Forecasting automation intern Vacatures

Over de vacature

About us

Make a difference for customers and partners worldwide in an international, diverse environment.

At the Mercedes-Benz Customer Assistance Center (CAC) in Maastricht, you play a key role in supporting customers and partners worldwide while representing one of the world's most respected brands.

Years of experience and our strong focus on customer centricity have given us the expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division and we work closely with other departments and divisions to deliver the best customer journey possible.

With an international team of over 1,000 colleagues, our mission is to provide an exceptional experience for our customers, as well as supporting retail and logistics organizations.

About the team

As a Forecasting & Automation Intern within the Workforce Management (WFM) team, you will play a key role in accelerating our roadmap towards forecasting excellence and process automation. Your work will help reduce manual workload, improve forecasting accuracy, and create more time for value-added analysis.

These will be your tasks and responsibilities:

As a Forecasting & Automation Intern within the Workforce Management (WFM) team, you will play a key role in accelerating our roadmap towards forecasting excellence and process automation. Your work will help reduce manual workload, improve forecasting accuracy, and create more time for value-added analysis.

You will:

• Support the development and optimization of forecasting models, analyses, and reporting processes.

• Identify opportunities to automate forecasting activities, data preparation, and reporting workflows.

• Explore and develop AI-driven use cases that enhance forecasting quality, productivity, and decision-making.

• Analyze large datasets to identify trends, patterns, and opportunities for forecast improvements.

• Contribute to the creation of automated dashboards and reporting solutions that provide actionable business insights.

• Partner with WFM analysts and business stakeholders to challenge existing forecasting approaches and recommend improvements.

• Support continuous improvement initiatives by documenting processes, standardizing methodologies, and reducing manual effort.

• Research and test new tools, technologies, and automation solutions that can increase efficiency across the forecasting cycle.

• Assist in translating business requirements into practical analytical and automation solutions.
  What You Will Learn

  During this internship, you will gain hands-on experience in Workforce Management, forecasting, analytics, and business process automation within an international corporate environment.

  You will learn:

  • How forecasting supports operational and strategic decision-making within a large organization.

  • Practical application of statistics, predictive analytics, and forecasting methodologies.

  • How AI and automation can be leveraged to improve forecasting accuracy and operational efficiency.

  • Advanced data analysis, reporting, and dashboard development techniques.

  • How to identify, prioritize, and implement automation opportunities in a business environment.

  • Stakeholder management and collaboration with business experts, analysts, and operational teams.

  • How continuous improvement methodologies can be used to streamline processes and enhance performance.

  • Professional communication and presentation skills in a data-driven environment.
    This is what we are looking for:

    We are looking for a highly motivated student who:

    • Has a strong analytical mindset and enjoys working with data.
    • Has an interest in forecasting, statistics, data science, or Workforce Management.
    • Is curious about AI, automation, and process optimization.
    • Is comfortable challenging the status quo and bringing new ideas to the team.
    • Enjoys solving complex problems and translating data into actionable insights.
    • Has strong Excel and data analysis skills; experience with Power BI, Python, SQL, or automation tools is a plus.
    • Is proactive, eager to learn, and capable of working independently as well as within a team.

    This internship offers a unique opportunity to directly contribute to the future of forecasting and automation within our WFM organization while developing highly sought-after analytical and technical skills.

    Become part of the Mercedes-Benz CAC and experience the following benefits:

    We offer you an internship in a multicultural, dynamic, and informal international working environment:

    • 6 months (ideally 9-12 where possible) full-time internship, 40 hours per week, Monday to Friday (onsite at the office);
    • Internship compensation, € 800,- gross per month based on 40 hours per week;
    • Starting date: February / March 2027
    • The internship needs to be a part of your study program (during the whole internship), graduates are not allowed to apply.

    Please be aware that if you are selected for the next step, you will be invited to a speed date with the hiring manager on Thursday 29th of October in the afternoon at our office in Maastricht.

    Becoming One of Us

    Is this the right position for you? Simply upload your application documents including CV and letter of motivation in English via the Apply button.

    For data protection reasons, we cannot accept applications via other channels.

Over de vacature

Overview

As Senior Business Controller, you will act as a strategic finance partner for HR, Tech & Data and selected Head Office areas. You'll drive data driven decision making, strengthen cost control, and support senior stakeholders with clear insights. You'll shape standards and automation in cost management while contributing to a cross functional control agenda. This role offers a chance to influence planning, forecasting, and business cases in a fast paced, international setting.

Verantwoordelijkheden

• Partner HR, Tech & Data and Head Office functions to lead the Plan & Control cycle, from planning to insightful reporting and business cases
• Analyze OPEX and CAPEX to identify trends, variances and cost efficiency opportunities
• Develop and maintain cost control standards in collaboration with Financial Control, Procurement, Project Managers and Reporting & BI
• Collaborate with HR analytics to generate insights on FTE, vacancies and HR KPIs
• Leverage advanced analytics and AI to improve forecasting accuracy and decision quality
• Contribute to Group Control planning, standardization, simplification and automation initiatives

Belangrijkste vereisten

• Master's degree in Business Economics or related field

• 7-10 years experience in (business) control or similar role

• Strong analytical, communication, stakeholder management and change management skills

• Experience in a retail or fast paced international environment (preferred)

• Strong English skills

• High energy, low ego, and collaborative mindset

• analytical thinking

• stakeholder management

• change management

• advanced analytics

• AI for forecasting

• BI/Reporting

Over de vacature

Overview

In this role you shape the future of financial planning and performance management for a global high-tech company. You own SAC-based planning and reporting, partnering with Finance, IT and business teams to turn complex requirements into scalable solutions. You drive forecasting, budgeting and MOR cycles, delivering actionable insights and governance. You will operate at the intersection of FP&A, transformation and technology, enabling data-driven decision-making across ASML.

Arbeidsvoorwaarden / Benefits

• structured development programs
• international exposure
• opportunities to deepen technical and leadership expertise
• long-term career development
• working in a global high-tech environment
• focus on employee growth

Verantwoordelijkheden

• Act as the functional product owner and SME for SAP Analytics Cloud planning and reporting
• Own SAC roadmap, define requirements, prioritize enhancements, and partner with IT on implementation
• Design and maintain SAC data models, workflows, templates, and logic including SAP/HANA/BW integration
• Ensure high-quality planning information for forecasting, long-term plan, corporate budgeting and MOR
• Develop performance insights, financial narratives and scenario analysis for senior management
• Translate financial and non-financial KPI definitions into scalable planning logic with governance
• Identify opportunities to simplify manual planning and drive automation
• Collaborate across Finance, IT and business to ensure end-to-end consistency and adoption
• Contribute to ongoing development of ASML FP&A capabilities through financial, tech and data-driven insights

Belangrijkste vereisten

• 10+ years of FP&A, financial planning, business control or related finance roles

• Strong experience with enterprise planning and reporting systems, including SAP Analytics Cloud (SAC)

• Experience with ERP or BI platforms such as SAP BW or SAP HANA

• Proven involvement in corporate budgeting, forecasting, and financial performance cycles

• Strong background in financial modeling, management reporting, performance analysis and scenario analysis

• Experience in a complex, international, technology-driven environment

• Experience partnering with senior Finance and business stakeholders in cross-functional settings

• Collaborative mindset and cross-functional collaboration

• Effective stakeholder communication across organizational levels

• Proactive, solution-oriented mindset

• SAP Analytics Cloud (SAC)

• SAP BW

• SAP HANA

Over de vacature

Overview

In this role you will lead a four-person supply chain team and drive end-to-end planning processes for the EMEA region. You will balance customer satisfaction with inventory and operational performance, collaborating across Sales, Operations, Finance, and Manufacturing. You'll own demand and supply planning, manage regional manufacturing inputs, and push for process improvements and digitalization. This is a growth-focused role at Delta, helping scale supply chain capabilities across IMAL in EMEA.

Verantwoordelijkheden

• Lead, coach, and develop a team of four supply chain professionals
• Drive demand planning and forecasting to improve accuracy and visibility
• Manage supply planning across manufacturing sites in China, India, and Slovakia
• Optimize inventory levels while preserving customer service targets
• Lead the EMEA SOP process and align cross-functionally
• Identify and mitigate supply risks, capacity constraints, and service challenges
• Drive process improvement, standardization, digitalization, and automation
• Monitor key supply chain metrics (forecast accuracy, OTIF, inventory turns, backlog, lead times, inventory health)

Belangrijkste vereisten

• 8+ years in Supply Chain, Planning, Operations, or Logistics

• 3+ years of people management experience

• Experience with international supply chains and manufacturing in Asia and Europe

• Experience in Electronics, Power Electronics, Industrial Automation, or related industry preferred

• Strong leadership in SOP, demand planning, and supply planning

• Excellent analytical, problem-solving, and decision-making skills

• Strong stakeholder management and influencing capabilities

• Experience with ERP systems, preferably SAP

• Advanced Excel and data analysis skills

• Proven project and change management experience

• Fluent in English and Mandarin

• leadership

• stakeholder management

• cross-functional collaboration

• SOP

• demand planning

• supply planning

Over de vacature

Overview

As Lead FP&A, you will own regional financial performance, linking metrics to outcomes through robust modelling and scenario analysis. You consolidate planning and reporting for senior stakeholders and challenge performance against budgets and strategic goals. You partner with commercial and operational leaders to translate insights into actions, guiding budgeting and long-range planning. You drive efficiency through improved reporting, planning methodologies, and AI-enabled finance solutions. This role offers visibility with executives and a chance to shape growth across a regional unit.

Arbeidsvoorwaarden / Benefits

• Hybrid working arrangements
• Competitive compensation package
• Long-term career development opportunities
• Senior visibility among executive stakeholders
• Collaborative environment focused on continuous improvement and innovation

Verantwoordelijkheden

• Own financial performance management across a regional business unit, linking operational metrics to financial outcomes through modelling and scenario analysis
• Consolidate planning and reporting outputs into a clear view of business performance for senior stakeholders
• Evaluate performance against budgets, forecasts and strategic objectives, identifying risks, opportunities and recommended actions
• Act as a trusted finance partner to commercial and operational leaders, providing challenge and financial insight
• Coordinate annual budgeting, periodic forecasting and long-range planning, ensuring alignment of key assumptions
• Improve reporting frameworks, planning methodologies and financial processes for efficiency and consistency
• Support adoption of automation, advanced analytics and AI-enabled solutions within finance activities
• Manage the financial planning calendar, ensuring timely and accurate delivery of reporting across revenue and cost areas

Belangrijkste vereisten

• Extensive experience in FP&A, corporate finance, transaction services, advisory or accounting environments

• Expertise in financial modelling, business performance analysis and scenario planning

• Proven track record leading budgeting, forecasting and strategic planning cycles

• Strong commercial acumen with ability to translate financial information into practical recommendations

• Experience communicating with senior leadership and presenting complex findings concisely

• Ability to build effective relationships across finance and non-finance stakeholders

• Exposure to process improvement, automation initiatives or AI within finance is advantageous

• Strong communication

• Relationship-building

• Commercial acumen

• Financial modelling

• Scenario planning

• Budgeting and forecasting