Teamlead sales support Vacatures in Amsterdam

Over de vacature

Ready for a challenge?
Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As Category Lead in the Global Grocery Sales Team, your core responsibility is to acquire, manage, and develop partnerships with some of the largest grocers across the globe, ensuring JET delivers a winning proposition to its consumers. Based on these partnerships, you drive the development of the grocery category consumer proposition and define business requirements that shape the P&T roadmap, while driving the adoption of agentic category management. You work cross-functionally with Local Account Management, Tech, Marketing, Legal, and Logistics teams. You will also own/contribute to capability-building programs to support the global strategy and local teams.

You are a confident and thoughtful communicator, able to turn solid, data-driven insights into real-world impact through others. You possess a high level of energy, which can be used to inspire and influence multiple stakeholders towards making change. You are genuinely passionate about the future of on-demand grocery and excited about building something from the ground up as part of a global team.

These are some of the key components to the position:

• Contribute to the development and execution of the commercial strategy of the grocery category, while defining the required new cross-functional capabilities;
• Assume P&L responsibility for your global grocery accounts, with a clear growth plan;
• Drive agentic category management capability development and adoption;
• Work closely with the local Heads of Retail of 15 Markets to drive your strategy into action with executional excellence and based on solid analytics from your part;
• Carefully manage a senior set of stakeholders across a matrix-led organisation
• Author Business Requirements Documents (BRDs) that translate partner commercial needs (e.g., new promotion mechanics, ETA improvements, integration requirements) into actionable P&T roadmap items, and actively drive them through the roadmap and prioritisation process;
• Engage JET functions such as account management, marketing, operations, and logistics to develop company capabilities, improving the shopping and user experience within your vertical;
• Represent JET at industry events with superior networking skills.

What will you bring to the team?

• Proven ability to close enterprise deals and drive fast, hands-on implementation;
• High energy, autonomy, and resilience with a "get it done" personality, striving as a member of a high-performing team;
• Extensive experience in account management or business development in FMCG or Retail, preferably at a global level;
• Commercially savvy with strong influencing skills and ability to craft clear narratives;
• Experience in building positive relationships and handling stakeholders across different departments and at all levels within the organisation;
• Data-driven, goes to the root cause, uses relevant data to make decisions and provide insights.

At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat?

Apply now!

Over de vacature

Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As Total Rewards Business Partner, you will own reward design end-to-end: advising senior executives on pay decisions, shaping the reward architecture that powers our growth, and seeing your work move the needle on business performance.

The role combines reward design with innovative project implementation and business partnership. You will be the expert adviser to the Director of Total Rewards on the organisation's reward architecture. You will partner with our Senior HRBP for corporate functions from a rewards perspective and lead sales incentive design alongside our Sales team.

What you bring:

• 8+ years of Rewards experience, with a proven track record of driving projects end to end.
• Deep expertise in reward design, ideally gained in a listed company going through change or a European scale-up. Knowledge of the Tech sector is a plus.
• Cross-border experience: you understand how reward connects to talent, business strategy, and the employee experience internationally.
• Familiarity with market data sources (Mercer, WTW) and reward systems (Workday).
• Understanding of relevant regulatory frameworks, including the EU Pay Transparency Directive.
• Strong data and modelling skills: you can build scenario models, interpret complex data sets, and translate numbers into clear recommendations for senior leaders.

How you work at JET

• You keep it simple and move fast. You remove complexity and take the shortest responsible path to value.
• You don't wait to be asked. You see the reward risk before it becomes a problem and bring the solution with it.
• You face hard truths head-on, and find a way to succeed.
• You handle highly confidential information with sound judgement and absolute discretion.
• You influence senior leaders credibly and collaborate effectively with them.

What you'll do

• Shape and maintain the reward architecture: grading structures, salary ranges, job families - and drive changes according to business needs.
• Own the sales incentives plan end-to-end: design, calibration, cost modelling, and continuous improvement to keep it aligned with commercial strategy.
• Serve as the expert adviser to the Director, Total Rewards on reward architecture and pay transparency.
• Flag emerging risks and opportunities to the Director proactively.
• Partner across the business: collaborate with HR Business Partners, Finance, Legal, Talent Acquisition, People Operations, external providers, and senior leaders to ensure reward programmes are commercially effective, scalable, and aligned with company strategy.
• Operate as both a strategic advisor and hands-on practitioner, balancing global consistency with local flexibility while maintaining a high bar for employee experience.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As Principal Commercial Excellence within our COO - Supply organization, you will serve as the strategic planning and insights engine across 15 international markets. Joining our Commercial Excellence team in Amsterdam, you will drive high-priority digital channel initiatives that elevate how we support our restaurant, grocery, and convenience partners.

In this role, you will lead with clear goals and deliver rigorous programme execution, collaborating across functions to solve complex commercial challenges. Grounded in care for our partners and customers, your teamwork will translate commercial data into executive narratives that raise the bar and power our global business forward.

These are some of the key components to the position:

• Drive high-priority transformation programmes from hypothesis to implementation, aiming high to deliver measurable commercial results across all 15 markets.
• Lead cross-functional alignment across Sales, Product, and Finance, fostering strong collaboration and helping teams succeed without direct reporting lines.
• Own commercial planning and performance insights, tracking core metrics like cost of sale, order frequency, and partner growth to steer functional priorities.
• Craft compelling executive-level presentations, dashboards, and steering committee packs that distill complex commercial insights into clear strategic narratives.
• Develop, scale, and maintain actionable commercial playbooks for exclusivity models, strategic accounts, and self-serve adoption across markets.
• Establish robust programme governance and post-implementation reviews, driving excellence and feeding key learnings back into future planning cycles.
• Champion digital channel strategy initiatives, identifying performance trends and translating findings into actionable recommendations for C-suite leaders.

What will you bring to the team?

• Proven track record leading complex, cross-functional programmes to completion in dynamic, fast-moving international environments.
• Deep commercial acumen to develop an understanding of our internal and external partners, partner economics, and marketplace platform dynamics.
• Tenacity to stay committed to achieving goals, driving accountability and moving workstreams forward without direct authority.
• Outstanding executive storytelling skills, turning complex digital and commercial data into clear, persuasive narratives for C-suite audiences.
• Strong analytical mindset with experience tracking business impact metrics such as cost of sale, partner growth, and order volume.
• Collaborative relationship-building skills to unite senior stakeholders across matrixed regional and global teams.
• Passion for aiming higher to drive excellence across digital channel strategies, self-serve adoption, and commercial operations.
• A proactive mindset with high integrity, ready to act responsibly while making a lasting impact on our teams, partners, and business.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team?

Apply now!

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you

We're a leading global online delivery platform, and our vision is to power everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As a strategic leader in our Customer Intelligence team, you will lead and develop a high-impact analytics team focused on driving customer order growth. Through mentoring, coaching, and hands-on involvement across all initiatives, you will build a data-driven culture that translates customer insights into actionable strategies. You'll be deeply involved in everything from generating insights to designing experiments, all aimed at increasing the number of orders from our customers and maximizing their lifetime value across our global markets. Join us in a dynamic environment where you'll use the latest technology to drive customer activation and retention.

These are some of the key components to the position:

• Lead and mentor a talented team, embedding a test-and-learn culture for high-stakes, data-driven decision-making.
• Drive order growth initiatives by being hands-on across all activities, from generating customer insights to designing and analyzing experiments, ensuring every initiative directly contributes to increasing customer orders.
• Develop and execute a strategic roadmap for customer intelligence initiatives that balance insight generation, experimentation, and targeted interventions to optimize customer activation, retention, and order frequency.
• Construct top-down analytical storylines that provide clear conclusions and strategic recommendations to stakeholders.
• Break silos by collaborating closely with cross-functional teams like Product, Marketing, and Sales.
• Innovate by providing thought leadership on experimentation and new Artificial Intelligence (AI) technologies.
• Build analytical capability within the team through active coaching, knowledge sharing, and establishing best practices for analysis, experimentation, and stakeholder communication.

What will you bring to the team?

• Proven experience leading and developing analytics teams. You have a track record of mentoring analysts, building team capabilities, and creating an environment where people thrive and deliver exceptional results.
• Deep understanding of customer intelligence and growth strategies. Expertise in customer behavior analysis, promotional mechanics, incentives, and their impact on order frequency and customer lifetime value, ideally in a high-growth marketplace or e-commerce environment.
• A Master's or PhD degree in a quantitative field such as Statistics, Mathematics, Econometrics, Computer Science, or a related discipline.
• Proven experience with A/B testing frameworks and incrementality modeling.
• Strategic mindset with execution excellence. You see the big picture and can translate business objectives into analytical initiatives, but you're also involved in the details to ensure quality delivery and tangible impact.
• Hands-on analytical expertise. While you lead a team, you're not afraid to roll up your sleeves. You have strong technical skills (SQL, Python) and can guide the team through complex analyses, experimentation design, and insight generation.
• Proven executive presence and stakeholder management skills.
• Growth mindset and curiosity. Driven by continuous improvement, you're eager to explore new methodologies, AI technologies, and analytical approaches while fostering the same curiosity in your team.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat?

Apply now!

Over de vacature

Join INL Cargo as Chief Commercial Officer and drive our ambitious European expansion. We are a leading logistics service provider with operations in the Netherlands, Spain, and Macedonia, ready to triple our revenue over the next five years. This is your chance to shape commercial strategy and lead sustainable growth in an entrepreneurial environment.

Your role in our team

You will lead our commercial strategy and revenue growth across Europe. Your main focus will be translating market opportunities into sustainable revenue and healthy margins while building long-term customer partnerships. You will manage an integrated team across marketing, sales, account management, and carrier management. Key responsibilities include maintaining strong market presence, leading strategic customer relationships, and driving complex tenders. A priority is commercializing new propositions like 4PL Control Tower solutions and White Glove delivery services. As an executive team member, you will work directly with our CEO, CFO, and COO.

What we offer

• Highly competitive salary with attractive performance-based bonus
• Company car, laptop, and mobile phone
• Strong opportunities for personal and professional development
• Clear executive development potential, possibly towards a future CEO role
• Direct influence on commercial strategy in a growing organization

What makes us special

INL Cargo specializes in freight forwarding and European road transport of high-value, time-critical goods. We focus on Southern Europe and are known for flexibility and fast, tailored solutions. With around 30 colleagues today, we expect to grow to 70-100 employees within five years. We maintain short communication lines and swift decision-making while scaling. We also have a clear social purpose, allocating at least 10% of annual profits to NGOs supporting people in need globally.

Who you are

• Bachelor's or Master's degree, or equivalent professional experience
• Senior commercial leadership experience in freight forwarding, road transport, or logistics
• Proven track record in sales, marketing, business development, and key account management
• Experience building and leading high-performing commercial teams
• Relevant network among shippers, airlines, and logistics service providers
• Expertise in pricing, tenders, contract negotiations, and margin management
• Full professional proficiency in English; Dutch and Spanish are a strong plus
• Growth mindset with ability to take commercial teams to the next level
• Willingness to travel regularly within the Netherlands and internationally

Ready to turn ambition into sustainable commercial growth? NewRoadz is supporting our search. We look beyond experience alone, focusing on leadership, motivation, and long-term fit. Apply or contact NewRoadz for a confidential conversation.

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

The Global Sales and Operations Strategy team drives growth and digital transformation across our international sales organization. Within this group, the Digital Expansion team owns the complete digital experience for our partners across all channels.

As our Digital Expansion Acquisition Growth Lead, you will be the driving force behind B2B growth and partner acquisition. Embodying our values to lead, deliver, and care, you will connect data and strategy to foster seamless teamwork and deliver outstanding results for our partners.

Working at the intersection of Commercial, Product, and CRM/Media B2B, you will turn growth experiments into actionable clarity, empowering teams to deliver a customer-centric digital partner experience.

These are some of the key components to the position:

• Execute Growth Strategies: Lead B2B marketing and CRM initiatives across the full partner lifecycle, driving scalable acquisition and activation.
• Experimentation Roadmap: Design and analyze growth experiments, aiming high to foster a test-and-learn culture that turns hypotheses into proven tactics.
• Cross-Functional Alignment: Partner closely with Commercial, CRM, and Product teams to align on shared priorities, help each other succeed, and deliver results.
• Growth KPIs & Insights: Build robust dashboards to monitor funnel health, delivering actionable insights to leadership and driving excellence.
• Identify Growth Levers: Proactively analyze partner journey data to uncover new opportunities that accelerate activation and retention.
• Lifecycle & Campaign Strategy: Champion CRM strategies and communications to ensure partners receive timely, impactful messages across all channels.

What will you bring to the team?

• Growth & B2B Expertise: Deep understanding of B2B growth strategies, lead generation, and partner lifecycle management in a digital-first environment.
• Experimentation Mindset: Proven track record designing, executing, and analyzing growth experiments to deliver measurable, scalable impact.
• Data & Analytical Skills: Proficiency in leveraging tools like Salesforce, SQL, BigQuery, and Tableau to build reports and uncover strategic insights.
• CRM Collaboration: Experience working alongside CRM teams to optimize partner lifecycle campaigns, audience segmentation, and communication flows.
• Cross-Functional Influence: Strong collaborative skills to engage diverse stakeholders across Commercial, Product, Marketing, and Engineering.
• Communication & Storytelling: Ability to translate complex metrics into clear, compelling narratives that drive alignment and action.
• Digital & AI Mindset: Curiosity to leverage innovative digital solutions, automation, and AI tools to enhance operational efficiency and partner experiences.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

The Global Sales and Operations Strategy team drives growth and digital transformation across our international sales organization. Within this group, the Digital Expansion team owns the end-to-end digital journey for our partners across all digital channels.

As our Digital Acquisition Funnel Owner Lead, you will act as the driving force behind the partner experience-from initial acquisition to ongoing retention. Embodying our values to lead, deliver, and care, you will connect data and strategy to foster seamless teamwork and deliver outstanding results for our partners.

Working closely at the intersection of Product, Marketing, Commercial, and Data Engineering, you will turn complex funnel diagnostics into actionable clarity that powers smarter decisions and optimizes conversion across our digital ecosystem.

These are some of the key components to the position:

• End-to-End Funnel Ownership: Track and report on all stages of the partner journey, ensuring high data accuracy and actionable insights across every touchpoint.
• Cross-Functional Alignment: Coordinate closely with Product, Marketing, and Commercial teams to drive shared priorities and a unified digital strategy.
• Performance Optimization: Analyze drop-off points across the digital experience, aiming high to lead initiatives that boost conversion rates.
• Data Integrity: Partner with Data Engineering to proactively maintain consistent, high-quality funnel data across all digital platforms.
• Clear Communication: Translate complex findings into straightforward recommendations that empower stakeholders to make confident decisions.
• Innovation & Excellence: Explore digital solutions and automation to enhance self-serve experiences and drive operational efficiency.

What will you bring to the team?

• Funnel & Digital Expertise: Deep understanding of digital acquisition funnels, conversion optimization, and end-to-end customer/partner journeys in a tech or digital-first environment.
• Data & Analytical Skills: Proficiency in leveraging data platforms (e.g., Salesforce, BigQuery, SQL, Tableau) to build reports and deliver clear, actionable insights.
• Cross-Functional Collaboration: Exceptional skill in aligning diverse stakeholders across Product, Marketing, Commercial, and Data Engineering to achieve common goals.
• Communication & Storytelling: Ability to translate complex data into compelling, structured narratives for both technical and business audiences.
• Digital & AI Mindset: Curiosity and drive to leverage modern digital tools, automation, and AI solutions to optimize performance and create lasting impact.
• Goal Commitment: A proactive, results-oriented approach with a strong commitment to delivering high-quality outcomes in a fast-paced environment.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

Over de vacature

Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role The Partner Growth Centre is a driving force behind growth at Just Eat We are looking for an AI Agent Operations Lead in Amsterdam to drive operational excellence and lead the continuous improvement of our AI agent ecosystem.

In this role, you will act as a technical owner across our agent tooling, knowledge systems, and analytics. You will empower our teams and lead with care for our partner experience, ensuring our interconnected systems deliver with precision and customer-centric focus.

Working closely across the organization, you will play a pivotal role in our AI transformation, helping define best practices to deliver commercial growth for a multi-billion euro platform. We welcome versatile generalists ready to flex across analytics, knowledge management, and tooling.

These are some of the key components to the position:

• Lead the business readiness and operational deployment for AI agents and new tooling, acting as a key stakeholder.
• Own the AI agent ecosystem, defining scope, feature enhancements, and market expansion to drive excellence across operations.
• Govern knowledge management systems to ensure AI agent sources are accurate, current, and structured for reliable performance.
• Track and analyze performance against key business metrics, identifying trends, root causes, and growth opportunities.
• Build clear, executive-level reporting and data narratives to share critical insights with team members and senior leadership.
• Aim high by running continuous improvement cycles, including business testing (A/B testing, UAT) and tooling sign-offs.
• Break down organizational silos by engaging strategy, data, process, market, and vertical teams to maximize business impact.

What will you bring to the team?

• Proven background with AI or sales technology systems (CRM, automation, analytics) and the ability to turn business needs into technical requirements.
• Strong analytical mindset with experience tracking performance, analyzing complex datasets, and building dashboards in CRM Analytics or Tableau.
• Experience with knowledge management or content operations, understanding how governed knowledge enhances AI agent outputs.
• Practical experience in business process optimization and running structured tests such as A/B testing and UAT.
• Outstanding data storytelling and executive communication skills, converting complex technical metrics into actionable business insights.
• Strong commercial acumen, committed to achieving goals and understanding how operational improvements impact overall business outcomes.
• Hands-on experience building AI agents or working in a Product Owner / Product Manager role is a plus.
• Familiarity with the Salesforce ecosystem (e.g., Agentforce) or relevant technical certifications is a nice-to-have.

At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fas t-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team?

Apply now!

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As a Strategy & Analytics Principal within our Customer Intelligence team, you will generate insights that directly influence business strategy . Your mission is to Lead key initiatives that translate customer data into high-impact growth strategies-accelerating new customer activation, maximizing order frequency, and proactively mitigating churn .

Collaborating closely across global teams, you will step into the shoes of our customers and partners, breaking silos to Deliver actionable analytical storylines . In this dynamic tech environment, you will use cutting-edge tools to Care for our community and drive sustainable commercial success .

These are some of the key components to the position: In this role, you will contribute to core strategic topics like our Loyalty Program while aiming high and driving excellence across the following daily responsibilities:

• Lead Strategy: Build a visionary analytical plan that sets clear goals, prioritises hypotheses, and drives high-impact stakeholder agendas .
• Deliver Customer Insights: Conduct advanced analyses using Python and SQL to uncover strategic, customer-centric growth opportunities .
• Drive Excellence: Build top-down data storylines with clear conclusions that influence executive decision-making .
• Collaborate & Lift Others: Work across Growth, Product, Marketing, and Sales teams, helping one another succeed by breaking down silos .
• Innovate Responsibly: Provide thought leadership on new AI technologies to raise the bar for team efficiency and effectiveness .

What will you bring to the team?

You are a strategic thinker who views data as essential for driving business growth and making smarter decisions . To thrive in our fast-paced environment, you bring:

• Strategic Mindset: Proven background in strategy, consultancy, or customer analytics with a sharp focus on translating business objectives into tangible impact .
• Partner & Customer Focus: Deep commitment to developing an understanding of our internal and external partners to deliver customer-centric outcomes .
• Project Leadership: Demonstrated experience leading complex projects, staying committed to achieving goals, and driving delivery .
• Technical Expertise: Hands-on experience with tools like SQL and Python to perform complex quantitative analyses independently .
• Storytelling & Communication: Talent for turning complex findings into concise, actionable narratives for stakeholders at every level .
• Continuous Growth: A curious, collaborative approach focused on aiming higher, driving excellence, and exploring AI tools to deliver lasting impact .

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!