Senior Consultant, Practice Management

Over de vacature

Overview

As Senior Consultant in Practice Management, you will own a portfolio of Dutch accounting firms, maximizing value from our software and driving growth. You act as a trusted advisor, lead complex projects, and influence product development through customer feedback. You will foster long-term relationships, boost adoption, and reduce churn while supporting pre-sales and cross-functional collaboration. This role offers ownership, strategic impact, and opportunities to shape product roadmaps in a global, collaborative environment.

Arbeidsvoorwaarden / Benefits

• full-time position
• hybrid work model
• autonomy in portfolio management
• exposure to strategic engagements and product innovation
• continuous learning and professional development
• clear pathways to senior leadership and broader regional roles

Verantwoordelijkheden

• Lead implementation and optimization of Practice Management software for customers
• Manage and develop relationships with accounting and tax professionals
• Translate customer challenges into software solutions as a strategic advisor
• Support pre-sales activities and customer engagements
• Identify upsell opportunities and expand solution adoption
• Facilitate workshops, presentations, demos, and training
• Coordinate internal stakeholders to deliver projects
• Drive process improvements and support change/transformation
• Provide customer insights to Product and Research for roadmaps
• Support product testing and quality assurance for rollouts
• Mentor less experienced colleagues

Belangrijkste vereisten

• Proven experience in a senior consulting, business consulting, or client-facing advisory role

• Knowledge of the Dutch Tax & Accounting market

• Experience supporting pre-sales activities and customer solution discussions

• Strong project coordination and stakeholder management

• Ability to translate customer processes into software solutions

• Excellent presentation, facilitation and communication skills

• Strong commercial awareness and customer-focused thinking

• Self-starting, accountable mindset

• Strong problem-solving and organizational capabilities

• Fluency in Dutch and professional proficiency in English

• proactive and commercially minded

• ownership mindset

• relationship-building

• ability to translate business processes into software solutions

• experience with software implementations and adoption

• stakeholder management tools (implied)

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