Customer service sales representative Vacatures

Over de vacature

Wat je gaat doen Wat ga je doen? Geen dag is hetzelfde. Je hebt veel contact met klanten en zorgt ervoor dat alles rondom offertes, orders en klantvragen goed wordt geregeld. Jouw werkzaamheden bestaan onder andere uit: - Beantwoorden van vragen van klanten via telefoon en e-mail; Opstellen, verwerken en opvolgen van offertes; Verwerken en bewaken van verkooporders; Informeren van klanten over levertijden, producten en orderstatussen; Signaleren van commerciële kansen en meedenken over klantgerichte oplossingen. Wat we je bieden Wat bieden wij jou? Je komt terecht in een organisatie waar ontwikkeling, samenwerking en werkplezier centraal staan. - Een bruto maandsalaris tussen €2.900 en €3.350; Een functie voor 32 tot 38 uur per week; Uitzicht op een vast dienstverband; Een aantrekkelijke eindejaarsuitkering van 3%; Mogelijkheden om opleidingen en trainingen te volgen; Goede begeleiding tijdens je inwerkperiode; Ruimte om jezelf verder te ontwikkelen binnen de organisatie; Veel verantwoordelijkheid en zelfstandigheid in je werk; Gratis parkeergelegenheid; Een informele werksfeer met korte lijnen; Een betrokken team dat voor elkaar klaarstaat. Bij Start People belonen wij volgens het principe van gelijkwaardige beloning; je arbeidsvoorwaarden sluiten altijd aan bij die van collega's die rechtstreeks bij de opdrachtgever in dienst zijn. Dit betekent dat naast het uurloon bijvoorbeeld ook het aantal vrije dagen, toeslagen, ADV-vergoedingen en overige looncomponenten onderdeel zijn van je arbeidsvoorwaarden. Functie-eisen Wat vragen wij? Jij bent klantgericht, communicatief sterk en weet overzicht te houden in een dynamische omgeving. - Je beschikt over mbo 4 of hbo werk- en denkniveau; Je hebt ervaring binnen een commerciële, administratieve of klantgerichte functie; Ervaring met CRM-systemen is een pluspunt; Je bent nauwkeurig, proactief en commercieel ingesteld; Je vindt het leuk om klanten verder te helpen en relaties op te bouwen. Over het bedrijf Over het bedrijf Je gaat aan de slag bij een innovatieve organisatie in de regio Zevenaar waar kwaliteit, service en samenwerking centraal staan. Binnen de organisatie krijg je veel ruimte om initiatief te tonen en mee te denken over verbeteringen. De sfeer is informeel en collegiaal. Collega's helpen elkaar, successen worden samen gevierd en er is volop aandacht voor persoonlijke ontwikkeling. Hierdoor krijg je niet alleen de kans om een waardevolle bijdrage te leveren aan het team, maar ook om jezelf verder te ontwikkelen in een commerciële functie. Enthousiast? Ben jij op zoek naar een baan waarin klantcontact, administratie en commercie samenkomen? Solliciteer dan vandaag nog en ontdek hoe jij jouw talenten kunt inzetten binnen een groeiende organisatie in de regio Zevenaar. Heb je vragen? Neem gerust contact op met Start People Doetinchem via 0314 320 300 of doetinchem@startpeople.nl. Wij vertellen je graag meer over deze mooie kans.

Over de vacature

Your responsibilities : Provide customer service in both German and English by phone, email, and chat Support customers with licensing, pricing, payment details, and order status Prepare quotes for software licences and renewals Follow up on quotes to support the sales process Process orders accurately, ensuring correct details and timely deliveries Communicate with suppliers to coordinate quotes and orders Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service Keep databases updated with customer and order details Support with other related administrative or service tasks as needed Requirements To excel in this role, you’ll need: - Fluent in both German (C2) and English (C1-C2), spoken and written At least 2 years of experience in customer service, customer success, administration or inside sales (B2B) Interested in IT/software industry Strong problem-solving skills and ability to learn quickly in a changing environment University degree or equivalent Highly organized, pro-active, detail-oriented, and good at multitasking Strong with numbers and comfortable working in a commercial environment Customer-focused mindset with excellent communication and relationship-building skills *Its a hybrid working arrangement with 1 day working from home every Friday Benefits Our client offers a direct contract (first contract will be 7 months) with a focus on long-term commitment, providing: Start date: ASAP A monthly salary ranging from € 3.000 to €3.700 gross, depending on your experience and education Monthly bonuses linked to performance paid monthly Holiday allowance. 25 vacation days. Reimbursement of travel costs up to €250 per month. Extensive training and ongoing support. Work hours from Monday to Friday, 9:00 AM to 5:30 PM, with 30mins lunch break. 4 days working onsite and 1 day working from home (Friday) A dynamic and lively work environment located in the heart of Amsterdam. Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

In this role, you will be the first point of contact for the German and English markets. You will ensure that every customer feels heard and perfectly assisted. Your goal is not only to resolve queries but also to proactively improve the overall customer experience. Our client is looking for a strong communicator and team player who takes initiative independently and thrives in a fast-growing environment where no two days are the same. You answer customer questions in German and English via email, phone, chat, and social media. You resolve customer inquiries, complaints, and more complex cases in a professional and solution-oriented manner. You process and follow up on orders, returns, and refunds. You maintain contact with external partners and sales platforms. You identify recurring customer questions and actively contribute ideas on how to make service smarter, faster, and better. Requirements The ideal candidate is customer-focused, takes initiative, and feels responsible for their work. You are a strong communicator, think in solutions, and can maintain an overview, even when busy. You feel at home in a fast-growing e-commerce environment where not everything is cast in fixed processes and where your contribution to improvement is valued. - German at C1 level or higher (fluent in spoken and written) English at a very good professional level (B2/C1). You can follow conversations in Dutch (A2 or B1 level) You are available full-time. Experience with customer service and/or e-commerce is a plus. You work accurately, are solution-oriented, and enjoy taking initiative. Please note: Our client cannot sponsor a work permit. # Benefits *Contract: One-year fixed-term contract with the intention to transition to a permanent contract *Pension: Participation in a pension scheme *Travel allowance: €0.23 per km for car travel; public transportation costs fully reimbursed *Holidays: 25 days of paid leave based on full-time employment The salary will be discussed during the intake with the recruiter. # Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Manage domestic and international orders for French speaking markets. Technical affinity with AV (audio-visual) is a big plus Coordinate with internal teams to ensure smooth order processing. Update customers and the sales team on order status and key details. Handle order entry, export documents, and stock issues. Perform general administrative tasks. Build and maintain relation with clients Requirements 1+ year experience in a similar role in a B2B environment; Excellent level of Hebrew (C1-C2) and professional level of English (both in speaking and writing); Excellent communication skills; Living in Utrecht area or surroundings and having a valid work permit for the Netherlands. Benefits 13th month Pension AV Training Health insurance contribution Hybrid working module (3 days in the office) Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

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What will you do? Manage and process customer orders accurately and efficiently. Maintain customer records, quotations, and sales activities within the CRM system. Build and maintain strong relationships with B2B customers and dealers in the region of Spain and Portugal Provide professional pre-sales and after-sales support via phone and email. Answer commercial and technical customer inquiries and coordinate solutions with internal departments. Inform customers about product availability, promotions, order status, and delivery information. Proactively identify sales opportunities and introduce new products and offers to customers. Collaborate closely with colleagues from Sales, Customer Service, Marketing, Logistics, and Technical Support to ensure excellent customer satisfaction. Support daily sales operations using CRM systems and other digital tools. Requirements Who are you? Full professional proficiency in Spanish (C1-C2 level) and Portuguese (C1-C2) + strong communication skills in English. Minimum of 2 years of experience in B2B sales, account management, customer service, or a similar commercial role Experience as a musician, music retailer, studio professional, or active band member is considered very important Experience working with Spanish- speaking customers or business partners. Strong communication and relationship-building skills. A proactive, organized, and customer-oriented mindset. Living in the Netherlands. A valid driver's licence is an advantage. A genuine passion for music and musical instruments is highly preferred. You have the valid working permit for the Netherlands Ideally, you are based in the Uithoorn or Vinkeveen area. The location is easily accessible by car, public transport connections are more limited. Benefits The start date is ASAP - Full-time position (40 hours per week). Please note: this is 100% onsite (NO hybrid) Salary: Starting from €2.800 - €3.000 gross per month, depending on experience. Initial 7-month contract with the intention of long-term employment. Pension scheme (50% contribution) and travel allowance (EUR 0,25 per km) Holidays: 25 days International and informal working environment. Working hours from 8:30 - 17:00 hrs - from Monday until Friday Employee discounts on musical instruments and related products. Opportunities for professional growth and development within the music industry. Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Are you a customer-focused professional with a passion for providing excellent service?In this role, you will be the central point of contact for German-speaking B2B clients, ensuring a smooth and efficient process from inquiry to delivery. Your main objective is to strengthen customer relationships by offering tailored commercial and technical solutions. This position is ideal for a proactive and detail-oriented individual who excels at managing multiple tasks and enjoys being part of a collaborative international inside sales team. *Key Responsibilities: Acting as the first point of contact for German-speaking B2B clients, handling technical, commercial, and logistical inquiries. Managing all incoming and outgoing communication via phone and email, ensuring timely and effective responses. Collaborating closely with internal departments such as Logistics and Finance to ensure accurate and timely order processing and delivery. Handling customer complaints, returns, and resolving issues efficiently to maintain high levels of customer satisfaction. Maintaining accurate and detailed records of all customer interactions and orders within the CRM system. Supporting the wider sales team/account managers with quotations and to improve service quality and enhance customer satisfaction. Requirements *Requirements: Fluent German (C2) – both spoken and written, as well as a familiarity with German working culture. Professional English (C1) skills. Experience in a similar B2B customer service or inside sales role. Strong communication skills with a service-oriented mindset. Eager to learn and grow within the role. Interest in a technical product and the ability to grasp complex concepts. Ambitious and proactive with a problem-solving attitude. Living in the Alkmaar or Amsterdam area Benefits *Offer Details: 7 month contract to start with prospect for long-term renewal Start date ASAP Salary: €2.800 - €3.200 gross monthly, based on full-time. Travel costs covered. Pension contribution included. 25 days holiday per year. Bonus based on company performance. The opportunity to work in a dynamic and international team environment within a growing company. *You can work from home 1 day a week, but training will be 100% at the office. Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

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As an **Inside Sales Representative, you will be part of the internal Infrastructure team, supporting larger infrastructure projects across Germany. You will work closely with the Project Coordinator and collaborate with various internal departments to ensure projects are handled efficiently and customers receive the best possible service. Your responsibilities will include: - Maintaining a clear overview of larger projects, developments, and potential issues.- Knowing when to adapt priorities and scale your involvement according to project needs.- Handling administrative tasks accurately and efficiently.- Proactively building and maintaining strong customer relationships.- Processing orders and preparing accurate quotations in a timely manner.- Providing fast, customer-focused, and empathetic support.- Working closely with the Project Coordinator and coordinating with various internal departments to ensure smooth project execution. Requirements You are commercially minded, highly organised, and comfortable managing multiple processes and stakeholders at the same time. You can easily navigate between different departments, priorities, and responsibilities while maintaining a clear overview. With a solid commercial background, you are also motivated to further develop your skills and grow towards a Project Coordination role. What you bring: - At least 5 years of experience in a commercial administrative role, preferably within the infrastructure, construction, or engineering sector.- MBO+/HBO working and thinking level .- Good command of German , both written and spoken.- Strong organisational and planning skills, with the ability to maintain an overview of complex processes.- A flexible and proactive approach, with the ability to switch smoothly between different tasks and priorities.- A commercial and customer-oriented mindset with strong communication skills.- Willingness to travel to Germany approximately 10 times per year .- Ambition to develop further within project coordination and take on increasing responsibility. Benefits What you can expect: - A competitive salary of €3,000 – €4,000 gross per month , depending on experience and qualifications.- A flexible working week of 32 to 40 hours , with Wednesdays and Fridays as fixed working days .- 32 days of annual leave , an end-of-year bonus, and a generous employer contribution towards your pension.- The opportunity to join an enthusiastic, international, and collaborative team .- Attractive additional benefits, including a bonus scheme and a €500 personal wellbeing budget to spend on something that makes you happy. Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.**

Over de vacature

As a Customer Service Representative you are working closely with global account customers, but also with internal departments. You are in charge of handling questions and solving problems from customers about their orders. It is quite dynamic at the moment, so you can work under pressure. You work from the Schiphol location and this is at least for 1 year. Interested? Please read-on! what we offer € 3600 - € 3700,- based of fulltime 1 year Hybrid working possible 40 hours a week Knowlegde of SAP you are decisive and solution-oriented who are youAre you a positive, open minded, energized person, and do you have a solution oriented mentality? Are you a real relationship builder and do you actually listen to the customers? We are looking for a team member who stays connected with customers to understand their needs and strengthen the relationship. You can handle a big workload. Relevant work experience in Supply Chain and Customer Services, especially with global accounts; Excellent communication in English and other European language; Hands-on mentality; Minimum Bachelor degree; Used to work in a rapid changing environment; Thinking in solutions; knowledge of SAP (must) what will you doIn this role as a Customer Service Representative your goal is to connect with the customers and understand their questions and needs. You work closely with the Sales team so that the customer care plans and processes match the company’s goals. Create strong connections with customers by understanding their needs and providing great service Evaluate and potentially approve customer requests that expand beyond previously agreed requests Handle complex order changes Ensure full shipment visibility for deliveries managed by Cargill Transportation Department to the agreed customer destination Liaise with planning department to resolve product availability issues Work closely with transportation to resolve transport availability issues Verify customer commitments and reach out to confirm the expected timing of their volume orders where will you workCargill is here to sustainably provide high quality cocoa and chocolate throughout the world, bringing our customers peace of mind, integrity and excitement. By focusing our efforts equally on security, sustainability and sensory expertise, we create a wide range of market-leading products and services. At the same time we are building a robust and fair supply chain, from bean to bar. In short, we set the industry standard for supply, safety and customer service. major player in the food industry international company opportunities for development high quality in service job applicationAre you interested in this vacancy? Please contact me, or push the button to send your application.