Customer service representative Vacatures

Over de vacature

Je ontvangt direct een goed salaris dat past bij jouw ervaring, aangevuld met een jaarlijkse bonus en een uitstekende pensioenregeling voor later.
Je krijgt de kans om je carrière een boost te geven via de eigen Academy, met onbeperkte toegang tot trainingen die je helpen door te groeien binnen deze internationale organisatie.
Je werkt in een modern warehouse in Moerdijk binnen een gezellig team, waar een informele werksfeer heerst en successen samen worden gevierd tijdens leuke personeelsevents.

Wat bieden wij jou

• Je ontvangt een marktconform salaris!
• Je start direct met de zekerheid van een jaar!
• Je komt terecht in een enthouiast team!
• Je krijgt een uitdagende rol met vooruitzicht
• Via de Academy krijg je toegang tot trainingen!
• Je gaat werken binnen een internationaal bedrijf!

Wie ben jij
Om de rol van Customer Service Representative in Moerdijk succesvol in te vullen, beschik je over een mbo4- of hbo-diploma in een logistieke of commerciële richting. Je hebt al ervaring opgedaan in een klantgerichte functie binnen de logistieke sector of supply chain. Omdat je dagelijks contact hebt met internationale partners, beheers je de Nederlandse en Engelse taal uitstekend in woord en geschrift.

Je bent handig met computersystemen en maakt je nieuwe software zoals een Warehouse Management Systeem snel eigen. Zelfs op drukke momenten bewaar je het overzicht, werk je nauwkeurig en weet je de juiste prioriteiten te stellen voor de klant.

Wat ga je doen
Als Customer Service Representative in Moerdijk ben jij de onmisbare schakel die ervoor zorgt dat elke klantvraag direct wordt omgezet in een logistiek succes.

Je beheert dagelijks complexe orders en bewaakt de voortgang in de systemen, wat je de unieke kans geeft om een diepgaande expertise op te bouwen in internationale supply chains. Je schakelt voortdurend tussen klanten, transporteurs en het warehouse om alles in goede banen te leiden. Dit geeft je een enorme kick wanneer een zending door jouw snelle handelen precies op tijd vertrekt, waardoor je direct de waardering van de klant ervaart.

Waar ga je werken
Wat deze werkgever uniek maakt, is de combinatie van een enorme, internationale logistieke operatie met de persoonlijke en nuchtere sfeer van een hecht team in Moerdijk. Je werkt voor een wereldspeler die groot genoeg is om je onbeperkte doorgroeimogelijkheden te bieden, maar klein genoeg om te zorgen dat je elke collega bij naam kent.

Sollicitatie
Kun jij je helemaal vinden in deze vacature? Solliciteer dan snel!

Over de vacature

Werk je graag in de logistiek en staat de klant bij jou altijd op nummer 1? Ga aan de slag als Customer Service Representative in Moerdijk. Het gaat om een fulltime baan bij een groot en bekend logistiek bedrijf.

wat bieden wij jou

• een salaris volgens de cao van het bedrijf
• 28 vakantiedagen per jaar en 8% vakantiegeld
• Werken in een gezellig en hecht team
• Mogelijkheden om jezelf verder te ontwikkelen

wie ben jij
Je hebt een passie voor logistiek en transport. Ook vind je het fijn om in een internationale omgeving te werken.

• Je hebt ervaring met MS Office op de computer
• Je spreekt en schrijft goed Nederlands
• Je spreekt en schrijft goed Engels

wat ga je doen
Jij bent de belangrijkste schakel tussen het magazijn en de klant. Je regelt alles rondom de planning en de administratie van zendingen. Je zorgt dat alle informatie over orders klopt en houdt de voortgang goed in de gaten. Als er iets afwijkt, zie jij dit direct en los je het op.

• Contact houden met klanten en collega's over de planning
• Inkomende en uitgaande orders voorbereiden
• De planning maken voor de afdeling logistiek
• Controleren of alle orders goed in het systeem staan

waar ga je werken
Je aan de slag bij een logistiek bedrijf in Moerdijk. Dit is een van de grootste magazijnen van de Benelux. Het bedrijf is een wereldwijde speler in transport en logistiek. De sfeer in het team is informeel en laagdrempelig. Collega's helpen elkaar graag en er is veel ruimte voor eigen inbreng.

sollicitatie
Ben jij enthousiast over deze functie? Reageer dan direct via onze site! Je kunt ons bereiken op 0168-330575 of zevenbergen@nl.randstad.com

Over de vacature

With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.

what we offer

• Good salary
• Assignment until at least the end of the year
• International environment
• Customer Service
• Maastricht, The Netherlands
• Flexible hours

who are you
You always strive for perfect customer service. You have great communication skills and are able to communicate fluently in English and French. You always have your eyes on the result and you are stress resistant.

• Experience in customer service or a similar position is an advantage;
• A healthy dose of human knowledge and excellent communication skills, both spoken and written;
• Excellent knowledge of French, both written and oral, at native level;
• Good knowledge of English, both written and oral;
• The ability to remain calm in difficult customer situations;
• Empathy and a genuine passion to help the customer as best as possible;
• An eye for detail;

what will you do
The Customer Service department serves all customers and prospective customers by handling all complaints for the entire range of Mercedes-Benz vehicles. All complaints are handled by telephone or e-mail. You are responsible for after-sales service issues, product topics and general company related inquiries. As a Customer Service Representative you are the most important interface between the customer and the Mercedes-Benz organization. You ensure that customer concerns and queries are dealt with adequately, manage our services to customers and transfer product knowledge.

• Main point of contact for customers for complaints and problems and handle them with a fast and professional response. The support is provided through various channels;
• Activities related to information security, information management and privacy assurance;
• Accurate recording of customer interactions, including complaints, solutions provided and feedback;
• A proactive approach to further developing knowledge and skills to offer the customer the best possible solution;
• Active research into the development and promotion of scientific initiatives and programs.

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Service Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience.

• Multilingual;
• Multicultural;
• Dynamic environment.

job application
Do you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie" button below! If you have any questions, please do not hesitate to contact us!

Over de vacature

We are looking for an enthusiastic Mandarin-speaking Customer Service Representative to strengthen our client’s team!
As a Mandarin-speaking Customer Service Representative, you will be the central point of contact for our customers within the dynamic world of logistics. If you are passionate about this field and love taking the initiative, keep reading!
Are you the Mandarin-speaking Customer Service Representative we’re looking for? Then this is your chance!

What we offer

• Full-time position
• Travel allowance
• Competitive salary and benefits package
• Prospect of a permanent contract
• Room for initiative
• Learning and career development opportunities

Who you are
You have a passion for logistics. You are someone who enjoys being in control and taking full ownership of your work. You are not afraid to communicate with all stakeholders throughout the supply chain. Specifically, we are looking for someone with the following qualities:

• Affinity with logistics and a strong customer focus.
• Fluent in both English and Mandarin (both written and verbal).
• Excellent communication skills.

What will you do
As a Customer Service Representative, you are the first point of contact for our clients. You are responsible for the entire process, from booking to invoicing and cost control. You actively seek out new suppliers and solutions for opportunities presented by our Chinese clients. This is a versatile role for a proactive customer service professional. In this position, you are the central link that holds everything together.

Where will you work
You will be based at Maastricht-Airport, working within a team of enthusiastic colleagues. As a Mandarin-speaking Customer Service Representative, you will contribute to the success of our growing company, which specializes in air, sea, and rail freight, with a strong focus on the Chinese market. Are you the new colleague we are looking for?

Job application
Does this vacancy get you excited? Don't wait any longer, apply today! You can do this by using the application button below. If you have any questions regarding the position, please feel free to ask. I look forward to receiving your application!

Over de vacature

Are you the one who stays cool when the heat is on? 🔥 In the heart of Venlo's logistics hub, we are looking for a Customer Service Employee. You can jump hurdles and make clients smile. No boring office days here—just high energy, international vibes, and a team that has your back. Ready for the next step in your career? Let’s go!

What we offer

• Money talks: € 2650 - € 3500 per month!
• A job for the long term!
• An international work environment!
• A fulltime job in dayshift!
• Administration and Customer Service!
• Working at a global logistics giant!

Who you are
You love solving puzzles and you're always one step ahead. To thrive as the Customer Service Representative, you bring

• A MBO degree thinking level;
• A good command of the English language;
• Proven experience in logistics and/or customer service;
• Skills with MS Office and Warehouse Management System;
• Ambition to go for the best!

What will you do
You’re the heartbeat of the operation! As a Customer Service Representative, you manage everything from a simple order to complex logistics challenges. You’ll be working in an organized and structured way to keep the warehouse and the client in perfect sync.

• Being the "voice of the company" for international clients via phone and mail.
• Turning complex orders into smooth deliveries.
• Collaborating with the warehouse team to hit those deadlines.
• Analyzing KPIs to keep the service level at an all-time high.

Where will you work
Step into the world of global logistics! You’ll be joining the Customer Focus Team at a state-of-the-art site in Venlo. This isn't just any office; it’s a high-energy hub where goods for world-renowned brands move 24/7. 🌍 You will receive overtime allowance and there are learning opportunities.
The vibe? Think international flair meets local cosyness. You’ll be working with colleagues from all over the world: English is the daily language. They work hard to hit the targets, but they celebrate the wins even harder during team events and lunches! Cheers to that! 🥂 #mkb

Job application
Interested? Great! Apply or give us a call!

Over de vacature

Zinkunie’s motto is: ordered today, delivered tomorrow.

As a truck driver, you will be on the road to supply branches and customers.

what we offer

• €15,63 - €20,24
• Being part of a growing company
• Boxtel
• A varied job
• We offer a good salary and competitive benefits
• Code 95 training paid for by Randstad

who are you
As a driver, you are the face of the company. You are reliable, customer-friendly, and ensure that products arrive safely and on time. Your enthusiasm and proactive attitude make all the difference.

• You hold a valid Category C driving license (CE is a plus) and Code 95.
• You are proficient in Dutch and/or English.
• You are representative and enjoy interacting with our customers.

what will you do
As a driver, you play a crucial role in the daily logistics process. You ensure that customers receive their orders quickly and efficiently, helping to live up to our motto. Your workday as a driver is varied and challenging.

• You supply branches and customers throughout the Netherlands with our products.
• Upon delivery, you are the direct point of contact for customers and ensure correct handling.
• You verify against waybills that the correct products are being unloaded.
• You assist with loading and unloading orders in your truck.
• You identify sales opportunities and report them back to your colleagues at the office.

where will you work
You will be working for a dynamic production company known for its fast delivery and custom solutions. At this client, you will join a team of driven professionals dedicated to providing optimal customer service every day. The culture is informal, with plenty of room for your own initiative.
You will have the opportunity to grow within the company and keep your Code 95 up to date. Workdays are from Monday to Friday, meaning you have your weekends off. The client offers a stable work environment with career growth opportunities for every driver.

job application
Are you enthusiastic about this vacancy? Apply now by clicking the 'apply directly' button. After a brief introductory phone call, we would be happy to introduce you to our client.