Logistics customer service representative Vacatures

Over de vacature

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.

what we offer

• Multicultural and dynamic work environment
• 30 to 40 hours per week
• Work at the CAC head office in Maastricht (NL)
• Full time training program
• Personal development
• Required language skills: English

who are you

• preferably experienced in a customer service environment;
• fluent communication skills in English (An additional language would be a bonus);
• the ability to remain calm and collected in difficult customer situations;
• motivated and very customer minded;
• can work in a team as well as on your own;
• attention to detail based on organizational and time management skills;
• living in the area of Maastricht;
• immediately available.

what will you do
The Critical Parts Management team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.

In the CPM team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!

• multicultural, dynamic and international working environment;
• an open, friendly and relaxed atmosphere;
• training program and training on the job.

job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.

what we offer

• Multicultural and dynamic work environment
• 40 hours per week
• Work at the CAC head office in Maastricht (NL)
• Full time training program
• Personal development
• Required language skills: English

who are you

• fluent in English on a native level;
• other fluent language skills are a plus;
• preferably experienced in a customer service environment;
• the ability to remain calm and collected in difficult customer situations;
• motivated and very customer minded;
• can work in a team as well as on your own;
• attention to detail based on organizational and time management skills;
• living in the area of Maastricht.

what will you do
The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.

In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!

• multicultural, dynamic and international working environment;
• an open, friendly and relaxed atmosphere;
• training program and training on the job;
• 40 hours per week.

job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

Are you the one who stays cool when the heat is on? 🔥 Do you enjoy being in direct contact with customers? In the heart of Venlo's logistics hub, we are looking for a Customer Service Representative. You can jump hurdles and make clients smile. No boring office days here—just high energy, international vibes, and a team that has your back. We offer both fulltime and parttime (24 / 32 hours) opportunities. Want to earn up to €3,500 per month? And work in a team where no two days are the same? Read on and land this job!

What we offer

• Money talks: € 20 per hour!
• A job for the long term!
• An international work environment!
• Fulltime or Parttime (24-32 hours) opportunities!
• Administration and Customer Service!
• Working at a global logistics giant!

Who you are
As a Customer Service Representative, you are a communication star. Who always maintains a positive attitude—even when things get busy. You are proficient with ERP systems and interacting with customers comes naturally to you. No request is too much; you are a true problem-solver who won't let go until every detail is sorted out. Also, you possess the following:

• A MBO degree thinking level;
• A good command of the English language;
• Proven experience in logistics and/or customer service.

What will you do
As a Customer Service Representative, you start your day with a cup of coffee. And a chat with your colleagues. Then, you dive right in and start tackling customer inquiries. You make sure everything runs like clockwork! As the primary point of contact, you help customers via email, phone, and chat. You deal with orders, resolve complaints, and brainstorm ways to make our processes even better. Your job satisfaction? That comes from interacting with people and solving complex puzzles. Youre the "voice of the company" for international clients via phone and mail.

• Turning complex orders into smooth deliveries;
• Collaborating with the warehouse team to hit those deadlines;
• Analyzing KPIs to keep the service level at an all-time high.

Where will you work
You will join our Customer Service Team. Where you'll work for several major clients, including those in the medical sector. The atmosphere is international and professional, but above all, very welcoming and fun! Also to a great environment, we offer overtime pay. And various training and development opportunities for your future growth. The vibe? Think international flair meets local cosyness. You’ll be working with colleagues from all over the world: English is the daily language. They work hard to hit the targets, but they celebrate the wins even harder during team events and lunches! Cheers to that! 🥂

Job application
Interested? Great! Apply or give us a call!

Over de vacature

Ready to drive impact in a fast-paced logistics environment? We are looking for a hands-on Warehouse employee who thrives on hitting key performance targets and finding smarter, more efficient ways to work.

What we offer

• Working from 13:00 till 22:00
• Excellent benefits!
• An international work environment
• Ongoing learning and development opportunities
• A competitive salary based on your experience

Who you are
You ideally bring a background in healthcare logistics, understanding the importance of accuracy and quality control. Or you would like to learn this! Furthermore;

• You have warehouse and forklift experience
• You can speak English (or Dutch)
• You are available every day from 13:00 to 22:00

What will you do
In this role, you manage the complete flow of orders from start to finish!

• Processes return orders, prioritize if necessary, and coordinates with customer service representative
• Obtains orders, prioritizes if necessary, and selects products from proper locations
• Obtains and properly matches up reprinted orders
• Stages and coordinates outbound shipments

Where will you work
Join this company in Eindhoven and play a vital role in life-saving logistics! Located in one of Europe’s leading tech and healthcare hubs, our state-of-the-art facility is dedicated to storing and distributing critical medical supplies worldwide!

Job application
Come on, dive into this new challenge with full energy. Apply quickly! Let's go! #MKB🚀🌟