyzing experiments, ensuring every initiative directly contributes to increasing customer orders.
- Develop and execute a strategic roadmap for customer intelligence initiatives that balance insight generation, experimentation, and targeted interventions to optimize customer activation, retention, and order frequency.
- Construct top-down analytical storylines that provide clear conclusions and strategic recommendations to stakeholders.
- Break silos by collaborating closely with cross-functional teams like Product, Marketing, and Sales.
- Innovate by providing thought leadership on experimentation and new Artificial Intelligence (AI) technologies.
- Build analytical capability within the team through active coaching, knowledge sharing, and establishing best practices for analysis, experimentation, and stakeholder communication.
What will you bring to the team?
- Proven experience leading and developing analytics teams. You have a track record of mentoring analysts, building team capabilities, and creating an environment where people thrive and deliver exceptional results.
- Deep understanding of customer intelligence and growth strategies. Expertise in customer behavior analysis, promotional mechanics, incentives, and their impact on order frequency and customer lifetime value, ideally in a high-growth marketplace or e-commerce environment.
- A Master's or PhD degree in a quantitative field such as Statistics, Mathematics, Econometrics, Computer Science, or a related discipline.
- Proven experience with A/B testing frameworks and incrementality modeling.
- Strategic mindset with execution excellence. You see the big picture and can translate business objectives into analytical initiatives, but you're also involved in the details to ensure quality delivery and tangible impact.
- Hands-on analytical expertise. While you lead a team, you're not afraid to roll up your sleeves. You have strong technical skills (SQL, Python) and can guide the team through complex analyses, experimentation design, and insight generation.
- Proven executive presence and stakeholder management skills.
- Growth mindset and curiosity. Driven by continuous improvement, you're eager to explore new methodologies, AI technologies, and analytical approaches while fostering the same curiosity in your team.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat?
Apply now!
Senior Global Media Specialist
- Werklocatie
- Kantoor
- Ervaring
- Ervaren
- Functiegroep
- Marketing, PR & Communicatie
- Branche
- ICT & IT-diensten
Over de vacature
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platfor m connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role To support our rapid growth, we are looking for a proactive and analytical Sr. Global Media Specialist to join our Global Media team. In this role, you will plan and implement our media strategy in the UK, driving awareness, consideration, and connecting more customers to our services .
Working closely with our internal growth teams and external agency partners, you will Lead media excellence, Care for our customer touchpoints, and Deliver impactful digital campaigns that keep us one step ahead .
These are some of the key components to the position:
- Develop global media strategies aligned with overall business objectives and driving excellence .
- Localize global media principles, guidance, and recommendations for optimal market impact .
- Collaborate with local teams to maximize agency partner value, strategy, and media efficiency .
- Challenge media strategies using data and learnings from previous global and local campaigns .
- Translate high-level media strategies into actionable channel plans across all digital platforms .
- Execute digital media plans with precision to reach our target audiences effectively .
- Co-create comprehensive campaign reports and actionable recommendations to optimize media performance .
- Build and manage platform testing roadmaps aligned with the global testing framework .
- Coach junior team members on Awareness & Consideration campaigns, helping one another succeed .
- Maintain strong, collaborative relationships with cross-functional stakeholders and external partners .
What will you bring to the team?
- Demonstrated experience in media advertising across client or agency environments .
- Hands-on proficiency with Paid Social business managers (Meta, TikTok, Snapchat), FMPs, DSPs (e.g., DV360), and web analytics .
- Deep understanding of the UK media landscape and channel-agnostic media strategy development .
- Strong track record of cross-functional collaboration and stakeholder management .
- Analytical mindset with exceptional communication skills and a commitment to achieving ambitious goals .
- Relevant professional experience or degree in Marketing, Communications, or a related field .
- Professional fluency in written and spoken English .
At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahea d of the competition.
Inclusion, Diversity & Belongings No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
Senior Director Growth Marketing
- Werklocatie
- Kantoor
- Ervaring
- Senior management
- Functiegroep
- Marketing, PR & Communicatie
- Branche
- Horeca & Catering
Over de vacature
Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
The Sr. Director of Growth Marketing is a pivotal leadership position responsible for driving substantial user base expansion across 17 geographically diverse markets, while concurrently overseeing the largest marketing department within the enterprise with a substantial budget surpassing EUR 200 million.
This role plays an instrumental part in scaling the user base, optimizing marketing expenditures to achieve maximal return on investment (ROI), and cultivating a world-class growth organization. You'll strategically leverage data analytics, technological advancements, and innovative methodologies to secure the acquisition of millions of new customers and effectively re-engage previously churned users, directly contributing to the company's revenue growth and reinforcing its market leadership.
We're looking for someone who can live our behaviours of lead, deliver and care, bringing bold, data-driven strategies to push the Just Eat Takeaway.com vision forward across multiple markets. This is your opportunity to shape the future of growth marketing on a global scale, leading teams that move fast, set clear goals, and drive excellence through tech, data, and creativity.
These are some of the key components to the position:
Customer Acquisition & Activation
- Lead global SEM strategies to maximize customer acquisition efficiency through sophisticated keyword management, dynamic advertising optimization, and algorithmic bid strategies, holding teams accountable for delivering scalable growth across all 17 markets.
- Direct extensive app marketing initiatives including ASO and paid app campaigns across diverse advertising networks, setting clear goals to generate high-quality installations and maximize in-app conversion rates.
- Develop and expand a robust global affiliate program by identifying strategic partners, negotiating advantageous terms, and optimizing performance to achieve cost-effective customer acquisition at scale.
- Oversee global SEO strategy, collaborating with product and engineering teams to integrate best practices, ensuring technical excellence and localized approaches that generate significant organic traffic across all markets.
Courier Lead Generation & Supply Excellence
- Formulate and implement marketing strategies to attract close to a million qualified courier leads, utilizing digital channels and performance marketing tactics to ensure adequate supply meets evolving demand.
- Optimize campaigns to deliver target lead volumes by defined regions and courier types while maintaining efficiency levels, staying committed to achieving goals and raising the bar for operational excellence.
Marketing Technology (MarTech) Leadership
- Define and continuously develop the marketing technology stack that enables teams to run large-scale campaigns at maximum automation and efficiency, building rapidly and rolling out successes quickly.
- Drive adoption of tools for automation, personalization, customer data platforms, and comprehensive campaign management, collaborating with Data & Analytics, Product, and Tech teams to ensure seamless integration.
Media Science and Measurement
- Lead development of advanced media science capabilities, including sophisticated attribution models (Multi-Touch Attribution, Marketing Mix Modeling), incrementality testing, and comprehensive LTV analysis.
- Define critical KPIs and construct robust reporting frameworks to yield actionable insights into marketing performance, ROI, and budget allocation, cultivating a culture of rigorous experimentation and data-driven decision-making.
Target Setting & Forecasting
- Establish ambitious yet attainable growth targets and KPIs for all customer acquisition channels across 17 markets, setting clear goals and aiming higher to drive excellence.
- Develop robust forecasting models to predict performance, facilitate effective budget allocation, and align with overarching business objectives while owning your results and monitoring progress rigorously.
Performance Optimization & Experimentation
- Foster a culture of continuous improvement and rapid experimentation across all growth marketing initiatives, celebrating team wins and pushing for better outcomes.
- Implement rigorous A/B testing frameworks, analyze results meticulously, and translate insights into actionable strategies to optimize campaign performance, enhance conversion rates, and reduce CAC.
Cross-Functional Collaboration & Stakeholder Management
- Cultivate robust, collaborative relationships with local marketing teams in each of the 17 markets, breaking down silos to ensure global strategies are effectively localized and market-specific requirements are comprehensively addressed.
- Partner closely with logistics teams to synchronize marketing efforts with operational capacity, ensuring a seamless experience for both customers and couriers while stepping into their shoes to understand their needs.
- Collaborate with Product, Engineering, Data & Analytics, and Finance departments to drive integrated growth initiatives, creating clarity and efficiency across the organization.
What will you bring to the team?
- Proven experience leading large-scale, multi-market growth marketing teams and managing substantial marketing budgets (EUR 100M+) with clear goals, using tech, data, and creativity to drive excellence and achieve aggressive targets.
- Deep expertise across the full digital marketing ecosystem including paid search, app marketing, SEO, affiliate marketing, programmatic advertising, and performance marketing channels with a track record of scaling customer acquisition efficiently.
Data-Driven Decision Making & Analytics
- Strong command of marketing analytics, attribution modeling, and measurement frameworks (MMM, MTA, incrementality testing) to optimize ROI and make informed investment decisions, owning your results and getting into the details when necessary.
- Experience building and leveraging marketing technology stacks for automation, personalization, and campaign management at scale, moving fast to maximize impact.
Team Leadership & Organizational Development
- Demonstrated success building, developing, and leading high-performing marketing organizations, celebrating team wins, and creating a culture where people help one another succeed and thrive in fast-paced environments.
- Excellent stakeholder management skills with ability to influence and collaborate effectively across different levels and functions, based on respect, mutual support, and clarity of purpose.
Marketplace & E-commerce Acumen
- Experience in high-growth, entrepreneurial marketplace, e-commerce, P2P, or aggregator businesses, ideally within the food delivery, on-demand services, or platform economy sectors.
- Understanding of two-sided marketplace dynamics, including balancing customer acquisition with supply-side (courier/partner) growth to ensure operational excellence.
Innovation & Experimentation
- Track record of fostering a culture of rapid experimentation, testing, and learning to identify growth opportunities and innovative tactics, building rapidly, testing briefly, and rolling out successes quickly.
- Comfortable with change, able to challenge the status quo, and push for bold, creative solutions that aim higher and have a lasting impact.
- Experience managing marketing strategies across multiple countries and markets, with sensitivity to localization needs while maintaining global brand consistency and efficiency.
- Ability to navigate complex, matrixed organizations and align diverse teams around common objectives, creating clarity across geographies.
Media & Partner Relationship Management
- Strong negotiation skills and experience managing relationships with media partners, agencies, and ad tech vendors to secure optimal performance and pricing, holding each other accountable for results.
- Proven ability to establish centers of excellence and drive standardization while allowing for market-specific flexibility where necessary.
- Self-starter attitude with strong multitasking skills, able to manage multiple priorities simultaneously and execute quickly and efficiently in dynamic, fast-changing environments.
- Positive, proactive attitude with a strong work ethic, attention to detail, and commitment to achieving ambitious goals while being happy to give and receive feedback.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
#LI-MV1
Director of Data & Analytics - Customer & Growth
- Dienstverband
- Fulltime
- Werklocatie
- Kantoor
- Opleiding
- WO
- Ervaring
- Senior management
- Functiegroep
- Directie & Algemeen Management
Over de vacature
Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
At Just Eat, we're driven by our values of Lead, Deliver and Care, putting customers at the heart of everything we do. Reporting to the Global VP of Data & Analytics and partnering closely with the Chief Growth Officer, the Director of Customer & Growth Data & Analytics plays a pivotal leadership role within our global Data & Analytics organisation.
This role is responsible for shaping how Just Eat understands, predicts and influences customer behaviour across all markets. You'll lead high-performing teams across analytics, data science and product analytics, building the intelligence, AI-powered capabilities and analytical products that drive customer acquisition, engagement, retention and long-term growth. Working collaboratively with Growth, Product, Technology and market teams, you'll help create a lasting competitive advantage through customer-centric, data-driven decision making at scale.
We're looking for someone who can live our behaviours of lead, deliver and care, challenge conventional thinking, inspire teams and raise the analytical ambition of the organisation while delivering measurable commercial impact.
These are some of the key components to the position:
- Lead the Customer & Growth Data & Analytics strategy and execution plan, creating a clear vision for how Just Eat Takeaway measures, understands and predicts customer behaviour across all markets.
- Collaborate with Growth, Product and Technology leaders to align priorities, roadmaps and objectives, acting as a strategic partner to drive measurable business outcomes.
- Build and evolve customer intelligence frameworks covering segmentation, retention, lifecycle performance, personalisation and customer value.
- Lead Product Analytics for the Customer & Growth domain, enabling evidence-based decisions across product strategy, customer experience and feature development.
- Drive AI-enabled analytics and automation initiatives, using innovative technologies to accelerate insight generation and decision-making.
- Raise the bar by developing scalable analytical products, predictive models and measurement frameworks that improve acquisition, engagement and retention performance.
- Own experimentation, attribution and incrementality measurement approaches, ensuring growth investments are guided by trusted evidence and clear outcomes.
- Work cross-functionally to embed real-time decisioning and personalisation capabilities that improve customer experiences at the moments that matter most.
- Champion data quality, governance, privacy-first analytics and first-party data strategies to create a sustainable competitive advantage.
- Lead, coach and develop a global team of analytics, data science and product analytics professionals, fostering a culture of innovation, collaboration and excellence.
What will you bring to the team?
- Proven experience leading advanced analytics, data science and intelligence functions within digital, ecommerce, marketplace or growth-focused organisations.
- Strong understanding of customer behaviour, marketing effectiveness, CRM performance and growth drivers, with the ability to translate insight into commercial impact.
- Experience building and scaling AI, machine learning and predictive analytics capabilities that drive measurable business outcomes.
- Strong stakeholder management skills, with the ability to influence senior leaders and build trusted partnerships across business and technology teams.
- Expertise in experimentation, attribution, incrementality measurement and causal analytics to support evidence-based decision making.
- Experience developing customer intelligence frameworks including segmentation, targeting, personalisation and customer lifecycle analytics.
- Strong commercial acumen with the ability to prioritise opportunities, focus resources effectively and demonstrate return on investment.
- Comfortable operating in complex, fast-paced environments while managing multiple priorities and driving strategic change.
- Passion for developing high-performing teams, creating inclusive environments and helping others succeed through coaching and collaboration.
- Excellent communication skills with the ability to simplify complex analytical, technical and AI concepts for a broad range of audiences.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
#LI-MM2
Senior Manager InfoSec, Governance and Compliance
- Dienstverband
- Fulltime
- Werklocatie
- Kantoor
- Opleiding
- WO
- Ervaring
- Senior management
- Functiegroep
- ICT & Automatisering
- Branche
- ICT & IT-diensten
Over de vacature
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you.
We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As Senior Manager InfoSec Governance & Compliance, you will lead our second-line-of-defence strategy within the Information Security team. You will play a pivotal role in aligning our security posture with global legal, regulatory, and industry standards across all markets. Guided by our values to lead, deliver, and care , you will collaborate with Director-level stakeholders, C-level executives, and cross-functional partners. In this role, your leadership will support a customer-centric approach, empowering teamwork to deliver robust security governance and keep our global platform secure.
These are some of the key components to the position:
- Implement and evolve JET’s information security governance framework, policies, and standards to aim high and drive excellence .
- Manage and mentor a team of governance specialists, helping one another succeed through close collaboration .
- Lead the global compliance and certification programmes (including ISO 27001, PCI-DSS, NIS2, and DORA) across all active markets.
- Communicate security strategy, risks, and governance updates to Director-level stakeholders, C-level executives, and the Risk Committee.
- Oversee the end-to-end information security risk assessment programme, risk register, and control effectiveness monitoring.
- Embed regulatory and security compliance requirements directly into engineering, product delivery, and procurement processes.
- Build strong collaborative partnerships across Legal, Data Protection, IT Risk, and Engineering teams to simplify complex requirements.
- Act as the primary point of contact for regulatory bodies, certification agencies, external QSAs, and external auditors.
- Oversee the delivery of governance and compliance projects, encouraging innovative and realistic problem-solving.
- Define sub-function roadmaps, manage team budgets, and align security governance with broader business ambitions.
What will you bring to the team?
- Comprehensive expertise in security frameworks and regulations (GDPR, ISO 27001, NIS2, PCI-DSS, DORA).
- Proven capability to develop a deep understanding of internal and external partners to align security with business goals.
- Strong leadership and coaching abilities to stay committed to achieving goals while fostering an inclusive team environment.
- High level of expertise in security governance principles, risk management methodologies, and control frameworks.
- Ability to aim higher to drive excellence across complex, multi-jurisdictional compliance environments.
- Professional certifications relevant to the role (e.g., CISM, CISSP, CISA, or CRISC).
- Strong communication and stakeholder management skills to influence at Director and executive levels.
- Mindset focused on acting responsibly while making a lasting impact on our global security posture.
- Sound understanding of networking, IT infrastructure, penetration testing oversight, and vulnerability analysis.
- Experience managing external auditor, QSA, and certification body relationships effectively.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now! #LI-SK1
Pricing Performance Manager - Consumer Pricing
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- HBO
- Ervaring
- Ervaren
- Functiegroep
- Commercieel & Verkoop
- Branche
- Handel & Groothandel
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
Consumer Pricing is one of the most powerful and sensitive levers in our marketplace and logistics. Every fee we set affects conversion, basket size, growth, retention, courier economics and profitability. As Pricing Performance Manager, you will be the performance engine behind how we price for the consumer across our global JET markets.
You will own the measurement, experimentation and performance insights for Consumer Pricing & Fees, covering delivery fees, service fees and small order fees. You will turn data and customer insights into clear pricing opportunities, rigorous experiments and scalable decisions with measurable P&L impact. You will report to the Consumer Pricing Director within the Growth function and be based in Amsterdam or London.
You will work daily with Markets, Logistics, Finance, Marketing, Product & Tech, Data & Analytics and Growth teams, and act as the connective tissue between them. You will support a structured test-and-learn roadmap across key consumer pricing levers, make sure results are trusted and understood, and drive the scaling of what works.
These are some of the key components to the position:
- Design pricing experiments (Geo, switchback and A/B testing) with clear hypotheses, success metrics, guardrails, sample size and duration.
- Evaluate results with statistical rigor and deliver decision-ready readouts that state the recommendation, the trade-offs and the expected P&L impact (growth and profitability). Present pricing insights and recommendations to senior stakeholders in a clear, concise and compelling way.
- Diagnose performance drivers such as fee changes, mix, seasonality, competition and courier cost, and explain what is moving the numbers and why.
- Extract, query and model data from our data platform to support analysis and commercial decision making.
- Build and maintain self-serve tooling that give markets and leadership a clear, trusted, single view of consumer pricing performance.
- Define the pricing measurement framework working closely with with Data & Analytics (DNA Growth), including metrics, guardrails, attribution and causal impact methodology.
- Partner with local Markets to adapt global pricing results to local context, and bring local insights back to the global team. Work with Logistics and Finance to align pricing decisions with cost-to-serve, courier economics and profitability and growth targets.
Excited by the intersection of commercial decisions, experimentation, tech, ML and large scale strategic decision-making? This is the team for you!
What you'll bring to the table
- Demonstrable experience in pricing, performance management, experimentation, analytics or a related analytical role, ideally in marketplace, e-commerce, delivery or consumer tech. Familiarity with consumer pricing (e.g. delivery fees, service fees, small order fees) or related levers such as subscriptions and promotions is a plus.
- Clear communication skills and the ability to simplify complex data and pricing insights for diverse stakeholders, including senior leadership.
- Hands-on experience designing, running and evaluating experiments, with a solid grasp of statistics, causal impact measurement and common pitfalls such as novelty effects, interference and multiple testing.
- Strong technical skills in data extraction, analysis, AI and tooling (e.g. SQL, Claude, Toqan, Tableau, etc.).
- Experience operating in a multi-market, multi-stakeholder environment by balancing global scale with local nuance. Ability to influence and drive alignment across markets and functions.
- Bias for ownership and speed, moving from insight to committed action with urgency and rigor.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable, our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, diversity & belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
AI Agent Ops Lead
- Dienstverband
- Fulltime
- Werklocatie
- Kantoor
- Opleiding
- HBO
- Ervaring
- Ervaren
- Branche
- Internet & Online Diensten
Over de vacature
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role The Partner Growth Centre is a driving force behind growth at Just Eat We are looking for an AI Agent Operations Lead in Amsterdam to drive operational excellence and lead the continuous improvement of our AI agent ecosystem.
In this role, you will act as a technical owner across our agent tooling, knowledge systems, and analytics. You will empower our teams and lead with care for our partner experience, ensuring our interconnected systems deliver with precision and customer-centric focus.
Working closely across the organization, you will play a pivotal role in our AI transformation, helping define best practices to deliver commercial growth for a multi-billion euro platform. We welcome versatile generalists ready to flex across analytics, knowledge management, and tooling.
These are some of the key components to the position:
- Lead the business readiness and operational deployment for AI agents and new tooling, acting as a key stakeholder.
- Own the AI agent ecosystem, defining scope, feature enhancements, and market expansion to drive excellence across operations.
- Govern knowledge management systems to ensure AI agent sources are accurate, current, and structured for reliable performance.
- Track and analyze performance against key business metrics, identifying trends, root causes, and growth opportunities.
- Build clear, executive-level reporting and data narratives to share critical insights with team members and senior leadership.
- Aim high by running continuous improvement cycles, including business testing (A/B testing, UAT) and tooling sign-offs.
- Break down organizational silos by engaging strategy, data, process, market, and vertical teams to maximize business impact.
What will you bring to the team?
- Proven background with AI or sales technology systems (CRM, automation, analytics) and the ability to turn business needs into technical requirements.
- Strong analytical mindset with experience tracking performance, analyzing complex datasets, and building dashboards in CRM Analytics or Tableau.
- Experience with knowledge management or content operations, understanding how governed knowledge enhances AI agent outputs.
- Practical experience in business process optimization and running structured tests such as A/B testing and UAT.
- Outstanding data storytelling and executive communication skills, converting complex technical metrics into actionable business insights.
- Strong commercial acumen, committed to achieving goals and understanding how operational improvements impact overall business outcomes.
- Hands-on experience building AI agents or working in a Product Owner / Product Manager role is a plus.
- Familiarity with the Salesforce ecosystem (e.g., Agentforce) or relevant technical certifications is a nice-to-have.
At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fas t-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belongings No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team?
Apply now!
Growth Finance Director
- Werklocatie
- Kantoor
- Ervaring
- Senior management
- Functiegroep
- Financiën & Accounting
- Branche
- Handel & Groothandel
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As the Growth Finance Director, you will act as the primary strategic Finance partner to the Chief Growth Officer and Growth Leadership Team. In this global role, you will lead our efforts to turn performance into insight and capital allocation into sustainable growth.
By embodying our values to lead, deliver, and care, you will bridge commercial ambition and financial discipline. You'll empower your team to collaborate across markets, placing customer-centric growth and team success at the center of every investment decision.
These are some of the key components to the position:
- Serve as primary Finance partner to the Chief Growth Officer, embedding financial thinking into strategic decisions.
- Own the Growth financial narrative and commitments across planning, budgeting, and forecasting processes.
- Provide actionable visibility into performance across markets, cities, and channels to drive timely interventions.
- Shape major capital allocation decisions by bringing transparency to unit economics, incrementality, and trade-offs.
- Own the standards and adoption of JET's Growth economics framework, continually raising the bar on metrics.
- Set practical financial guardrails for material investments to ensure consistency without adding unnecessary bureaucracy.
- Partner with Market Finance BPs to align global growth priorities with local economics and execution.
- Collaborate with Corporate FP&A and Data Science to continuously improve decision-grade measurement models.
- Lead and coach a high-performing Growth Finance team, helping each other succeed and driving excellence.
What will you bring to the team?
- Senior finance leadership experience within consumer marketplaces, e-commerce, or data-rich tech environments.
- Strong commercial judgment with deep expertise in Growth economics, unit economics, and capital allocation.
- Proven ability to translate complex data into clear strategic narratives that drive executive management action.
- Track record of constructively challenging and influencing senior commercial leaders and C-suite stakeholders.
- Experience operating effectively within complex international matrices, balancing global consistency with local context.
- Outstanding team leadership skills with a passion for coaching talent and building collaborative capabilities.
- Pragmatic, action-oriented mindset with the ability to make sound decisions using imperfect information.
- Dedication to developing a strong understanding of internal and external partners to deliver lasting impact.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
Senior Compliance Officer
- Werklocatie
- Kantoor
- Ervaring
- Ervaren
- Functiegroep
- Juridisch & Wetgeving
- Branche
- ICT & IT-diensten
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for yo u.
We're a leading global online delivery platform, and our vision is to empower everyday convenience . Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
Takeaway Payments is the regulated backbone of Just Eat operating as an authorized payment institution supervised by De Nederlandsche Bank (DNB). Joining this dedicated team, you will live our Lead, Deliver, and Care values by shaping compliance strategy, delivering clear risk frameworks, and collaborating across our business to navigate evolving regulations safely and responsibly.
These are some of the key components to the position:
- Lead the implementation of regulatory frameworks, including the Payment Services Regulation (PSR) and Anti-Money Laundering Regulation (AMLR).
- Oversee Systematic Integrity Risk Analysis (SIRA) from start to finish, providing clear, actionable risk reporting to our Management and Supervisory Boards.
- Coordinate supervisory audits, thematic reviews, and formal inquiries with De Nederlandsche Bank (DNB) and European authorities.
- Design and enhance ongoing testing programs across Anti-Money Laundering (AML), sanctions screening, and financial crime prevention.
- Mentor compliance colleagues and champion best practices across the organization to maintain high compliance awareness.
What will you bring to the team?
- Comprehensive background in regulatory compliance within payment institutions, electronic money institutions (EMI), or financial technology environments.
- Deep practical knowledge of Payment Services Directive (PSD2/PSD3), Anti-Money Laundering frameworks, and regulatory supervisory expectations.
- Strong collaborative mindset with the ability to provide clear, balanced advisory support to executive leadership and regulatory bodies.
- Solution-focused approach that enables commercial goals while safeguarding integrity and mitigating financial crime risks.
- Recognized compliance qualifications (such as CAMS or NCI) and legal or financial certifications are an advantage.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins . By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition .
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat . We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
Principal Partner Experience Manager
- Dienstverband
- Fulltime
- Werklocatie
- Kantoor
- Opleiding
- HBO
- Ervaring
- Ervaren
- Functiegroep
- Directie & Algemeen Management
- Branche
- Transport, Opslag & Logistiek
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
In your role on the Restaurant Experience (CX) team, you will lead the design and delivery of cross-functional partner experience improvement programmes. We rely on teamwork to deliver solutions that increase partner NPS, reduce churn, and drive growth. Taking a customer-centric approach, you will care for our active partner estate by focusing on partner health scores, perfect store initiatives, and the Voice of Partner. You will own your results and deliver by coordinating programmes across Product, Logistics, CS, and Commercial.
These are some of the key components to the position:
- Own end-to-end delivery of partner experience improvement programmes across 5+ cross-functional teams, aiming high to drive excellence.
- Drive improvement in partner NPS by designing targeted interventions that address root causes like waiting times and cancellation rates.
- Coordinate cross-functional programmes with CS, Logistics, markets, and Commercial to accelerate the platform flywheel.
- Track programme performance and produce monthly reports for Director review and quarterly executive summaries for the COO.
- Identify root causes of partner dissatisfaction through NPS driver analysis, partner feedback programmes, and operational data reviews.
What will you bring to the team?
- Experience in partner experience, programme management, or cross-functional ops, staying committed to achieving goals.
- Proven track record of delivering improvement programmes with measurable impact on NPS, churn, and SLAs.
- Advanced analytical skills for NPS driver analysis and operational data reviews, aiming higher to drive excellence.
- Strong ability to influence senior stakeholders as you develop an understanding of our internal and external partners.
- Excellent communication skills, translating data into actionable recommendations and clear executive reporting.
- A self-starter attitude, ready to act responsibly while making a lasting impact on our partner ecosystem.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belongings
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
Internal Communications Business Partner
- Werklocatie
- Flex
- Ervaring
- Ervaren
- Functiegroep
- Marketing, PR & Communicatie
- Branche
- ICT & IT-diensten
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As an Internal Communications Business Partner, you will be a strategic pillar within our People Communications and Change department.
In this role, you will act as a trusted advisor to senior leaders, driving global strategy while maintaining a strong customer-centric approach. Working seamlessly across teams, you will embody our core values to lead, deliver, and care, keeping our JETers informed, inspired, and connected across international markets.
This role is based in Amsterdam. We have a hybrid working policy : you'll work 3 days from the office and 2 days from home.
These are some of the key components to the position:
- Executive partnering: Serve as a primary strategic partner to C-Level leaders, aligning global and local IC needs with overall business objectives.
- Campaign architecture: Lead large-scale, cross-functional campaigns that bring our vision and strategy to life across departments, aiming high to drive excellence.
- Portfolio & operational standards: Manage budgets and oversee core platforms (local channels, all-hands, and insights) to ensure high-impact campaign delivery.
- Strategic alignment: Work collaboratively across functions to translate complex business goals into clear, engaging communication initiatives.
- Continuous improvement: Utilize channel analytics and qualitative feedback to refine messaging strategies and maximize audience engagement.
What will you bring to the team?
- Strategic IC Expertise: Proven experience driving internal communications initiatives within a fast-paced, international, or tech-focused organization.
- Leadership Alignment: Track record of advising, coaching, and influencing C-Suite and senior executive stakeholders to achieve goals.
- Campaign Management: Demonstrated skill in architecting and delivering complex, high-stakes communication campaigns from ideation to delivery.
- Partner Focus: Strong ability to understand internal and external partners, translating organizational insights into impactful narrative strategies.
- Crisis & Change Management: Exceptional written and verbal communication skills with a cool head and clear decision-making ability in dynamic environments.
- Teamwork & Initiative: A collaborative team player with self-starting capabilities who steps up to help others succeed and make a lasting impact.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
Lead Transformation Specialist
- Werklocatie
- Kantoor
- Opleiding
- HBO
- Ervaring
- Leidinggevend
- Functiegroep
- Financiën & Accounting
- Branche
- ICT & IT-diensten
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
Welcome to the FinAI team within our CFO organisation. As the Lead Transformation Specialist you will be part of a brand new function designed to bring tangible benefits to our financial operations. You will champion a customer-centric approach, partnering closely with forward-deployed engineers and other cross-functional team members. In this role, you will embody our core values to lead, deliver, and care, ensuring that AI implementations seamlessly align with our broader financial strategy. Through exceptional teamwork to deliver, you will help shape the future of our finance processes and drive technological innovation across the entire department.
These are some of the key components to the position:
- Drive the strategy and governance of AI implementations within the CFO organisation, aiming high to transform our finance processes.
- Lead project and product management initiatives, collaborating across teams to ensure we drive excellence in every deployment.
- Navigate complex financial workflows, including R2R, P2P, O2C, FP&A, management reporting, treasury, and internal controls.
- Partner closely with forward-deployed engineers and the wider Finance teams, driving agile sprint items to help one another succeed in delivering tangible business benefits.
- Oversee the end-to-end lifecycle of financial AI products, simplifying processes to create clarity and operational efficiency.
What will you bring to the team?
- Proven background in finance transformation projects, demonstrating how you stay committed to achieving goals in dynamic environments.
- Strong technical understanding of AI concepts, including LLMs, frameworks, and memory management, allowing you to aim higher to drive excellence.
- Deep knowledge of financial systems and financial data; familiarity with OneStream, Anaplan, and Workday in your portfolio is highly advantageous.
- Experience collaborating with engineers to deliver on agile sprint items, bridging the gap between technical and financial teams.
- A curious mindset and strong problem-solving skills, allowing you to remain comfortable with change and ambiguity as our function grows.
- Ability to develop an understanding of our internal and external partners to ensure AI solutions meet real business needs.
- Exceptional project management skills, with a focus on acting responsibly while making a lasting impact on our financial ecosystem.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belongings
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
Channel Owner Growth Marketing - Affiliate
- Werklocatie
- Flex
- Ervaring
- Senior management
- Functiegroep
- Marketing, PR & Communicatie
- Branche
- Internet & Online Diensten
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As our Channel Owner - Affiliate Marketing, you will play a key role within the Growth Marketing department, shaping the future strategy, setup and growth of the Affiliate Marketing channel across our markets.
As the true owner of the channel, you will define its strategic direction, develop category-leading playbooks and drive their implementation globally. You will combine strong commercial acumen, analytical expertise and a passion for innovation to continuously identify opportunities to improve performance, diversify our partner ecosystem and unlock new sources of growth.
You will work closely with regional Growth Marketing teams, Measurement teams, external partners and technology platforms to ensure we deliver the right balance between global scalability and local market needs.
This role can be based in both London and Amsterdam. We have a hybrid working model - 3 days from the office and 2 days from home.
These are some of the key components to the position:
- Define the strategy and future vision for the Affiliate Marketing channel, ensuring it supports JET's overall growth ambitions.
- Develop and own the channel roadmap, defining key strategic initiatives and priorities that directly contribute to company objectives.
- Develop and own category-leading channel and platform playbooks, driving their execution across markets and continuously evolving them based on test-and-learn insights and the latest industry best practices.
- Drive channel diversification, continuously identifying new partner types and opportunities, including Cardlinking partnerships and Retail Media, to expand our sources of incremental growth.
- Lead the channel's test-and-learn agenda, identifying, designing and prioritising tests across partners, platforms, audiences, commercial models and other channel tactics, and facilitating the global rollout of successful initiatives.
- Be a key innovation driver, continuously exploring new technologies, platforms, partner solutions and automation opportunities to deliver step-change improvements in channel performance and efficiency.
- Define and improve channel KPIs and measurement solutions across markets, working closely with Measurement and Tracking teams to ensure robust performance assessment and incrementality measurement.
- Own commercial relationships with key partners, negotiating contracts, commissions and partnership terms to maximise value for the business and build strong, long-term partnerships.
- Develop and optimise advanced commission structures and commercial models that support global and local business strategies while maximising incremental value.
- Support regional Growth Marketing teams in addressing local market challenges, providing scalable solutions that meet local needs while maintaining global best practices and consistency.
What will you bring to the team?
- 8-10 years of experience in Affiliate Marketing, ideally within a large-scale consumer, e-commerce or app-heavy business.
- Expert-level knowledge of Affiliate Marketing, including experience with global affiliate platforms, ideally AWIN.
- Strong commercial acumen, with proven experience negotiating contracts, commissions and partnership agreements to deliver the best outcomes for the business.
- Strong analytical and problem-solving skills, with the ability to translate data and insights into strategy, action and measurable business impact.
- Experience designing and managing incrementality studies, and using measurement insights to inform channel strategy and investment decisions.
- Strong understanding of web and app tracking, attribution and measurement, with hands-on experience with tools such as Adjust, AppsFlyer or Branch.
- Strong stakeholder management and relationship-building skills, with the ability to influence across global, regional and local teams as well as external partners.
- Experience working in international, matrixed organisations, balancing global consistency with local market requirements.
- A flexible, proactive and collaborative approach, with the ability to navigate ambiguity and drive progress in a fast-paced environment.
- Strong coaching and mentoring skills, with a passion for developing junior talent and building Affiliate Marketing expertise across the team.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
Head of Compliance
- Dienstverband
- Fulltime
- Werklocatie
- Kantoor
- Opleiding
- HBO
- Ervaring
- Leidinggevend
- Functiegroep
- Juridisch & Wetgeving
- Branche
- ICT & IT-diensten
Over de vacature
Ready for a challenge?
Then Just Eat might be the place for you.
We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
This role strengthens JET's control environment by converting competition and regulatory requirements into repeatable compliance practices. It reduces avoidable regulatory exposure, improves readiness for scrutiny and helps business teams operate within defined legal guardrails.
Location: This role can be based in Amsterdam or London. Reporting to: Director of Legal
These are some of the key components to the position:
- Lead JET's ethics and compliance programme, owning its design and delivery across anti-bribery and corruption, sanctions, conflicts of interest, gifts and hospitality, code of conduct and whistleblowing.
- Act as a hands-on business partner, building practical compliance programmes that are integrated into the day-to-day running of the business rather than sitting alongside it.
- Lead and develop a small compliance team, setting priorities, allocating work and maintaining delivery quality.
- Own third-party risk management and due diligence, including risk-based and sanctions screening, periodic re-screening and escalation of high-risk relationships.
- Run monitoring, testing, issue triage, remediation tracking and compliance reporting, giving leadership clear visibility of compliance risk and programme health.
- Deliver compliance training and awareness that lands with the business, and advise Partnerships, Commercial, Operations, Finance and market stakeholders on practical implementation.
- Support investigations, audit preparation, regulator-facing materials and external counsel input where specialist support is needed.
What will you bring to the team?
- Strong operational compliance background, with hands-on experience building and running compliance programmes that integrate into day-to-day business processes, is required.
- Proven business-partnering skills, able to make compliance practical and commercially workable rather than purely policy-driven, are required.
- Experience across the core compliance areas - anti-bribery and corruption, sanctions, conflicts of interest, gifts and hospitality, code of conduct, third-party due diligence and whistleblowing is required.
- Experience leading or developing a small team is required.
- Sound judgement on monitoring, investigations, remediation and escalation of material or sensitive compliance risks is required.
- Working knowledge of payments and financial-crime compliance, ideally with fintech experience, is preferred.
- Experience in a consumer, marketplace, platform or regulated business is preferred.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
Return to selected search result UNIQLO Management Candidate Graduate Programme - Netherlands 2027
- Dienstverband
- Fulltime
- Werklocatie
- Kantoor
- Opleiding
- WO
- Ervaring
- Geen ervaring
- Functiegroep
- Directie & Algemeen Management
- Branche
- Handel & Groothandel
Over de vacature
UNIQLO is a brand of the Fast Retailing Group which is the world's third-largest manufacturer and retailer of private-label apparel.
UNIQLO offers high-quality, reasonably-priced clothing by managing everything from procurement, design, and production to retail sales. Europe boasts the highest growth rate in the entire Fast Retailing Group and has ambitious plans to expand further. UNQLO stores offer LifeWear to customers and strives to become the best-loved, most-trusted brand among European customers.
UNIQLO Management Candidate (UMC) Graduate Programme
Lead the Future of Retail
At UNIQLO, we believe clothing should be simple, high-quality, functional, and built to last, in order to make everyone's life better. That's the heart of LifeWear.
The UMC Graduate Programme is a 12-month accelerated leadership journey designed for ambitious graduates ready to shape the future of one of the world's most dynamic global retailers. Expect a fast pace, a steep learning curve, and the chance to make a real impact in a business landscape that is always evolving, and where your contributions and ideas truly matter.
Throughout the year, you'll be supported by team members, managers and senior leaders who've been where you are and are determined to fast-track your career.
- Mentoring and direct communications with your COO
- Training in store operations, finance, people management and more
- Participation to the UNIQLO Europe Leadership Convention in London
- A network of diverse and supportive colleagues united by a shared purpose
Programme Structure
Months 1–4 | Discover the Business & Master the Foundations:
You'll begin by immersing yourself in the engine of UNIQLO: our stores. Your learning will happen directly on the shop floor rather than in an office setting. This is where you'll build a deep understanding of our customers, our products, and what makes our operations world-class.
You'll learn and master:
- Customer service
- Product deliveries & replenishment
- Omni-channel & checkout operations
- Onboarding and training new starters
- Product category management
Months 5-6 | Step into Leadership
As a supervisor, you'll begin leading teams on the shop floor, influencing performance, and owning your first commercial responsibilities. This stage develops your leadership stance, building trust, driving results, and bringing out the best in the people around you.
You'll take on:
- Team coordination & daily planning
- Developing the performance of your colleagues
- Operational excellence and customer satisfaction
- Ownership of a key subdivision, ensuring day to day performance
Months 7–12 | Drive the Business
In your final rotation, on top of maintaining a strong presence on the shop floor as an assistant manager, you'll work alongside the Store Manager to influence commercial decisions and operational strategy.
You'll be responsible for:
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Sales analytics & KPI performance
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Inventory & commercial planning
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Layout optimisation & store standards
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Workforce planning aligned with sales forecasts
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Team development & succession planning
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Bachelor's or master's degree with permanent work authorization in the Netherlands (student/graduate visas not accepted)
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Ready to start full-time in March or September 2027
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Minimum B2 level English and Dutch (interviews will be in local language)
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Flexible with weekends and varied shifts
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Open to relocation within the Benelux region
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Competitive salary, guaranteed bonus & group profit sharing
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Full-time contract
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30% staff discount across all Fast-Retailing brands
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Two paid volunteer days per year
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Opportunities for fast career progression at the end of the programme (eligibility for promotion every 6 months)
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Locations**: Amsterdam, Amstelveen, Rotterdam, The Hague (Den Haag) and Utrecht**
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