Client order coordinator Vacatures

Over de vacature

In this role, the coordinator will be a key link between the company and its clients, ensuring seamless communication and project execution from the initial inquiry through to final delivery. Working closely with the French sales team—consisting of three Area Managers—this position is responsible for preparing detailed quotes, managing orders, coordinating deliveries, and handling invoicing and payment follow-ups.The role also includes frequent collaboration with international colleagues and direct communication with the headquarters and production sites in the Netherlands to align customer requirements with internal processes.

Here's a list of the specific tasks: - Prepare detailed quotations based on input from Area Managers

• Register and manage incoming orders
• Coordinate logistics and delivery planning
• Oversee invoicing and follow up on outstanding payments
• Act as a primary point of contact for clients, ensuring timely and accurate responses
• Liaise regularly with colleagues across international offices
• Coordinate with the headquarters and manufacturing facilities to meet client expectations
• Maintain a strong focus on customer satisfaction and brand representation

Requirements

This is a highly autonomous and versatile position that requires both administrative precision and a customer-focused mindset. Next to this, here are some set requirements:

• 3+ years of experience in a similar administrative or client-facing position;
• Professional level of French and English, and an understanding of Dutch (B1+);
• Proficient in Microsoft Office and comfortable working with digital tools;

Benefits

Our client can offer a temporary contract initially, with the intention to continue long-term. Next to this, you would receive: - 25 holiday days (based on full-time);

• Public transport and travel cost reimbursement;
• An open and collaborative work culture;
• Opportunities for growth within an international environment;

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Our client is looking for a fulltime Account Coordinator German speaking. You will work with DACH team in the Customer Service Department. You are part of the European Sales office and will work in Amsterdam.

De verwachte ervaring van sollicitanten, evenals extra vaardigheden en kwalificaties die nodig zijn voor deze baan, worden hieronder opgesomd.
Responsibilities: - Managing daily customer enquiries, order processing & invoicing, sample and trial orders

• Following up on lead-time quotations, pricing quotations trials & sample deliveries
• Providing internal sales support
• Handling requests for call-offs in order to enable delivery, stock level maintenance and timely ordering of new stock
• Contributing to the analysis and chasing of customer payments
• You will work closely with other departments (Sales, Technical Service, Production, Transport Planning) to formulate potential solutions to customer questions

The ideal candidate always puts the customer first and maintains excellent service standards even in difficult situations. They appreciate your input and creativity when it comes to problem solving. Requirements - German C1/C2 level and fluent in English

• Bachelor’s degree or the equivalent in relevant work experience -
• Previous experience with B2B customer supporting or operational positions
• Excellent communication skills, both verbal and written
• Hard-working and action oriented
• Interested in inside sales
• Attentive, flexible, receptive to change and the ability to adapt quickly
• Multi-task, stress resistant, attentive to details and analytical
• Advanced Excel and other IT skills are a plus

Benefits The Amsterdam office offers an informal, international and challenging work environment. - Start date as soon as possible

• Full time position
• Competitive salary package with 25 vacation days + 13 ATV days
• Sport allowance
• Commuting allowance - fully onsite
• Learning and development opportunities

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.