Customer care representative Vacatures

Over de vacature

Tu es un(e) professionnel(le) expérimenté(e) dans le service client B2B ou la gestion administrative supply chain ? Tu maîtrises couramment le français, possèdes un solide niveau d'anglais et tu habites à moins de 30 km de Breda ? Si tu recherches un rôle stratégique au sein d'une organisation internationale—loin des contraintes d'un centre d'appels classique—Lamb Weston EMEA a l'opportunité idéale pour toi !

What we offer

• € 3.875 p/mois 8,33% prime de vacances 3,54% ADV
• Indemnités de déplacement et de télétravail
• Temps plein, 5 jours par semaine
• Poste hybride à 50/50, bureau basé à Breda
• Une équipe internationale de collègues

Who you are
Tu es une personne autonome, rigoureuse et orientée solutions. Tu apprécies les environnements dynamiques et possèdes une réelle aisance relationnelle et administrative.

• Tu résides impérativement dans un rayon de 30 km autour de Breda (ex: Tilburg, Oosterhout, Roosendaal, Etten-Leur).
• Tu justifies d'au moins 1 ans d'expérience réussie en Customer Service B2B, gestion des commandes ou administration logistique.
• Maîtrise parfaite du français (niveau C1 / langue maternelle) et de l'anglais. La maîtrise d'une autre langue d'Europe du Sud (espagnol ou italien) est un atout très apprécié.
• Bonne maîtrise des systèmes ERP (de préférence SAP) et de MS Excel.
• Excellent sens de l'organisation, esprit d'équipe et résistance au stress.

What will you do
En tant que Représentant Customer Care pour la zone Europe du Sud (axé sur le marché français), tu es responsable de l'ensemble du processus Order-to-Cash pour nos partenaires internationaux (Foodservice, Retail et B2B).

• Saisie, suivi et validation des commandes clients de A à Z dans SAP.
• Communication quotidienne avec les clients internationaux, les account managers et les partenaires logistiques.
• Traitement, analyse et résolution des réclamations commerciales, logistiques ou de qualité en collaboration avec le service Qualité.
• Suivi rigoureux des livraisons (OTIF) et préparation de la documentation de transport et d'exportation requise.
• Participation active à l'amélioration des processus internes pour maximiser la satisfaction client.

Where will you work
Tu rejoindras le siège EMEA de Lamb Weston, l'un des leaders mondiaux de la transformation de produits à base de pommes de terre, situé à Breda. Tu intégreras une équipe internationale, chaleureuse et ambitieuse.

Job application
Prêt(e) pour le chapitre suivant de ta carrière ? Postule vite via Tempo-Team ! Appelle-moi, envoie-moi un e-mail ou postule directement : je te recontacte très vite!

Over de vacature

Are you an experienced customer service or administrative professional with a strong passion for international trade? Do you speak fluent French and English, and do you already live within 30 km of Breda? If you are looking for a high-level B2B role—where you truly manage key relationships and complex supply chain processes rather than working in a call center—then Lamb Weston EMEA is looking for you!

What we offer

• € 22,36 b/uur 8,33% holiday money 3,54% ADV
• Travel- and WFH-allowance 25 paid holidays
• Full time corporate hours, 5 days a week
• 50/50 hybrid position, office in lively Breda
• International team of colleagues, eager to meet 😊

Who you are
You are a skilled and proactive professional who thrives in a fast-paced environment. You are comfortable dealing with commercial stakes, tracking logistics, and resolving complex operational queries. You recognize yourself:

• You already live close to Breda. If you are currently living outside of the Netherlands, we can't take you into procedure
• You have experience in B2B customer service, supply chain administration or order management. You know how to switch between detailed administration and customer contact.
• You are fluent in French (C1/native level) and English. Knowledge of another Southern European language (Spanish or Italian) is a major plus!
• Experience working with ERP systems (preferably SAP) and MS Excel

What will you do
As a customer care representative for the Southern European market (focused on France and surrounding regions), you oversee the complete order-to-cash process for international foodservice, retail, and B2B partners.

• Processing, confirming, and monitoring customer orders end-to-end using SAP
• Direct daily communication with international clients, account managers, and logistics partners
• Ensuring orders are dispatched and delivered on time and in full (OTIF), including required export/shipping documentation

Where will you work
You will work at Lamb Weston EMEA, one of the world's leading manufacturers of high-quality potato products. Located at the modern EMEA headquarters in Breda, you will join a dynamic, international team that values teamwork, humor, and high performance!

Job application
Ready to take the next step in your career? Apply now via Tempo-Team! You can call me, sent me an email or you can apply straight away and I will contact you.

Over de vacature

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.

what we offer

• Multicultural and dynamic work environment
• 30 to 40 hours per week
• Work at the CAC head office in Maastricht (NL)
• Full time training program
• Personal development
• Required language skills: English

who are you

• preferably experienced in a customer service environment;
• fluent communication skills in English (An additional language would be a bonus);
• the ability to remain calm and collected in difficult customer situations;
• motivated and very customer minded;
• can work in a team as well as on your own;
• attention to detail based on organizational and time management skills;
• living in the area of Maastricht;
• immediately available.

what will you do
The Critical Parts Management team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.

In the CPM team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!

• multicultural, dynamic and international working environment;
• an open, friendly and relaxed atmosphere;
• training program and training on the job.

job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.

what we offer

• Multicultural and dynamic work environment
• 40 hours per week
• Work at the CAC head office in Maastricht (NL)
• Full time training program
• Personal development
• Required language skills: French and English

who are you

• fluent in French and English on a native level;
• other fluent language skills are a plus;
• preferably experienced in a customer service environment;
• the ability to remain calm and collected in difficult customer situations;
• motivated and very customer minded;
• can work in a team as well as on your own;
• attention to detail based on organizational and time management skills;
• living in the area of Maastricht.

what will you do
The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.

In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!

• multicultural, dynamic and international working environment;
• an open, friendly and relaxed atmosphere;
• training program and training on the job;
• 40 hours per week.

job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

We are looking for an International Sales Support representative to join a fast-growing international company in the Groningen area, for their France en German market. If you don't have any experience, that's totally fine, as long as you have the right mindset and you'd like to make a global health impact!

You will step into a dynamic role with amazing conditions, including an immediate employment by the employer, a salary up to € 4,200 gross per month (depending on your language skills), and the perfect stepping stone to eventually become an Account Manager! Don't wait any longer; discover your new job below! 👇

What we offer

• Earn up to € 4200 per month
• Direct employment with the company
• 32 - 40 hours per week
• Delicious & free lunch at the office every day
• Work in an international team
• Work in Groningen

Who you are
You have a natural commercial insight and know exactly how to spot opportunities during a conversation. Preferably you have work experience with sales support tasks but it's not an requirement, as long as you are eager to learn.

You are communicative, helpful, and have a strong customer-oriented attitude. You also have an eye for detail and can work systematically.

You're going to work with German and France clients, so speaking & writing one of this languages on a business level is a big advantage.

Furthermore:

• You're willing to work 32 to 40 hours per week
• You would like to work in Groningen
• You speak and write fluently English at a business level
• You either have working experience in a commercial roll or you have the commercial mindset

What will you do
You will join a team with two other Sales Support colleagues, together you'll support your sales colleagues. While they focus on specific countries, you will be the one switching between the different markets. You will be the central point of contact for questions from both existing clients and prospects.

Also:

• You answer all incoming customer support emails and handle questions over the phone.
• You draft quotations, actively follow up on them, and turn them into orders.
• You take care of the administrative tasks and process sales orders accurately.
• You signal bottlenecks in the sales process and propose ideas to make things better every day.

Where will you work
You will work for an international organization that makes a difference on moments when every second counts! Since starting as a small team in 2008, the company has grown into a successful business with over 65 colleagues. You will be working at the office in Groningen, where the atmosphere is very collegial and welcoming. This company truly believes in your potential; this role provides the foundation to eventually grow into an Account Manager position if that is your ambition!

Fluently speaking either France or German is an big advantage for this position, that's why their are 2 salary ranges:
> Only speaking English: € 2608,26 up to € 3400 gross per month
> Also speaking France or German: € 2900 up to € 4200 per month

You also get:

• 24 vacation days, 4% pensioen you can invest yourself & 0,23 per km if you have to travel more than 10km
• Work-from-home allowance of €2,35 per day
• Friday afternoon drinks, team outings, and sports activities.
• A delicious, fully catered lunch at the office every single day.
• Access to company fitness programs and a bicycle plan.
• A quick start: you can begin as soon as possible.

Job application
Are you convinced? And would you like to get started at the Sales Support position? Then click the 'Apply' button right away! Do you have any questions? You can find our contact details at the bottom of the job posting. Hope to hear from you soon!