Product support specialist Vacatures

Over de vacature

Als Product Support Specialist ben je de inhoudelijke senior van ons serviceteam. Je kent onze zonnepanelen, thuisbatterijen en laadpalen tot in detail. Die kennis zet je op drie manieren in: je lost de meest complexe klantcases zelf op, je maakt je collega's technisch sterker en je zorgt dat problemen die steeds terugkomen structureel verdwijnen.

Een thuisbatterij die niet laadt op de goedkope uren, een omvormer die offline blijft, een laadpaal die na een update niet meer reageert: als het team vastloopt, neem jij het over. Je spreekt de klant, zoekt uit wat er speelt en blijft eigenaar tot het is opgelost. We groeien hard en onze service staat onder druk. Dat merk je: er lopen meerdere cases tegelijk, collega's hebben vragen en een leverancier belt terug. Wij zoeken iemand die dat niet afschrikt, maar juist de rust en structuur brengt om het team vooruit te helpen. Daarnaast ben je het aanspreekpunt voor Product en Development als het gaat om wat klanten technisch tegenkomen. Je werkt vanuit ons kantoor in Zwolle in een team waar je dagelijks het verschil maakt, voor klanten en voor collega's. Zo help je mee aan plan Zero: schone energie die gewoon werkt.

Jouw impact bij Zonneplan

• Jij lost de complexe klantcases op. Cases waar het team niet uitkomt, neem je over en los je van begin tot eind op. Je belt de klant, analyseert data op afstand en houdt de klant op de hoogte tot het is opgelost. Ook als een gesprek gevoelig ligt, bijvoorbeeld bij een klant die al vaker contact heeft gehad, weet jij het rustig en professioneel af te ronden.
• Jij bent eigenaar van een technisch domein. Je wordt hét aanspreekpunt voor een productgroep, zoals thuisbatterijen of laadpalen. Dat gaat verder dan de hardware: je begrijpt hoe apparaten gekoppeld zijn aan energiecontracten, hoe sturing op dynamische tarieven werkt en wat P1-data betekent voor de klant. Je volgt nieuwe releases en updates, weet als eerste wat er verandert en zorgt dat het team en Kiki klaar zijn voordat de eerste klant belt.
• Jij zorgt voor structurele verbetering. Je analyseert waarom klanten contact opnemen en waar het misgaat. Een terugkerend probleem onderbouw je met data en leg je neer bij Product, Development of de leverancier. Je stuurt aan op een oplossing en volgt op tot het resultaat zichtbaar is in minder contact en tevredener klanten. Daarnaast bewaak je de kwaliteit van technische artikelen in de kennisbank en zorg je dat Kiki technische vragen steeds beter beantwoordt.
• Jij maakt het team technisch sterker. Collega's komen bij jou met hun vragen en jij helpt ze zo dat ze het de volgende keer zelf kunnen. Je geeft kennissessies, schrijft heldere werkinstructies, helpt nieuwe collega's inwerken en luistert gesprekken terug om gericht feedback te geven.

Dit krijg je van ons

• Een salaris tussen €3.650 en €4.200 bruto per maand, afhankelijk van je ervaring.
• 25 vakantiedagen (met de mogelijkheid om er meer bij te kopen) en reiskostenvergoeding.
• Een persoonlijk keuzebudget voor sport, boodschappen of iets anders dat bij je past.
• Vanaf dag één investeren we in jouw groei met de Zonneplan Academie, goede tools en ruimte om te blijven leren. Je ontwikkelt je verder via technische producttrainingen en op termijn kun je doorgroeien naar een rol in product, kwaliteit of teamleiding.
• Wij geloven in de kracht van persoonlijk contact. Door samen op kantoor te werken, houden we de lijnen kort en helpen we elkaar direct verder. Denk aan een gezamenlijke lunch, een borrel na het behalen van jullie doelen of het oplossen van een ingewikkelde storing waar het hele team trots op is.

Dit neem jij mee

• Je hebt minimaal drie jaar ervaring in technische klantenservice of technische support en hebt daarin aantoonbaar complexe cases zelfstandig opgelost.
• Je hebt technische kennis van zonnepanelen, omvormers, thuisbatterijen of laadpalen en je snapt hoe connectiviteit werkt, waaronder wifi, netwerken en de P1-poort.
• Je werkt analytisch en durft conclusies te trekken. Je haalt patronen uit tickets en data en maakt van een probleem een concreet voorstel.
• Je legt techniek zo uit dat een klant het begrijpt en kunt net zo goed schakelen met een developer of leverancier. Je hebt ervaring met het overdragen van kennis, bijvoorbeeld als buddy, trainer of vast aanspreekpunt.
• Je houdt overzicht in een omgeving waar het tempo hoog ligt en meerdere zaken tegelijk om aandacht vragen, en je stelt de juiste prioriteiten.

Zo ziet het proces eruit

• 1. Solliciteer op deze vacature.
• 2. Telefonisch kennismakingsgesprek met Samer (recruiter).
• 3. Eerste gesprek met Saphira (direct leidinggevende van de functie) en iemand van het team.
• 4. Persoonlijkheids- en capaciteitentest, gevolgd door een casus met iemand van het team waarin je laat zien hoe je een complexe technische klantcase aanpakt.
• 5. Is er een match? Dan doen we je snel een aanbod.

Klaar om jouw technische expertise in te zetten voor plan Zero?

Bij Zonneplan werken we aan één duidelijk doel: een Nederland zonder fossiele energie. Wij noemen dat plan Zero. Geen uitstoot, geen verspilling, geen afhankelijkheid. Dat klinkt groot, en dat is het ook. Maar tegelijk is het heel dichtbij. Elke dag zorgen wij dat klanten kunnen vertrouwen op hun zonnepanelen, thuisbatterij en laadpaal. Jouw werk als Product Support Specialist maakt dat verschil concreet: elke case die je oplost en elk probleem dat je structureel wegneemt, zorgt ervoor dat duurzame energie gewoon werkt. Samen zetten we stappen naar een toekomst waar iedereen trots op kan zijn.

Heb je vragen? Bel of mail met Samer: 088 020 3012,

Please note: Proficiency in the Dutch language is required

Direct solliciteren

solliciteer op website van werkgever

Advertentie Cv voorbeelden voor Klantenservice, Callcenter & Receptie: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

The Opportunity:

We are “Avantor”, a Fortune 500 company, leading global provider of mission-critical products and services to customers in the BioPharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve.

We are currently looking for an External Product Specialist for our Life Science Product Portfolio to join our business on a full time basis. Your role territory will cover the North region of the Netherlands.

In your role, you will support our Account Managers by providing specialist product support for our Life Science portfolio of products at our BioPharma customers.

What you'll do on a typical day

Promote and sell our Life Science portfolio of products both directly to our customers and through our Account Managers.

Provide technical and product support to account managers.

Organise and attend regular visits with customers, fulfilling sales and margin targets.

Provide weekly reports to your Sales Manager and maintain customer data, showing visits attended, prospects, and other tasks.

Establish positive relationships with suppliers to ensure support for business growth via joint marketing activity and price support.

What you'll need to be successful at Avantor

Knowledge of Life Science Products is essential

Extensive sales experience or relevant occupational experience to ensure maximisation of sales opportunities and growth. Any major or key account management experience is desirable.

Excellent Dutch and English (verbal and written) communication skills as you will be communicating with various stakeholders both internally and externally

Strong IT skills, including proficiency with the Microsoft Office package and good report writing ability

What you'll do

• Develop and grow a portfolio of Life Sciences customers across the South Netherlands territory, with responsibility for both existing business and new customer acquisition.
• Identify, qualify and develop new commercial opportunities through active prospecting, customer visits, networking, scientific events and other relevant channels.
• Understand customers' scientific applications, workflows and challenges and recommend appropriate technical solutions from our Life Sciences portfolio.
• Promote our products and solutions through technical presentations, demonstrations, seminars, workshops and customer events.
• Build strong relationships with researchers, laboratory managers, procurement teams and other relevant customer stakeholders.
• Manage opportunities throughout the sales cycle, from initial qualification through quotation, negotiation and closing.
• Prepare commercial proposals, negotiate pricing and commercial conditions, and follow up on customer projects.
• Work closely with Account Managers to develop strategic customers and identify cross-selling and growth opportunities.
• Collaborate with our technical support, marketing, customer service and other internal teams to provide a strong customer experience.

What you'll need to be successful

• Education: A Master's degree or equivalent higher education in Life Sciences, such as Biology, Biotechnology, Biochemistry, Molecular Biology or a related scientific discipline. A combined scientific and commercial background would also be relevant. A PhD in a Life Sciences discipline is considered an advantage.
• Experience: Previous experience in B2B sales of scientific products, solutions or services is expected. Experience working with research laboratories or Life Sciences customers would be a strong advantage.
• Scientific knowledge: Good understanding of Life Sciences research environments, ideally including cell biology, molecular biology and/or protein analysis.
• Commercial mindset: Strong customer orientation with the ability to identify needs, develop opportunities and translate scientific challenges into relevant solutions.
• Communication: Strong communication, presentation and negotiation skills, with the ability to engage both scientific and commercial stakeholders.
• Languages: Excellent Dutch and English, both written and spoken, as the role requires regular communication with customers as well as an international internal and supplier network.
• Organisation: Ability to work independently, organise your own territory and priorities, and maintain a strong level of field activity.
• Digital skills: Comfortable working with CRM systems and standard Microsoft Office applications.
• Mobility: Willingness and flexibility to travel regularly throughout the territory.

What we offer

This opportunity offers the chance to work within a dynamic environment with the possibility to develop your personal and professional skills.

We are offering a competitive salary, 7 month contract that will be extended after a successful performance review, company car, car allowance, along with a bonus scheme and other benefits.

We are currently looking for an External Product Specialist - Life Sciences to join our VWR Life Sciences team on a full-time basis, covering the South region of the Netherlands.

Are you passionate about Life Sciences, customer engagement and business development? In this field-based role, you will be responsible for developing and growing a portfolio of Life Sciences customers across your territory.

You will work with customers active in academic research, healthcare, biotechnology, biopharma and industrial Life Sciences, supporting their needs across areas such as cell biology, molecular biology and protein analysis.

Working closely with our Account Managers, suppliers, technical specialists, marketing and internal commercial teams, you will identify customer needs and translate them into relevant technical and commercial solutions from Avantor's broad Life Sciences portfolio.

What we offer

This role offers the opportunity to work in a broad and dynamic Life Sciences environment, combining scientific expertise, customer interaction and commercial responsibility.

You will have access to a wide portfolio of Life Sciences technologies and suppliers and will work within an international team, with opportunities to further develop both your scientific and commercial skills.

A competitive compensation package, company car, bonus scheme and additional benefits are provided in line with Avantor's local employment conditions.

Ready to take the next step in your career? We'd love to hear from you!

Direct solliciteren

solliciteer op website van werkgever

Advertentie Cv voorbeelden voor Commercieel & Verkoop: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Heb jij een passie voor techniek en innovatie en werk je graag in een internationale omgeving? Dan maken we graag kennis met je.

Over het bedrijf

Onze opdrachtgever is een Japans technologiebedrijf dat printers en snijsystemen ontwikkelt voor professionele toepassingen. Het bedrijf staat vooral bekend om zijn grootformaatprinters en oplossingen voor digitaal printen in sectoren zoals reclame, textiel, industrie en product personalisatie.

Over de functie

Als Technical Support Specialist ben je het technische aanspreekpunt voor dealers en distributeurs in de EMEA-regio. Je helpt bij het oplossen van complexe technische vraagstukken en werkt nauw samen met collega's van verschillende afdelingen en onze ontwikkelteams.

After Sales Support

• Verlenen van technische ondersteuning via e-mail, telefoon en ons CRM-systeem;
• Analyseren en oplossen van technische storingen en klantvragen;
• Onderzoeken van complexe cases en adviseren van dealers en distributeurs;
• Uitvoeren van on site support bij klanten indien nodig;
• Controleren en verbeteren van product documentatie;
• Samenwerken met ontwikkelteams om structurele oplossingen te realiseren;
• Bewaken van de voortgang en kwaliteit van supportcases tot volledige klanttevredenheid.

Beurzen

• Installeren, bedienen en demonteren van machines tijdens beurzen en evenementen;
• Adviseren van bezoekers over toepassingen en producten;
• Ondersteunen van het salesteam en bijdragen aan het genereren van leads.

Training en kennisdeling

• Organiseren en verzorgen van technische trainingen voor dealers en distributeurs;
• Monitoren van technische kennis en signaleren van verbeterpunten;
• Uitbreiden en onderhouden van de interne en externe kennisbank.

Refurbishment & onderhoud

• Inspecteren, repareren en reviseren van gebruikte of beschadigde machines;
• Onderhouden van showroommachines;
• Uitvoeren van technische controles en kwaliteitsinspecties.

Warranty Support

• Beoordelen en goedkeuren van garantieclaims;
• Adviseren over garantievoorwaarden en correcte afhandeling.

Sales & Customer Service Support

• Adviseren van collega's over product specificaties, toepassingen en machinefunctionaliteiten;
• Ondersteunen van Customer Service bij vragen over onderdelen, leveringen en beschikbaarheid.

Wat bieden wij jou

• Een uitdagende internationale functie binnen een innovatieve en groeiende organisatie;
• Salaris tussen € 3.000 en € 3.200 bruto per maand o.b.v. een fulltime werkweek;
• De mogelijkheid om jezelf te ontwikkelen tot technisch specialist en trainer;
• Veel afwisseling tussen support, trainingen, beurzen en praktijkwerkzaamheden;
• Samenwerking met collega's en partners uit de hele EMEA-regio;
• Ruimte voor persoonlijke groei, ontwikkeling en het opbouwen van een succesvolle technische carrière.

Wat vragen wij van jou

• Je hebt een mbo-opleiding in elektronica, mechatronica of werktuigbouwkunde, of een hbo-werk- en denkniveau opgedaan door ervaring;
• Je beheerst de Engelse taal uitstekend, zowel mondeling als schriftelijk;
• Je beschikt over goede IT-vaardigheden;
• Je bent leergierig en hebt affiniteit met innovatieve technologie;
• Je bent klantgericht, oplossingsgericht en communicatief sterk;
• Je werkt graag samen in een team, maar kunt ook zelfstandig verantwoordelijkheid nemen;
• Je bent georganiseerd, flexibel en bereid om regelmatig binnen de EMEA-regio te reizen;
• Motivatie, analytisch denkvermogen en een passie voor techniek zijn voor ons minstens zo belangrijk als ervaring.

Meer informatie

Jullietta Calmero 085-2735839

Direct solliciteren

solliciteer op website van werkgever

Advertentie Cv voorbeelden voor Techniek & Engineering: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Als Technisch Support Specialist ben je de inhoudelijke senior van ons serviceteam. Je kent onze zonnepanelen, thuisbatterijen en laadpalen tot in detail. Die kennis zet je op drie manieren in: je lost de meest complexe klantcases zelf op, je maakt je collega's technisch sterker en je zorgt dat problemen die steeds terugkomen structureel verdwijnen.

Een thuisbatterij die niet laadt op de goedkope uren, een omvormer die offline blijft, een laadpaal die na een update niet meer reageert: als het team vastloopt, neem jij het over. Je spreekt de klant, zoekt uit wat er speelt en blijft eigenaar tot het is opgelost. We groeien hard en onze service staat onder druk. Dat merk je: er lopen meerdere cases tegelijk, collega's hebben vragen en een leverancier belt terug. Wij zoeken iemand die dat niet afschrikt, maar juist de rust en structuur brengt om het team vooruit te helpen. Daarnaast ben je het aanspreekpunt voor Product en Development als het gaat om wat klanten technisch tegenkomen. Je werkt vanuit ons kantoor in Zwolle in een team waar je dagelijks het verschil maakt, voor klanten en voor collega's. Zo help je mee aan plan Zero: schone energie die gewoon werkt.

Jouw impact bij Zonneplan

• Jij zorgt voor structurele verbetering. Je analyseert waarom klanten contact opnemen en waar het misgaat. Een terugkerend probleem onderbouw je met data en leg je neer bij Product, Development of de leverancier. Je stuurt aan op een oplossing en volgt op tot het resultaat zichtbaar is in minder contact en tevredener klanten. Daarnaast bewaak je de kwaliteit van technische artikelen in de kennisbank en zorg je dat Kiki, onze AI-chatbot, technische vragen steeds beter beantwoordt.
• Jij lost de complexe klantcases op. Cases waar het team niet uitkomt, neem je over en los je van begin tot eind op. Je belt de klant, analyseert data op afstand en houdt de klant op de hoogte tot het is opgelost. Ook als een gesprek gevoelig ligt, bijvoorbeeld bij een klant die al vaker contact heeft gehad, weet jij het rustig en professioneel af te ronden.
• Jij bent eigenaar van een technisch domein. Je wordt hét aanspreekpunt voor een productgroep, zoals thuisbatterijen of laadpalen. Dat gaat verder dan de hardware: je begrijpt hoe apparaten gekoppeld zijn aan energiecontracten, hoe sturing op dynamische tarieven werkt en wat P1-data betekent voor de klant. Daar zit de echte complexiteit. Je volgt nieuwe releases en updates, weet als eerste wat er verandert en zorgt dat het team en Kiki klaar zijn voordat de eerste klant belt.
• Jij maakt het team technisch sterker. Collega's komen bij jou met hun vragen en jij helpt ze zo dat ze het de volgende keer zelf kunnen. Je geeft kennissessies, schrijft heldere werkinstructies, helpt nieuwe collega's inwerken en luistert gesprekken terug om gericht feedback te geven.

Dit krijg je van ons

• Een salaris tussen €3.650 en €4.200 bruto per maand, afhankelijk van je ervaring.
• 25 vakantiedagen (met de mogelijkheid om er meer bij te kopen) en reiskostenvergoeding.
• Een persoonlijk keuzebudget voor sport, boodschappen of iets anders dat bij je past.
• Vanaf dag één investeren we in jouw groei met de Zonneplan Academie, goede tools en ruimte om te blijven leren. Je ontwikkelt je verder via technische producttrainingen en op termijn kun je doorgroeien naar een rol in product, kwaliteit of teamleiding.
• Wij geloven in de kracht van persoonlijk contact. Door samen op kantoor te werken, houden we de lijnen kort en helpen we elkaar direct verder. Denk aan een gezamenlijke lunch, een borrel na het behalen van jullie doelen of het oplossen van een ingewikkelde storing waar het hele team trots op is.

Dit neem jij mee

• Je hebt minimaal drie jaar ervaring in technische klantenservice of technische support en hebt daarin aantoonbaar complexe cases zelfstandig opgelost.
• Je hebt technische kennis van zonnepanelen, omvormers, thuisbatterijen of laadpalen en je snapt hoe connectiviteit werkt, waaronder wifi, netwerken en de P1-poort.
• Je werkt analytisch en durft conclusies te trekken. Je haalt patronen uit tickets en data en maakt van een probleem een concreet voorstel.
• Je legt techniek zo uit dat een klant het begrijpt en kunt net zo goed schakelen met een developer of leverancier. Je hebt ervaring met het overdragen van kennis, bijvoorbeeld als buddy, trainer of vast aanspreekpunt.
• Je gaat lekker in een omgeving waar het tempo hoog ligt en meerdere zaken tegelijk om aandacht vragen. Je houdt overzicht, stelt prioriteiten en beheerst de Nederlandse taal op professioneel niveau.

Zo ziet het proces eruit

• 1. Solliciteer op deze vacature.
• 2. Telefonisch kennismakingsgesprek met Samer (recruiter).
• 3. Eerste gesprek met Saphira (direct leidinggevende van de functie) en Samer (recruiter).
• 4. Persoonlijkheids- en capaciteitentest, gevolgd door een casus met iemand van het team waarin je laat zien hoe je een complexe technische klantcase aanpakt.
• 5. Is er een match? Dan doen we je snel een aanbod.

Klaar om jouw technische expertise in te zetten voor plan Zero?

Bij Zonneplan werken we aan één duidelijk doel: een Nederland zonder fossiele energie. Wij noemen dat plan Zero. Geen uitstoot, geen verspilling, geen afhankelijkheid. Dat klinkt groot, en dat is het ook. Maar tegelijk is het heel dichtbij. Elke dag zorgen wij dat klanten kunnen vertrouwen op hun zonnepanelen, thuisbatterij en laadpaal. Jouw werk als Technisch Support Specialist maakt dat verschil concreet: elke case die je oplost en elk probleem dat je structureel wegneemt, zorgt ervoor dat duurzame energie gewoon werkt. Samen zetten we stappen naar een toekomst waar iedereen trots op kan zijn.

Heb je vragen? Bel of mail met Samer: 088 020 3012,

Please note: Proficiency in the Dutch language is required

Direct solliciteren

solliciteer op website van werkgever

Advertentie Cv voorbeelden voor ICT & Automatisering: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

• Graag een motivatie mbt de eisen toevoegen

We zoeken een hands-on Sitecore & Partner Marketing Specialist ter ondersteuning van onze partnerstrategie in Nederland en de digitale marketingexecutie. In deze rol combineer je CMS-beheer met de operationele coördinatie van ons partnerprogramma en vertaal je partnerplannen naar concrete digitale acties.

Belangrijkste verantwoordelijkheden:

• Shopify Partnerpagina & Programma Management: Ondersteunen bij de bouw en continue doorontwikkeling van de partnerpagina op Shopify; je stuurt hierbij de samenwerking aan met het externe bureau Mreaction en bewaakt de voortgang van het programma.
• Sitecore Contentbeheer & Product Support: Zelfstandig beheren, publiceren en updaten van content binnen Sitecore, en het bieden van gerichte CMS-ondersteuning aan het Product-team.
• Executie Partner Marketing & Enablement: Uitvoeren van partner marketingactiviteiten, waaronder het schrijven van heldere guides en het ontwikkelen van een effectief partner playbook.
• Vertaling van Partnerplannen & Sales Alignment: Nauw samenwerken met het salesteam om partnerstrategieën praktisch te vertalen naar effectieve digitale campagnes en commerciële ondersteuning.

Ideaal profiel:

• Hands-on digital- en partner marketeer met aantoonbare, diepgaande CMS-ervaring (Sitecore is hierbij een absolute must-have).
• Ervaring met Shopify en B2B partner- of channel marketing is zeer gewenst.
• Ervaren in bureaumanagement (zoals het aansturen van een digital agency als Mreaction) en projectmatig werken.
• Sterke schrijf- en communicatievaardigheden voor het creëren van partner-content (guides, playbooks) en het afstemmen met interne stakeholders zoals Sales en Product.

Direct solliciteren

solliciteer op website van werkgever

Advertentie Cv voorbeelden voor Marketing, PR & Communicatie: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Do you have extensive experience in complex assembly and system integration? Are you passionate about solving technical challenges and driving continuous improvement? In Eindhoven, we are looking for a Senior Cabinets Assembler (Senior Technical Assembly Specialist) to take full ownership of our highly complex products and machines.

In this crucial role, you will act as a key technical expert on the shop floor. You will not only assemble advanced systems but also troubleshoot, optimize processes, and support the introduction of new products in a dynamic, high-tech manufacturing environment.

What we offer

We believe in rewarding your expertise and dedication. Next to a young, entrepreneurial culture where your initiative is highly encouraged, you can expect:

• Salary & Rewards: A competitive monthly salary between €3,790 and €4,190 (including shift allowance), coupled with performance-based salary growth that directly rewards your results.
• Time off & Balance: An incredible 33 vacation days PLUS 13 ADV days per year (that is 46 days off in total!), along with time-for-time compensation when working extra hours.
• Food & Health: Completely free daily lunch, dinner, and healthy snacks available on-site, plus free access to our company gym to keep you fit and energized.
• Career & Development: A strong focus on your personal development, supported by a tailored learning plan and extensive career opportunities across a wide range of functions and projects.

What you will do

As a senior specialist, you are the go-to person for technical challenges. In a nutshell, you will:

• Assemble and integrate highly complex products, subsystems, and machines from start to finish.
• Perform advanced testing, validation, and inspection activities to guarantee top-tier quality.
• Diagnose, troubleshoot, and resolve complex technical issues, including conducting deep root-cause analyses.
• Support new product introductions (NPI) and smoothly guide engineering changes into the manufacturing process.
• Drive continuous improvement initiatives focused on quality, productivity, 5S, and ESD standards.
• Act as a technical mentor, guiding and sharing your valuable knowledge with your colleagues on the floor.

Who you are

We are looking for an independent technical problem-solver who takes true ownership of their work. Furthermore, you bring:

• An MBO Level 3 or 4 technical education, or at least 2 years of relevant practical experience in a complex manufacturing environment.
• A strong, proven background in system integration, machine building, or advanced assembly.
• Excellent troubleshooting, root-cause analysis, and technical problem-solving skills.
• Experience with quality standards and process improvement methodologies.
• The willingness to work in a weekly 2-shift schedule (Morning shift: 06:00 - 14:15 / Afternoon shift: 14:15 - 23:00, with an early weekend start on Fridays at 20:30).
• Good communication skills in English to collaborate effectively in our international team.

Ready to take the lead in high-tech assembly?
Do you want to apply your expertise to complex machines while enjoying outstanding benefits like free meals and 46 days off? Apply directly via the application button and let's shape the future of technology together!

Direct solliciteren

solliciteer op website van werkgever

Advertentie Cv voorbeelden voor Techniek & Engineering: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Do you have extensive experience in complex assembly and system integration? Are you passionate about solving technical challenges and driving continuous improvement? In Eindhoven, we are looking for a Senior Cabinets Assembler (Senior Technical Assembly Specialist) to take full ownership of our highly complex products and machines.

In this crucial role, you will act as a key technical expert on the shop floor. You will not only assemble advanced systems but also troubleshoot, optimize processes, and support the introduction of new products in a dynamic, high-tech manufacturing environment.

What we offer

We believe in rewarding your expertise and dedication. Next to a young, entrepreneurial culture where your initiative is highly encouraged, you can expect:

• Salary & Rewards: A competitive monthly salary between €3,790 and €4,190 (including shift allowance), coupled with performance-based salary growth that directly rewards your results.
• Time off & Balance: An incredible 33 vacation days PLUS 13 ADV days per year (that is 46 days off in total!), along with time-for-time compensation when working extra hours.
• Food & Health: Completely free daily lunch, dinner, and healthy snacks available on-site, plus free access to our company gym to keep you fit and energized.
• Career & Development: A strong focus on your personal development, supported by a tailored learning plan and extensive career opportunities across a wide range of functions and projects.

What you will do

As a senior specialist, you are the go-to person for technical challenges. In a nutshell, you will:

• Assemble and integrate highly complex products, subsystems, and machines from start to finish.
• Perform advanced testing, validation, and inspection activities to guarantee top-tier quality.
• Diagnose, troubleshoot, and resolve complex technical issues, including conducting deep root-cause analyses.
• Support new product introductions (NPI) and smoothly guide engineering changes into the manufacturing process.
• Drive continuous improvement initiatives focused on quality, productivity, 5S, and ESD standards.
• Act as a technical mentor, guiding and sharing your valuable knowledge with your colleagues on the floor.

Who you are

We are looking for an independent technical problem-solver who takes true ownership of their work. Furthermore, you bring:

• An MBO Level 3 or 4 technical education, or at least 2 years of relevant practical experience in a complex manufacturing environment.
• A strong, proven background in system integration, machine building, or advanced assembly.
• Excellent troubleshooting, root-cause analysis, and technical problem-solving skills.
• Experience with quality standards and process improvement methodologies.
• The willingness to work in a weekly 2-shift schedule (Morning shift: 06:00 - 14:15 / Afternoon shift: 14:15 - 23:00, with an early weekend start on Fridays at 20:30).
• Good communication skills in English to collaborate effectively in our international team.

Ready to take the lead in high-tech assembly?
Do you want to apply your expertise to complex machines while enjoying outstanding benefits like free meals and 46 days off? Apply directly via the application button and let's shape the future of technology together!

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Advertentie Cv voorbeelden voor Techniek & Engineering: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Do you have extensive experience in complex assembly and system integration? Are you passionate about solving technical challenges and driving continuous improvement? In Eindhoven, we are looking for a Senior Cabinets Assembler (Senior Technical Assembly Specialist) to take full ownership of our highly complex products and machines.

In this crucial role, you will act as a key technical expert on the shop floor. You will not only assemble advanced systems but also troubleshoot, optimize processes, and support the introduction of new products in a dynamic, high-tech manufacturing environment.

What we offer

We believe in rewarding your expertise and dedication. Next to a young, entrepreneurial culture where your initiative is highly encouraged, you can expect:

• Salary & Rewards: A competitive monthly salary between €3,790 and €4,190 (including shift allowance), coupled with performance-based salary growth that directly rewards your results.
• Time off & Balance: An incredible 33 vacation days PLUS 13 ADV days per year (that is 46 days off in total!), along with time-for-time compensation when working extra hours.
• Food & Health: Completely free daily lunch, dinner, and healthy snacks available on-site, plus free access to our company gym to keep you fit and energized.
• Career & Development: A strong focus on your personal development, supported by a tailored learning plan and extensive career opportunities across a wide range of functions and projects.

What you will do

As a senior specialist, you are the go-to person for technical challenges. In a nutshell, you will:

• Assemble and integrate highly complex products, subsystems, and machines from start to finish.
• Perform advanced testing, validation, and inspection activities to guarantee top-tier quality.
• Diagnose, troubleshoot, and resolve complex technical issues, including conducting deep root-cause analyses.
• Support new product introductions (NPI) and smoothly guide engineering changes into the manufacturing process.
• Drive continuous improvement initiatives focused on quality, productivity, 5S, and ESD standards.
• Act as a technical mentor, guiding and sharing your valuable knowledge with your colleagues on the floor.

Who you are

We are looking for an independent technical problem-solver who takes true ownership of their work. Furthermore, you bring:

• An MBO Level 3 or 4 technical education, or at least 2 years of relevant practical experience in a complex manufacturing environment.
• A strong, proven background in system integration, machine building, or advanced assembly.
• Excellent troubleshooting, root-cause analysis, and technical problem-solving skills.
• Experience with quality standards and process improvement methodologies.
• The willingness to work in a weekly 2-shift schedule (Morning shift: 06:00 - 14:15 / Afternoon shift: 14:15 - 23:00, with an early weekend start on Fridays at 20:30).
• Good communication skills in English to collaborate effectively in our international team.

Ready to take the lead in high-tech assembly?
Do you want to apply your expertise to complex machines while enjoying outstanding benefits like free meals and 46 days off? Apply directly via the application button and let's shape the future of technology together!

Direct solliciteren

solliciteer op website van werkgever

Advertentie Cv voorbeelden voor Techniek & Engineering: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Do you have extensive experience in complex assembly and system integration? Are you passionate about solving technical challenges and driving continuous improvement? In Eindhoven, we are looking for a Senior Cabinets Assembler (Senior Technical Assembly Specialist) to take full ownership of our highly complex products and machines.

In this crucial role, you will act as a key technical expert on the shop floor. You will not only assemble advanced systems but also troubleshoot, optimize processes, and support the introduction of new products in a dynamic, high-tech manufacturing environment.

What we offer

We believe in rewarding your expertise and dedication. Next to a young, entrepreneurial culture where your initiative is highly encouraged, you can expect:

• Salary & Rewards: A competitive monthly salary between €3,790 and €4,190 (including shift allowance), coupled with performance-based salary growth that directly rewards your results.
• Time off & Balance: An incredible 33 vacation days PLUS 13 ADV days per year (that is 46 days off in total!), along with time-for-time compensation when working extra hours.
• Food & Health: Completely free daily lunch, dinner, and healthy snacks available on-site, plus free access to our company gym to keep you fit and energized.
• Career & Development: A strong focus on your personal development, supported by a tailored learning plan and extensive career opportunities across a wide range of functions and projects.

What you will do

As a senior specialist, you are the go-to person for technical challenges. In a nutshell, you will:

• Assemble and integrate highly complex products, subsystems, and machines from start to finish.
• Perform advanced testing, validation, and inspection activities to guarantee top-tier quality.
• Diagnose, troubleshoot, and resolve complex technical issues, including conducting deep root-cause analyses.
• Support new product introductions (NPI) and smoothly guide engineering changes into the manufacturing process.
• Drive continuous improvement initiatives focused on quality, productivity, 5S, and ESD standards.
• Act as a technical mentor, guiding and sharing your valuable knowledge with your colleagues on the floor.

Who you are

We are looking for an independent technical problem-solver who takes true ownership of their work. Furthermore, you bring:

• An MBO Level 3 or 4 technical education, or at least 2 years of relevant practical experience in a complex manufacturing environment.
• A strong, proven background in system integration, machine building, or advanced assembly.
• Excellent troubleshooting, root-cause analysis, and technical problem-solving skills.
• Experience with quality standards and process improvement methodologies.
• The willingness to work in a weekly 2-shift schedule (Morning shift: 06:00 - 14:15 / Afternoon shift: 14:15 - 23:00, with an early weekend start on Fridays at 20:30).
• Good communication skills in English to collaborate effectively in our international team.

Ready to take the lead in high-tech assembly?
Do you want to apply your expertise to complex machines while enjoying outstanding benefits like free meals and 46 days off? Apply directly via the application button and let's shape the future of technology together!

Direct solliciteren

solliciteer op website van werkgever

Advertentie Cv voorbeelden voor Techniek & Engineering: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Here, YOU LEAD the business – YOU IMPACT lives – YOU GROW yourself

UNIQLO to open its first store in Eindhoven during Spring 2027, marking the next step in the brand's commitment to the Netherlands. Located at Piazza Center 44, in the heart of Eindhoven, the new store will offer approximately 1,200 square metres of sales space across two floors. We're excited to receive your application and kick off your journey with us!

Why do we exist

UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. Through our LifeWear philosophy, we are reimagining everyday clothing - simple, high-quality pieces created to make everyone's life better. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across the UK and Europe – it's never been a more exciting time to join us!

• Hours: Temporary contract for Full Time (38h per week) and Part time (16h-32h per week)
• Starting Date: from February 2027
• Flexibility: Full flexibility from Monday to Sunday is required. For Part timers, full flexibility on weekends is required.
• Training: Several weeks of blended training, including in-store experience at our UNIQLO store in Rotterdam.
• Salary: 16.43 EUR per hour (exclusive 8% holiday allowance)

Lead with purpose

At UNIQLO, you'll be key to shaping memorable customer experiences and contributing to the growth and evolution of our business. We see you as:

• A Brand Ambassador – bringing our values, products, and services to life to deliver exceptional service that reflects the spirit of UNIQLO.
• A Partner in Management – offering fresh ideas, relaying customer feedback to uncover new opportunities, and of course, driving sales.
• A Retail Specialist – building strong product knowledge and mastering day-to-day operations and services to confidently support customers and keep your store run smoothly.

Feel your impact

In this role, you'll do much more than just sell clothes! Your key responsibilities will include:

• Customer Service: Offering a rewarding shopping experience—from the fitting rooms to the high-tech tills—by being attentive and responsive to customers' needs.
• Sales Floor Excellence: Keeping the store clean, well-stocked, organised, and beautifully presented to inspire customers.
• Sales & Inventory Management: Monitoring customer reactions to our products to recommend adjustments to visual displays and stock levels for each style, colour, and size, to satisfy customer demand.
• Team Collaboration: Working with all colleagues, offering your support, and helping create a strong, united team.
• Sustainability: Championing our recycling programme, promoting our repair services, and participating in local community activities.
• Retail Technology: Contributing to content creation for our social media campaigns, styling app, or livestream channel if you are excited about being in the spotlight.

Enjoy the benefits

• Promotion and pay increase opportunities every 3 months.
• Highly competitive compensation.
• Meal allowance.
• Travel allowance.
• Structured skill assessment, feedback, and personalised training plan.
• Inclusive, collaborative team environment.
• Perks and rewards: Staff discounts, “Sales Assistant of the Month” award, “Customer Service Excellence” award taking the winner to Tokyo, paid volunteer days.

Evolve with courage

From day one, we invest in your growth and provide you with:

• On-the-job training: Develop your customer service and store operation skills in real-time with the guidance of an experienced trainer, right there in your store.
• Classroom training: Join colleagues from various stores together with a trainer, to learn our company values and history and our best practices in retail.
• Digital learning tools: Enjoy self-paced learning, using online manuals, quizzes, to secure product knowledge and shopfloor standards.
• A supportive culture: Tap into the valuable experience of all members in your store. With their support and your commitment, you will be able to progress quickly as we offer four promotion opportunities each year to advance your career.

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Advertentie Cv voorbeelden voor Horeca & Detailhandel: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Our client is a mobility-focused company with a mission to improve the way people move through innovative, sustainable technology. Their products enable manufacturers to build high-quality mobility solutions that support a healthier and more responsible lifestyle.
The Customer and Technical Service Specialist provides expert technical support and warranty assistance to retail partners. This role serves as a frontline contact for dealer inquiries and is responsible for ensuring efficient, professional handling of technical and warranty-related requests.
Key responsibilities include:
• Technical Support 
o Acting as the primary contact for retail partners regarding technical questions, troubleshooting, and product-related issues 
o Providing accurate and timely solutions while escalating complex cases to internal teams when necessary 
o Maintaining strong product knowledge, including technical specifications, functionality, and installation best practices 
• Warranty Handling 
o Processing warranty claims in line with company guidelines 
o Ensuring all required documentation is complete and accurately recorded 
o Collaborating with internal teams to ensure timely resolution of claims 
o Identifying recurring issues and sharing insights with Customer Success and Quality teams 
• Retail Relationship Management 
o Building and maintaining strong relationships with retail partners through consistent and reliable support 
o Providing regular updates on technical and warranty matters 
o Collaborating with Sales and Customer Success teams to gather feedback and insights 
• Knowledge & Process Improvement 
o Contributing to internal knowledge bases by documenting recurring issues and solutions 
o Supporting continuous improvement of internal processes and service efficiency 
o Providing input to improve technical documentation and product manuals 
• Performance & KPI Management 
o Working within defined KPIs such as response times, first-time resolution, and customer satisfaction 
o Monitoring service metrics and identifying improvement opportunities 
o Reporting performance updates to leadership and participating in team reviews 
• Cross-functional Collaboration 
o Supporting other departments with technical and warranty expertise when needed 
o Contributing to broader company initiatives through flexible, cross-team collaboration 
Requirements

• Non-negotiable starting date: 1st of December
• Strong technical (mechanical engineering) understanding of troubleshooting, assembly, or installation processes
• Excellent communication skills in GERMAN both written and verbal formats minimum C1, with the ability to explain technical concepts clearly
• Experience in customer service, technical support, or warranty services (preferably in a retail support environment)
• Strong ability to build relationships with retail partners and provide high-quality service experiences
• Analytical mindset with the ability to identify recurring issues and suggest process improvements
• Proactive problem-solving skills and ability to manage multiple priorities in a fast-paced environment
• Bachelor’s degree or equivalent professional experience
• Experience working with CRM systems and service software tools
• Strong organisational skills and attention to detail in handling warranty cases and documentation

Benefits

• The role is based in Amsterdam and requires full German language proficiency.
• Competitive salary + annual bonus
• The initial contract is a 7-month fixed-term agreement, with the intention to transition into a permanent contract.
• Candidates ideally have technical bike industry knowledge or experience within the cycling sector.

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

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Advertentie Cv voorbeelden voor Klantenservice, Callcenter & Receptie: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Voor een internationale distributeur actief in papier, packaging en producten voor visuele communicatie zijn wij op zoek naar een enthousiaste en ambitieuze Senior Sales Specialist. Je komt te werken op de afdeling: packaging.

Over het bedrijf

Als Senior Sales specialist ondersteun je het Inside Sales-team bij commerciële en product gerelateerde vraagstukken, zoals prijsstellingen, product alternatieven en complexere klantvragen. Je draagt hiermee bij aan het behalen van de verkoop- en margedoelstellingen.

Daarnaast denk je actief mee over het verbeteren van de teamprestaties en ondersteun je de Team Leader bij de dagelijkse coaching en begeleiding van sales support medewerkers.

Ook help je bij de coördinatie en uitvoering van commerciële en marketingactiviteiten. Je onderhoudt klantcontact via inkomende en uitgaande gesprekken en zorgt voor een goede opvolging van klantdossiers binnen het team en van de aan jou toegewezen accounts.

Over de functie

In deze functie ben je het eerste aanspreekpunt voor klanten en speel je een belangrijke rol in het onderhouden en uitbreiden van klantrelaties. Samen met de Field Sales-collega's werk je aan het verder ontwikkelen van de klantenportefeuille. Je combineert klantcontact met commerciële activiteiten en administratieve werkzaamheden.

Commercieel klantbeheer Beheren en uitbreiden van het eigen klantenportfolio in samenwerking met Field Sales.
Proactief benaderen van klanten, verkopen van producten en diensten en opvolgen van offertes en sample aanvragen.
Voorbereiden van klantgesprekken en afstemmen met interne afdelingen.
Verwerken van orders, signaleren van cross-sellingkansen en adviseren over prijzen, producten en diensten.

Administratieve werkzaamheden
Bijhouden van klantgegevens en contactmomenten in het CRM-systeem.
Verwerken van verzoeken en afhandelen van Customer Service Requests. Coaching en teamondersteuning
Dagelijks ondersteunen van sales support collega's bij complexe commerciële en product gerelateerde vraagstukken.
Coachen en begeleiden van collega's om commerciële prestaties en doelstellingen te verbeteren.
Signaleren en implementeren van procesverbeteringen in samenwerking met de Team Leader.
Actueel houden en delen van commerciële en productkennis binnen het team.

Wat bieden wij jou

• Een salarisindicatie van € 3.000 - € 3.600,- bruto o.b.v. 40 uur per week, afhankelijk van leeftijd en ervaring;
• Doorgroei- en opleidingsmogelijkheden;
• Een tijdelijke functie met uitzicht op een vast dienstverband;
• Een informeel en enthousiast team.

Wat vragen wij van jou

• HBO werk- en denkniveau;
• Minimaal 5 jaar relevante commerciële werkervaring binnen B2B;
• Commercieel, resultaatgericht en overtuigend;
• Sterke communicatieve en onderhandelingsvaardigheden en goed in het opbouwen en onderhouden van klantrelaties;
• Klantgericht en in staat om klantbehoeften te vertalen naar passende oplossingen;
• Flexibel, stressbestendig en analytisch sterk, met het vermogen om cijfers te beoordelen en commercieel toe te passen;
• Ervaring met CRM-systemen en MS Office;
• Uitstekende beheersing van de Nederlandse taal en goede beheersing van het Engels;
• Gezien de locatie van de organisatie wordt er geadviseerd om in het bezit te zijn van eigen vervoer.

Meer informatie

Jullietta Calmero 085-2735839

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Advertentie Cv voorbeelden voor Commercieel & Verkoop: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

This role defines the marketing strategy for courier-facing audiences and ensures that courier proposition, lifecycle communication and market activation priorities are aligned across the organisation. The role sets direction for courier attraction, activation, retention, onboarding support and in-app communication, while detailed delivery is handled by the layer below and by local market teams. The role acts as the senior CMO point of contact for courier marketing topics and does not own growth or performance marketing execution.

• Define the courier marketing strategy across priority markets, lifecycle moments and courier segments, ensuring alignment with brand, operations and market priorities.
• Govern the courier value proposition, messaging standards and channel reachability principles, ensuring that central guidance is clear and locally actionable.
• Prioritise courier marketing initiatives across attraction, activation, retention, reactivation, peak availability and incentive participation based on strategic relevance and market need.
• Oversee strategic direction for courier CRM journeys, in-app messaging, content and social campaigns, while delegating campaign execution and optimisation to specialist teams.
• Act as the senior point of contact for Operations,Country Marketing, Market Leaders and Product on courier marketing decisions, escalations and cross-functional dependencies.
• Ensure courier marketing activity supports onboarding quality, trust, recognition and community connection without duplicating growth or performance marketing responsibilities.
• Convert courier insight, campaign results and market feedback into strategic recommendations for the CMO and relevant leadership forums.

Skills and Experience:

• Brings significant experience in lifecycle, community, marketplace, workforce or customer marketing in a multi-market environment.
• Understands courier, driver, rider or supply-side audience dynamics and can translate operational priorities into clear marketing strategy.
• Applies strong judgement in prioritising strategic courier marketing initiatives across attraction, activation, retention and engagement needs.
• Builds effective partnerships with Operations, Product, Country Marketing and Market Leaders, especially where audience experience depends on multiple functions.
• Leads through strategic direction and governance, ensuring detailed campaign build, localisation and channel execution sit with the appropriate teams.
• Uses data and qualitative insight to identify courier communication gaps, proposition issues and market-specific opportunities.
• Communicates sensitive courier marketing trade-offs clearly, balancing brand reputation, operational feasibility and market needs.

Main KPIs

• Courier marketing strategy delivery against agreed planning milestones.
• Adoption and local usability of courier value proposition, messaging and channel guidelines.
• Effectiveness of courier lifecycle communication, measured through agreed activation, retention, reactivation and engagement indicators.
• Quality and timeliness of courier marketing support for priority markets, cities and supply moments.
• Courier insight integration into annual and quarterly planning.
• Stakeholder satisfaction from Operations, Product and Market Leaders on courier marketing clarity and support.

Impact on organisation
Leads the strategic courier marketing agenda globally, shaping how JET communicates with couriers across their full lifecycle - from proposition to activation. The role affects courier trust, engagement and availability across priority markets, while providing a clear senior decision point for courier marketing topics that cut across CMO, Operations, Product and local market teams.

At JET this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity and Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

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Advertentie Cv voorbeelden voor Marketing, PR & Communicatie: zo ziet een sterk cv eruit Bekijk het voorbeeld en maak je eigen versie. Bekijk voorbeeld Geen account nodig

Over de vacature

The European Medicines Agency (EMA) is located in Amsterdam, the Netherlands. Serving a population of 500 million citizens, we promote and protect public and animal health in EU Member States, as well as the countries of the European Economic Area, by ensuring that all medicines available on the EU market are safe, effective and of high quality.

Within the Agency, Product Leads work on human medicines, providing scientific, regulatory and procedural input on the safety and efficacy of medicinal products for human use and supporting the work of the EMA's scientific committees.

The office supports the development, evaluation and surveillance of human medicines throughout their lifecycle, from pre-submission and initial marketing authorisation to post-authorisation, and provides therapeutic area support to the EU network of experts, the European Commission and other relevant stakeholders.

Its activities include the scientific coordination of working parties, the development of scientific guidelines, regulatory science projects and interactions with learned societies and international regulatory authorities. It works as part of the European Medicines Regulatory Network.

The Agency is looking to recruit a number of Senior Scientific Specialists (Product Lead), who will provide scientific, regulatory and procedural input relating to the safety and efficacy aspects of human medicines and lead the product teams for an assigned portfolio of products.

The role helps ensure that the scientific opinions of the EMA committees are of high regulatory and scientific standards and are adopted in accordance with the legal timelines. It may include scientific coordination of clinical working parties and contribution to scientific guidelines.

In this job you will:

Portfolio management

• Manage an assigned product portfolio, coordinating scientific, regulatory and procedural activities for timely, high-quality evaluation procedures across the lifecycle, from pre-submission and initial marketing authorisation to post-authorisation, with emphasis on clinical aspects and benefit/risk evaluation.
• Lead and coordinate Product Team activities, facilitating alignment between contributors, supporting prioritisation and enabling effective scientific and regulatory decision-making.
• Identify, monitor, resolve and/or escalate scientific, procedural and operational risks, issues and dependencies affecting assigned products and procedures.
• Build and maintain effective working relationships with rapporteurs, committee members, experts, applicants and other stakeholders to support delivery of regulatory outcomes.
• Provide regulatory, procedural and scientific support on the safety and efficacy of human medicines to the scientific committees, including referrals and related procedures.
• Provide therapeutic area support to other Agency procedures, the EU network of experts, the European Commission and other stakeholders on the development, evaluation and surveillance of human medicines.
• Be responsible for outcome and opinion documents for pre- and post-authorisation procedures, ensuring high-quality EPARs and product information for the assigned portfolio.

Working parties, guidelines and guidance management

• Provide scientific coordination to Working Parties, Working Groups, Advisory/Expert Groups and related activities.
• Lead the development of scientific, regulatory and/or procedural guidance documents and provide training as required.

Other activities

• Assess and finalise PRIME eligibility reports.
• Lead or contribute to regulatory science projects and topics within the office and across the Agency.
• Present in internal and external fora and prepare or contribute to scientific publications relevant to the therapeutic areas of the office.
• Contribute to activities with learned societies and other external stakeholders, and to interactions with regulatory authorities and partner organisations outside the EU.

The generic duties and responsibilities of the role are further outlined in the full role description of the Senior Scientific Specialist.

Eligibility criteria - general conditions

• Full rights as a citizen of a European Union Member State, Iceland, Liechtenstein or Norway.
• Thorough knowledge of English (at least level C1) and a satisfactory knowledge of another official language of the European Union (at least level B2).
• Fulfilled any obligations imposed by applicable laws concerning military service.

Eligibility criteria - qualifications

• A university degree in medicine or life sciences (e.g. biology, chemistry, biochemistry, pharmacy) of minimum four years, obtained by the closing date of this vacancy notice, and at least 9 years of professional experience after obtaining the degree; or
• A university degree in medicine or life sciences of three years, obtained by the closing date of this vacancy notice, and at least 10 years of professional experience after obtaining the degree.

You will be required to provide proof of citizenship and qualifications in the application form and at the interview stage. Failing to present these documents may result in disqualification from the selection procedure.

Experience you need to have

• At least 9 years of professional experience in the pharmaceutical industry in non-CMC focused regulatory affairs, including at least 5 years as EU or Global Regulatory Lead (EURL/GRL), or equivalent, leading and defining EU and/or global submission strategies. This experience must be recent, with no gap of more than 2 years between the closing date and your most recent EURL/GRL role.
• Proven experience in leading cross-functional scientific and regulatory project teams, influencing outcomes in complex multi-stakeholder environments without direct authority.
• Proven experience in defining regulatory strategy and providing strategic regulatory guidance throughout product development and lifecycle management.
• Proven experience in translating clinical safety and efficacy aspects of human medicines into regulatory submission strategies and in influencing strategic project decisions through scientific and regulatory expertise.
• Proven experience in leading the preparation for regulatory authority meetings and scientific advice procedures, and in providing strategic regulatory leadership for complex global submissions.
• Excellent stakeholder management abilities and the ability to lead without direct authority.

Skills and knowledge you need to have

• Thorough knowledge of the EU regulatory landscape and in particular the centralised procedure.
• Excellent understanding of clinical development and of the generation, interpretation and integration of clinical evidence to support regulatory decision-making.

Nice to have

• Master's or post-doctoral degree in medicine or life sciences; master's degree in regulatory science and/or regulatory affairs; professional qualifications from an accredited regulatory affairs association (e.g. RAPS or TOPRA).

• Experience in dealing with multiple regulatory agencies, such as EMA, FDA, Health Canada, TGA, PMDA and NMPA.

• Experience with both development-stage and marketed products.

• Awareness of quality/CMC aspects for the development and marketing authorisation maintenance of human medicines.

• Understanding of benefit-risk assessment principles and effective decision-making under uncertainty.

• Meaningful work contributing to protecting the health of every individual and animal in Europe within multinational, multidisciplinary team

• Development opportunities (e.g. internal mobility, mentoring, peer coaching, career reflection programme, etc.)

• Work-life balance (flexible working arrangements, teleworking, generous annual leave plus official holidays)

Benefits

• In principle, initial 5 year renewable contract with competitive monthly national tax-free salary and household & children's allowances (where applicable).
• Privileges including expatriation (for expatriate staff) and education allowances (where appropriate) and additional home leave.
• Relocation assistance.
• Excellent health insurance scheme and social benefits.
• Retirement Pension Plan.

Monthly net salary of 9.577,39 Euro, including local weighting, plus benefits, based on a full-time contract of 40 hours per week.

The local weighting adjusts salaries to the cost of living in the Netherlands compared to Brussels. The current weighting for the EMA's location in Amsterdam, the Netherlands, is 113.2. Please consult the Eurostat and Commission websites for more information on weightings, and the salary and benefit calculators on the EMA careers website.

The aim of this selection procedure is to create a reserve list of qualified and suitable candidates; contracts of a shorter duration may be offered. Placement on the reserve list and/or Talent Pool does not guarantee an employment offer.

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Over de vacature

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

As HR Operations Specialist – Europe, you will play a key role in delivering high-quality HR support across our European locations. You will own and coordinate core HR processes such as payroll, employee administration, absence management, and contracts.

Working closely with HR Business Partners, managers, and Finance, you will ensure our HR back office is accurate, efficient, and well-organized. In addition to managing daily operations, you will leverage our HR data to develop standard reports, monitor key performance indicators (KPIs), and identify trends at both the site and European levels. This is a hands-on role for a structured professional who likes to get things done, maintain data integrity, and continuously improve how HR operates.

KEY RESPONSIBILITIES

This role will work closely with the HR Business partners within Europe. Specific responsibilities include:

Core HR Operations & Administration

• Employee Lifecycle: Manage all administration from onboarding to offboarding, including creating contracts, processing job changes, and maintaining accurate digital employee files.
• Payroll Coordination: Coordinate and run monthly payroll processes seamlessly with external European payroll providers.
• Absence & Compliance: Manage absence administration with local providers and ensure all HR processes comply with local labor laws and GDPR.
• Process Improvement: Identify opportunities to standardize, simplify, and improve HR processes and templates across Europe.
• HR Reporting & KPI Monitoring
• Dashboarding & Reports: Develop, maintain and update HR dashboards and recurring reports to track key metrics (e.g., absenteeism, headcount, turnover).
• Trend Analysis: Review operational data to identify and highlight basic trends and insights at the site and European level for HR management.
• Data Guarding: Ensure high data quality and integrity within our HR systems to serve as a reliable foundation for business decisions.

We are looking for someone who combines strong HR administration skills with a practical, improvement-oriented mindset.

• 2–5 years of experience in HR administration, HR Operations, payroll or a similar role
• Data & Excel Skills: Strong Microsoft Office skills, with advanced Excel capabilities (e.g., VLOOKUPs, Pivot Tables) to build formulas, charts, and reports. Experience with dashboard tools is a plus but not required.
• Strong organizational skills and a structured way of working with a high attention to detail and data.
• Experience with payroll processes and HR systems is preferred (SD Worx, Workday)
• A proactive mindset and an interest in improving processes and ways of working
• Comfortable working in an international, complex and changing environment
• Knowledge of Dutch and/or Belgian employment practices is an advantage
• Fluent in Dutch and English

PERSONALITY CHARACTERISTICS

• Structured & Reliable: You enjoy bringing order to complexity, are comfortable handling volume, and take pride in data precision.
• Discreet & Approachable: You are trustworthy when dealing with highly confidential information, while remaining professional, collaborative, and fun to work with.
• All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Excellent Competitive compensation & Benefits

Career development opportunites

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