Senior product designer Vacatures in Amsterdam

Over de vacature

Ready for a challenge?

Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

Are you ready to elevate design quality and set high standards to deliver a coherent experience?

Just Eat is seeking a Senior Product Designer to shape the experience for our restaurant and grocery partners. In this role, you will design partner journeys to enable them to operate their businesses smoothly and efficiently. Beyond feature delivery, you'll define visual and interaction design patterns for the whole team, shape systems, and raise the bar for our end-to-end partner experience-in close partnership with our central design system team.

We are specifically looking for an AI-empowered designer who leverages modern tools as a force multiplier-moving rapidly from concept to near-production artifacts to bridge strategy and delivery.

If you are a proactive designer who brings clarity to ambiguous challenges, balances long-term craft with pragmatic delivery, and inspires peers to uphold high standards, we'd love to meet you.

These are some of the key components to the position:

• Design end-to-end responsive web experiences across B2B/B2E tools - including administration/management interfaces, financial reporting tools

• Act as the design quality steward for our key B2B product: maintaining consistency, naming quality tradeoffs, reviewing work, and making sure what we ship is what we stand behind

• Apply strong system thinking to define scalable design patterns and logic, and interactions to ensure consistency across the end-to-end journey.

• Contribute actively to our design system - you won't be building it from scratch, but you'll use it with depth, challenge it when it doesn't serve users, and propose improvements that scale and define reusable patterns, in tandem with our design system team.

• Collaborate with partner marketing team to shape the visual language and advocating the language and patterns

• Partner with User Research: Collaborate closely with User Researchers to frame problem spaces, plan discovery, and translate partner insights into validated, high-impact product solutions.

• Partner with Product managers to inspire teams with clear design visions, and socialise that vision with stakeholders to build momentum and support

• Navigate ambiguity through making - use high-fidelity prototypes as arguments, not presentations; give the team something real to react to and commit to

• Leverage AI tools confidently in your design workflow - whether for exploration, prototyping, synthesis, or accelerating production

• Develop others through feedback and mentoring; there's also a voluntary coaching opportunity available within the wider JET design community for those who want it

• What will you bring to the team?

• Proven experience designing complex, operational or data-rich B2B, or B2E tools, with the curiosity to quickly learn new business domains and user workflows.

• Strong UX/UI fundamentals, with expertise in applying, challenging, and expanding established design systems through reusable interaction patterns.

• Holistic systems thinking and journey design skills, connecting front-end user touchpoints with back-end operational workflows across the end-to-end ecosystem.

• Empathy for diverse users, with the ability to build a solid understanding of varying user needs and adapt design patterns rather than applying a one-size-fits-all approach.

• Strong collaborator who aligns design teams and product domains to deliver a unified partner experience while bridging technical and non-technical conversations.

• Self-driven ability to navigate ambiguity, establish clear design direction, and manage multiple complex initiatives simultaneously.

• Evidence of leveraging modern AI tools as a force multiplier to rapidly iterate, prototype, and bridge strategy with execution.

• Strong collaborator who aligns design teams and product domains to deliver a unified partner experience while bridging technical and non-technical conversations.

• Bonus: Technical and AI comfort-leveraging modern AI tools and workflows to supercharge how we design, build, and deliver, moving rapidly from concept to functional artifacts, backed by a strong grasp of front-end fundamentals or a design engineering background.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now with your CV & Portfolio

Over de vacature

Hungry for a challenge?

That's good, because at Just Eat (JET) we have abundant opportunity, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it's through customer service, coding or couriers.

About this role:

Just Eat Takeaway is building the next generation of partner acquisition, onboarding and partner success. As a Technical Process Manager - Omnichannel, you sit at the heart of this work - translating high-level commercial goals into detailed, buildable process specifications for Salesforce, self-service, and agentic tooling across the partner journey.

You don't just document how things work today; you challenge the status quo and propose radical improvements. You are the connective tissue between commercial intent and technical execution, aligning domain experts, solution architects, UX designers, and developers into one coherent delivery stream.

You independently own requirements documentation and testing execution within agreed design frameworks, escalating cross-platform architecture changes to the Principal Process Architect.

These are some of the key ingredients to the role:

• Requirements engineering: Translate high-level commercial goals into detailed functional specifications for Salesforce (evolving for both SMB and strategic account sellers), Partner Hub, agentic tooling, and partner CRM workstreams. You independently author user stories, acceptance criteria, and data flow diagrams to a standard sufficient for direct development handoff - down to specifics like the mandatory Salesforce data points required to trigger contract generation in our self-service journey.
• Solution design and radical improvement: Challenge existing process designs to propose improvements, applying practical knowledge of Salesforce and agentic platform capabilities to identify technically superior alternatives. You present recommendations in design reviews, and you're here to improve things radically, not incrementally.
• Gap analysis and impact assessment: Conduct gap analysis on existing functional requirements, producing structured impact assessments that document system touchpoints, data dependencies, and downstream effects. Flag risks and dependencies clearly for stakeholders; assessments are reviewed by the Principal Process Architect before approval.
• Delivery documentation: Create and maintain end-to-end process documentation with entry and exit criteria, system touchpoints, decision logic, and external dependencies across assigned workstreams, held in the central process repository as a complete package describing how a process should work.
• Testing and validation: Drive E2E testing and validation for tooling and process changes. You independently write and execute test scripts, manage defect logging, and confirm sign-off criteria are met before each production release, so operational enhancements roll out smoothly and without disruption. No downstream impact gets overlooked.
• Stakeholder engagement: Engage process and topic owners and domain experts across sales, customer service, web, and operations, alongside solution architects, UX and web designers, and developers.

What will you bring to the table?

• 6+ years in business analysis or technical product management, with hands-on Salesforce experience.
• A proven record of producing developer-ready specs: user stories, acceptance criteria, and process flow diagrams that tech teams can execute against effortlessly.
• Familiarity with self-service journey design and agentic tooling. Salesforce Agentforce is a strong advantage.
• Strong systems thinking: gap analysis, downstream impact assessment, and edge case identification. You spot the hidden impacts and potential disruptions to existing ways of working before they become real-world issues.
• Cross-domain breadth across sales, marketing, operations, and customer service - you understand the priorities and language of each, and how those functions connect.
• Confident communication at every level, from daily standups with engineers to aligning process scope with senior commercial and product stakeholders.
• Self-starter with curiosity. You don't wait for problems to be handed to you; you proactively spot improvement opportunities and act on them.
• AI native. You're comfortable integrating AI tools into your daily workflow, from drafting and analysis to process discovery and documentation acceleration.
• Salesforce Administrator or Platform Developer certification strongly preferred.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!