Administratie & Secretarieel Vacatures in Sint Michielsgestel

Over de vacature

In this role, the coordinator will be a key link between the company and its clients, ensuring seamless communication and project execution from the initial inquiry through to final delivery. Working closely with the French sales team—consisting of three Area Managers—this position is responsible for preparing detailed quotes, managing orders, coordinating deliveries, and handling invoicing and payment follow-ups.The role also includes frequent collaboration with international colleagues and direct communication with the headquarters and production sites in the Netherlands to align customer requirements with internal processes.

Here's a list of the specific tasks: - Prepare detailed quotations based on input from Area Managers

• Register and manage incoming orders
• Coordinate logistics and delivery planning
• Oversee invoicing and follow up on outstanding payments
• Act as a primary point of contact for clients, ensuring timely and accurate responses
• Liaise regularly with colleagues across international offices
• Coordinate with the headquarters and manufacturing facilities to meet client expectations
• Maintain a strong focus on customer satisfaction and brand representation

Requirements

This is a highly autonomous and versatile position that requires both administrative precision and a customer-focused mindset. Next to this, here are some set requirements:

• 3+ years of experience in a similar administrative or client-facing position;
• Professional level of French and English, and an understanding of Dutch (B1+);
• Proficient in Microsoft Office and comfortable working with digital tools;

Benefits

Our client can offer a temporary contract initially, with the intention to continue long-term. Next to this, you would receive: - 25 holiday days (based on full-time);

• Public transport and travel cost reimbursement;
• An open and collaborative work culture;
• Opportunities for growth within an international environment;

Application Procedure

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Over de vacature

Are you a natural-born connector who adapts faster than a chameleon and stays cool when plans change at the drop of a hat? Then this is the perfect match you’ve been waiting for! We are looking for an enthusiastic English & German-speaking Customer Service Representative to join an international company—someone who will make a real difference with heaps of energy, a sense of humor, and a proactive attitude. In this role, you’ll be far more than just a standard helpdesk agent: you’ll act as a strategic partner to restaurants and interact effortlessly with top-level international executives. You’ll quickly master the ins and outs of this dynamic field, ensuring that partners can run their businesses smoothly, successfully, and with a smile. ✨

What we offer

• Good salary between €3,200 and €3,500!
• A dynamic environment where a lot is happening!
• Possibility to work from home
• Office hours between 09:00 and 17:00
• Great atmosphere!
• An international workplace where you learn a lot!

Who you are
As a customer service representative, you are a pillar of stability for your team and our partners. No fixed processes? No problem; you thrive in a dynamic environment and switch effortlessly between priorities. When things are quiet, you don’t just sit around—you proactively come up with plans to improve the work. You have exceptional communication skills, possess a great deal of empathy, and love spending hours improving the system.

• You speak and write English
• You speak and write German
• You are available 40 hours a week
• You can travel to the location in Amsterdam
• You have over two years of experience in Customer Service

What will you do
As a Customer Service Specialist, you coach agents, monitor quality, and step in yourself whenever necessary. You might spend up to six hours a day on the phone with restaurant partners, providing support and strengthening relationships. You constantly communicate with top international managers in English and adjust course as daily priorities shift. You and your team run the show!

• Point of contact and sparring partner for restaurant partners (by phone)
• Get in touch with international clients in English
• Proactively improving processes
• Quickly adapting to changing priorities

Where will you work
You’ll be joining a fast-growing international company in Amsterdam. We operate in a dynamic market where no two days are the same. You’ll work alongside ambitious, friendly colleagues from all over the world. There is plenty of room for your own input and creativity; we’re building this together, meaning your ideas really make a difference. It’s a fantastic place to give your career a major boost! 🚀🌍 #SME

Job application
Are you the customer service representative we’re looking for? Then don’t wait any longer—apply right away via Tempo-Team! We can’t wait to meet you!