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Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that:
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer:
- 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Administratie & Secretarieel
- Branche
- Overige Sectoren
Over de vacature
- Manage domestic and international orders for French speaking markets.
- Technical affinity with AV (audio-visual) is a big plus
- Coordinate with internal teams to ensure smooth order processing.
- Update customers and the sales team on order status and key details.
- Handle order entry, export documents, and stock issues.
- Perform general administrative tasks.
- Build and maintain relation with clients
Requirements
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
- Excellent communication skills;
- Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.
Benefits
- 13th month
- Pension
- AV Training
- Health insurance contribution
- Hybrid working module (3 days in the office)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that: - Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that: - Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Administratie & Secretarieel
- Branche
- Overige Sectoren
Over de vacature
- Manage domestic and international orders for French speaking markets.
- Technical affinity with AV (audio-visual) is a big plus
- Coordinate with internal teams to ensure smooth order processing.
- Update customers and the sales team on order status and key details.
- Handle order entry, export documents, and stock issues.
- Perform general administrative tasks.
- Build and maintain relation with clients
Requirements
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
- Excellent communication skills;
- Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.
Benefits
- 13th month
- Pension
- AV Training
- Health insurance contribution
- Hybrid working module (3 days in the office)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Senior Product Costing & Inventory Analyst
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- WO
- Ervaring
- Ervaren
- Functiegroep
- Financiën & Accounting
- Branche
- Industrie & Productie
Over de vacature
As a Senior Product Costing & Inventory Analyst, you will work at the intersection of Finance, Manufacturing, Procurement, Supply Chain and Sales. Your primary responsibility is to ensure that purchased and internally manufactured materials are correctly valued in SAP and accurately reflected in inventory, cost of goods sold and the company’s financial results.You will understand and oversee the end-to-end financial flow of materials: from purchasing and goods receipt through production, inventory and sales. During month-end closing, you will support actual-costing processes and analyse the differences between standard and actual costs. You will investigate the underlying operational and financial drivers and ensure that the resulting inventory valuations and financial postings are complete and accurate.Initially, you will support the German operations and take over important knowledge relating to inventory valuation, product costing and the technical setup of SAP allocation cycles. Once these activities have been successfully transferred and embedded within the local finance organisation, your focus will gradually shift towards international process harmonisation and improvement projects.
*Your responsibilities will include:
- Supporting end-to-end inventory accounting and product-costing processes for purchased and manufactured materials;
- Executing and monitoring month-end actual-costing and Material Ledger processes;
- Analysing differences between standard and actual costs and assessing their impact on inventory, COGS and financial results;
- Reviewing inventory movements, production-order settlements, work in progress and manufacturing variances;
- Ensuring accurate and compliant inventory valuation in line with applicable accounting standards;
- Understanding how purchasing, production, supply-chain and sales transactions are integrated within SAP;
- Executing, monitoring and adjusting allocation cycles for the distribution of costs and revenues across cost centres, products and business segments;
- Supporting profitability reporting and explaining the drivers behind segment performance;
- Maintaining relevant controlling master data and supporting changes to the organisational structure in SAP;
- Identifying process weaknesses and contributing to SAP optimisation, automation and standardisation;
- Preparing process documentation and supporting the training of local finance teams;
- Providing clear financial insights to Finance, Operations and Supply Chain stakeholders.
You will report to the Finance Manager in Bergen op Zoom and work within a small international team. Initially, you will collaborate closely with a finance team of approximately three to four colleagues in Germany. #
Requirements
For this position, we are looking for a hands-on finance professional who understands how operational activities within a manufacturing company translate into inventory values, product costs and financial results. *You bring:
- A bachelor’s degree in Accounting, Finance, Business Economics or a comparable field;
- Approximately 5–10 years of relevant experience in inventory accounting, product costing or manufacturing finance;
- Hands-on experience with the valuation of purchased and internally manufactured materials;
- A good understanding of standard costing, actual costing and month-end costing processes;
- Experience within a manufacturing or production environment;
- Strong SAP knowledge in an integrated manufacturing-finance environment, including SAP FI/CO, Product Costing or Material Ledger;
- The ability to understand the end-to-end flow from purchasing and production through inventory, sales and financial reporting;
- Experience analysing manufacturing variances and their impact on inventory, COGS and profitability;
- Advanced Excel skills and professional fluency in English;
- Strong analytical skills, ownership and a structured approach to problem-solving.
Experience with SAP allocation cycles, profitability reporting, CO-PA, controlling master data or SAP S/4HANA is strongly preferred.
German proficiency at B2 level or above is also strongly preferred because of the initial collaboration with the German finance team. Candidates without German may nevertheless be considered if their overall technical profile is an excellent match. Power BI, IFRS knowledge and Dutch language skills are considered advantages. #
Benefits
*Our client offers:
- A direct permanent employment contract;
- A 13th-month payment and 8% holiday allowance;
- 25 vacation days and 9 additional ATV days based on full-time employment;
- A pension scheme largely funded by the employer;
- Reimbursement of travel expenses;
- Flexible working hours;
- A hybrid working arrangement, with the option to work from home two to three days per week;
- Internal training and development opportunities, including Power BI training;
- An international and collaborative working environment;
- The opportunity to develop from operational costing activities towards international process-improvement projects.
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Support Agent | German B2
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Zakelijke Dienstverlening
Over de vacature
As a member of the Customer Support – Service Desk Team, you will support customers across EMEA who contact our client regarding the calibration or repair of their equipment. You will act as a key connection between customers and the Service Technicians and Logistics teams based in service labs in the Netherlands, Germany, and the UK.
Working closely with the wider team, you will process service requests in Oracle, organize shipment collections, manage the RMA backlog, handle customer communication via email and phone, and coordinate with internal teams and carriers to resolve logistical issues.You will also be responsible for monitoring KPIs through Visual Management, identifying deviations from targets, and applying problem-solving methods to help close performance gaps.
- Work with partners, suppliers, and customers mainly across Europe, Great Britain, and the Middle East, Africa, and Turkey (MEAT).
- Handle internal and external customer inquiries via phone and email.
- Create service orders in the relevant systems for equipment requiring repair or calibration.
- Prepare and provide pickup labels, master packing lists, and dangerous goods information.
- Manage loaner equipment pools in the UK and the Netherlands, where applicable.
- Monitor KPIs through Visual Management, identify deviations in a timely manner, and take appropriate problem-solving actions.
- Coordinate with internal teams and carriers to resolve logistical issues and ensure smooth service operations.
- Follow established communication procedures, guidelines, and policies.
- Work collaboratively with other Service Desk sub-teams to maintain consistent service standards and communication across different regions.
You will join an international Service Desk Team consisting of 16 agents working across five sub-teams. The teams work closely together through an organized workflow, supporting each other to maintain consistent service quality for customers across different locations. The team is led by a manager with a strong focus on Continuous Improvement. #
Requirements
- Previous experience in customer service, customer support, service coordination, order management, logistics, or a similar role.
- Experience handling customer inquiries via phone and email.
- Strong organizational skills and the ability to manage multiple requests and priorities at the same time.
- Good communication skills and confidence in working with internal and external stakeholders.
- Comfortable working with systems and processing service or customer-related information accurately.
- Good problem-solving skills, with the ability to identify issues and coordinate with the relevant teams to find solutions.
- Ability to work in an international and multicultural environment.
- *Good command of English, both written and spoken, and German at least at B2 level.
- A proactive and team-oriented approach to daily work.
- Willingness to work with operational KPIs and follow established processes and guidelines.
- Location near Eindhoven
Benefits
By joining our client’s team, you’ll benefit from: - A Multicultural and Inclusive Environment: Work in a supportive, diverse workplace that values inclusion and collaboration.
- Flexible Hybrid Work Arrangements: A full-time contract with two day of remote work per week.
- Flexible Office Hours: Choose a start time between 7:30 and 9:00 AM, with your workday ending between 4:00 and 6:30 PM.
- Opportunities for Growth: Access career development paths within a global organization committed to employee advancement.
- Extensive Training Resources: Explore nearly 2,000 virtual training sessions covering a wide range of topics—from compliance and technical skills to marketing, sales, and personal development.
Join a team where your contributions are valued, your growth is supported, and your work makes a difference. #
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Supply Chain Project Manager | Pharma Industry
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- WO
- Ervaring
- Ervaren
- Functiegroep
- Logistiek & Magazijn
- Branche
- Farmacie & Geneesmiddelen
Over de vacature
Please note before applying: We can only consider candidates who are already settled in the Netherlands. This position does not offer sponsorship. Applicants must have a valid work permit for the Netherlands.
As a Supply Chain Project Manager, you will play a key role in the successful launch and lifecycle management of pharmaceutical products. You will coordinate supply chain activities across different departments, ensure projects stay on track, and make sure product launches and changes are implemented on time and in line with quality requirements.You will translate product launch and lifecycle strategies into clear supply chain plans and coordinate their execution from start to finish. A major part of the role is managing change controls, tracking project milestones, and bringing together stakeholders from different functions to ensure smooth implementation.
Key Responsibilities - Lead and coordinate end-to-end supply chain projects related to new product launches, product changes, and lifecycle management.
- Own and maintain the overall project plan , ensuring activities, deadlines, and milestones are clearly defined and followed.
- Manage Change Controls and make sure they are implemented correctly, on time, and in line with company procedures.
- Organize and facilitate Product Lifecycle Team and Project Management meetings.
- Coordinate closely with departments such as Quality Assurance, Regulatory Affairs, Production, Planning, Artwork, Warehouse, Customer Service, and Procurement.
- Support the implementation of new products, product variations, packaging changes, and other lifecycle activities.
- Prepare project updates, reports, and key performance metrics for internal stakeholders and management.
- Support the development of project plans, project charters, workshops, and business cases.
- Identify potential issues and opportunities for improvement and lead projects to make processes more efficient.
- Act as a central point of contact to ensure all relevant stakeholders are aligned and that projects progress smoothly.
Requirements
- Bachelor’s degree or equivalent with typically 3–5+ years of relevant professional experience , or
- Master’s degree or equivalent with typically 1–3+ years of relevant professional experience , or
- PhD or equivalent with relevant professional experience.
- Previous experience in Project Management , ideally in a complex, cross-functional environment.
- Strong analytical and problem-solving skills with the ability to identify issues and develop practical solutions.
- Excellent communication and stakeholder management skills .
- Strong organizational skills and the ability to manage multiple projects, priorities, and deadlines simultaneously.
- A proactive and collaborative approach to working with different departments and stakeholders.
- Experience in the pharmaceutical industry is preferred.
- Knowledge of Supply Chain, product launches, change management, or lifecycle management is an advantage.
Benefits
- Full-time position.
- Competitive salary package.
- 30 Holidays.
- Travel reimbursement, dependent on distance.
- Hybrid position plus working from home allowance.
- 1 year Contract via Undutchables with long-term growth opportunities in a dynamic, international setting.
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Senior Supply & Capacity Planner
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- WO
- Ervaring
- Senior management
- Functiegroep
- Techniek & Engineering
- Branche
- Farmacie & Geneesmiddelen
Over de vacature
You will take ownership of the mid- and long-term supply plan for your assigned products and production lines. A major part of your role will be preparing and managing the *rough-cut capacity plan for a planning horizon of approximately 4 to 24 months
- , with particular attention to the 4–5 month horizon where plans become increasingly operational. You will work in an environment where production capacity is limited, meaning that careful prioritization and strategic decision-making are essential. You will continuously balance demand, available capacity, inventory levels, product life cycles, and supply risks to maintain a stable and reliable supply.Your responsibilities will include:
- Developing and managing tactical and strategic supply plans for assigned products and production lines.
- Preparing and maintaining rough-cut capacity plans for the mid- and long-term planning horizon.
- Managing supply planning, capacity planning, inventory levels, routings, OAE, and MPS.
- Proactively assessing inventory positions and ensuring alignment with strategic inventory targets.
- Identifying capacity constraints, supply risks, and potential stock issues and developing appropriate solutions.
- Working towards a stable and efficient supply plan and investigating deviations through root-cause analysis and corrective actions.
- Performing scenario analyses to support strategic supply chain decisions.
- Supporting product launches, phase-outs, life cycle management, and variation management.
- Considering production capacity utilization, component availability, costs, cash impact, and potential scrap when making planning decisions.
- Working strategically with global suppliers regarding drug products and drug substance to optimize shelf life and minimize scrap.
- Ensuring planning cycles are completed accurately and on time.
- Collaborating closely with production and supply sites to ensure a seamless flow of supply.
- Communicating with critical resource owners and other key stakeholders across the organization.
- Participating in weekly and monthly tactical and strategic planning meetings.
- Collaborating with international and global teams and providing input and advice on strategic decisions.
- Identifying opportunities for process and supply chain improvements.
- Following established policies and procedures associated with the role.
*Candidates must hold a valid work permit for the Netherlands and live within reasonable commuting distance from Breda. Applications from candidates who do not meet this criteria will be declined immediately.
Requirements
- A Master's degree in Supply Chain, Business Administration, Engineering, or a related field.
- At least *7 years of relevant experience in rough-cut capacity planning
- within a supply chain environment.
- Strong experience with supply planning and capacity planning.
- Experience with routings, OAE, and MPS.
- Strong knowledge of inventory management.
- Experience working with complex data in a capacity-constrained environment.
- Experience with process and continuous improvement.
- Experience working in an international environment.
- Strong analytical and problem-solving skills.
- Excellent stakeholder management and communication skills.
- An end-to-end supply chain mindset.
- A proactive attitude and strong sense of ownership.
- The ability to move easily between strategic discussions and more technical planning topics.
- A can-do mentality and the drive to take responsibilities through to completion.
Strongly preferred - Experience within the pharmaceutical industry.
- Knowledge of pharmaceutical life cycle management and variation management.
- Understanding of working within a GDP/regulatory environment.
- Experience with SAP.
- Experience with Rapid Response.
- Knowledge of Lean, Six Sigma, or other Continuous Improvement methodologies and tools.
Benefits
- *Contract duration:
- 1 year via undutchables
- *Hours:
- Full-time
- *Working model:
- Hybrid, with approximately 2–3 days per week on-site
- *Location:
- Breda
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Senior Associate Contracts & Pricing | Pharmaceutical industry
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- HBO
- Ervaring
- Ervaren
- Functiegroep
- Financiën & Accounting
- Branche
- Farmacie & Geneesmiddelen
Over de vacature
As Senior Associate Contracts & Pricing, you will act as an important link between different departments and international affiliates. When local teams negotiate contracts and prices, you help make sure these agreements are correctly translated into systems and processes. This is *not a role in which you will draft or negotiate contracts yourself
- . Instead, you will be the operational expert and advisor who makes sure contracts and pricing processes are followed correctly and lead to the expected results in areas such as orders, payments and revenue recognition. Your responsibilities will include:
- Acting as a main point of contact for international affiliates regarding contracts and pricing processes;
- Supporting colleagues with operational questions, issues and requests and helping them find the right solution;
- Making sure contract and pricing information is correctly processed and set up in the relevant systems;
- Working closely with departments such as Finance, Accounting, Commercial, Supply Chain and Operations;
- Supporting governance and ensuring procedures, documentation and controls are followed correctly;
- Helping maintain accurate and audit-ready processes;
- Analysing processes and identifying opportunities to improve efficiency, consistency and compliance;
- Supporting process changes, system improvements and international projects;
- Creating and maintaining process documentation, procedures, training materials and Quick Reference Guides;
- Providing training and guidance to business users;
- Analysing operational data and using your findings to support business decisions;
- Sharing best practices across countries and teams.
You will work extensively with *SAP and Vistex
- , a solution integrated with SAP that supports pricing and contract-related processes. Previous Vistex experience is not required, but you should be comfortable working with business systems and able to learn new tools quickly. #
Requirements
For this position, we are looking for someone who enjoys working in a structured international organization and is comfortable taking responsibility for their own work. You learn quickly, ask the right questions and don't simply work based on assumptions.You bring: - A Bachelor's/Master's degree with at least 2 years of relevant professional experience, or an Associate's degree with at least 5 years of relevant experience;
- Experience within a corporate, preferably multinational, organization;
- Relevant experience within areas such as contracts & pricing, finance, business administration, commercial operations or Order to Cash;
- Experience working with multiple stakeholders across departments such as Finance, Commercial, Supply Chain and Operations;
- Good understanding of business processes and preferably financial/accounting processes;
- Experience with SAP is strongly preferred;
- Strong Excel and PowerPoint skills and experience working with reporting tools;
- Fluent English communication skills.
- Experience within the *pharmaceutical or biotechnology industry
- is an advantage. Experience from another highly structured and regulated environment, such as medical devices or food, can also be relevant.
- Experience with *Vistex and/or Tableau
- is considered a plus, but is not required.
Benefits
- This is a *full-time position for 40 hours per week
- , initially for approximately one year via Undutchables. Depending on future business needs, there may be a possibility of extension.
- The standard working model is hybrid, with *Tuesday and Thursday as office days in Breda
- . During the first months, training and work-shadowing period, however, you should be prepared to work from the Breda office more frequently.
- Ideally, you are available to start around *mid-November or early December 2026
- .
- Travel reimbursement
- 30 Holidays
- Pension scheme
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Quality Assurance Associate | Temporary (6 Months)
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- WO
- Ervaring
- Geen ervaring
- Functiegroep
- Techniek & Engineering
- Branche
- Farmacie & Geneesmiddelen
Over de vacature
This role is crucial for ensuring the quality and compliance of essential product documentation and master data. As a Quality Assurance Associate, you will play a vital part in safeguarding product integrity by meticulously reviewing and approving critical information. The ideal candidate will thrive in an environment that demands precision and a strong compliance mindset, contributing directly to the company's commitment to excellence.Your key responsibilities will include:
- Performing detailed quality reviews and approvals of artworks for various products.
- Conducting thorough quality checks and approvals for Bill of Materials (BOMs).
- Reviewing and approving critical fields within the master data system to ensure accuracy and compliance.
- Executing precise checks and verifying information against established procedures and regulatory standards.
- Collaborating effectively with team members to manage workload distribution and ensure timely completion of tasks.
- Identifying potential issues or discrepancies and proactively following up to ensure their resolution.
- Adhering strictly to Good Manufacturing Practice (GMP) guidelines and internal quality procedures.
Please note that we are unable to consider candidates who require visa sponsorship or who live too far from the work location. Candidates who would need to relocate can only be considered if they have already secured accommodation within a reasonable commuting distance. #
Requirements
We are looking for a highly detail-oriented and compliance-minded individual who is eager to contribute to a rigorous quality assurance process. You should possess a strong sense of responsibility, excellent communication skills, and a collaborative spirit to work effectively within a diverse team. The ideal candidate is proactive in identifying issues and committed to understanding the importance of accurate checks in a regulated environment. Character and mindset are paramount for success in this role. - English – C1 (spoken and written)
- Relevant educational background (e.g., Bachelor's or Master's degree in a scientific field)
- Some relevant in a regulated industry (e.g., Pharma, Food) is highly preferred
- Ability to perform highly detailed and precise review tasks
- Strong collaborative and communication skills
- Proficiency in standard office software; familiarity with SAP is a plus but not required
Benefits
- This is a 6-month contract position through Undutchables, with the possibility of future opportunities within the company, though no guarantees can be made for an extension in this specific role.
- Working hours: Full-time (40 hours/week) is preferred, but 32 hours/week is also an option.
- Hybrid work model: During the initial training period (approx. 1.5 months), you will be expected to be on-site 3-4 days per week. After training, a minimum of 2 days per week on-site is required, with Thursdays being a fixed office day.
- Competitive salary package.
- Pension scheme
- Travel expense reimbursement, dependent on distance.
- Dynamic, international, and collaborative work environment with excellent development opportunities.
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Senior Product Costing & Inventory Analyst
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- WO
- Ervaring
- Ervaren
- Functiegroep
- Financiën & Accounting
- Branche
- Industrie & Productie
Over de vacature
As a Senior Product Costing & Inventory Analyst, you will work at the intersection of Finance, Manufacturing, Procurement, Supply Chain and Sales. Your primary responsibility is to ensure that purchased and internally manufactured materials are correctly valued in SAP and accurately reflected in inventory, cost of goods sold and the company’s financial results.You will understand and oversee the end-to-end financial flow of materials: from purchasing and goods receipt through production, inventory and sales. During month-end closing, you will support actual-costing processes and analyse the differences between standard and actual costs. You will investigate the underlying operational and financial drivers and ensure that the resulting inventory valuations and financial postings are complete and accurate.Initially, you will support the German operations and take over important knowledge relating to inventory valuation, product costing and the technical setup of SAP allocation cycles. Once these activities have been successfully transferred and embedded within the local finance organisation, your focus will gradually shift towards international process harmonisation and improvement projects.
*Your responsibilities will include:
- Supporting end-to-end inventory accounting and product-costing processes for purchased and manufactured materials;
- Executing and monitoring month-end actual-costing and Material Ledger processes;
- Analysing differences between standard and actual costs and assessing their impact on inventory, COGS and financial results;
- Reviewing inventory movements, production-order settlements, work in progress and manufacturing variances;
- Ensuring accurate and compliant inventory valuation in line with applicable accounting standards;
- Understanding how purchasing, production, supply-chain and sales transactions are integrated within SAP;
- Executing, monitoring and adjusting allocation cycles for the distribution of costs and revenues across cost centres, products and business segments;
- Supporting profitability reporting and explaining the drivers behind segment performance;
- Maintaining relevant controlling master data and supporting changes to the organisational structure in SAP;
- Identifying process weaknesses and contributing to SAP optimisation, automation and standardisation;
- Preparing process documentation and supporting the training of local finance teams;
- Providing clear financial insights to Finance, Operations and Supply Chain stakeholders.
You will report to the Finance Manager in Bergen op Zoom and work within a small international team. Initially, you will collaborate closely with a finance team of approximately three to four colleagues in Germany. #
Requirements
For this position, we are looking for a hands-on finance professional who understands how operational activities within a manufacturing company translate into inventory values, product costs and financial results. *You bring:
- A bachelor’s degree in Accounting, Finance, Business Economics or a comparable field;
- Approximately 5–10 years of relevant experience in inventory accounting, product costing or manufacturing finance;
- Hands-on experience with the valuation of purchased and internally manufactured materials;
- A good understanding of standard costing, actual costing and month-end costing processes;
- Experience within a manufacturing or production environment;
- Strong SAP knowledge in an integrated manufacturing-finance environment, including SAP FI/CO, Product Costing or Material Ledger;
- The ability to understand the end-to-end flow from purchasing and production through inventory, sales and financial reporting;
- Experience analysing manufacturing variances and their impact on inventory, COGS and profitability;
- Advanced Excel skills and professional fluency in English;
- Strong analytical skills, ownership and a structured approach to problem-solving.
Experience with SAP allocation cycles, profitability reporting, CO-PA, controlling master data or SAP S/4HANA is strongly preferred.
German proficiency at B2 level or above is also strongly preferred because of the initial collaboration with the German finance team. Candidates without German may nevertheless be considered if their overall technical profile is an excellent match. Power BI, IFRS knowledge and Dutch language skills are considered advantages. #
Benefits
*Our client offers:
- A direct permanent employment contract;
- A 13th-month payment and 8% holiday allowance;
- 25 vacation days and 9 additional ATV days based on full-time employment;
- A pension scheme largely funded by the employer;
- Reimbursement of travel expenses;
- Flexible working hours;
- A hybrid working arrangement, with the option to work from home two to three days per week;
- Internal training and development opportunities, including Power BI training;
- An international and collaborative working environment;
- The opportunity to develop from operational costing activities towards international process-improvement projects.
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Support Agent | German B2
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Zakelijke Dienstverlening
Over de vacature
As a member of the Customer Support – Service Desk Team, you will support customers across EMEA who contact our client regarding the calibration or repair of their equipment. You will act as a key connection between customers and the Service Technicians and Logistics teams based in service labs in the Netherlands, Germany, and the UK.
Working closely with the wider team, you will process service requests in Oracle, organize shipment collections, manage the RMA backlog, handle customer communication via email and phone, and coordinate with internal teams and carriers to resolve logistical issues.You will also be responsible for monitoring KPIs through Visual Management, identifying deviations from targets, and applying problem-solving methods to help close performance gaps.
- Work with partners, suppliers, and customers mainly across Europe, Great Britain, and the Middle East, Africa, and Turkey (MEAT).
- Handle internal and external customer inquiries via phone and email.
- Create service orders in the relevant systems for equipment requiring repair or calibration.
- Prepare and provide pickup labels, master packing lists, and dangerous goods information.
- Manage loaner equipment pools in the UK and the Netherlands, where applicable.
- Monitor KPIs through Visual Management, identify deviations in a timely manner, and take appropriate problem-solving actions.
- Coordinate with internal teams and carriers to resolve logistical issues and ensure smooth service operations.
- Follow established communication procedures, guidelines, and policies.
- Work collaboratively with other Service Desk sub-teams to maintain consistent service standards and communication across different regions.
You will join an international Service Desk Team consisting of 16 agents working across five sub-teams. The teams work closely together through an organized workflow, supporting each other to maintain consistent service quality for customers across different locations. The team is led by a manager with a strong focus on Continuous Improvement. #
Requirements
- Previous experience in customer service, customer support, service coordination, order management, logistics, or a similar role.
- Experience handling customer inquiries via phone and email.
- Strong organizational skills and the ability to manage multiple requests and priorities at the same time.
- Good communication skills and confidence in working with internal and external stakeholders.
- Comfortable working with systems and processing service or customer-related information accurately.
- Good problem-solving skills, with the ability to identify issues and coordinate with the relevant teams to find solutions.
- Ability to work in an international and multicultural environment.
- *Good command of English, both written and spoken, and German at least at B2 level.
- A proactive and team-oriented approach to daily work.
- Willingness to work with operational KPIs and follow established processes and guidelines.
- Location near Eindhoven
Benefits
By joining our client’s team, you’ll benefit from: - A Multicultural and Inclusive Environment: Work in a supportive, diverse workplace that values inclusion and collaboration.
- Flexible Hybrid Work Arrangements: A full-time contract with two day of remote work per week.
- Flexible Office Hours: Choose a start time between 7:30 and 9:00 AM, with your workday ending between 4:00 and 6:30 PM.
- Opportunities for Growth: Access career development paths within a global organization committed to employee advancement.
- Extensive Training Resources: Explore nearly 2,000 virtual training sessions covering a wide range of topics—from compliance and technical skills to marketing, sales, and personal development.
Join a team where your contributions are valued, your growth is supported, and your work makes a difference. #
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Supply Chain Project Manager | Pharma Industry
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- WO
- Ervaring
- Ervaren
- Functiegroep
- Logistiek & Magazijn
- Branche
- Farmacie & Geneesmiddelen
Over de vacature
Please note before applying: We can only consider candidates who are already settled in the Netherlands. This position does not offer sponsorship. Applicants must have a valid work permit for the Netherlands.
As a Supply Chain Project Manager, you will play a key role in the successful launch and lifecycle management of pharmaceutical products. You will coordinate supply chain activities across different departments, ensure projects stay on track, and make sure product launches and changes are implemented on time and in line with quality requirements.You will translate product launch and lifecycle strategies into clear supply chain plans and coordinate their execution from start to finish. A major part of the role is managing change controls, tracking project milestones, and bringing together stakeholders from different functions to ensure smooth implementation.
Key Responsibilities - Lead and coordinate end-to-end supply chain projects related to new product launches, product changes, and lifecycle management.
- Own and maintain the overall project plan , ensuring activities, deadlines, and milestones are clearly defined and followed.
- Manage Change Controls and make sure they are implemented correctly, on time, and in line with company procedures.
- Organize and facilitate Product Lifecycle Team and Project Management meetings.
- Coordinate closely with departments such as Quality Assurance, Regulatory Affairs, Production, Planning, Artwork, Warehouse, Customer Service, and Procurement.
- Support the implementation of new products, product variations, packaging changes, and other lifecycle activities.
- Prepare project updates, reports, and key performance metrics for internal stakeholders and management.
- Support the development of project plans, project charters, workshops, and business cases.
- Identify potential issues and opportunities for improvement and lead projects to make processes more efficient.
- Act as a central point of contact to ensure all relevant stakeholders are aligned and that projects progress smoothly.
Requirements
- Bachelor’s degree or equivalent with typically 3–5+ years of relevant professional experience , or
- Master’s degree or equivalent with typically 1–3+ years of relevant professional experience , or
- PhD or equivalent with relevant professional experience.
- Previous experience in Project Management , ideally in a complex, cross-functional environment.
- Strong analytical and problem-solving skills with the ability to identify issues and develop practical solutions.
- Excellent communication and stakeholder management skills .
- Strong organizational skills and the ability to manage multiple projects, priorities, and deadlines simultaneously.
- A proactive and collaborative approach to working with different departments and stakeholders.
- Experience in the pharmaceutical industry is preferred.
- Knowledge of Supply Chain, product launches, change management, or lifecycle management is an advantage.
Benefits
- Full-time position.
- Competitive salary package.
- 30 Holidays.
- Travel reimbursement, dependent on distance.
- Hybrid position plus working from home allowance.
- 1 year Contract via Undutchables with long-term growth opportunities in a dynamic, international setting.
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Senior Supply & Capacity Planner
- Dienstverband
- Fulltime
- Werklocatie
- Flex
- Opleiding
- WO
- Ervaring
- Senior management
- Functiegroep
- Techniek & Engineering
- Branche
- Farmacie & Geneesmiddelen
Over de vacature
You will take ownership of the mid- and long-term supply plan for your assigned products and production lines. A major part of your role will be preparing and managing the *rough-cut capacity plan for a planning horizon of approximately 4 to 24 months
- , with particular attention to the 4–5 month horizon where plans become increasingly operational. You will work in an environment where production capacity is limited, meaning that careful prioritization and strategic decision-making are essential. You will continuously balance demand, available capacity, inventory levels, product life cycles, and supply risks to maintain a stable and reliable supply.Your responsibilities will include:
- Developing and managing tactical and strategic supply plans for assigned products and production lines.
- Preparing and maintaining rough-cut capacity plans for the mid- and long-term planning horizon.
- Managing supply planning, capacity planning, inventory levels, routings, OAE, and MPS.
- Proactively assessing inventory positions and ensuring alignment with strategic inventory targets.
- Identifying capacity constraints, supply risks, and potential stock issues and developing appropriate solutions.
- Working towards a stable and efficient supply plan and investigating deviations through root-cause analysis and corrective actions.
- Performing scenario analyses to support strategic supply chain decisions.
- Supporting product launches, phase-outs, life cycle management, and variation management.
- Considering production capacity utilization, component availability, costs, cash impact, and potential scrap when making planning decisions.
- Working strategically with global suppliers regarding drug products and drug substance to optimize shelf life and minimize scrap.
- Ensuring planning cycles are completed accurately and on time.
- Collaborating closely with production and supply sites to ensure a seamless flow of supply.
- Communicating with critical resource owners and other key stakeholders across the organization.
- Participating in weekly and monthly tactical and strategic planning meetings.
- Collaborating with international and global teams and providing input and advice on strategic decisions.
- Identifying opportunities for process and supply chain improvements.
- Following established policies and procedures associated with the role.
*Candidates must hold a valid work permit for the Netherlands and live within reasonable commuting distance from Breda. Applications from candidates who do not meet this criteria will be declined immediately.
Requirements
- A Master's degree in Supply Chain, Business Administration, Engineering, or a related field.
- At least *7 years of relevant experience in rough-cut capacity planning
- within a supply chain environment.
- Strong experience with supply planning and capacity planning.
- Experience with routings, OAE, and MPS.
- Strong knowledge of inventory management.
- Experience working with complex data in a capacity-constrained environment.
- Experience with process and continuous improvement.
- Experience working in an international environment.
- Strong analytical and problem-solving skills.
- Excellent stakeholder management and communication skills.
- An end-to-end supply chain mindset.
- A proactive attitude and strong sense of ownership.
- The ability to move easily between strategic discussions and more technical planning topics.
- A can-do mentality and the drive to take responsibilities through to completion.
Strongly preferred - Experience within the pharmaceutical industry.
- Knowledge of pharmaceutical life cycle management and variation management.
- Understanding of working within a GDP/regulatory environment.
- Experience with SAP.
- Experience with Rapid Response.
- Knowledge of Lean, Six Sigma, or other Continuous Improvement methodologies and tools.
Benefits
- *Contract duration:
- 1 year via undutchables
- *Hours:
- Full-time
- *Working model:
- Hybrid, with approximately 2–3 days per week on-site
- *Location:
- Breda
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
Customer Service Representative | French
Customer Service Representative | German & French
Customer Service Representative | German & French
Customer Service Representative | French
Senior Product Costing & Inventory Analyst
Nooit meer een geschikte vacature missen
Ontvang nieuwe vacatures uit deze zoekopdracht per e-mail. Je bepaalt zelf de frequentie.
Customer Support Agent | German B2
Supply Chain Project Manager | Pharma Industry
Senior Supply & Capacity Planner
Senior Associate Contracts & Pricing | Pharmaceutical industry
Quality Assurance Associate | Temporary (6 Months)
Senior Product Costing & Inventory Analyst
Nooit meer een geschikte vacature missen
Ontvang nieuwe vacatures uit deze zoekopdracht per e-mail. Je bepaalt zelf de frequentie.
Customer Support Agent | German B2
Supply Chain Project Manager | Pharma Industry
Senior Supply & Capacity Planner
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