Customer service officer Vacatures

Over de vacature

Join INL Cargo as Chief Commercial Officer and drive our ambitious European expansion. We are a leading logistics service provider with operations in the Netherlands, Spain, and Macedonia, ready to triple our revenue over the next five years. This is your chance to shape commercial strategy and lead sustainable growth in an entrepreneurial environment.

Your role in our team

You will lead our commercial strategy and revenue growth across Europe. Your main focus will be translating market opportunities into sustainable revenue and healthy margins while building long-term customer partnerships. You will manage an integrated team across marketing, sales, account management, and carrier management. Key responsibilities include maintaining strong market presence, leading strategic customer relationships, and driving complex tenders. A priority is commercializing new propositions like 4PL Control Tower solutions and White Glove delivery services. As an executive team member, you will work directly with our CEO, CFO, and COO.

What we offer

• Highly competitive salary with attractive performance-based bonus
• Company car, laptop, and mobile phone
• Strong opportunities for personal and professional development
• Clear executive development potential, possibly towards a future CEO role
• Direct influence on commercial strategy in a growing organization

What makes us special

INL Cargo specializes in freight forwarding and European road transport of high-value, time-critical goods. We focus on Southern Europe and are known for flexibility and fast, tailored solutions. With around 30 colleagues today, we expect to grow to 70-100 employees within five years. We maintain short communication lines and swift decision-making while scaling. We also have a clear social purpose, allocating at least 10% of annual profits to NGOs supporting people in need globally.

Who you are

• Bachelor's or Master's degree, or equivalent professional experience
• Senior commercial leadership experience in freight forwarding, road transport, or logistics
• Proven track record in sales, marketing, business development, and key account management
• Experience building and leading high-performing commercial teams
• Relevant network among shippers, airlines, and logistics service providers
• Expertise in pricing, tenders, contract negotiations, and margin management
• Full professional proficiency in English; Dutch and Spanish are a strong plus
• Growth mindset with ability to take commercial teams to the next level
• Willingness to travel regularly within the Netherlands and internationally

Ready to turn ambition into sustainable commercial growth? NewRoadz is supporting our search. We look beyond experience alone, focusing on leadership, motivation, and long-term fit. Apply or contact NewRoadz for a confidential conversation.

Over de vacature

Join INL Cargo as Chief Commercial Officer and drive our ambitious European expansion. We are a leading logistics service provider with operations in the Netherlands, Spain, and Macedonia, ready to triple our revenue over the next five years. This is your chance to shape commercial strategy and lead sustainable growth in an entrepreneurial environment.

Your role in our team

You will lead our commercial strategy and revenue growth across Europe. Your main focus will be translating market opportunities into sustainable revenue and healthy margins while building long-term customer partnerships. You will manage an integrated team across marketing, sales, account management, and carrier management. Key responsibilities include maintaining strong market presence, leading strategic customer relationships, and driving complex tenders. A priority is commercializing new propositions like 4PL Control Tower solutions and White Glove delivery services. As an executive team member, you will work directly with our CEO, CFO, and COO.

What we offer

• Highly competitive salary with attractive performance-based bonus
• Company car, laptop, and mobile phone
• Strong opportunities for personal and professional development
• Clear executive development potential, possibly towards a future CEO role
• Direct influence on commercial strategy in a growing organization

What makes us special

INL Cargo specializes in freight forwarding and European road transport of high-value, time-critical goods. We focus on Southern Europe and are known for flexibility and fast, tailored solutions. With around 30 colleagues today, we expect to grow to 70-100 employees within five years. We maintain short communication lines and swift decision-making while scaling. We also have a clear social purpose, allocating at least 10% of annual profits to NGOs supporting people in need globally.

Who you are

• Bachelor's or Master's degree, or equivalent professional experience
• Senior commercial leadership experience in freight forwarding, road transport, or logistics
• Proven track record in sales, marketing, business development, and key account management
• Experience building and leading high-performing commercial teams
• Relevant network among shippers, airlines, and logistics service providers
• Expertise in pricing, tenders, contract negotiations, and margin management
• Full professional proficiency in English; Dutch and Spanish are a strong plus
• Growth mindset with ability to take commercial teams to the next level
• Willingness to travel regularly within the Netherlands and internationally

Ready to turn ambition into sustainable commercial growth? NewRoadz is supporting our search. We look beyond experience alone, focusing on leadership, motivation, and long-term fit. Apply or contact NewRoadz for a confidential conversation.

Over de vacature

Join INL Cargo as Chief Commercial Officer and drive our ambitious European expansion. We are a leading logistics service provider with operations in the Netherlands, Spain, and Macedonia, ready to triple our revenue over the next five years. This is your chance to shape commercial strategy and lead sustainable growth in an entrepreneurial environment.

Your role in our team

You will lead our commercial strategy and revenue growth across Europe. Your main focus will be translating market opportunities into sustainable revenue and healthy margins while building long-term customer partnerships. You will manage an integrated team across marketing, sales, account management, and carrier management. Key responsibilities include maintaining strong market presence, leading strategic customer relationships, and driving complex tenders. A priority is commercializing new propositions like 4PL Control Tower solutions and White Glove delivery services. As an executive team member, you will work directly with our CEO, CFO, and COO.

What we offer

• Highly competitive salary with attractive performance-based bonus
• Company car, laptop, and mobile phone
• Strong opportunities for personal and professional development
• Clear executive development potential, possibly towards a future CEO role
• Direct influence on commercial strategy in a growing organization

What makes us special

INL Cargo specializes in freight forwarding and European road transport of high-value, time-critical goods. We focus on Southern Europe and are known for flexibility and fast, tailored solutions. With around 30 colleagues today, we expect to grow to 70-100 employees within five years. We maintain short communication lines and swift decision-making while scaling. We also have a clear social purpose, allocating at least 10% of annual profits to NGOs supporting people in need globally.

Who you are

• Bachelor's or Master's degree, or equivalent professional experience
• Senior commercial leadership experience in freight forwarding, road transport, or logistics
• Proven track record in sales, marketing, business development, and key account management
• Experience building and leading high-performing commercial teams
• Relevant network among shippers, airlines, and logistics service providers
• Expertise in pricing, tenders, contract negotiations, and margin management
• Full professional proficiency in English; Dutch and Spanish are a strong plus
• Growth mindset with ability to take commercial teams to the next level
• Willingness to travel regularly within the Netherlands and internationally

Ready to turn ambition into sustainable commercial growth? NewRoadz is supporting our search. We look beyond experience alone, focusing on leadership, motivation, and long-term fit. Apply or contact NewRoadz for a confidential conversation.

Over de vacature

Entrepreneurship. Growth. Impact.

INL Cargo, a leading logistics service provider with branches at Schiphol (NL), Barcelona (ES) and Ohrid (Macedonia), is entering an ambitious phase of growth. Building on a strong commercial foundation and attractive market opportunities, the company is investing in technology, network development and further professionalization. We are looking for a Chief Commercial Officer (CCO) who will set the commercial direction and prepare the organization for continued European expansion.

Your role

As Chief Commercial Officer, you will lead INL Cargo's commercial strategy and revenue growth across Europe. You will translate market opportunities into sustainable revenue, healthy margins and long-term customer partnerships, while building and developing an integrated team across marketing, sales, account management, and carrier and capacity management. You will maintain a strong market presence, lead strategic customer relationships and take an active role in complex tenders and business cases. A key priority is the commercialization of new propositions, including 4PL Control Tower solutions and White Glove delivery services. As a member of the executive team, you will work closely with the CEO, CFO and COO.

What you bring

• A Bachelor's or Master's degree, or equivalent professional experience.
• Senior commercial leadership experience in freight forwarding, road transport, logistics or supply chain services.
• A proven track record across sales, marketing, business development and key account management.
• Experience building, leading and developing high-performing commercial teams.
• A relevant network among shippers, airlines and logistics service providers.
• Expertise in pricing, tenders, contract negotiations and margin management.
• Full professional proficiency in English; proficiency in Dutch and Spanish is a strong plus.
• Growth mindset, having the ability the commercial team and business volume into the next level
• Willingness to travel regularly within the Netherlands and internationally.

**What makes this opportunity distinctive?

• A pivotal role in an entrepreneurial and ambitious organization.
• Direct influence on INL Cargo's commercial strategy and growth.
• The scope to shape the commercial organization, market approach and future propositions.
• A highly competitive salary with an attractive performance-based bonus.
• A company car, laptop and mobile phone.
• Strong opportunities for personal and professional development.
• Clear executive development potential, possibly towards a future CEO role.

Are you ready to turn ambition into sustainable commercial growth? NewRoadz is supporting INL Cargo in the search for its new Chief Commercial Officer. We look beyond experience alone, focusing on leadership, motivation and long-term fit. Apply or contact NewRoadz for a confidential conversation.

About INL Cargo

INL Cargo specializes in freight forwarding and European road transport of high value and time critical goods, with a strong focus on Southern Europe. Known for its flexibility and ability to deliver fast, tailored solutions, the company combines short lines of communication with swift decision-making. With around 30 colleagues across Europe today, INL Cargo is entering a significant growth phase and expects its workforce to expand to approximately 70-100 employees in the coming 5 years. Ownership, collaboration and personal service remain central as the organization scales. INL Cargo aims to triple its revenue over the next five years and further strengthen its market position. The company also has a clear social purpose, supporting charitable causes and allocating at least 10% of its annual profits to NGO's that create a positive impact on people in need across the globe.

Over de vacature

Entrepreneurship. Growth. Impact.

INL Cargo, a leading logistics service provider with branches at Schiphol (NL), Barcelona (ES) and Ohrid (Macedonia), is entering an ambitious phase of growth. Building on a strong commercial foundation and attractive market opportunities, the company is investing in technology, network development and further professionalization. We are looking for a Chief Commercial Officer (CCO) who will set the commercial direction and prepare the organization for continued European expansion.

Your role

As Chief Commercial Officer, you will lead INL Cargo's commercial strategy and revenue growth across Europe. You will translate market opportunities into sustainable revenue, healthy margins and long-term customer partnerships, while building and developing an integrated team across marketing, sales, account management, and carrier and capacity management. You will maintain a strong market presence, lead strategic customer relationships and take an active role in complex tenders and business cases. A key priority is the commercialization of new propositions, including 4PL Control Tower solutions and White Glove delivery services. As a member of the executive team, you will work closely with the CEO, CFO and COO.

What you bring

• A Bachelor's or Master's degree, or equivalent professional experience.
• Senior commercial leadership experience in freight forwarding, road transport, logistics or supply chain services.
• A proven track record across sales, marketing, business development and key account management.
• Experience building, leading and developing high-performing commercial teams.
• A relevant network among shippers, airlines and logistics service providers.
• Expertise in pricing, tenders, contract negotiations and margin management.
• Full professional proficiency in English; proficiency in Dutch and Spanish is a strong plus.
• Growth mindset, having the ability the commercial team and business volume into the next level
• Willingness to travel regularly within the Netherlands and internationally.

**What makes this opportunity distinctive?

• A pivotal role in an entrepreneurial and ambitious organization.
• Direct influence on INL Cargo's commercial strategy and growth.
• The scope to shape the commercial organization, market approach and future propositions.
• A highly competitive salary with an attractive performance-based bonus.
• A company car, laptop and mobile phone.
• Strong opportunities for personal and professional development.
• Clear executive development potential, possibly towards a future CEO role.

Are you ready to turn ambition into sustainable commercial growth? NewRoadz is supporting INL Cargo in the search for its new Chief Commercial Officer. We look beyond experience alone, focusing on leadership, motivation and long-term fit. Apply or contact NewRoadz for a confidential conversation.

About INL Cargo

INL Cargo specializes in freight forwarding and European road transport of high value and time critical goods, with a strong focus on Southern Europe. Known for its flexibility and ability to deliver fast, tailored solutions, the company combines short lines of communication with swift decision-making. With around 30 colleagues across Europe today, INL Cargo is entering a significant growth phase and expects its workforce to expand to approximately 70-100 employees in the coming 5 years. Ownership, collaboration and personal service remain central as the organization scales. INL Cargo aims to triple its revenue over the next five years and further strengthen its market position. The company also has a clear social purpose, supporting charitable causes and allocating at least 10% of its annual profits to NGO's that create a positive impact on people in need across the globe.

Over de vacature

Ben jij een enthousiaste, klantgerichte professional die energie krijgt van het verbinden van klanten, accountmanagers en interne teams? Werk je graag in een dynamische, technische omgeving waarin geen enkele dag hetzelfde is? Solliciteer dan direct en versterk ons team als Customer Service Officer!

wat bieden wij jou

• Een aantrekkelijk en marktconform salaris!
• Volop ruimte voor persoonlijke ontwikkeling!
• Uitzicht op een vast contract!
• Een warm en enthousiast team!
• Een afwisselende functie in een techniekomgeving!

wie ben jij
Om deze baan goed uit te kunnen voeren, voldoe je als Customer Service Officer aan de volgende eisen:

• Je bent 32 uur per week beschikbaar
• Je spreekt Nederlands
• Je spreekt Engels
• Je bent bereid om in Dirksland te werken
• Je hebt ervaring met ERP-systemen
• Je hebt ervaring met Microsoft Office

wat ga je doen
Als Customer Service Officer ben jij de centrale schakel binnen de organisatie. Je onderhoudt dagelijks contact met klanten en zorgt ervoor dat alle afspraken en orders vlekkeloos verlopen.

• Je bent het eerste aanspreekpunt voor klanten via mail en telefoon;
• Je verwerkt, beheert en bewaakt orders zorgvuldig in het ERP-systeem;
• Je stemt planningen en levertijden af met interne afdelingen;
• Je ondersteunt bij het opstellen van offertes en administratie;
• Je neemt deel aan logistieke en operationele overleggen;
• Je denkt actief mee over het verbeteren van dienstverleningsprocessen.

waar ga je werken
Je komt te werken bij een dynamisch en innovatief bedrijf binnen de technische sector. Er heerst een informele, open werksfeer waar samenwerking en kwaliteit centraal staan.

• Een moderne en inspirerende werkomgeving;
• Korte lijnen en een betrokken management;
• Regelmatig gezellige teamactiviteiten en borrels.

sollicitatie
Goed om te weten: binnen 15 minuten na je sollicitatie ontvang je van ons een Whatsapp-berichtje. We stellen je dan een paar korte vragen over je sollicitatie om je sneller te kunnen helpen. Heb je geen WhatsApp? Geen probleem! Dan nemen we contact met je op via telefoon of e-mail.