Administratie & Secretarieel Vacatures in Smilde

Over de vacature

Are you the one who stays cool when the heat is on? 🔥 Do you enjoy being in direct contact with customers? In the heart of Venlo's logistics hub, we are looking for a Customer Service Representative. You can jump hurdles and make clients smile. No boring office days here—just high energy, international vibes, and a team that has your back. We offer both fulltime and parttime (24 / 32 hours) opportunities. Want to earn up to €3,500 per month? And work in a team where no two days are the same? Read on and land this job!

What we offer

• Money talks: € 20 per hour!
• A job for the long term!
• An international work environment!
• Fulltime or Parttime (24-32 hours) opportunities!
• Administration and Customer Service!
• Working at a global logistics giant!

Who you are
As a Customer Service Representative, you are a communication star. Who always maintains a positive attitude—even when things get busy. You are proficient with ERP systems and interacting with customers comes naturally to you. No request is too much; you are a true problem-solver who won't let go until every detail is sorted out. Also, you possess the following:

• A MBO degree thinking level;
• A good command of the English language;
• Proven experience in logistics and/or customer service.

What will you do
As a Customer Service Representative, you start your day with a cup of coffee. And a chat with your colleagues. Then, you dive right in and start tackling customer inquiries. You make sure everything runs like clockwork! As the primary point of contact, you help customers via email, phone, and chat. You deal with orders, resolve complaints, and brainstorm ways to make our processes even better. Your job satisfaction? That comes from interacting with people and solving complex puzzles. Youre the "voice of the company" for international clients via phone and mail.

• Turning complex orders into smooth deliveries;
• Collaborating with the warehouse team to hit those deadlines;
• Analyzing KPIs to keep the service level at an all-time high.

Where will you work
You will join our Customer Service Team. Where you'll work for several major clients, including those in the medical sector. The atmosphere is international and professional, but above all, very welcoming and fun! Also to a great environment, we offer overtime pay. And various training and development opportunities for your future growth. The vibe? Think international flair meets local cosyness. You’ll be working with colleagues from all over the world: English is the daily language. They work hard to hit the targets, but they celebrate the wins even harder during team events and lunches! Cheers to that! 🥂

Job application
Interested? Great! Apply or give us a call!