Senior manager data technology Vacatures in Amsterdam

Over de vacature

Als Senior Manager Data & Technology bij ConQuaestor ben je verantwoordelijk voor het leiden van complexe vraagstukken op de CFO-agenda, van strategie tot realisatie. Je vertaalt richting naar concrete analyses, ontwerpen en implementaties en zorgt ervoor dat digitale en datagedreven initiatieven echt tot leven komen. Daarmee help je organisaties hun besluitvorming te verbeteren en prestaties te versterken. Je combineert inhoudelijke expertise met leiderschap en eigenaarschap, en krijgt volop ruimte om richting te geven én bij te dragen aan de verdere ontwikkeling van onze D&T-praktijk.

Dit ga je doen

In deze rol:
• Neem je de leiding over digitale en data-gedreven transformaties binnen finance en technologie.
• Werk je aan thema’s zoals datadigitalisering, AI-toepassingen, ESG-rapportages en cloudtransities.
• Vertaal je innovatieve technologieën (zoals GenAI, slimme automatisering en advanced analytics) naar praktische oplossingen met aantoonbare waarde voor de business.
• Ondersteun je klanten bij het vormgeven van moderne operating modellen en begeleid je hen richting een flexibele en toekomstgerichte organisatie.
• Geef je sturing aan teams, zowel intern als bij de klant, en zorg je voor structuur, kwaliteit en tijdige oplevering.
• Draag je actief bij aan het ontwikkelen van proposities, marktinitiatieven en het benutten van commerciële mogelijkheden.

Je bent fit for the job als je...

• Ruime ervaring hebt met digitale en/of financiële transformaties, bijvoorbeeld binnen consultancy of een vergelijkbare strategische rol.
• Complexe vraagstukken snel doorgrondt en deze weet te vertalen naar concrete en haalbare oplossingen met zichtbare impact.
• Energie krijgt van samenwerken met klanten en het begeleiden van teams naar tastbare resultaten.
• Een duidelijke visie hebt op de rol van data, technologie en digitalisering binnen de CFO-agenda.
• Ondernemend bent ingesteld en graag meebouwt aan de groei van een praktijk.
• In staat bent om complexiteit terug te brengen tot overzichtelijke keuzes en praktische vervolgstappen.

Dit krijg je van ons

• Een senior rol met directe impact op strategische trajecten bij vooraanstaande organisaties.
• Veel vrijheid om mee te bouwen aan een groeiende consultancypraktijk, waarin jouw ideeën daadwerkelijk worden gerealiseerd.
• Een gericht ontwikkeltraject met aandacht voor (persoonlijk) leiderschap, coaching en begeleiding.
• Flexibele werkmogelijkheden en een passend salaris afhankelijk van jouw ervaring en niveau.
• Een open, ondernemende en collegiale werkomgeving waarin samenwerking en vakmanschap centraal staan.

Dit zijn wij

ConQuaestor zet strategie om in meetbare resultaten. Met onze sterke basis in finance weten we hoe je visie vertaalt naar concrete stuurinformatie en cijfers. Tegelijkertijd gebruiken we data en rapportages om nieuwe inzichten te creëren die strategieën verder aanscherpen. We werken dagelijks aan complexe financiële en organisatorische uitdagingen bij toonaangevende organisaties in Nederland. Daarbij gaan we verder dan advies: samen met onze klanten realiseren we blijvende verbeteringen — van strategie en implementatie tot data en betere besluitvorming.

ConQuaestor maakt deel uit van Team EIFFEL: een netwerk van meer dan 3000 professionals, actief binnen 24 expertisedomeinen en werkzaam voor ruim 600 opdrachtgevers. Groots in omvang, persoonlijk in aanpak. Ons clubhuis vormt de basis waar kennisdeling, ontwikkeling en samenwerking centraal staan.
#LI-AV1

Deze skills komen van pas

• Verander- en Procesmanagement
• Strategische planning
• Strategisch beleid
• Strategieontwikkeling
• Stakeholdermanagement

• Ervaring met data-gedreven besluitvorming, BI-tools en advanced analytics.
• Kennis van datamanagement, data governance en globale data-architectuurprincipes.
• Affiniteit met digitalisering, ESG-thema’s en procesoptimalisatie.
• Ervaring met agile werken en/of omvangrijke verandertrajecten.
• Inzicht in operating modellen en hoe data structureel waarde kan opleveren.

Over de vacature

Als Senior Consultant Data & Technology bij ConQuaestor werk je aan digitale transformaties met aantoonbare impact. Je combineert finance, data en technologie en zet jouw analytisch vermogen in om organisaties concreet verder te helpen. Je neemt initiatief, brengt nieuwe ideeën in en ontwikkelt jezelf richting een rol met meer verantwoordelijkheid en invloed binnen projecten én onze praktijk.

Dit ga je doen

Je werkt aan complexe vraagstukken op het snijvlak van finance en technologie.

Je:
• Draagt bij aan transformatieprogramma’s binnen finance en data.
• Analyseert data, processen en technologie en vertaalt inzichten naar concrete, werkbare oplossingen.
• Ondersteunt bij strategie en implementatie op het gebied van digitalisering, data & AI, ESG en cloud.
• Werkt in multidisciplinaire teams en neemt zelfstandig verantwoordelijkheid voor projectonderdelen.
• Bereidt presentaties, workshops en adviesrapporten voor en ondersteunt bij klantinteractie.
• Deelt actief kennis en begeleidt minder ervaren collega’s.

Je bent fit for the job als je...

• 4–6 jaar ervaring hebt binnen consultancy of een vergelijkbare rol, met focus op finance, data of technologie.
• Analytisch sterk bent en energie krijgt van complexe vraagstukken.
• Ambitie hebt om door te groeien en meer eigenaarschap te nemen.
• Sterk communiceert en stakeholders effectief weet mee te nemen.
• Nieuwsgierig bent naar nieuwe technologieën en de toepassing daarvan in de praktijk.

Dit krijg je van ons

• Veel ruimte om te groeien via opleidingen, coaching en toenemende verantwoordelijkheid.
• Ervaring bij toonaangevende organisaties die volop in digitale transformatie zijn.
• Een duidelijk groeipad richting een rol als Manager binnen ConQuaestor.
• Flexibele werkmogelijkheden en een marktconform salaris passend bij jouw ervaring.
• Een collegiaal team waarin vakmanschap, vertrouwen en samenwerking centraal staan.

Dit zijn wij

ConQuaestor helpt organisaties bij het toekomstbestendig maken van hun finance- en datafuncties. We werken aan de volledige CFO-agenda: van strategie en digitalisering tot datagedreven besluitvorming en duurzame waardecreatie.

Als onderdeel van Team EIFFEL combineren we de kracht van een groot netwerk met de flexibiliteit van een ondernemend consultancyteam. Samen bouwen we aan de toekomst van finance, data en technologie.
#LI-AV1

Over het accelerator program****Deze skills komen van pas

• Verander- en Procesmanagement
• Stakeholdermanagement
• Integraal projectmanagement
• Projectbeheersing
• Procesverbetering en -optimalisatie

• Ervaring met data-analyse, BI en datagedreven besluitvorming.
• Kennis van datamanagement, data governance en (basis) data-architectuur.
• Affiniteit met digitale transformatie, ESG en procesoptimalisatie.
• Ervaring met agile werken en/of verandertrajecten.
• Inzicht in operating modellen en het realiseren van businesswaarde met data.

Over de vacature

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS - Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale
- Experience in leading and delivering enterprise-level IT engagements
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
PREFERRED QUALIFICATIONS - active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Over de vacature

As Senior Customer Service Manager, you will take ownership of a growing international customer service operation, combining daily team leadership with practical improvements in service quality, processes and technology.Reporting to the Director of Strategy and Operations, you will lead a department of 40+ colleagues, including a small team in Shanghai, with plans to grow to 50 - 55. You will work closely with international retail and functional teams, including stakeholders in the US.Your first priority will be to build trust, strengthen team cohesion and create a supportive environment with clear expectations. You will stay close to the work: reviewing customer cases, coaching colleagues and answering enquiries yourself when volumes peak. Over the next 6 - 12 months, you will also drive improvements in automation while preserving the personal attention customers expect from a premium brand.

Your responsibilities will include:

• Build a positive team culture through approachable leadership, regular coaching and clear communication, balancing individual support with accountability.
• Support recruitment, onboarding and development as the department grows, helping new and existing colleagues work confidently and consistently.
• Lead, coach and motivate the team through regular individual conversations, team meetings and clear performance expectations.
• Translate customer service objectives into practical plans and KPIs, balancing customer satisfaction, service quality and operational efficiency.
• Stay actively involved in daily customer service: review cases, identify recurring problems and help answer enquiries during backlogs or periods of high demand.
• Lead practical improvements to service workflows, CRM tools and automation over the next 6-12 months, working with existing systems and collaborating with Product and technical colleagues to implement changes.
• Build and maintain your own dashboards and reports to monitor service quality, workloads, response times and customer trends, turning findings into clear actions for the team and leadership.
• Collaborate with Product, Engineering, Retail Operations and international teams to resolve issues and deliver a consistent service experience.
• Take ownership of escalations and high-priority customer matters, supporting the team in finding timely and effective solutions.

This is a full-time role of 38-40 hours per week, based in Amsterdam. A strong presence on the floor is essential, with attendance at the office expected five days per week and reasonable flexibility for occasional personal appointments. Requirements Requirements

• Between six to eight years of experience in customer service management, with a track record of leading teams and delivering meaningful service improvements.
• An approachable, calm and grounded leadership style. You build trust, listen carefully and coach people towards better performance, combining empathy with clear expectations.
• Experience in a sizeable international customer service operation, ideally within a large corporate, technology, retail or similarly customer-focused environment.
• Strong familiarity with customer service software, CRM systems and process improvement. You understand effective service operations and are comfortable working hands-on with existing systems.
• The ability to translate data into practical decisions while keeping both the customer experience and the needs of your team in view.
• Strong analytical skills and the ability to independently build dashboards and reports using customer service data, identify trends and translate findings into practical improvements.
• Excellent communication and stakeholder management skills, with experience collaborating across locations and cultures.
• Fluent English; an additional European language is an advantage.
• Availability for 38-40 hours per week and willingness to work on site in Amsterdam five days per week.
• Experience improving customer service processes, together with a practical understanding of automation opportunities and the willingness to learn and implement new tools.
• A genuine interest in hands-on customer service management, including reviewing and handling customer cases yourself when needed. You enjoy detail, take initiative and follow improvements through to implementation.

Benefits

• A gross annual base salary of €70,000 - €100,000, depending on relevant experience and seniority, plus holiday allowance.
• A performance bonus opportunity of 10%, with 50% linked to team results and 50% to agreed individual project goals.
• An initial 12-month employment contract, with a preferred start as soon as possible.
• A clothing allowance and a 40% employee discount on the brand's products.
• A one-week product and brand training programme in Antwerp.
• Ownership and room to make meaningful decisions, develop your team and improve customer service operations in an international environment.

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role The Partner Growth Centre is a driving force behind growth at Just Eat We are looking for an AI Agent Operations Lead in Amsterdam to drive operational excellence and lead the continuous improvement of our AI agent ecosystem.

In this role, you will act as a technical owner across our agent tooling, knowledge systems, and analytics. You will empower our teams and lead with care for our partner experience, ensuring our interconnected systems deliver with precision and customer-centric focus.

Working closely across the organization, you will play a pivotal role in our AI transformation, helping define best practices to deliver commercial growth for a multi-billion euro platform. We welcome versatile generalists ready to flex across analytics, knowledge management, and tooling.

These are some of the key components to the position:

• Lead the business readiness and operational deployment for AI agents and new tooling, acting as a key stakeholder.
• Own the AI agent ecosystem, defining scope, feature enhancements, and market expansion to drive excellence across operations.
• Govern knowledge management systems to ensure AI agent sources are accurate, current, and structured for reliable performance.
• Track and analyze performance against key business metrics, identifying trends, root causes, and growth opportunities.
• Build clear, executive-level reporting and data narratives to share critical insights with team members and senior leadership.
• Aim high by running continuous improvement cycles, including business testing (A/B testing, UAT) and tooling sign-offs.
• Break down organizational silos by engaging strategy, data, process, market, and vertical teams to maximize business impact.

What will you bring to the team?

• Proven background with AI or sales technology systems (CRM, automation, analytics) and the ability to turn business needs into technical requirements.
• Strong analytical mindset with experience tracking performance, analyzing complex datasets, and building dashboards in CRM Analytics or Tableau.
• Experience with knowledge management or content operations, understanding how governed knowledge enhances AI agent outputs.
• Practical experience in business process optimization and running structured tests such as A/B testing and UAT.
• Outstanding data storytelling and executive communication skills, converting complex technical metrics into actionable business insights.
• Strong commercial acumen, committed to achieving goals and understanding how operational improvements impact overall business outcomes.
• Hands-on experience building AI agents or working in a Product Owner / Product Manager role is a plus.
• Familiarity with the Salesforce ecosystem (e.g., Agentforce) or relevant technical certifications is a nice-to-have.

At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fas t-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team?

Apply now!