Logistics customer service Vacatures

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Wat ga je doen: In deze functie zorg jij ervoor dat bedrijfskleding er perfect uitziet voordat het naar de klant gaat. Jij brengt logo’s aan, controleert de kwaliteit en zorgt ervoor dat bestellingen netjes worden verwerkt. Daarnaast help je mee in het magazijn en zorg je ervoor dat orders op tijd de deur uitgaan. Lekker afwisselend dus: de ene keer ben je bezig met kleding bedrukken, de andere keer maak je bestellingen verzendklaar. Dit ga je doen: Logo’s en bedrukkingen aanbrengen op bedrijfskleding Controleren of alles netjes en foutloos verwerkt is Werken met een DTF-printer Logo’s voorbereiden en verwerken voor productie Ondersteunen bij werkzaamheden in Illustrator (dit leren we je) Inkomende goederen verwerken en inboeken Orders verzamelen en verzendklaar maken Het magazijn en je werkplek netjes houden Samenwerken met collega’s om alles soepel te laten verlopen Wat wij bieden: Een afwisselende functie voor 32 tot 38 uur per week Een baan in dagdienst (09:00 - 18:00) Een goed startsalaris vanaf €15,00 per uur Werken in een gezellig en informeel team Mogelijkheden om nieuwe vaardigheden te leren Een fijne werkplek waar kwaliteit en plezier samenkomen Goede begeleiding en ondersteuning tijdens het inwerken Een baan waarin je jezelf kunt ontwikkelen Je komt terecht in een team waar hard gewerkt wordt, maar waar collega’s ook graag samen lachen. Iedere dag werk je samen aan mooie producten én tevreden klanten. Vereisten: Jij bent iemand die graag netjes werkt en energie krijgt van afwisselende werkzaamheden. Je houdt overzicht, werkt gestructureerd en vindt het leuk om nieuwe dingen te leren. Dit herken jij in jezelf: Je werkt nauwkeurig en netjes Je kunt zelfstandig werken Je houdt overzicht en werkt gestructureerd Je bent productief en kwaliteitsgericht Je hebt een positieve instelling Je werkt graag samen met collega’s Je vindt het leuk om nieuwe werkzaamheden te leren

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What will you do? Manage and process customer orders accurately and efficiently. Maintain customer records, quotations, and sales activities within the CRM system. Build and maintain strong relationships with B2B customers and dealers in the region of Spain and Portugal Provide professional pre-sales and after-sales support via phone and email. Answer commercial and technical customer inquiries and coordinate solutions with internal departments. Inform customers about product availability, promotions, order status, and delivery information. Proactively identify sales opportunities and introduce new products and offers to customers. Collaborate closely with colleagues from Sales, Customer Service, Marketing, Logistics, and Technical Support to ensure excellent customer satisfaction. Support daily sales operations using CRM systems and other digital tools. Requirements Who are you? Full professional proficiency in Spanish (C1-C2 level) and Portuguese (C1-C2) + strong communication skills in English. Minimum of 2 years of experience in B2B sales, account management, customer service, or a similar commercial role Experience as a musician, music retailer, studio professional, or active band member is considered very important Experience working with Spanish- speaking customers or business partners. Strong communication and relationship-building skills. A proactive, organized, and customer-oriented mindset. Living in the Netherlands. A valid driver's licence is an advantage. A genuine passion for music and musical instruments is highly preferred. You have the valid working permit for the Netherlands Ideally, you are based in the Uithoorn or Vinkeveen area. The location is easily accessible by car, public transport connections are more limited. Benefits The start date is ASAP - Full-time position (40 hours per week). Please note: this is 100% onsite (NO hybrid) Salary: Starting from €2.800 - €3.000 gross per month, depending on experience. Initial 7-month contract with the intention of long-term employment. Pension scheme (50% contribution) and travel allowance (EUR 0,25 per km) Holidays: 25 days International and informal working environment. Working hours from 8:30 - 17:00 hrs - from Monday until Friday Employee discounts on musical instruments and related products. Opportunities for professional growth and development within the music industry. Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

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Are you fluent in German and looking for a new career opportunity in the Netherlands? Undutchables helps German-speaking professionals find their next job at international companies across the country. We have a wide range of vacancies where your German language skills are highly valued. Opportunities are available in areas such as Customer Service, Sales, Finance, Administration, Logistics, Marketing and other specialist roles . Whether you already live in the Netherlands or are considering making the move, there are opportunities for different levels of experience. Many of our clients are international companies where you can work in a multicultural and English-speaking environment, while using your German skills on a daily basis. What we are looking for We are looking for German-speaking professionals who are motivated to take the next step in their career. Depending on the position, you may need fluent German alongside English and/or Dutch. Your previous experience, skills and ambitions will determine which opportunities are the best fit for you. Why work through Undutchables? Undutchables specialises in connecting international professionals with companies in the Netherlands. Our consultants know the Dutch job market and can help you find a position that matches your experience and career goals. Ready for your next step in the Netherlands?Explore our German-speaking vacancies and find the opportunity that suits you.

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Bedrijfsomschrijving Je komt te werken op een moderne logistieke locatie in Moerdijk, waar samenwerking, korte lijnen en een informele werksfeer centraal staan. Je krijgt veel vrijheid om initiatief te nemen en jouw eigen manier van leidinggeven verder te ontwikkelen. FunctieomschrijvingBen jij klaar voor de volgende stap in jouw carrière binnen customer service? Wil jij leidinggeven aan een enthousiast team en werken voor grote, internationale klanten? Dan is dit jouw kans. In deze functie krijg je veel verantwoordelijkheid, werk je in een dynamische logistieke omgeving en speel je een belangrijke rol in het verder ontwikkelen van zowel jouw team als de dienstverlening richting klanten. Wat ga je doen? Als Supervisor Customer Service ben je verantwoordelijk voor de dagelijkse aansturing van het customer service team. Je bent het eerste aanspreekpunt voor zowel jouw collega's als de klant en zorgt ervoor dat processen soepel verlopen en afspraken worden nagekomen. Je werkzaamheden bestaan onder andere uit: Het coachen, motiveren en begeleiden van jouw team in hun dagelijkse werkzaamheden en ontwikkeling; Zorgen voor een uitstekende klanttevredenheid en het bewaken van gemaakte klantafspraken; Signaleren van verstoringen binnen logistieke processen en hierover tijdig communiceren met alle betrokken partijen; Monitoren van de voortgang van processen en waar nodig direct bijsturen; Opstellen en analyseren van KPI-rapportages en deze bespreken met de Operations Manager en jouw team; Voeren van periodieke klantgesprekken, zowel telefonisch, via Microsoft Teams als op locatie; Fungeren als schakel tussen klant, operatie en interne afdelingen. Functie-eisen Minimaal 2 jaar leidinggevende ervaring; Affiniteit met logistiek of transport is een pré, maar geen vereiste; Een positieve en enthousiaste persoonlijkheid die mensen weet te motiveren; Sterke communicatieve vaardigheden in zowel Nederlands als Engels; Een oplossingsgerichte instelling en het vermogen om overzicht te houden; Je denkt in processen en vindt het leuk om continu verbeteringen door te voeren. ArbeidsvoorwaardenWat krijg je ervoor terug? Een uitstekend salaris volgens de cao Contract Logistics; 28 vakantiedagen; 8% vakantiegeld; Volop mogelijkheden om jezelf verder te ontwikkelen en door te groeien; Werken binnen een internationale organisatie met een informele en ondernemende cultuur; Veel ruimte voor eigen initiatief en verantwoordelijkheid; Een uitdagende functie waarin je écht impact maakt op zowel het team als de klant. Ben jij een enthousiaste leidinggevende die energie krijgt van klantcontact, procesverbetering en het ontwikkelen van medewerkers? Dan komen wij graag met je in contact! Stuur je cv naar ons op of laat je gegevens achter, dan nemen wij zo snel mogelijk contact met je op.

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Are you well organised, able to keep an overview and comfortable switching between customers, administration and operational colleagues? For our client in Rotterdam Botlek, JOBWELL B.V. is looking for a full-time Logistics Office Coordinator (40 hours per week). This is a varied position combining logistics, administration, customer contact and operational support. You will initially work through JOBWELL B.V. on a temporary agency basis, with long-term prospects and the possibility of a permanent position with the client if both parties are satisfied. Over het bedrijf Our client is a specialised logistics service provider located in the Port of Rotterdam. The organisation operates within the container, transport and shipping industry and specialises in services involving flexitanks, liner bags, container modifications, logistics and the handling of liquid products. You will be joining a professional and hands-on working environment where quality, speed, service and teamwork are important. Over de functie As a Logistics Office Coordinator, you are an important link between customers, the office and the operational team. You will maintain contact with customers, process orders and administrative information and ensure that operational activities are properly prepared. You will also coordinate logistical movements and maintain an overview when several assignments are running simultaneously. This is not a position where you will spend the entire day behind a desk. When necessary, you will also support operational activities, and driving a forklift may be part of your work. Wat vragen wij van jou You are available full-time, work accurately and are comfortable taking responsibility. You communicate well, can set priorities independently and enjoy working in a dynamic logistics environment. For this position, we require a valid forklift certificate. Forklift experience and previous experience within logistics, transport or the Port of Rotterdam are considered an advantage. You should also have a practical, proactive attitude and be interested in a position with long-term prospects. Wat bieden wij jou You will initially start on a temporary agency contract through JOBWELL B.V. for 40 hours per week, Monday to Friday. We offer a salary indication of €2,900 to €3,500 gross per month based on 40 hours per week, depending on your knowledge and experience. This position offers genuine long-term prospects. If you perform well, there is the possibility of a permanent employment contract with the client. You will work in a varied environment where logistics, administration, customer contact and operational activities come together. The client itself states that it is looking for employees who want to stay for the longer term and that it invests in its employees. Meer informatie Interested in this vacancy or would you like to know more? Please contact Ravi Ramdajal at JOBWELL B.V. Email: info@jobwell.nlPhone: +31 (0)6 1591 4793 You can send your CV by email or contact us directly for more information.

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Are you a customer-focused professional with a passion for providing excellent service?In this role, you will be the central point of contact for German-speaking B2B clients, ensuring a smooth and efficient process from inquiry to delivery. Your main objective is to strengthen customer relationships by offering tailored commercial and technical solutions. This position is ideal for a proactive and detail-oriented individual who excels at managing multiple tasks and enjoys being part of a collaborative international inside sales team. *Key Responsibilities: Acting as the first point of contact for German-speaking B2B clients, handling technical, commercial, and logistical inquiries. Managing all incoming and outgoing communication via phone and email, ensuring timely and effective responses. Collaborating closely with internal departments such as Logistics and Finance to ensure accurate and timely order processing and delivery. Handling customer complaints, returns, and resolving issues efficiently to maintain high levels of customer satisfaction. Maintaining accurate and detailed records of all customer interactions and orders within the CRM system. Supporting the wider sales team/account managers with quotations and to improve service quality and enhance customer satisfaction. Requirements *Requirements: Fluent German (C2) – both spoken and written, as well as a familiarity with German working culture. Professional English (C1) skills. Experience in a similar B2B customer service or inside sales role. Strong communication skills with a service-oriented mindset. Eager to learn and grow within the role. Interest in a technical product and the ability to grasp complex concepts. Ambitious and proactive with a problem-solving attitude. Living in the Alkmaar or Amsterdam area Benefits *Offer Details: 7 month contract to start with prospect for long-term renewal Start date ASAP Salary: €2.800 - €3.200 gross monthly, based on full-time. Travel costs covered. Pension contribution included. 25 days holiday per year. Bonus based on company performance. The opportunity to work in a dynamic and international team environment within a growing company. *You can work from home 1 day a week, but training will be 100% at the office. Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

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As a Sales Manager, you will play a key role in developing and maintaining long-term customer relationships across the German-speaking market. You will be responsible for managing the complete sales process, from identifying new business opportunities and preparing quotations to negotiating commercial agreements and ensuring excellent customer service throughout the sales cycle.Working closely with internal departments, including Purchasing, Operations, and Logistics, you will match customer requirements with available equipment while building a strong understanding of the company's product portfolio and target industries. You will proactively manage your sales pipeline, maintain accurate records within the CRM system, follow up on customer enquiries, and identify opportunities to expand existing accounts.This is an exciting opportunity for a commercially driven sales professional who enjoys building relationships, working in an international environment, and contributing to the growth of a business committed to sustainability and the circular economy.Key Responsibilities Manage and grow an assigned customer portfolio within the German-speaking market. Develop and maintain long-term customer relationships while identifying new business opportunities. Support both sales and procurement activities related to industrial processing and packaging equipment. Assess commercial opportunities and contribute to negotiations with customers and suppliers. Collaborate closely with colleagues across international teams to achieve sales objectives and business growth targets. Maintain accurate customer, sales, and opportunity data within the CRM system. Requirements Your Profile - C2 or C1 level of the German language, with excellent communication skills in English. Minimum of 5 years of experience in sales, inside sales, account management, or business development. Proven experience working within a B2B environment and managing customer relationships. Strong commercial mindset with the ability to identify opportunities, negotiate effectively, and drive revenue growth. Interest in and affinity for industrial machinery, technical equipment, manufacturing, or process-related industries. Ability to quickly develop product and market knowledge to support both sales and purchasing activities. Experience managing sales pipelines, quotations, customer follow-up, and opportunity tracking through CRM systems. Confident using modern business software, CRM platforms, and digital sales tools. Self-motivated and capable of managing a portfolio of customers with a high degree of autonomy. Strong organisational skills with the ability to prioritise multiple projects and customer requests. International business exposure and the ability to work effectively with colleagues and customers across different countries and cultures. A proactive, hands-on approach combined with a strong customer focus and solution-oriented mindset. Benefits Competitive salary between €4,300 and €4,600 gross per month , depending on experience. Attractive variable bonus scheme . The opportunity to join a growing international organization with excellent long-term career prospects. Please note: This is a full-time, office-based position , and regular on-site presence is required. Full-time position (40 hours per week) Working hours: 08:30 – 17:00 Travel expense reimbursement Pension scheme 31 vacation days per year based on full-time employment Initial one-year employment contract One-month probation period Preferred start date: 1 September 2026 Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

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Bedrijfsomschrijving You will work within the Front Office department of Samsung SDS. The department is responsible for ensuring that Samsung deliveries are delivered on time and in full. The team works closely together with logistic service providers and Samsung Electronics to provide timely and proactive updates regarding delivery statuses. The responsibility of the department starts from the moment trucks depart from the warehouses until deliveries are completed successfully. The team focuses on maintaining the On Time Delivery KPI and On Time Information on Delivery KPI above target levels and takes preventive actions when risks or delays occur. You will work in a dynamic and international logistics environment where communication, customer focus and problem solving are important. FunctieomschrijvingAs a Front Office Coordinator at Samsung SDS, you are responsible for monitoring deliveries and ensuring that shipments are delivered on time and in full. You are the first point of contact for customers regarding shipments and transport related topics. In this role, you closely monitor in transit shipments and provide customers with timely and proactive updates regarding delays, risks or changes in delivery status. You also act as the first escalation point for customers, carriers and colleagues during daily operations. Your responsibilities include: Following up on in transit shipments via different transport modes Re-routing freight when needed to meet demands and minimize costs Identifying risks and delays at an early stage and taking appropriate actions Providing proactive updates to customers regarding delays or potential risks Creating and sharing detailed shipment status overviews Answering customer questions in a customer-oriented and satisfactory way Providing solutions or alternatives to customers when issues occur Managing customer emotions and de-escalating negative situations Working according to applicable SOP’s (Standard Operating Procedures) Working closely together with transport service providers to ensure efficient execution of processes Investigating process exceptions and disturbances to prevent and solve issues Monitoring and maintaining the On Time Delivery KPI and On Time Information on Delivery KPI Collecting IOD/COD documents according to KPI agreements Preparing and sending daily OTD and tracking reports to management, customers and stakeholders You work closely together with Samsung Electronics, carriers and warehouse operations to ensure smooth transport processes and high customer satisfaction. Functie-eisenYou are customer-oriented, proactive and able to stay calm in a fast-paced logistics environment. You know how to communicate professionally with customers and stakeholders and can handle escalations in a constructive way. What you bring: A Bachelor or Master degree in Logistics 1 to 3 years of relevant work experience Good Business English skills, both spoken and written Experience with MS Word and Excel An assertive and proactive attitude Strong problem-solving skills The ability to prioritize multiple tasks and responsibilities A team-player mindset and strong communication skills Willingness to work in shifts Curiosity and eagerness to learn ArbeidsvoorwaardenAt Samsung SDS, you will work in an international logistics environment where customer satisfaction and operational performance are central. What Samsung SDS offers you: A challenging role within an international organization A dynamic and fast-paced working environment The opportunity to further develop your logistics and transport coordination skills Close collaboration with customers, carriers and warehouse operations A professional team focused on operational excellence and customer satisfaction

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Wat je gaat doen As a Spare Parts Coordinator, you will coordinate and follow up on spare parts orders, quotations and customer requests for international markets. You will have frequent contact with customers, internal departments, Supply Chain and external parties. This is a versatile role that requires more than just administrative skills. You will be responsible for handling and actively following up on incoming emails and customer requests. You ensure that questions are answered in a timely manner and that outstanding matters are properly followed up. You will also regularly liaise with customs authorities and ensure that the required documentation is provided on time. Your responsibilities will include: - Processing and following up on orders and quotations; Handling and actively following up on incoming emails and customer requests; Maintaining contact with international customers and agents; Monitoring outstanding actions and deliveries; Coordinating with internal departments and Supply Chain; Following up on customs-related matters and required documentation; Processing information in SAP S/4HANA; Following up on outstanding payments; Arranging travel arrangements for service employees. You work in a structured way, know how to set the right priorities and take initiative to resolve and follow up on issues. Wat we je bieden What we offer: A challenging position for 40 hours per week; A gross monthly salary of €3,500 to €4,200, based on a 40-hour working week; An intensive onboarding period of approximately one month in Boxmeer; After the onboarding period, the possibility of working from Eindhoven can be discussed; The possibility to work from home approximately 40% of the time; An international and dynamic working environment; A position with a high level of responsibility and room for personal development; Working with modern systems, including SAP S/4HANA. Functie-eisen For this position, we are looking for someone who works independently, proactively and in a structured manner, and who can easily switch between different tasks and priorities. You have: At least MBO+ level of education and working experience; C1-level English, both written and spoken; Strong communication skills; A customer-focused and proactive attitude; A precise and structured way of working; Strong organizational and communication skills; A genuine team-player mentality; An affinity with technology and/or logistics processes. A strong advantage: - Experience with SAP S/4HANA; Experience in logistics, Supply Chain or order management; Experience with import, export or customs; Experience with spare parts; Experience in an international working environment; Fluency in Turkish; Fluency in Arabic. Please note: During the first month, you will work fully from Boxmeer. After this onboarding period, the possibilities for working from Eindhoven and from home can be discussed. Over het bedrijf You will be working for an international market leader in the development and production of machinery for the food processing industry. Innovation, technology and collaboration are at the heart of the organization. From the Boxmeer location, you will be part of a professional and international team responsible for supporting customers and ensuring that the spare parts process runs smoothly. In this role, you will have frequent contact with international customers, internal departments and external parties, including customs authorities. You will contribute to the efficient handling of orders, documentation and customer requests. The position offers a dynamic working environment where communication, accuracy and proactivity are highly valued. There is room for taking initiative, improving processes and developing yourself professionally. The location is easily accessible from Nijmegen, Uden and Venray, as well as from German cities such as Kleve and Goch.

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Maintenance & Service Team Leader Would you like to lead a technical team while still staying closely involved with the technology yourself? Join SSI SCHÄFER as a Maintenance & Service Team Leader. You will work at PRIMARK®’s distribution centre in Roosendaal, which covers more than 30,000 m². Here, you will work with automated cranes, AGVs, a monorail system, pallet conveyor systems and almost 500 Flexi Shuttles. You will coordinate the daily maintenance activities, lead your team and work together with your colleagues to keep all systems running smoothly. Curious to find out more? Read on. What will you be doing? You will make sure that the technical logistics process within the distribution centre continues to run smoothly. You will lead a team of five employees, coaching and supporting them while acting as the main point of contact for day-to-day activities. At the same time, you will remain hands-on with the technology, working with systems such as automated pallet cranes, AGVs, sensors, scanners, weighing systems, roller conveyors, conveyors and shuttles. You will regularly coordinate with PRIMARK®, logistics partner GXO and your colleagues to ensure that activities and processes are properly aligned. You will also prepare reports for handovers to other shifts and your manager. These reports cover topics such as the technical condition of the systems, completed maintenance work and maintenance planning. Together with your team, you will also look for ways to improve the technical process. Do you see opportunities to make activities or processes more efficient? You will discuss these with your manager and colleagues. No two working days are the same: one day the focus may be on preventive maintenance, while the next an unexpected breakdown may require your immediate attention. What we offer As a Maintenance & Service Team Leader, you will have a leadership role that combines technology, maintenance and employee development. You will work with modern automated systems, make independent decisions and support your team in developing their skills and expertise. We offer: a permanent employment contract; a gross monthly salary between €4,200 and €4,700, depending on your experience and education; a 30% shift allowance on top of your salary; a full-time position in a five-shift system, averaging 34 working hours per week due to the shift schedule, excluding a number of additional scheduled attendance days; a travel allowance of €0.23 per kilometre, up to a maximum commuting distance of 50 km each way; 27 days of annual leave, a PME pension scheme and employment conditions in accordance with the Metalektro Collective Labour Agreement; an extensive onboarding programme, including training on the various systems and installations. What you bring You have a secondary vocational education (MBO) level of working and thinking; you have at least five years of work experience in a technical environment; you are able to coach, support and motivate employees; you are approachable and can communicate effectively with employees, managers, the customer and other stakeholders; you have a good command of both Dutch and English; certificates such as VCA, RAMS, Low Voltage or NEN 3140 would be an advantage. Could this be your new job? Apply for this position using the button below. Would you like some more information about the role first? Please contact Xenia Hoekstra on 06-43549666 or xenia.hoekstra@enhrsolutions.com . About SSI SCHÄFER We are one of the world’s leading providers of intralogistics solutions. We help our customers increase the efficiency and sustainability of their warehousing, order picking and logistics processes through innovative technologies and software. From fully automated warehouses with tailored service and maintenance solutions to manual and semi-automated systems, we provide cost-effective intralogistics solutions from a single source. We have also developed into one of the world’s leading software providers for intralogistics. SSI SCHÄFER employs 8,600 people across 80 companies and seven production facilities worldwide, providing customers from all industries with tailored intralogistics solutions.

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You will be part of the Finished Vehicle Logistics (FVL) BeNeLux Operations Team and play an important role in ensuring quality and customer satisfaction within our new operation in Amsterdam. Based at a new port facility, you will manage claims and quality-related activities from our German market and customers.In this role, you will be responsible for handling damage claims, investigating incidents, and supporting the continuous improvement of service quality. You will work closely with customers, carriers, suppliers, and internal teams to ensure claims are accurately processed, issues are resolved, and corrective actions are followed up.Depending on your qualifications and professional experience, this position may be offered at either the Junior Specialist or Specialist level, with responsibilities aligned to your experience. Your Responsibilities:Claims & Incident Management Review and classify incoming damage notifications and claims. Handle claims according to contractual, legal, and internal procedures. Determine liable party, amount of damage and compensation Collect and maintain supporting documentation such as photos, reports, and statements. Follow up on claims through to resolution and support related administrative processing. Analyse damage cases, identify root causes, and support corrective actions. Contribute to reducing damage rates and improving service quality Communicate with customers, carriers, suppliers, and internal teams on claim-related matters. Work with German market and customers, as well as Dutch. Quality & Operational Support Support the handling of operational incidents and quality deviations. Coordinate with logistics partners on corrective actions and follow-up activities. Identify recurring issues and support solutions to prevent future incidents. Reporting & Process Support - Maintain accurate claim data, documentation, and case updates in relevant systems. Creating reports/statistics/KPI files/flow charts Evaluate business partners service performance based on KPI Requirements Fluent in German and English , both written and spoken. 3+ years of experience in damage & quality management in the finished vehicle sector You have relevant working knowledge of commercial law as well as transport law and transport regulations You have advanced knowledge of MS Office software Advanced negotiation & persuading skills, and analytical thinking You currently live in the Amsterdam region. Higher vocational education in logistics or good a similar field You hold full working rights in the Netherlands. This client can not offer sponsorship for this position. Benefits Full-time position, 40 hours per week Competitive salary starting from €44,000 gross annually, including 8% holiday allowance Monthly allowance Gym membership contribution Hybrid working, with up to 2 days per week from home Subsidised language courses Pension scheme Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

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As an Order Picker, you play a vital role in the logistics process, ensuring everything runs smoothly. Your tasks include: Accurately collecting customer orders. Performing various warehouse duties. Operating forklifts and reach trucks to gather products. Contributing to a positive team atmosphere and a pleasant working environment. Maintaining a clean and organized workspace. Your efforts and attention to detail help keep logistics processes efficient and seamless. We offer you: A full-time position, Monday to Friday, 08:30 AM to 5:00 PM. An inclusive and friendly work environment with a diverse team. A competitive gross hourly wage of €16,07 (for 21+ years). Higher hourly wage (€16,41) with reach truck certification and experience. A dedicated contact person for all your questions. Weekly salary payments for your convenience. We are looking for a motivated colleague who fits the following profile: 0–2 years of experience as an order picker or warehouse worker. Experience operating forklifts and reach trucks; a valid certificate is preferred or willingness to obtain it through us. Good command of Dutch and/or English. Available immediately. A friendly and positive attitude. A team player who can also work independently. Our client is responsible for the sales, distribution, service, and support of diesel engines throughout the Benelux region. As an international organization, they place great value on diversity and take pride in working with people from a wide range of cultures and nationalities. With a team of 200 colleagues representing over 30 different countries, they create an inspiring and dynamic work environment. Their strong reputation is built on a customer-focused approach and excellent service, which continues to be highly appreciated by their clients.

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With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht. what we offer Multicultural and dynamic work environment 40 hours per week Work at the CAC head office in Maastricht (NL) Full time training program Personal development Required language skills: French and English who are you fluent in French and English on a native level; other fluent language skills are a plus; preferably experienced in a customer service environment; the ability to remain calm and collected in difficult customer situations; motivated and very customer minded; can work in a team as well as on your own; attention to detail based on organizational and time management skills; living in the area of Maastricht. what will you doThe Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently. In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job! where will you workThe Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista! multicultural, dynamic and international working environment; an open, friendly and relaxed atmosphere; training program and training on the job; 40 hours per week. job applicationDo you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

Do you get energized by helping people? Are you a good listener and do you work meticulously? Do you also enjoy performing administrative tasks? Then this job as customer service worker is the job for you!

Furthermore you will receive a salary from € 16,13 gross per hour as a customer service worker! 🤑

What we offer

• Earn € 16,13 gross per hour!
• Travel expense reimbursement!
• Nice team! 🥳
• Opportunity for a permanent contract!
• Pension from day one!
• Fun team-building activities!

Who you are
As customer service worker you offer customers a listening ear. You enthusiastically assist everyone as a customer service worker! You are patient and approach problem-solving proactively. Experience with customer service and logistics is a plus! You actively engage with the customer and assist them where necessary. You speak English fluently. Being on call 4 / 5 times a year in thte weekend is no problem for you! The work hours are from 09:00 - 17:30 or from 09:30 - 18:00.

What will you do
You park your car or bike in the parking lot and swipe yourself in with your badge! You grab a cup of coffee and head to your desk. You check your email and answer incoming calls. At 10:00, there’s a team meeting to ensure everyone is on the same page. The latest updates are discussed, and then everyone gets back to work! 👩🏼‍💻👨🏽‍💻

The day is roughly 40% customer service and 60% logistical administration. You provide top-notch service to customers by phone or email. You offer information about orders, deliveries, products, and other questions. You follow up on complaints and enter orders! Essentially as a customer service worker you are truly the face of the organization.

After the day is done you log off. Then say goodbye to your colleagues and head home. See you tomorrow! 👋🏽

Where will you work
Everywhere you see them driving, those large Kuehne + Nagel trucks. That's no surprise. Kuehne + Nagel is one of the largest logistics companies in the world! The company has over 79,000 employees at approximately 1,300 locations in more than 100 countries. Kuehne + Nagel not only takes good care of their customers but also their employees! Higher salary, growth opportunities, chance of a permanent job, good atmosphere, and personal attention. That's what you want too, right?!

As customer service worker you'll be working in a team of about 20 colleagues. Every Friday, a fun activity is organized. It could be a walk, enjoying something tasty together, or a special challenge! #workfun

Job application
Do you want to work as a customer service worker? Don't hesitate any longer and apply now! Do you have any questions? Contact us! #mkb

Over de vacature

Are you detail-oriented, accurate, and ready to kickstart or expand your logistics career? 🌍 As a Trade Compliance Specialist at Flex in Oostrum, you make sure international shipments cross borders smoothly without unnecessary delays or duties! Enjoy 31 vacation days and a great salary up to € 3.500 bruto per month! Sounds like your next step? Read on and apply today!

What we offer

• Time off: 31 vacation days per year!
• Options between 32 - 40 hours!
• Easily accessible by car and public transport!
• A great salary, up to € 3.500 bruto per month!
• Working @ Flex! A a well known and great employer!
• A job with long term perspective!

Who you are
As a Trade Compliance Specialist, you are solution-oriented and accurate. Furthermore, you enjoy working independently (with the support of your direct colleagues of course). You already have some knowledge with customers or administration in supply chain/logistics.
You can answer yes to all questions below:

• You live within a range of 50 km from Oostrum;
• You speak and understand English on a level of minimum B1;
• You are available to work between 07.30 - 18.00 o'clock;
• You have at least 2 years of experience in international logistics. Think of Customer Service, Transport Administration or Customs.

What will you do
International transport is about more than just sending a shipment. You are the essential link ensuring all customs paperwork and partner screening are spot on. Working alongside an experienced team and you keep administrative processes sharp. You ensure all global shipments will move over the world without any issues.
Your daily tasks summarized:

• Screen business partners and recipients to make sure you connect the correct documents/files;
• Help prepare export dossiers, transport and customs documents
• Maintain accurate customs records, both in Excel and in the internal system.

Where will you work
You will join Flex in Oostrum, a global leader in supply chain solutions. Together with over 750 colleagues in the region, you serve major international clients. You will end up in a an informal company, where you can stay for a long time, if you want. You will receive 31 days of holiday, get travel allowance and an annual bonus when company results allow it. #MKB

Job application
Ready to kickstart your new adventure? Don't wait — hit that apply button right now and let’s get in touch!

Good to know: within 15 minutes of your application, you’ll receive a WhatsApp message from us with a few short questions to speed up your process. Don't have WhatsApp? No worries, we will call or email you within one business day!