Erp technical support engineer Vacatures

Over de vacature

Overview

In this role you support internationale klanten die met geavanceerde ERP-omgevingen werken. Je bent het eerste technische aanspreekpunt, lost problemen op en begeleidt migraties samen met teams in Eindhoven en Los Angeles. Je bewaakt systeemefficiëntie en beheert databases op afstand, met klanttevredenheid als centraal doel. Je werkt aan ERP-installaties, upgrades en proactieve optimalisatie in een internationale omgeving.

Arbeidsvoorwaarden / Benefits

• stimulerende werkomgeving
• internationale samenwerking
• ruimte voor persoonlijke en professionele groei
• extern reizen voor trainingen of klantbezoeken
• open teamcultuur
• Brainport Industries Campus locatie

Verantwoordelijkheden

• Eerstelijn technisch aanspreekpunt voor klanten met ERP-omgevingen en proactieve probleemoplossing
• Begeleiden van ERP-installaties en migraties en optimaliseren van systeemprestaties
• Remote databasebeheer en performance tuning van klantdatabases
• Samenwerking met internationale teams en afstemming van processen voor hoge servicekwaliteit
• Documentatie en rapportage van klantinteracties, oplossingen en voortgang

Belangrijkste vereisten

• Bachelor in Informatietechnologie of vergelijkbaar

• Kennis van Oracle Database en/of Microsoft SQL Server

• Ervaring met Unix/Linux-omgevingen

• Bekendheid met remote support tools en moderne IT-infrastructuur

• Aantoonbaarheid van zelfstandig projectmanagement bij migraties/upgrades

• Uitstekende probleemanalytische vaardigheden

• Vloeiend Engels; extra talen zijn een pré

• Affiniteit met ERP-systemen en productie-/logistieke workflows

• Klantgericht en proactieve communicatieve vaardigheden

• Klantgericht

• Empathisch

• Proactief

• Oracle Database

• Microsoft SQL Server

• Unix/Linux

Over de vacature

Overview

In this role you will design and implement automated equipment for our manufacturing plant, collaborating with cross-functional teams to support production and maintenance of advanced medical devices. You will work with international colleagues, transitioning from design to build and testing phases, and ensure compliance with safety and quality standards. The position offers hands-on tooling development and process optimization in a fast-growing automation group. You will help scale automated solutions that improve manufacturing performance and product quality.

Arbeidsvoorwaarden / Benefits

• 27 paid vacation days
• hybrid work options
• commuting allowance
• pension scheme
• health insurance contribution
• training opportunities

Verantwoordelijkheden

• Part of automating and improving our manufacturing processes to produce medical devices
• Create SolidWorks models, drawings, and assemblies
• Provide technical support, conduct root cause analysis, and implement corrective/preventive actions
• Perform process capability studies, evaluations, and cost analyses
• Develop, update, and review engineering docs (instructions, drawings, test procedures, reports)
• Investigate new tooling, materials, prototypes, manufacturing processes, and technologies
• Research and qualify new suppliers/vendors, including setting technical requirements
• Follow safety and quality training to ensure CE, ISO compliance

Belangrijkste vereisten

• Engineering degree in industrial, manufacturing, or mechanical engineering (HBO/HTS/BSc/MSc) or equivalent

• Experience in a highly regulated environment with planning and coordinating machine design automation processes

• Technical analytical skills with a hands-on approach

• Understanding of prototyping and manufacturing processes

• Experience with 3D modeling software (SolidWorks, AutoCAD or equivalent)

• Experience with ERP, SAP, and/or Product Lifecycle Management (PLM) applications (preferred)

• Excellent English (verbal and written)

• strong analytical mindset

• hands-on approach

• team collaboration and cross-functional communication

• SolidWorks (3D CAD)

• AutoCAD or equivalent

• ERP/SAP/PLM experience

Over de vacature

Job Description

Nordson Industrial Coating Systems, a global leader in industrial coating systems, is seeking a highly motivated and talented Customer Service Employee to join our team in Geleen, Netherlands. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the Role

Are you someone who enjoys helping customers, solving problems, and working in an international environment where no two days are exactly the same? As a Customer Service Employee, you will be at the heart of our European customer operations, ensuring that orders, quotations, and customer requests are handled accurately and professionally from start to finish. You will work closely with colleagues across Sales, Finance, Operations, Warehouse, and Technical Support, building strong relationships while delivering an excellent customer experience.

This role offers the opportunity to develop valuable expertise in SAP, customer service operations, and international business processes within a stable and growing global organisation. Whether you already have customer service experience or are looking to build a long-term career in a business environment, you will join a supportive team that values collaboration, continuous learning, and personal growth.

By joining Nordson, you become part of a company where many employees build long-term careers and continue to develop through new opportunities, projects, and internal growth.

Role and Responsibilities

• Act as a primary point of contact for customers and internal stakeholders across Europe.
• Create and process quotations and customer orders using SAP and related systems.
• Manage customer inquiries received via email, telephone, and ticketing systems.
• Provide customers with accurate updates regarding orders, deliveries, and requests.
• Handle returns, warranty claims, credit requests, and other after-sales activities.
• Resolve customer issues and coordinate appropriate escalation when required.
• Collaborate with Sales, Finance, Warehouse, Operations, and Technical Support teams.
• Ensure accurate data entry and maintenance of customer and order information.
• Proactively follow up on open quotations, orders, and customer requests.
• Contribute to a positive, professional, and customer-focused team environment.

Skills and Qualifications

Must-Have

• Strong English communication skills, both written and verbal.
• Customer-oriented attitude with a professional and friendly approach.
• Strong attention to detail and commitment to accuracy.
• Analytical thinking and problem-solving skills.
• Ability to work independently and as part of a team.
• Comfortable working in an international and multicultural environment.

Nice-to-have

• Experience in customer service, order management, logistics, administration, or a similar business environment.
• Experience working with SAP or other ERP systems such as Oracle.
• French language skills.
• Additional European language skills, including Dutch.

Travel

• No travel is required for the job

Benefits

We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include:

• Competitive salary package.
• Holiday allowance.
• 13th month salary.
• Long-term career opportunities within a stable and growing international organisation.
• Training and development opportunities, including SAP and customer service process training.
• Exposure to an international customer base across Europe.
• Potential hybrid working opportunities after successful onboarding and training.

About Nordson Industrial Coating Solutions

Manufacturers rely on Nordson Industrial Coating Solutions equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production. By joining our team today, you will help us bring innovative ideas to life.

Nordson Industrial Coating Solutions is a global team that works to create industrial coating solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Industrial Coating Solutions.

We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.

Interested?

If you are excited about joining an international team where customer focus, collaboration, and continuous improvement are valued every day, we would love to hear from you. Join Nordson Industrial Coating Systems and become part of a company where many employees build long-term careers while helping customers across Europe succeed. Apply online today with your CV and take the next step in your career with Nordson.

#LI-RP2

Over de vacature

Overview

As a Senior Consultant: Forward Deployed Engineer, you will connect enterprise data and systems to enable AI-powered decision making for finance operations. You'll work directly with client teams to translate business needs into scalable data and AI-enabled solutions, from discovery through production deployment. The role blends engineering with business understanding to deliver trusted analytics, agents, and workflows that support planning, reporting, and treasury. You'll join EY's Finance Data & Agentic solution team, driving transformation in a collaborative, open culture.

Arbeidsvoorwaarden / Benefits

• competitive salary
• pension plan
• annual bonus
• 29 days annual leave
• mobility budget (lease car, transport)
• hybrid working and home-office setup

Verantwoordelijkheden

• Understand business requirements and define solutions aligned with client needs
• Design data and integration architectures; specify data requirements and acceptance criteria
• Develop data pipelines, governance, and lakehouse/analytic solutions on Fabric, Databricks, or Snowflake
• Build analytics products and agent-based workflows that connect to ERP and planning systems
• Apply AI tools in a controlled development lifecycle; review code and validate results
• Own deployment, monitoring, and incident resolution; support adoption and create reusable components

Belangrijkste vereisten

• Hands-on data platform engineering or software engineering with production delivery experience

• Strong Python and SQL; experience with APIs and enterprise integration

• Experience with Microsoft Fabric (Lakehouse), or Databricks/Snowflake; ability to transfer skills between platforms

• Understanding of orchestration, data quality, security, performance, and monitoring; experience with GitHub or Azure DevOps

• Experience using AI coding tools and building AI applications or agents linked to enterprise data

• Knowledge of planning/forecasting, performance management, financial reporting, consolidation, treasury or risk

• Ability to work with business users, domain experts, and technology teams; English required; Dutch advantageous

• University Master's degree in Digital Business Administration, Business Economics, Financial Economics, Finance, Accounting & Control, or related field

• At least 3 years of professional experience

• Experience with Azure, Power BI; ERP/accounting/planning implementations; regulated financial services environment

• Collaborative mindset

• Clear technical communication

• Stakeholder management

• Python

• SQL

• APIs