Solution engineer Vacatures in Eindhoven

Over de vacature

Overview

As an Agile Engineer in DLL's Corporate Center, you will enable IT delivery across Finance, HR, Legal, Treasury, and more. You work closely with internal teams, external vendors, and a broad contractor network to translate needs into actionable user stories and technical designs. You'll balance technical delivery with governance, security, and compliance while driving testing, go-live readiness, and knowledge transfer to support. This role offers cross-domain impact in a collaborative, autonomy-based Agile environment with a strong focus on continuous improvement. You'll engage with stakeholders to shape delivery in a fast-paced, hybrid setting, contributing to DLL's broader IT ambitions.

Arbeidsvoorwaarden / Benefits

• two volunteering days per year
• health and wellbeing program
• flexible hours
• hybrid working model
• career development opportunities

Verantwoordelijkheden

• Translate business needs into actionable user stories and technical deliverables
• Coordinate and configure delivery with internal IT and external suppliers
• Create/Review and approve solution designs and system documentation
• Integrate IT, security, compliance, and non-functional requirements into solutions
• Drive system testing (SIT), defect management, and go-live readiness
• Organize test activities and ensure documentation of deliverables
• Coordinate UAT with team, business, and external stakeholders
• Ensure proper handover to support teams for BAU and Level 3 support
• Collaborate with stakeholders across 10 business domains
• Engage in Agile ceremonies and manage impediments, risks, dependencies, and improvement actions
• Stay current with industry standards and coach frontline staff where applicable

Belangrijkste vereisten

• Proven ability to work across diverse application landscapes and business domains

• Comfortable switching between technical detail and strategic context

• Strong communicator with technical and non-technical stakeholders

• Hands-on experience with Azure DevOps, ServiceNow, SharePoint, Wiki, O365, and Teams

• Familiarity with On-Prem, SaaS, and PaaS environments

• Experience in Agile/Scrum delivery, systems testing, and defect management

• Fluent in English (written and spoken)

• Self-starter with ownership mindset

• Able to work independently and manage priorities in a hybrid setup

• strong communication

• ownership mindset

• cross-functional collaboration

• Azure DevOps

• ServiceNow

• SharePoint

Over de vacature

Overview

In this role you engage with customers to understand their design needs and advise on TE products and services to meet those requirements, driving revenue and delivering outstanding support. You will nurture SMB opportunities through Salesforce, handle inquiries across multiple channels, and collaborate with cross-functional teams to resolve complex questions. The position combines technical guidance with value-based selling in a fast-paced environment. You help shape customer success by translating technical capabilities into practical solutions.

Arbeidsvoorwaarden / Benefits

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Private medical healthcare including dentist for you and your family
• Multi sport card
• Flexible working hours

Verantwoordelijkheden

• Provide expert technical guidance to customers on TE products, services, and capabilities to fit their designs (80-90%).
• Sell TE offerings by highlighting value propositions (10-20%).
• Outbound prospecting to grow SMB pipeline via Salesforce and routine end-customer touchpoints.
• Handle inbound inquiries through phone, email, and chat to resolve questions and propose options.
• Coordinate with internal teams (production, sales, engineering, customer care) to fulfill customer inquiries.
• Promote TE product portfolio to drive revenue

Belangrijkste vereisten

• Bachelor's degree in a technical or business field or equivalent experience

• 2+ years in a similar inside sales or customer service role

• Proven track record in inside sales or customer service

• Fluent in German and English (spoken and written)

• Strong problem-solving, influencing, and feedback abilities

• Excellent verbal, written, and presentation skills

• Problem solving

• Influencing abilities

• Effective feedback

• Salesforce proficiency

• Technical product knowledge (TE portfolio)

• Bilingual communication (German/English)