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Principal Product Manager - Growth

bij Just Eat Takeaway.com in Amsterdam - Noord-Holland
op website van werkgever
Geplaatst op:
Dienstverband
Overig
Werklocatie
Flex
Opleiding
Overig

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As a Principal Product Manager, you will be a key driver of growth acceleration across our global markets.You will set the growth strategy, establish the operating model for disciplined experimentation at scale, and be accountable for measurable P&L impact across our markets. You will turn data, market and customer insights into clear priorities, disciplined experimentation, and scalable growth. In this role, you will report to the Senior Director of Growth and be based in Amsterdam or London.

Working across C-level, Country Leadership, Product & Tech, Data & Analytics, Marketing, and Finance, you will be the connective tissue. You will lead a structured test-and-learn roadmap across key growth levers, and drive continuous optimization and scaling of what works.

These are some of the key components to the position:

  • Identify and drive cross functional growth initiatives based on data-driven insights and identified opportunities with measurable P&L impact.
  • Champion and embed a culture of experimentation, system thinking and analytical rigor
  • Define and maintain a structured testing roadmap across key growth levers: MUB, conversion, retention, and frequency and be accountable for its outcomes.
  • Own prioritization of the growth portfolio based on expected impact versus cost and complexity.
  • Drive a test-and-learn approach, ensuring continuous optimization and scaling of successful initiatives.
  • Track and steer performance against the core growth KPIs: Total Orders; MAU and MUB; Conversion rate; Retention rate; CAC / CPO; and Orders Frequency.
  • Partner with Country Leadership and different functions leadership to align and commit to growth initiatives.
  • Shape the Product & Tech roadmap with growth insights, opportunity sizing, and prioritization
  • Keep JET at the frontier of growth experimentation practices benchmarking and adapting best-in-class approaches
  • Define the growth measurement framework with Data & Analytics
  • Own the growth experimentation budget and align investment with Finance on efficiency targets.
  • Use full access to data and JET's teams to inform growth decisions and execution.
  • Own and run the growth operating rhythm from insight to prioritization to scaled execution
  • Act as the senior growth authority across markets - the go-to expert on experimentation design, growth framework application, and impact assessment
  • Use a dedicated testing budget aligned with the scale of growth opportunities to enable effective experimentation and validation of high-impact initiatives.

What will you bring to the team?

  • Demonstrable experience in growth strategy, performance management, experimentation, or a related analytical growth role at Staff level+.
  • Track record of owning a growth P&L or a significant share of incremental orders/revenue
  • Experience building and leading experimentation programs at scale. Not just participating in tests, but designing the system
  • Demonstrated ability to influence senior leadership and drive alignment across C level, markets and functions without direct authority
  • Experience operating in a multi-market, multi-stakeholder environment by balancing global scale with local nuance
  • Bias for ownership and speed - moves from insight to committed action with urgency and rigor
  • Strong analytical mindset, with the ability to define meaningful metrics, interpret performance drivers, and turn insights into actionable opportunities.
  • Ability to prioritize initiatives by balancing expected impact with cost and complexity, and to scale learnings from successful tests.
  • Understanding of causal impact measurement and the ability to work with Data & Analytics to assess the effectiveness of growth initiatives.
  • Clear communication skills and the ability to simplify complex data, strategies, and recommendations for diverse stakeholders.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

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Principal Partner Experience Manager

bij Just Eat Takeaway.com in Amsterdam - Noord-Holland
op website van werkgever
Dienstverband
Overig
Werklocatie
Kantoor
Opleiding
Overig
Ervaring
Ervaren

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

In your role on the Restaurant Experience (CX) team, you will lead the design and delivery of cross-functional partner experience improvement programmes. We rely on teamwork to deliver solutions that increase partner NPS, reduce churn, and drive growth. Taking a customer-centric approach, you will care for our active partner estate by focusing on partner health scores, perfect store initiatives, and the Voice of Partner. You will own your results and deliver by coordinating programmes across Product, Logistics, CS, and Commercial.

These are some of the key components to the position:

  • Own end-to-end delivery of partner experience improvement programmes across 5+ cross-functional teams, aiming high to drive excellence.
  • Drive improvement in partner NPS by designing targeted interventions that address root causes like waiting times and cancellation rates.
  • Coordinate cross-functional programmes with CS, Logistics, markets, and Commercial to accelerate the platform flywheel.
  • Track programme performance and produce monthly reports for Director review and quarterly executive summaries for the COO.
  • Identify root causes of partner dissatisfaction through NPS driver analysis, partner feedback programmes, and operational data reviews.

What will you bring to the team?

  • Experience in partner experience, programme management, or cross-functional ops, staying committed to achieving goals.
  • Proven track record of delivering improvement programmes with measurable impact on NPS, churn, and SLAs.
  • Advanced analytical skills for NPS driver analysis and operational data reviews, aiming higher to drive excellence.
  • Strong ability to influence senior stakeholders as you develop an understanding of our internal and external partners.
  • Excellent communication skills, translating data into actionable recommendations and clear executive reporting.
  • A self-starter attitude, ready to act responsibly while making a lasting impact on our partner ecosystem.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

Direct solliciteren
solliciteer op website van werkgever

Global Process Manager

bij Just Eat Takeaway.com in Amsterdam - Noord-Holland
op website van werkgever
Dienstverband
Overig
Werklocatie
Flex
Opleiding
Overig
Ervaring
Ervaren
Functiegroep
Consultancy & Advies

Over de vacature

Hungry for a challenge?

That's good, because at Just Eat (JET) we have abundant opportunity, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it's through customer service, coding or couriers.

About this role:

Just Eat Takeaway is building the next generation of partner acquisition, onboarding and partner success. As a Technical Process Manager - Omnichannel, you sit at the heart of this work - translating high-level commercial goals into detailed, buildable process specifications for Salesforce, self-service, and agentic tooling across the partner journey.

You don't just document how things work today; you challenge the status quo and propose radical improvements. You are the connective tissue between commercial intent and technical execution, aligning domain experts, solution architects, UX designers, and developers into one coherent delivery stream.

You independently own requirements documentation and testing execution within agreed design frameworks, escalating cross-platform architecture changes to the Principal Process Architect.

These are some of the key ingredients to the role:

  • Requirements engineering: Translate high-level commercial goals into detailed functional specifications for Salesforce (evolving for both SMB and strategic account sellers), Partner Hub, agentic tooling, and partner CRM workstreams. You independently author user stories, acceptance criteria, and data flow diagrams to a standard sufficient for direct development handoff - down to specifics like the mandatory Salesforce data points required to trigger contract generation in our self-service journey.
  • Solution design and radical improvement: Challenge existing process designs to propose improvements, applying practical knowledge of Salesforce and agentic platform capabilities to identify technically superior alternatives. You present recommendations in design reviews, and you're here to improve things radically, not incrementally.
  • Gap analysis and impact assessment: Conduct gap analysis on existing functional requirements, producing structured impact assessments that document system touchpoints, data dependencies, and downstream effects. Flag risks and dependencies clearly for stakeholders; assessments are reviewed by the Principal Process Architect before approval.
  • Delivery documentation: Create and maintain end-to-end process documentation with entry and exit criteria, system touchpoints, decision logic, and external dependencies across assigned workstreams, held in the central process repository as a complete package describing how a process should work.
  • Testing and validation: Drive E2E testing and validation for tooling and process changes. You independently write and execute test scripts, manage defect logging, and confirm sign-off criteria are met before each production release, so operational enhancements roll out smoothly and without disruption. No downstream impact gets overlooked.
  • Stakeholder engagement: Engage process and topic owners and domain experts across sales, customer service, web, and operations, alongside solution architects, UX and web designers, and developers.

What will you bring to the table?

  • 6+ years in business analysis or technical product management, with hands-on Salesforce experience.
  • A proven record of producing developer-ready specs: user stories, acceptance criteria, and process flow diagrams that tech teams can execute against effortlessly.
  • Familiarity with self-service journey design and agentic tooling. Salesforce Agentforce is a strong advantage.
  • Strong systems thinking: gap analysis, downstream impact assessment, and edge case identification. You spot the hidden impacts and potential disruptions to existing ways of working before they become real-world issues.
  • Cross-domain breadth across sales, marketing, operations, and customer service - you understand the priorities and language of each, and how those functions connect.
  • Confident communication at every level, from daily standups with engineers to aligning process scope with senior commercial and product stakeholders.
  • Self-starter with curiosity. You don't wait for problems to be handed to you; you proactively spot improvement opportunities and act on them.
  • AI native. You're comfortable integrating AI tools into your daily workflow, from drafting and analysis to process discovery and documentation acceleration.
  • Salesforce Administrator or Platform Developer certification strongly preferred.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

Direct solliciteren
solliciteer op website van werkgever

Lead Mechanical Engineer

bij YER in Rotterdam - Utrecht
op website van werkgever
Geplaatst op:
Salaris
€ 80.000 – € 100.000
Dienstverband
Overig
Werklocatie
Flex
Opleiding
WO
Ervaring
Leidinggevend
Functiegroep
Techniek & Engineering

Over de vacature

De positie YER Tech Solutions (TS) is looking for an entrepreneurial Lead Mechanical Engineer who wants to be at the forefront of something new.

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You will play a pivotal role in shaping our engineering capabilities, by writing the SoW based on the customer intakes you will do, helping win projects, defining how we deliver them, and leading their successful execution.

You won't inherit a mature organisation with fixed processes and legacy structures.

Instead, you'll help create the foundation of a growing engineering business with ambitious plans in the Netherlands and beyond.

If you've ever wanted to combine engineering leadership, customer interaction, commercial influence and the excitement of building something from scratch, this is your opportunity.

Your role As Lead Mechanical Engineer, you will bridge engineering, sales and delivery.

You will help define project scope, estimate effort and costs, support customer discussions and ultimately take responsibility for successful execution.

This means you will be involved before a project starts, while it is being delivered, and during the evaluation afterwards.

Your responsibilities Participate in customer and sales discussions Translate customer challenges into measurable project outcomes Create project scopes, work breakdowns and effort estimations Lead engineering projects from concept through implementation Take technical ownership of project delivery Coach and guide engineers involved in projects Contribute to building engineering methodologies and best practices Help shape the future direction of the Engineering focus areas Build relationships with customers, suppliers and engineering partners You will work closely with the Business Unit Manager, Delivery Manager and customers to win and deliver innovative projects.

Over het bedrijf About YER Tech Solutions YER Tech Solutions delivers engineering expertise through Statement of Work (SoW) projects.

Our focus is not on staffing individual engineers, but on delivering complete engineering solutions for customers in high-tech manufacturing, industrial technology and innovative product development environments.

Growth ambitions Today we start in the Netherlands.

Tomorrow we aim to expand internationally.

Wat breng jij BSc or MSc in Mechanical Engineering 8 years of engineering experience, including at least 2-3 years in a technical leadership or team lead capacity; Experience leading multidisciplinary engineering projects Strong knowledge of mechanical design and (smart) manufacturing Commercial awareness and customer-facing skills Based in the Netherlands, preferably in the Rotterdam, Utrecht or Eindhoven region Dutch speaking is a strong advantage Authorized to work in the Netherlands without the need for visa sponsorship. xvlobhg

Aanbod Salary between €80,000 and €100,000 Company car Opportunity to build a new engineering organisation from day one Direct influence on strategy, delivery and growth Exposure to highly innovative engineering projects Collaboration with experienced commercial and delivery leaders Significant personal and professional growth opportunities International growth ambitions and future career paths Do you have any questions? Kim Steenkamp Principal Consultant Mail Kim Steenkamp 31 (

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