Customer service representative Vacatures
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Customer Service Representative | French
- Dienstverband
- Fulltime
- Werklocatie
- Kantoor
- Opleiding
- HBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Service Representative, you will be reporting to the Manager Customer Operations. You will be responsible for:
- Serve as the primary point of contact for B2B partners across Europe, managing all enquiries via phone and email, including order processing, complaint resolution, and special projects.
- Build and maintain strong, long-term relationships with both internal and external stakeholders, working closely with sales teams and business partners to ensure a high level of service.
- Manage the end-to-end order process using SAP and Excel, monitoring order status, product availability, and delivery timelines to ensure accurate and timely fulfilment.
- Provide partners and B2B customers with detailed product information, proactively addressing enquiries and identifying appropriate solutions to meet their needs.
- Monitor existing processes, identify opportunities for improvement, and implement innovative solutions to increase efficiency and enhance the customer experience.
- Work effectively with vendor portals and internal systems to manage partner requirements and ensure accurate and timely processing of information.
- Collaborate with internal departments, including Accounts Receivable and Marketing, to resolve issues, support business needs, and ensure smooth cross-functional communication.
- Handle customer complaints and complex enquiries professionally, taking ownership of issues through to resolution while maintaining strong commercial relationships.
- Provide day-to-day support to B2B clients and partners across Europe, ensuring a consistently high level of service for both internal and external customers.
- Apply strong commercial and customer-focused skills within a B2B environment, contributing to partner satisfaction, business retention, and overall commercial objectives.
Requirements
- Higher professional education or equivalent experience
- Good command of English and French
- Experience within a similar B2B Commercial position
- Experience working with SAP system is required
Benefits
- Market relevant compensation package
- Full time – 40 hours / week (preferable)
- 4 Days WFO & Fridays WFH
- Travel costs reimbursement up to 250 Euros / month
- A salary between €3.000 - €3.500 (Depending on experience)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German C1
- Dienstverband
- Fulltime
- Werklocatie
- Kantoor
- Opleiding
- Overig
- Ervaring
- Geen ervaring
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
In this role, you will be the first point of contact for the German and English markets. You will ensure that every customer feels heard and perfectly assisted. Your goal is not only to resolve queries but also to proactively improve the overall customer experience. Our client is looking for a strong communicator and team player who takes initiative independently and thrives in a fast-growing environment where no two days are the same.
- You answer customer questions in German and English via email, phone, chat, and social media.
- You resolve customer inquiries, complaints, and more complex cases in a professional and solution-oriented manner.
- You process and follow up on orders, returns, and refunds.
- You maintain contact with external partners and sales platforms.
- You identify recurring customer questions and actively contribute ideas on how to make service smarter, faster, and better.
Requirements
The ideal candidate is customer-focused, takes initiative, and feels responsible for their work. You are a strong communicator, think in solutions, and can maintain an overview, even when busy. You feel at home in a fast-growing e-commerce environment where not everything is cast in fixed processes and where your contribution to improvement is valued. - German at C1 level or higher (fluent in spoken and written)
- English at a very good professional level (B2/C1).
- You can follow conversations in Dutch (A2 or B1 level)
- You are available full-time.
- Experience with customer service and/or e-commerce is a plus.
- You work accurately, are solution-oriented, and enjoy taking initiative.
Please note: Our client cannot sponsor a work permit. #
Benefits
- *Contract:
- One-year fixed-term contract with the intention to transition to a permanent contract
- *Pension:
- Participation in a pension scheme
- *Travel allowance:
- €0.23 per km for car travel; public transportation costs fully reimbursed
- *Holidays:
- 25 days of paid leave based on full-time employment
The salary will be discussed during the intake with the recruiter. #
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & Polish
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative, you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and Polish, both written and verbal, next to English
Other than that: - Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Administratie & Secretarieel
- Branche
- Overige Sectoren
Over de vacature
- Manage domestic and international orders for French speaking markets.
- Technical affinity with AV (audio-visual) is a big plus
- Coordinate with internal teams to ensure smooth order processing.
- Update customers and the sales team on order status and key details.
- Handle order entry, export documents, and stock issues.
- Perform general administrative tasks.
- Build and maintain relation with clients
Requirements
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
- Excellent communication skills;
- Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.
Benefits
- 13th month
- Pension
- AV Training
- Health insurance contribution
- Hybrid working module (3 days in the office)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Logistics Customer Service Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- MBO
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.
what we offer
- Multicultural and dynamic work environment
- 30 to 40 hours per week
- Work at the CAC head office in Maastricht (NL)
- Full time training program
- Personal development
- Required language skills: English
who are you
- preferably experienced in a customer service environment;
- fluent communication skills in English (An additional language would be a bonus);
- the ability to remain calm and collected in difficult customer situations;
- motivated and very customer minded;
- can work in a team as well as on your own;
- attention to detail based on organizational and time management skills;
- living in the area of Maastricht;
- immediately available.
what will you do
The Critical Parts Management team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.
In the CPM team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!
where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!
- multicultural, dynamic and international working environment;
- an open, friendly and relaxed atmosphere;
- training program and training on the job.
job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!
German Customer Service Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- MBO
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.
what we offer
- Good salary
- Personal development and training
- International environment
- Working with German speaking customers
- Maastricht, The Netherlands
- 30-40 hours a week
who are you
You always strive for perfect customer service. You have great communication skills and are able to communicate fluently in German and English. You always have your eyes on the result and you are stress resistant.
- Experience in customer service or a similar position is an advantage;
- A healthy dose of human knowledge and excellent communication skills, both spoken and written;
- Fluent level of the German and English language, both written and oral;
- The ability to remain calm in difficult customer situations;
- Empathy and a genuine passion to help the customer as best as possible;
- An eye for detail.
what will you do
The Customer Service department serves all customers and prospective customers by handling all complaints for the entire range of Mercedes-Benz vehicles. All complaints are handled by telephone or e-mail. You are responsible for after-sales service issues, product topics and general company related inquiries. As a Customer Service Representative you are the most important interface between the customer and the Mercedes-Benz organization. You ensure that customer concerns and queries are dealt with adequately, manage our services to customers and transfer product knowledge.
- Main point of contact for customers for complaints and problems and handle them with a fast and professional response. The support is provided through various channels;
- Activities related to information security, information management and privacy assurance;
- Accurate recording of customer interactions, including complaints, solutions provided and feedback;
- A proactive approach to further developing knowledge and skills to offer the customer the best possible solution;
- Answering inbound calls from customers and calling outbound to follow up with the customer.
where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Service Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience.
- Multilingual;
- Multicultural;
- Dynamic environment.
job application
Do you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie" button below! If you have any questions, please do not hesitate to contact us!
French Logistics Customer Service Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- MBO
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.
what we offer
- Multicultural and dynamic work environment
- 40 hours per week
- Work at the CAC head office in Maastricht (NL)
- Full time training program
- Personal development
- Required language skills: French and English
who are you
- fluent in French and English on a native level;
- other fluent language skills are a plus;
- preferably experienced in a customer service environment;
- the ability to remain calm and collected in difficult customer situations;
- motivated and very customer minded;
- can work in a team as well as on your own;
- attention to detail based on organizational and time management skills;
- living in the area of Maastricht.
what will you do
The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.
In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!
where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!
- multicultural, dynamic and international working environment;
- an open, friendly and relaxed atmosphere;
- training program and training on the job;
- 40 hours per week.
job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!
B2B Customer Service Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- HBO
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
Heb je oog voor detail, sterke communicatieve vaardigheden en de ambitie om een tastbaar verschil te maken? In Amersfoort zoekt Johnson & Johnson Medtech een gedreven administratieve kracht met een warm hart voor de zorg. Voor deze functie combineer je jouw organisatorische talent met werk dat direct bijdraagt aan de gezondheid van mensen. Is dit de uitdaging waar je energie van krijgt?
wat bieden wij jou
- Salaris vanaf €3034 o.b.v. 40 uur
- Werk voor langere tijd
- Dynamische functie met gevarieerde taken
- 32 - 40 uur per week met kantoortijden
- Werken voor een wereldwijd erkend bedrijf
- Goed bereikbare kantoor in Amersfoort
wie ben jij
Als Customer Service Medewerker ben je precies en heb je een groot gevoel van eigenaarschap. Jij zorgt voor een vlekkeloze administratieve ondersteuning en kijkt altijd vooruit samen met het team. In je communicatie ben je open en respectvol. Daarnaast schakel je snel bij veranderingen en leer je nieuwe systemen in een handomdraai. Ook verlies je de behoeften van de klant nooit uit het oog, zelfs niet als processen uitdagend worden.
- Je beschikt over hbo- werk- en denkniveau.
- Je hebt relevante administratieve klantenservice werkervaring.
- Je spreekt en schrijft Nederlands op minimaal B1/C1 niveau.
- Je bent 40 uur per week beschikbaar.
wat ga je doen
Binnen het General Team ben jij de organisatorische kracht die altijd de controle houdt. Klanten kunnen bij jou terecht met al hun vragen over bestellingen, planningen en administratieve zaken. Samen met het team zorg je voor een klantervaring van het hoogste niveau. Je vormt de verbindende schakel tussen verkoop, logistiek en externe relaties.
- Klantcontact via telefoon en e-mail, ondersteund door Salesforce.
- Verwerken en opvolgen van diverse klantvragen, zoals productleveringen, nabestellingen, klachten, retouren en prijsaanvragen.
- Identificeren van verbetermogelijkheden en efficiëntieslagen.
waar ga je werken
Johnson & Johnson Medtech in Amersfoort brengt innovatieve chirurgische en orthopedische apparatuur op de markt. Als onze nieuwe administratieve kracht word je warm verwelkomd in het General Team, dat bekendstaat om de fijne teamspirit. Jouw inwerktraject volg je fysiek op kantoor onder begeleiding van een eigen buddy. Dit is de ideale basis om door te groeien en een veelzijdige, allround rol binnen onze afdeling te pakken.
- Een impactvolle functie binnen de Medical Device Sector.
- Mogelijkheden om hybride te werken.
- 36 vakantie dagen
- Deelname aan de Randstad-pensioenregeling.
- Reiskostenvergoeding: € 0,23 per kilometer voor eigen vervoer, 100% vergoeding voor openbaar vervoer.
sollicitatie
Wil je deze kans niet missen? Solliciteer direct en stuur ons je cv en motivatie!
Customer Service English - German
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- MBO
- Functiegroep
- Administratie & Secretarieel
- Branche
- Overige Sectoren
Over de vacature
Are you a natural-born connector who adapts faster than a chameleon and stays cool when plans change at the drop of a hat? Then this is the perfect match you’ve been waiting for! We are looking for an enthusiastic English & German-speaking Customer Service Representative to join an international company—someone who will make a real difference with heaps of energy, a sense of humor, and a proactive attitude. In this role, you’ll be far more than just a standard helpdesk agent: you’ll act as a strategic partner to restaurants and interact effortlessly with top-level international executives. You’ll quickly master the ins and outs of this dynamic field, ensuring that partners can run their businesses smoothly, successfully, and with a smile. ✨
What we offer
- Good salary between €3,200 and €3,500!
- A dynamic environment where a lot is happening!
- Possibility to work from home
- Office hours between 09:00 and 17:00
- Great atmosphere!
- An international workplace where you learn a lot!
Who you are
As a customer service representative, you are a pillar of stability for your team and our partners. No fixed processes? No problem; you thrive in a dynamic environment and switch effortlessly between priorities. When things are quiet, you don’t just sit around—you proactively come up with plans to improve the work. You have exceptional communication skills, possess a great deal of empathy, and love spending hours improving the system.
- You speak and write English
- You speak and write German
- You are available 40 hours a week
- You can travel to the location in Amsterdam
- You have over two years of experience in Customer Service
What will you do
As a Customer Service Specialist, you coach agents, monitor quality, and step in yourself whenever necessary. You might spend up to six hours a day on the phone with restaurant partners, providing support and strengthening relationships. You constantly communicate with top international managers in English and adjust course as daily priorities shift. You and your team run the show!
- Point of contact and sparring partner for restaurant partners (by phone)
- Get in touch with international clients in English
- Proactively improving processes
- Quickly adapting to changing priorities
Where will you work
You’ll be joining a fast-growing international company in Amsterdam. We operate in a dynamic market where no two days are the same. You’ll work alongside ambitious, friendly colleagues from all over the world. There is plenty of room for your own input and creativity; we’re building this together, meaning your ideas really make a difference. It’s a fantastic place to give your career a major boost! 🚀🌍 #SME
Job application
Are you the customer service representative we’re looking for? Then don’t wait any longer—apply right away via Tempo-Team! We can’t wait to meet you!
Customer Care Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- HBO
- Functiegroep
- Overige functies
- Branche
- Overige Sectoren
Over de vacature
Are you an experienced customer service or administrative professional with a strong passion for international trade? Do you speak fluent French and English, and do you already live within 30 km of Breda? If you are looking for a high-level B2B role—where you truly manage key relationships and complex supply chain processes rather than working in a call center—then Lamb Weston EMEA is looking for you!
What we offer
- € 22,36 b/uur 8,33% holiday money 3,54% ADV
- Travel- and WFH-allowance 25 paid holidays
- Full time corporate hours, 5 days a week
- 50/50 hybrid position, office in lively Breda
- International team of colleagues, eager to meet 😊
Who you are
You are a skilled and proactive professional who thrives in a fast-paced environment. You are comfortable dealing with commercial stakes, tracking logistics, and resolving complex operational queries. You recognize yourself:
- You already live close to Breda. If you are currently living outside of the Netherlands, we can't take you into procedure
- You have experience in B2B customer service, supply chain administration or order management. You know how to switch between detailed administration and customer contact.
- You are fluent in French (C1/native level) and English. Knowledge of another Southern European language (Spanish or Italian) is a major plus!
- Experience working with ERP systems (preferably SAP) and MS Excel
What will you do
As a customer care representative for the Southern European market (focused on France and surrounding regions), you oversee the complete order-to-cash process for international foodservice, retail, and B2B partners.
- Processing, confirming, and monitoring customer orders end-to-end using SAP
- Direct daily communication with international clients, account managers, and logistics partners
- Ensuring orders are dispatched and delivered on time and in full (OTIF), including required export/shipping documentation
Where will you work
You will work at Lamb Weston EMEA, one of the world's leading manufacturers of high-quality potato products. Located at the modern EMEA headquarters in Breda, you will join a dynamic, international team that values teamwork, humor, and high performance!
Job application
Ready to take the next step in your career? Apply now via Tempo-Team! You can call me, sent me an email or you can apply straight away and I will contact you.
Customer Services Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- MBO
- Functiegroep
- Commercieel & Verkoop
- Branche
- Overige Sectoren
Over de vacature
Ben jij een administratief talent met een passie voor logistiek en klantcontact? Wil jij werken in een dynamische omgeving in de regio Europoort? Reageer dan snel en versterk ons team!
wat bieden wij jou
- Een marktconform en aantrekkelijk salaris!
- Werkplek in het prachtige Europoort!
- Uitzicht op een vast contract!
- Tof team met een fijne werksfeer!
- Fulltime functie in de logistiek!
- Veel ruimte voor jouw ontwikkeling!
wie ben jij
Om deze baan goed uit te kunnen voeren, voldoe je als Customer Services Representative aan de volgende eisen:
- Je spreekt Nederlands
- Je spreekt Engels
- Je bent minimaal 32 uur per week beschikbaar
- Je bent bereid om in Europoort Rotterdam te werken
- Je beschikt over MBO werk- en denkniveau
- Je hebt minimaal twee jaar ervaring in een soortgelijke administratieve of logistieke rol
- Je leert nieuwe systemen snel aan
- Je bent proactief, nauwkeurig en klantgericht ingesteld
wat ga je doen
In deze functie ben je verantwoordelijk voor de volledige orderafhandeling en de bijbehorende administratieve taken. Je bouwt een goede band op met de klanten en zorgt dat de serviceverwachtingen overtroffen worden.
- Invoeren en bijhouden van boekingsinformatie in het operationele systeem.
- Klanten proactief informeren over de status van zendingen en eventuele vertragingen.
- Verwerken en controleren van documentatie rondom (gevaarlijke) ladingen.
- Afstemmen van orders en prioriteiten met de transportplanners.
- Afhandelen van vragen, incidenten en factuurqueries van klanten.
- Aanbieden van tariefnoteringen en accepteren van boekingen.
waar ga je werken
Je komt te werken bij een toonaangevende internationale logistieke dienstverlener gevestigd in Europoort. Het bedrijf staat bekend om zijn gedrevenheid, continue innovatie en het bieden van de beste service aan klanten wereldwijd.
- Dynamische en internationale werkomgeving.
- Goede bereikbaarheid in het havensysteem van Europoort.
- Hecht en professioneel team van collega's.
sollicitatie
Goed om te weten: binnen 15 minuten na je sollicitatie ontvang je van ons een Whatsapp-berichtje. We stellen je dan een paar korte vragen over je sollicitatie om je sneller te kunnen helpen. Heb je geen WhatsApp? Geen probleem! Dan nemen we contact met je op via telefoon of e-mail.
Customer Care Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- HBO
- Functiegroep
- Overige functies
- Branche
- Overige Sectoren
Over de vacature
Tu es un(e) professionnel(le) expérimenté(e) dans le service client B2B ou la gestion administrative supply chain ? Tu maîtrises couramment le français, possèdes un solide niveau d'anglais et tu habites à moins de 30 km de Breda ? Si tu recherches un rôle stratégique au sein d'une organisation internationale—loin des contraintes d'un centre d'appels classique—Lamb Weston EMEA a l'opportunité idéale pour toi !
What we offer
- € 3.875 p/mois 8,33% prime de vacances 3,54% ADV
- Indemnités de déplacement et de télétravail
- Temps plein, 5 jours par semaine
- Poste hybride à 50/50, bureau basé à Breda
- Une équipe internationale de collègues
Who you are
Tu es une personne autonome, rigoureuse et orientée solutions. Tu apprécies les environnements dynamiques et possèdes une réelle aisance relationnelle et administrative.
- Tu résides impérativement dans un rayon de 30 km autour de Breda (ex: Tilburg, Oosterhout, Roosendaal, Etten-Leur).
- Tu justifies d'au moins 1 ans d'expérience réussie en Customer Service B2B, gestion des commandes ou administration logistique.
- Maîtrise parfaite du français (niveau C1 / langue maternelle) et de l'anglais. La maîtrise d'une autre langue d'Europe du Sud (espagnol ou italien) est un atout très apprécié.
- Bonne maîtrise des systèmes ERP (de préférence SAP) et de MS Excel.
- Excellent sens de l'organisation, esprit d'équipe et résistance au stress.
What will you do
En tant que Représentant Customer Care pour la zone Europe du Sud (axé sur le marché français), tu es responsable de l'ensemble du processus Order-to-Cash pour nos partenaires internationaux (Foodservice, Retail et B2B).
- Saisie, suivi et validation des commandes clients de A à Z dans SAP.
- Communication quotidienne avec les clients internationaux, les account managers et les partenaires logistiques.
- Traitement, analyse et résolution des réclamations commerciales, logistiques ou de qualité en collaboration avec le service Qualité.
- Suivi rigoureux des livraisons (OTIF) et préparation de la documentation de transport et d'exportation requise.
- Participation active à l'amélioration des processus internes pour maximiser la satisfaction client.
Where will you work
Tu rejoindras le siège EMEA de Lamb Weston, l'un des leaders mondiaux de la transformation de produits à base de pommes de terre, situé à Breda. Tu intégreras une équipe internationale, chaleureuse et ambitieuse.
Job application
Prêt(e) pour le chapitre suivant de ta carrière ? Postule vite via Tempo-Team ! Appelle-moi, envoie-moi un e-mail ou postule directement : je te recontacte très vite!
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Nooit meer een geschikte vacature missen
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