Customer service representative Vacatures

Over de vacature

Do you want to be the pivot in an international supply chain? And earn a salary of up to € 4,000.- per month? Look no further! In Venray, you will have a challenging role where no two days are the same. Apply now, and we might be talking as soon as tomorrow! 🚀

What we offer

• A great salary up to € 4.000 bruto per month!
• A challenging role; every day is different!
• A job for the long term!
• A fulltime role in dayshift!
• A well-known and international company!
• Easiliy accessible by car or public transport!

Who you are
To rock this role as a Customer Service Representative, you are proactive and work with great precision. You switch effortlessly between different systems and customer inquiries. Furthermore, it is important that:

• You have an MBO+ (vocational) level of work and thought;
• You speak fluent English, Dutch is a plus;
• You have experience in an international Customer Service or Logistics environment;
• You are tech-savvy with ERP or WMS systems.

What will you do
As a Customer Service Representative, you are the beating heart of the operation. You ensure everything runs smoothly between the customer and the warehouse. Furthermore you focus on the topics down below:

• Customer Contact: You are the main point of contact via email, phone, and chat.
• Planning & Coordinating: You make sure orders leave on time and solve puzzles within the supply chain.
• Monitoring: Together with your team, you check if we meet all agreements (SLAs) and step in whenever necessary.

Where will you work
You will be joining a company in Venray/Oostrum; a global leader in logistics and supply chain. Don’t let the global scale intimidate you. The atmosphere on the floor is incredibly personal and informal! You will become part of the Control Tower team—a friendly group of international colleagues who always have each other's backs.
You will receive 27 days of holiday a year and there is a chance of receiving an annual bonus! You'll feel right at home! 🏠✨

Job application
Sounds good, right?! Apply quickly and we'll contact you!

Over de vacature

Ben je een dierenvriend en help je klanten graag met een grote glimlach? Wil je werken op een plek waar je jouw trouwe viervoeter gewoon mee mag nemen naar kantoor? Kom werken als Customer Service Representative bij dit geweldige bedrijf in Oss. Naast een gezellig team en wekelijks salaris, krijg je hier de vrijheid om echt in de driving seat van je eigen carrière te zitten. Klinkt als jouw droombaan? Lees dan snel verder en solliciteer gelijk!

Wat bieden wij jou

• Een lekker salaris (afgestemd op jouw ervaring)!
• Een fulltime werkweek van 36 tot 40 uur!
• Gezellige teamuitjes buiten werktijd!
• Jouw brave hond gezellig mee naar kantoor🐾!
• Directe kansen om door te groeien naar specialist!
• Wekelijks je salaris uitbetaald!

Wie ben jij
Als Als Customer Service Representative ben je het stralende visitekaartje. Je bent optimistisch, detail-oriënteert en krijgt energie van samenwerken in een hecht team. Je toont initiatief en kunt goed prioriteiten stellen in een dynamische omgeving. Om direct te kunnen starten, voldoe je aan de volgende kwalificaties:

• Je hebt minimaal een afgeronde MBO-opleiding;
• Je spreekt en schrijft uitstekend Nederlands en Engels;
• Je bent fulltime beschikbaar voor 36 tot 40 uur per week.;
• Je hebt bij voorkeur al ervaring opgedaan in een klantenservice-omgeving;
• Kennis van procedures, beleidsregels en processen op het gebied van klantenservice is een pluspunt.

Wat ga je doen
Samen met jouw team zorg je voor een glimlach op het gezicht van elke klant. Je begeleidt het orderproces van A tot Z (van invoer tot de facturatie) in het IFS-systeem. Daarnaast help je klanten via mail en digitale kanalen met vragen over leveringen en productinformatie. Je schakelt met carriers voor de logistiek en controleert de bijbehorende facturen. Een uitdagende, zelfstandige rol waarin je écht het verschil maakt voor baasjes en hun huisdieren!

Waar ga je werken
Als Customer Service Representative ga je aan de slag bij een toonaangevende, internationale speler op het gebied van diervoeding in Oss. De cultuur is informeel, relaxed en er is veel ruimte voor jouw eigen ideeën. Omdat passie voor dieren in het DNA van dit bedrijf zit, is de werkomgeving volledig diervriendelijk. Een unieke plek waar je omringd bent door gezellige collega's én af en toe een harige kantoorhond! 🐶

Sollicitatie
Je bent natuurlijk helemaal enthousiast geworden over de vacature Customer Service Representative! Dus solliciteer direct via de sollicitatiebutton. Bij vragen neem contact op met Mayke, Carmen & Danique via 0412- 64 25 55

Over de vacature

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.

what we offer

• Multicultural and dynamic work environment
• 40 hours per week
• Work at the CAC head office in Maastricht (NL)
• Full time training program
• Personal development
• Required language skills: English

who are you

• fluent in English on a native level;
• other fluent language skills are a plus;
• preferably experienced in a customer service environment;
• the ability to remain calm and collected in difficult customer situations;
• motivated and very customer minded;
• can work in a team as well as on your own;
• attention to detail based on organizational and time management skills;
• living in the area of Maastricht.

what will you do
The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.

In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!

• multicultural, dynamic and international working environment;
• an open, friendly and relaxed atmosphere;
• training program and training on the job;
• 40 hours per week.

job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.

what we offer

• Multicultural and dynamic work environment
• Logistic Customer Service
• Work at the CAC head office in Maastricht (NL)
• 1 year contract with the intention to extend
• Personal development
• 40 hours a week

who are you

• fluent in German on a native level and near native communication skills in English;
• other fluent language skills are a plus;
• preferably experienced in a customer service environment;
• the ability to remain calm and collected in difficult customer situations;
• motivated and very customer minded;
• can work in a team as well as on your own;
• attention to detail based on organizational and time management skills;
• living in the area of Maastricht.

what will you do
The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.

In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!

• multicultural, dynamic and international working environment;
• an open, friendly and relaxed atmosphere;
• training program and training on the job;
• 40 hours per week.

job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.

what we offer

• Multicultural and dynamic work environment
• 40 hours per week
• Work at the CAC head office in Maastricht (NL)
• Full time training program
• Personal development
• Required language skills: German & English

who are you

• fluent in German on a native level and near native communication skills in English;
• other fluent language skills are a plus;
• preferably experienced in a customer service environment;
• the ability to remain calm and collected in difficult customer situations;
• motivated and very customer minded;
• can work in a team as well as on your own;
• attention to detail based on organizational and time management skills;
• living in the area of Maastricht.

what will you do
The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.

In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!

• multicultural, dynamic and international working environment;
• an open, friendly and relaxed atmosphere;
• training program and training on the job;
• 40 hours per week.

job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

As a Customer Service Representative you are working closely with global account customers, but also with internal departments. You are in charge of handling questions and solving problems from customers about their orders. It is quite dynamic at the moment, so you can work under pressure. You work from the Schiphol location and this is at least for 1 year. Interested? Please read-on!

what we offer

• € 3600 - € 3700,- based of fulltime
• 1 year
• Hybrid working possible
• 40 hours a week
• Knowlegde of SAP
• you are decisive and solution-oriented

who are you
Are you a positive, open minded, energized person, and do you have a solution oriented mentality? Are you a real relationship builder and do you actually listen to the customers? We are looking for a team member who stays connected with customers to understand their needs and strengthen the relationship. You can handle a big workload.

• Relevant work experience in Supply Chain and Customer Services, especially with global accounts;
• Excellent communication in English and other European language;
• Hands-on mentality;
• Minimum Bachelor degree;
• Used to work in a rapid changing environment;
• Thinking in solutions;
• knowledge of SAP (must)

what will you do
In this role as a Customer Service Representative your goal is to connect with the customers and understand their questions and needs. You work closely with the Sales team so that the customer care plans and processes match the company’s goals.

• Create strong connections with customers by understanding their needs and providing great service
• Evaluate and potentially approve customer requests that expand beyond previously agreed requests
• Handle complex order changes
• Ensure full shipment visibility for deliveries managed by Cargill Transportation Department to the agreed customer destination
• Liaise with planning department to resolve product availability issues
• Work closely with transportation to resolve transport availability issues
• Verify customer commitments and reach out to confirm the expected timing of their volume orders

where will you work
Cargill is here to sustainably provide high quality cocoa and chocolate throughout the world, bringing our customers peace of mind, integrity and excitement. By focusing our efforts equally on security, sustainability and sensory expertise, we create a wide range of market-leading products and services. At the same time we are building a robust and fair supply chain, from bean to bar. In short, we set the industry standard for supply, safety and customer service.

• major player in the food industry
• international company
• opportunities for development
• high quality in service

job application
Are you interested in this vacancy? Please contact me, or push the button to send your application.

Over de vacature

Krijg jij energie van blije klanten en ben jij een absolute ster in het oplossen van logistieke puzzels? Weet jij altijd je hoofd koel te houden, zelfs als de mailbox volstroomt en de telefoons rinkelen? Bingo! Voor een gigantische internationale topspeler in de logistiek in Moerdijk zoeken wij een communicatieve en klantgerichte Customer Service Medewerker.

In deze dynamische rol ben jij de onmisbare schakel tussen de wereldwijde klanten en het razendsnelle warehouse. Jij zorgt ervoor dat alles op rolletjes loopt, transporten soepel verlopen en elke vraag met een glimlach wordt beantwoord. Klinkt dit als de perfecte volgende stap in jouw carrière? Lees dan snel verder!

Wat bieden wij jou

• Je ontvangt een marktconform salaris!
• Je start direct met de zekerheid van een jaar!
• Je komt terecht in een enthouiast team!
• Je krijgt een uitdagende rol met vooruitzicht
• Via de Academy krijg je toegang tot trainingen!
• Je gaat werken binnen een internationaal bedrijf!

Wie ben jij
Om de rol van Customer Service Representative in Moerdijk succesvol in te vullen, beschik je over een mbo4- of hbo-diploma in een logistieke of commerciële richting. Je hebt al ervaring opgedaan in een klantgerichte functie binnen de logistieke sector of supply chain. Omdat je dagelijks contact hebt met internationale partners, beheers je de Nederlandse en Engelse taal uitstekend in woord en geschrift.

Je bent handig met computersystemen en maakt je nieuwe software zoals een Warehouse Management Systeem snel eigen. Zelfs op drukke momenten bewaar je het overzicht, werk je nauwkeurig en weet je de juiste prioriteiten te stellen voor de klant.

Wat ga je doen
Als Customer Service Representative in Moerdijk ben jij de onmisbare schakel die ervoor zorgt dat elke klantvraag direct wordt omgezet in een logistiek succes.

Je beheert dagelijks complexe orders en bewaakt de voortgang in de systemen, wat je de unieke kans geeft om een diepgaande expertise op te bouwen in internationale supply chains. Je schakelt voortdurend tussen klanten, transporteurs en het warehouse om alles in goede banen te leiden. Dit geeft je een enorme kick wanneer een zending door jouw snelle handelen precies op tijd vertrekt, waardoor je direct de waardering van de klant ervaart.

Waar ga je werken
Wat deze werkgever uniek maakt, is de combinatie van een enorme, internationale logistieke operatie met de persoonlijke en nuchtere sfeer van een hecht team in Moerdijk. Je werkt voor een wereldspeler die groot genoeg is om je onbeperkte doorgroeimogelijkheden te bieden, maar klein genoeg om te zorgen dat je elke collega bij naam kent.

Sollicitatie
Kun jij je helemaal vinden in deze vacature? Solliciteer dan snel!

Over de vacature

Houd jij van klantcontact en wil je werken bij het gezondste bedrijf van de Benelux? Als Customer Service Representative bij Fruitful Office in Amsterdam ben jij het eerste aanspreekpunt voor onze zakelijke klanten. Je beantwoordt vragen, maakt offertes en zorgt voor top service. Zoek jij een fulltime baan in een jong team met veel verantwoordelijkheid én onbeperkt fruit? Solliciteer direct!

wat bieden wij jou

• Fruitful Office
• Amsterdam
• Onbeperkt vers fruit op kantoor
• 40 uur per week

wie ben jij
Je bent een enthousiaste en zelfverzekerde teamplayer die graag klaarstaat voor anderen. Je blijft rustig in drukke situaties en denkt altijd in oplossingen. Je staat achter een gezonde levensstijl en je communicatieve vaardigheden zijn uitstekend.

• Je hebt een HBO werk- en denkniveau.
• Je spreekt en schrijft uitstekend Nederlands en Engels (Frans is een plus).
• Je hebt affiniteit of ervaring met klantcontact.
• Je kunt goed overweg met MS Office.
• Je woont in of rondom Amsterdam.

wat ga je doen
Je bent het centrale aanspreekpunt voor al onze zakelijke klanten via telefoon en mail. Je verwerkt vragen in ons CRM-systeem en helpt klanten snel en vriendelijk. Daarnaast maak je offertes op en voer je klanttevredenheidsonderzoeken uit om onze service nog beter te maken.

• Je bent het eerste aanspreekpunt voor onze zakelijke klanten (B2B).
• Je beheert en verwerkt tickets nauwkeurig in het CRM-systeem.
• Je maakt offertes op en volgt deze netjes op.
• Je voert klanttevredenheidsonderzoeken uit.
• Je verzorgt diverse lichte administratieve taken.

waar ga je werken
Je gaat aan de slag bij Fruitful Office, de grootste leverancier van kantoorfruit in de Benelux. Sinds 2006 bezorgen wij vers fruit bij duizenden bedrijven. We werken eerlijk, duurzaam en maatschappelijk betrokken. Je komt terecht in een leuk, jong en gemotiveerd team op ons kantoor in Amsterdam.

• Je werkt in een jong en enthousiast team met een fijne werksfeer.
• Je krijgt een fulltime functie (40 uur) met een marktconform salaris.
• Je geniet elke dag van onbeperkt vers fruit op kantoor.
• Je werkt bij een duurzaam bedrijf dat echt impact maakt.

sollicitatie
Goed om te weten: binnen 15 minuten na je sollicitatie ontvang je van ons een Whatsapp-berichtje. We stellen je dan een paar korte vragen over je sollicitatie om je sneller te kunnen helpen. Heb je geen WhatsApp? Geen probleem! Dan nemen we contact met je op via telefoon of e-mail.

Over de vacature

Are you the one who stays cool when the heat is on? 🔥 Do you enjoy being in direct contact with customers? In the heart of Venlo's logistics hub, we are looking for a Customer Service Representative. You can jump hurdles and make clients smile. No boring office days here—just high energy, international vibes, and a team that has your back. We offer both fulltime and parttime (24 / 32 hours) opportunities. Want to earn up to €3,500 per month? And work in a team where no two days are the same? Read on and land this job!

What we offer

• Money talks: € 20 per hour!
• A job for the long term!
• An international work environment!
• Fulltime or Parttime (24-32 hours) opportunities!
• Administration and Customer Service!
• Working at a global logistics giant!

Who you are
As a Customer Service Representative, you are a communication star. Who always maintains a positive attitude—even when things get busy. You are proficient with ERP systems and interacting with customers comes naturally to you. No request is too much; you are a true problem-solver who won't let go until every detail is sorted out. Also, you possess the following:

• A MBO degree thinking level;
• A good command of the English language;
• Proven experience in logistics and/or customer service.

What will you do
As a Customer Service Representative, you start your day with a cup of coffee. And a chat with your colleagues. Then, you dive right in and start tackling customer inquiries. You make sure everything runs like clockwork! As the primary point of contact, you help customers via email, phone, and chat. You deal with orders, resolve complaints, and brainstorm ways to make our processes even better. Your job satisfaction? That comes from interacting with people and solving complex puzzles. Youre the "voice of the company" for international clients via phone and mail.

• Turning complex orders into smooth deliveries;
• Collaborating with the warehouse team to hit those deadlines;
• Analyzing KPIs to keep the service level at an all-time high.

Where will you work
You will join our Customer Service Team. Where you'll work for several major clients, including those in the medical sector. The atmosphere is international and professional, but above all, very welcoming and fun! Also to a great environment, we offer overtime pay. And various training and development opportunities for your future growth. The vibe? Think international flair meets local cosyness. You’ll be working with colleagues from all over the world: English is the daily language. They work hard to hit the targets, but they celebrate the wins even harder during team events and lunches! Cheers to that! 🥂

Job application
Interested? Great! Apply or give us a call!

Over de vacature

Are you friendly towards customers and possess excellent English skills? Can you also communicate in German or Italian? Do you have a passion for technology? If so, this role within a company specializing in high-tech products could be perfect for you!

Do you have the customer service skills, language proficiency, and technical interest we're seeking? Apply today and join our team!

what we offer

• Lots of fun employees
• Interesting tasks
• Easy access with public transport
• German or Italian speaking/ writing
• Fulltime (mon-friday)
• Marketleader

who are you
If you meet the criteria of customer service, language proficiency, and technical interest, apply now and become a part of our team!

• Affiniteit met technologie.
• Uitstekende klantgerichtheid.
• Vloeiend Engels is een vereiste.
• Duits of Italiaans is een pre.
• In staat om nauwkeurig en efficiënt te werken.
• Uitstekende communicatieve vaardigheden.

what will you do
As a customer service representative in our company, you play a pivotal role in delivering service for cutting-edge "high-tech" products in our repair center. You'll address inquiries and resolve complaints about our products, striving for high levels of customer satisfaction. Additionally, you'll assist in processing item returns and maintain customer relationships via live chat, phone, or email. Your responsibilities also include handling payment-related matters.

• Affinity with technology.
• Excellent customer focus.
• Fluency in English is a requirement.
• German or Italian is a plus.
• live close to Barendrecht or can easy reach Barendrecht
• Excellent communication skills.

where will you work
This role offers a dynamic opportunity within a company dedicated to developing and selling "high-tech" products. You'll gain international exposure to the latest technological advancements.

• Handling complaints/questions about orders;
• Supporting the return process;
• Managing customer relationships via live chat, phone, and email;
• Handling quote and payment-related matters.

job application
Enthousiast geworden? Solliciteer dan direct! Dan nemen wij zo snel mogelijk contact met je op.