Customer representative Vacatures

Over de vacature

As a Customer Representative, you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users

Requirements

These are the qualifications in a nutshell:

• Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
• If you speak Italian as well, you're the hero we're looking for :)

Other than that: - Exceptional problem-solving and troubleshooting capabilities

• Capability to thrive in a fast-paced setting and manage multiple tasks
• Keen attention to detail and strong organizational skills
• MBO level education or equivalent experience
• Minimum of 2 years of relevant work experience
• Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics

Benefits

Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year

• travel compensation
• good retirement plan
• Personal development training's
• Monthly team events
• Hybrid working (3x2) after onboarding period

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:

• Acting as the initial point of contact for dealers and end users via phone during help desk operations
• Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
• Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
• Keeping abreast of product developments to provide accurate and current information to dealers and end users
• Maintaining a positive and professional demeanor while assisting dealers and end users

Requirements

These are the qualifications in a nutshell:

• Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
• If you speak Italian as well, you're the hero we're looking for :)

Other than that: - Exceptional problem-solving and troubleshooting capabilities

• Capability to thrive in a fast-paced setting and manage multiple tasks
• Keen attention to detail and strong organizational skills
• MBO level education or equivalent experience
• Minimum of 2 years of relevant work experience
• Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics

Benefits

Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year

• travel compensation
• good retirement plan
• Personal development training's
• Monthly team events
• Hybrid working (3x2) after onboarding period

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

What will you do?

Is dit de volgende stap in uw carrière? Ontdek of u de juiste kandidaat bent door het volledige overzicht hieronder te lezen.

• Professionally handle incoming requests from Customers and ensure that all tasks are performed and issues are resolved both promptly and thoroughly
• Responsible for the German market and when necessary, also other international markets (mainly for the UK).
• Enter all customer orders in accordance to provided process and SLAs
• Responding to customers in accordance with established SLAs
• Issue return authorizations (RA’s) for repairs and credits under company guidelines
• Provide follow up contacts to customers as needed
• Phone and email based troubleshooting of medical devices and software
• Maintain logs, records, and files manually and electronically
• Other duties as assigned

Requirements Who are you?

• 2 years’ experience in a customer service department strongly preferred
• You are fluent in German and English (written and spoken)
• Excellent communication skills
• Work independently or as a team member with reliable, on-time, and consistent attendance
• Flexible, accurate and detailed oriented
• Open minded and driven
• Candidates must live in the Netherlands (Amsterdam area preferred), candidates who live abroad unfortunately cannot be considered

Benefits - This is a long term position

• The start date will be end of September
• The salary is between: € 40,000.-- and € 41,000.-- per year gross, including 8% holiday allowance
• The company will offer a contract directly, start with 1 year
• This is a full time position, from Monday - Friday
• The company reimburses travel costs
• Hybrid (2 days a week in office) model

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Are you a customer-focused professional with a passion for providing excellent service? In this role, you will be the central point of contact for German-speaking B2B clients, ensuring a smooth and efficient process from inquiry to delivery. Your main objective is to strengthen customer relationships by offering tailored commercial and technical solutions. This position is ideal for a proactive and detail-oriented individual who excels at managing multiple tasks and enjoys being part of a collaborative international inside sales team.
Lees verder om te ontdekken wat u nodig heeft om te slagen in deze functie, inclusief vaardigheden, kwalificaties en ervaring.

Key Responsibilities:

Acting as the first point of contact for German-speaking B2B clients, handling technical, commercial, and logistical inquiries. Managing all incoming and outgoing communication via phone and email, ensuring timely and effective responses. Collaborating closely with internal departments such as Logistics and Finance to ensure accurate and timely order processing and delivery. Handling customer complaints, returns, and resolving issues efficiently to maintain high levels of customer satisfaction. Maintaining accurate and detailed records of all customer interactions and orders within the CRM system. Supporting the wider sales team/account managers with quotations and to improve service quality and enhance customer satisfaction.

Requirements

Requirements:

Fluent German (C2) – both spoken and written, as well as a familiarity with German working culture. Professional English (C1) skills. Experience in a similar B2B customer service or inside sales role. Strong communication skills with a service-oriented mindset. Eager to learn and grow within the role. Interest in a technical product and the ability to grasp complex concepts. Ambitious and proactive with a problem-solving attitude.

Living in the Alkmaar or Amsterdam area Benefits Offer Details: 7 month contract to start with prospect for long-term renewal Start date ASAP Salary: €2.800 - €3.200 gross monthly, based on full-time. Travel costs covered. Pension contribution included. 20 days holiday per year. Bonus based on company performance. The opportunity to work in a dynamic and international team environment within a growing company. You can work from home 1 day a week, but training will be 100% at the office.

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge.

IMPORTANT:

if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a Customer Service Representative for the DACH market, you will join 4–5 other German speakers in a close-knit team, working together to support customers and keep everything running smoothly.
De onderstaande informatie behandelt de functie-eisen, de verwachte ervaring van de kandidaat en de bijbehorende kwalificaties.

Some of your tasks include: Be the main contact for a group of customers and build good relationships with them Keep an eye on sales results and share updates with the team Spot any issues or changes in customer needs and make sure the right people are informed Support the sales team by keeping things running smoothly and following up when needed Help track sales targets and contribute ideas to improve results Coordinate shipments and deliveries, making sure everything arrives on time Take into account customer agreements and country-specific requirements Handle customer orders from start to finish, making sure everything is correct Manage the order process and adjust priorities when needed Identify potential issues early on and solve them proactively Work together with other teams on topics like payments and documentation Answer customer questions about orders, deliveries, and products Requirements At least 1 year of experience in a similar role, or a strong motivation to start a career in customer service German at C1 or C2 level, with fluent English for internal communication You live within reasonable commuting distance of Helmond Availability for 32–40 hours per week A customer-focused mindset, with strong organizational and multitasking skills Excellent communication skills Benefits Our client offers a great benefits package, including: A flexible hybrid working model (after onboarding, only 2 office days per week — Tuesdays and Thursdays) 1 year direct contract with the client, with the intention to go to a permanent contract after 13th month salary Performance-based annual bonus Travel allowance Company laptop and phone Pension scheme 28 vacation days Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above.

By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge.

IMPORTANT:

if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a Customer Service Representative, you will be reporting to the Manager Customer Operations. You will be responsible for:

• Serve as the primary point of contact for B2B partners across Europe, managing all enquiries via phone and email, including order processing, complaint resolution, and special projects.
• Build and maintain strong, long-term relationships with both internal and external stakeholders, working closely with sales teams and business partners to ensure a high level of service.
• Manage the end-to-end order process using SAP and Excel, monitoring order status, product availability, and delivery timelines to ensure accurate and timely fulfilment.
• Provide partners and B2B customers with detailed product information, proactively addressing enquiries and identifying appropriate solutions to meet their needs.
• Monitor existing processes, identify opportunities for improvement, and implement innovative solutions to increase efficiency and enhance the customer experience.
• Work effectively with vendor portals and internal systems to manage partner requirements and ensure accurate and timely processing of information.
• Collaborate with internal departments, including Accounts Receivable and Marketing, to resolve issues, support business needs, and ensure smooth cross-functional communication.
• Handle customer complaints and complex enquiries professionally, taking ownership of issues through to resolution while maintaining strong commercial relationships.
• Provide day-to-day support to B2B clients and partners across Europe, ensuring a consistently high level of service for both internal and external customers.
• Apply strong commercial and customer-focused skills within a B2B environment, contributing to partner satisfaction, business retention, and overall commercial objectives.

Requirements

• Higher professional education or equivalent experience
• Good command of English and French
• Experience within a similar B2B Commercial position
• Experience working with SAP system is required

Benefits

• Market relevant compensation package
• Full time – 40 hours / week (preferable)
• 4 Days WFO & Fridays WFH
• Travel costs reimbursement up to 250 Euros / month
• A salary between €3.000 - €3.600 (Depending on experience)

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a Customer Service Representative, you will be reporting to the Manager Customer Operations. You will be responsible for:

• Serve as the primary point of contact for B2B partners across Europe, managing all enquiries via phone and email, including order processing, complaint resolution, and special projects.
• Build and maintain strong, long-term relationships with both internal and external stakeholders, working closely with sales teams and business partners to ensure a high level of service.
• Manage the end-to-end order process using SAP and Excel, monitoring order status, product availability, and delivery timelines to ensure accurate and timely fulfilment.
• Provide partners and B2B customers with detailed product information, proactively addressing enquiries and identifying appropriate solutions to meet their needs.
• Monitor existing processes, identify opportunities for improvement, and implement innovative solutions to increase efficiency and enhance the customer experience.
• Work effectively with vendor portals and internal systems to manage partner requirements and ensure accurate and timely processing of information.
• Collaborate with internal departments, including Accounts Receivable and Marketing, to resolve issues, support business needs, and ensure smooth cross-functional communication.
• Handle customer complaints and complex enquiries professionally, taking ownership of issues through to resolution while maintaining strong commercial relationships.
• Provide day-to-day support to B2B clients and partners across Europe, ensuring a consistently high level of service for both internal and external customers.
• Apply strong commercial and customer-focused skills within a B2B environment, contributing to partner satisfaction, business retention, and overall commercial objectives.

Requirements

• Higher professional education or equivalent experience
• Good command of English and French
• Experience within a similar B2B Commercial position
• Experience working with SAP system is required

Benefits

• Market relevant compensation package
• Full time – 40 hours / week (preferable)
• 4 Days WFO & Fridays WFH
• Travel costs reimbursement up to 250 Euros / month
• A salary between €3.000 - €3.600 (Depending on experience)

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

• Manage domestic and international orders for French speaking markets.
• Technical affinity with AV (audio-visual) is a big plus
• Coordinate with internal teams to ensure smooth order processing.
• Update customers and the sales team on order status and key details.
• Handle order entry, export documents, and stock issues.
• Perform general administrative tasks.
• Build and maintain relation with clients

Requirements

• 1+ year experience in a similar role in a B2B environment;
• Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
• Excellent communication skills;
• Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.

Benefits

• 13th month
• Pension
• AV Training
• Health insurance contribution
• Hybrid working module (3 days in the office)

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

• Manage domestic and international orders for French speaking markets.
• Technical affinity with AV (audio-visual) is a big plus
• Coordinate with internal teams to ensure smooth order processing.
• Update customers and the sales team on order status and key details.
• Handle order entry, export documents, and stock issues.
• Perform general administrative tasks.
• Build and maintain relation with clients

Requirements

• 1+ year experience in a similar role in a B2B environment;
• Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
• Excellent communication skills;
• Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.

Benefits

• 13th month
• Pension
• AV Training
• Health insurance contribution
• Hybrid working module (3 days in the office)

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom.

Are you a service-minded and solution-oriented person who enjoys customer interaction? Then this meaningful role might be just right for you!

With Avantor Fluid Handling, you'll be part of Europe's leading distributor of laboratory products. As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers.

• Owns the customer request and experience from initiation to conclusion

• Manage inbound customer communication regarding service status, orders, and issues

• Coordinate and expedite customer orders, ensuring timely resolution of challenges and accurate documentation

• Oversee the order processing, from initial entry through to final shipping, guaranteeing smooth and efficient processing

• Maintain comprehensive records and documentation to uphold operational efficiency, compliance standards, and organizational integrity.

• Education : MBO/ Bachelor's degree in Administration or similar field

• Experience: Several years of applicable experience in a customer service role

• Preferred Qualifications:

• Good organization and time management skills

• Strong communication skills in English, and good level of Dutch is required

• Proficiency in MS Office Suite including MS Excel

• Knowledge of Exact, Epicor or similar ERP system is a plus

• Good business understanding and ability to grasp company processes and routines

• Thrives in a fast-paced environment and enjoys multitasking and problem solving

• Motivated to learn, curious, and engaged

• Solid collaboration skills and a positive attitude

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Over de vacature

Your responsibilities :

• Provide customer service in both German and English by phone, email, and chat
• Support customers with licensing, pricing, payment details, and order status
• Prepare quotes for software licences and renewals
• Follow up on quotes to support the sales process
• Process orders accurately, ensuring correct details and timely deliveries
• Communicate with suppliers to coordinate quotes and orders
• Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service
• Keep databases updated with customer and order details
• Support with other related administrative or service tasks as needed
  Requirements To excel in this role, you’ll need: - Fluent in both German (C2) and English (C1-C2), spoken and written
• At least 2 years of experience in customer service, customer success, administration or inside sales (B2B)
• Interested in IT/software industry
• Strong problem-solving skills and ability to learn quickly in a changing environment
• University degree or equivalent
• Highly organized, pro-active, detail-oriented, and good at multitasking
• Strong with numbers and comfortable working in a commercial environment
• Customer-focused mindset with excellent communication and relationship-building skills

Bent u de juiste sollicitant voor deze functie? Ontdek het door het functieoverzicht hieronder te lezen.
Its a hybrid working arrangement with 1 day working from home every Friday Benefits Our client offers a direct contract (first contract will be 7 months) with a focus on long-term commitment, providing:

• Start date: ASAP
• A monthly salary ranging from € 3.000 to €3.700 gross, depending on your experience and education
• Monthly bonuses linked to performance paid monthly
• Holiday allowance.
• 25 vacation days.
• Reimbursement of travel costs up to €250 per month.
• Extensive training and ongoing support.
• Work hours from Monday to Friday, 9:00 AM to 5:30 PM, with 30mins lunch break.
• 4 days working onsite and 1 day working from home (Friday)
• A dynamic and lively work environment located in the heart of Amsterdam.

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Your responsibilities :

• Provide customer service in both German and English by phone, email, and chat
• Support customers with licensing, pricing, payment details, and order status
• Prepare quotes for software licences and renewals
• Follow up on quotes to support the sales process
• Process orders accurately, ensuring correct details and timely deliveries
• Communicate with suppliers to coordinate quotes and orders
• Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service
• Keep databases updated with customer and order details
• Support with other related administrative or service tasks as needed
  Requirements To excel in this role, you’ll need: - Fluent in both German (C2) and English (C1-C2), spoken and written
• At least 2 years of experience in customer service, customer success, administration or inside sales (B2B)
• Interested in IT/software industry
• Strong problem-solving skills and ability to learn quickly in a changing environment
• University degree or equivalent
• Highly organized, pro-active, detail-oriented, and good at multitasking
• Strong with numbers and comfortable working in a commercial environment
• Customer-focused mindset with excellent communication and relationship-building skills

Bent u de juiste sollicitant voor deze functie? Ontdek het door het functieoverzicht hieronder te lezen.
Its a hybrid working arrangement with 1 day working from home every Friday Benefits Our client offers a direct contract (first contract will be 7 months) with a focus on long-term commitment, providing:

• Start date: ASAP
• A monthly salary ranging from € 3.000 to €3.700 gross, depending on your experience and education
• Monthly bonuses linked to performance paid monthly
• Holiday allowance.
• 25 vacation days.
• Reimbursement of travel costs up to €250 per month.
• Extensive training and ongoing support.
• Work hours from Monday to Friday, 9:00 AM to 5:30 PM, with 30mins lunch break.
• 4 days working onsite and 1 day working from home (Friday)
• A dynamic and lively work environment located in the heart of Amsterdam.

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Are you a service-minded and solution-oriented person who enjoys customer interaction? Then this meaningful role might be just right for you!

With Avantor Fluid Handling, you'll be part of Europe's leading distributor of laboratory products. As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers.

Executes day-to-day customer service tasks according to defined procedures and standards. Handles recurring customer inquiries and issues, such as order status updates or product defects, by applying prescribed solutions. Key responsibilities include logging customer interactions into the system for record-keeping and follow-up, escalating unresolved issues to higher-level support, ensuring timely resolution of customer complaints and providing basic product recommendations based on customer needs and ensures compliance with company policies while maintaining a high level of customer satisfaction. For more complex issues, uses past experience and available resources to resolve the problem effectively. Communicates with customers to provide clear and accurate information, offering explanations when necessary to ensure understanding.

Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom.

• Education : MBO/ Bachelor's degree in Administration or similar field
• Experience: Several years of applicable experience in a customer service role
• Preferred Qualifications:
• Good organization and time management skills
• Strong communication skills in English, and good level of Dutch is required
• Proficiency in MS Office Suite including MS Excel
• Knowledge of Exact, Epicor or similar ERP system is a plus
• Good business understanding and ability to grasp company processes and routines
• Thrives in a fast-paced environment and enjoys multitasking and problem solving
• Motivated to learn, curious, and engaged
• Solid collaboration skills and a positive attitude

How you'll thrive and create an impact

• Owns the customer request and experience from initiation to conclusion
• Manage inbound customer communication regarding service status, orders, and issues
• Coordinate and expedite customer orders, ensuring timely resolution of challenges and accurate documentation
• Oversee the order processing, from initial entry through to final shipping, guaranteeing smooth and efficient processing
• Maintain comprehensive records and documentation to uphold operational efficiency, compliance standards, and organizational integrity.

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

Over de vacature

As an Inside Sales Representative , you will be part of the internal Infrastructure team, supporting larger infrastructure projects across Germany. You will work closely with the Project Coordinator and collaborate with various internal departments to ensure projects are handled efficiently and customers receive the best possible service.
Solliciteer snel, bekijk de volledige omschrijving door naar beneden te scrollen om de volledige vereisten voor deze functie te ontdekken.

Your responsibilities will include:

Maintaining a clear overview of larger projects, developments, and potential issues. Knowing when to adapt priorities and scale your involvement according to project needs. Handling administrative tasks accurately and efficiently. Proactively building and maintaining strong customer relationships. Processing orders and preparing accurate quotations in a timely manner. Providing fast, customer-focused, and empathetic support. Working closely with the Project Coordinator and coordinating with various internal departments to ensure smooth project execution.

Requirements

You are commercially minded, highly organised, and comfortable managing multiple processes and stakeholders at the same time. You can easily navigate between different departments, priorities, and responsibilities while maintaining a clear overview. With a solid commercial background, you are also motivated to further develop your skills and grow towards a Project Coordination role.

What you bring:

At least 5 years of experience in a commercial administrative role, preferably within the infrastructure, construction, or engineering sector. MBO/HBO working and thinking level . Good command of German , both written and spoken. Strong organisational and planning skills, with the ability to maintain an overview of complex processes. A flexible and proactive approach, with the ability to switch smoothly between different tasks and priorities. A commercial and customer-oriented mindset with strong communication skills. Willingness to travel to Germany approximately 10 times per year . Ambition to develop further within project coordination and take on increasing responsibility.

Benefits

What you can expect: A competitive salary of €3,000 – €4,000 gross per month , depending on experience and qualifications. A flexible working week of 32 to 40 hours , with Wednesdays and Fridays as fixed working days . 32 days of annual leave , an end-of-year bonus, and a generous employer contribution towards your pension. The opportunity to join an enthusiastic, international, and collaborative team . Attractive additional benefits, including a bonus scheme and a €500 personal wellbeing budget to spend on something that makes you happy. Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge.

IMPORTANT:

if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

• Identify and prospect potential customers in the German food supplement industry.
• Conduct market research to identify new business opportunities and trends.
• Develop and maintain a pipeline of leads through proactive outreach and networking.
• Collaborate with the sales team to develop strategies for penetrating the German market.
• Build and maintain strong relationships with existing customers.
• Understand customer needs and provide tailored solutions to meet their requirements.
• Conduct regular business reviews and follow-up meetings to ensure customer satisfaction.
• Provide product training and support to clients to maximize their understanding and usage of our capsules
• Monitor market trends, competitor activities, and industry developments to stay informed and proactive.

Requirements - Fluency in German and English is a must!

• B2B sales experience
• Strong negotiation and communication skills, with the ability to build and maintain relationships.
• Self-motivated and target-driven, with a demonstrated ability to meet or exceed sales targets.
• Excellent problem-solving and analytical skills.
• Willingness to travel as needed for client meetings and industry events.
• The role is fully office-based with no hybrid work model.
• Only candidates who live in the Netherlands (preferably close to Houten) will be considered!

Benefits Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.