Solution engineer Vacatures in Hank

Over de vacature

Are you eager to build up technical skills and having your long term career within the technical industry?
What will you do?
After sales support to dealers across EMEA:

• E-mail and helpdesk support by using CRM system
• Interact directly with customers to diagnose and solve technical problems in a set time frame
• Analyze and clarify customer requests by researching and troubleshooting the existing knowledgebase
• Inspect cases for technical complexity and advise our customers timely with quality
• Direct support to dealers and distributors by onsite interventions
• Check product documentation for completeness and accuracy
• Communicate with development teams in order to find solutions
• Complete each case by double checking the result, close the case if the issue is fixed and customer is happy.

Exhibition support

• Installation, operating and dismantling of machines for exhibitions
• Advising customers about specific applications and supporting sales during the show
• Try to get leads together with our sales team on the booth

Training

• Organizing and hosting technical trainings for dealers and distributors
• Monitoring dealer skills and alerting management about technical issues
• Elaborate the knowledge base for internal / external use

Refurbishing of second hand machines

• Inspection and repair of returned / used machines for re-sale
• Maintenance of machines located in the showroom
• Inspection and repair of damaged machines

Warranty check

• Checking and approving warranty claims from our dealers
• Advising our warranty department about proper warranty terms and conditions

Sales support

• Advising and training sales department persons about machine specifications, proper usage and features
• Advising sales when specific applications or machine requirements arise

Customer service support

• Supporting customer service department with questions about delivery conditions and availability of parts

Requirements Who are you?
Are you a fresh graduate?
Education

• MBO electronics /mechanics or HBO level, gained through work experience
• Fluent written and oral communication skills in English
• Fresh graduates
• More than average mechanical engineering machinery-skills gained through trainings or schooling

Work experience

• 0-1 year experience max.
• Motivation and theoretical thinking are important to become a good (field) engineer in future and to support our customers properly.
• Experience in a similar/ printing industry is strong preferred.
• Experience repairing machineries
• Experience in R&D is a big bonus.

General:

• Customer and service minded attitude and highly motivated
• Eager to learn new technology
• Travelling throughout EMEA on a regular basis
• Team player
• Organized
• Flexible
• Good communicative skills and technical minded / tech savvy
• Candidates must live in Amsterdam region (The Netherlands) and willing to work 100% onsite (hybrid is not possible)
• Candidates must hold a valid working permit, our client does not offer sponsorship
• You must have an EU driver's license

Our client is prepared to invest in starting technicians who are highly motivated. Our client is open for fresh graduates who are technical / mechanical minded Benefits

• This is a long term position - based on full time
• The salary is between EUR 2800, and max. EUR 3000, per month gross, based on full time. The salary is depending on education, experience and industry background.
• Travelcost will be reimbursed
• The initial contract will be via Undutchables, approx. 6-7 months. If all goes well, it will be extended. The 2nd contract will be with the company.

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Over de vacature

Our client is looking for a Maintenance Engineer to join their logistics operation in Venlo. This is a newly created position within the maintenance team, offering the opportunity to make a real impact and help shape the role from the ground up.You will join a team of two mechanics and act as the technical specialist for more complex technical issues. While the team handles day-to-day maintenance, you will focus on diagnosing recurring problems, identifying root causes, and implementing sustainable solutions. In addition, you will contribute to technical projects and continuous improvement initiatives within a dynamic warehouse environment. What will you do?

• Troubleshoot and resolve complex technical issues involving machinery, electrical systems, and software.
• Analyze recurring breakdowns and identify root causes using a structured approach.
• Install, commission, maintain, and optimize warehouse machinery and logistics systems.
• Support and guide maintenance technicians with challenging technical issues.
• Develop and implement long-term technical improvements to increase system reliability and performance.
• Identify opportunities for process improvements and implement innovative solutions.
• Contribute to technical projects aimed at improving operational efficiency and warehouse operations.
• Help create structure and best practices within a growing technical environment.

Requirements

• MBO-level education (or higher) in a technical field such as Electrical Engineering, Mechatronics, Mechanical Engineering, or similar.
• Approximately 3 years of relevant technical work experience.
• Experience working within a warehouse, logistics, production, or automated industrial environment.
• Strong troubleshooting, analytical, and problem-solving skills.
• Hands-on experience with machinery, electrical systems, and technical maintenance.
• Experience performing root cause analyses in a technical environment.
• Knowledge of PLC-controlled systems is a strong advantage.
• Fluent English communication skills.
• A proactive and independent mindset with the ability to take ownership and initiative.
• Own transportation and the ability to commute independently to the Venlo area.

Please note that we can only consider candidates who live within a reasonable commuting distance of Venlo. Unfortunately, visa sponsorship is not available for this position.

Benefits

• 25 vacation days, with the option to purchase an additional 10 days.
• 8% holiday allowance.
• A premium-free pension plan.
• Travel and home working allowances.
• Direct contract with our client: first 1 year, and afterwards permanent.
• A 20% discount on all products.
• Travel reimbursement of €0.23 per kilometre.
• Laptop and phone.
• Compensation of 200% for occasional Saturday work (approximately 4–5 times per year).
• A positive and collaborative working environment.
• Long-term career opportunities within an international and growing organization.

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.