Senior management Vacatures in Europa

Over de vacature

Join a globally recognised outdoor lifestyle brand at an exciting stage of international growth. Based at the company’s European headquarters in Rotterdam, you’ll play a key role in expanding the business across EMEA and emerging markets, working closely with an established network of distributors and partners.
As Senior Manager Distributor Markets EMEA, you will own the commercial performance and development of the distributor business across multiple markets. You’ll combine strategic thinking with hands-on commercial leadership - identifying new opportunities, strengthening existing partnerships, and translating global priorities into successful local market execution.This is a highly international role, offering the opportunity to shape market strategy, build long-term partnerships and lead growth across diverse markets and cultures.

What you’ll do: - Develop and execute the distributor strategy across EMEA and selected emerging markets, aligned with broader global commercial objectives.

• Own relationships with key distribution partners, acting as a trusted commercial advisor and strategic point of contact.
• Identify, evaluate and onboard new distribution partners and markets, with a focus on sustainable and profitable growth.
• Develop joint business plans with distributors and drive performance through clear KPIs, regular business reviews and shared growth initiatives.
• Identify opportunities to increase market penetration, expand channels and introduce new product categories.
• Work with partners to strengthen execution across sales, retail, merchandising, marketing, digital commerce and brand activation.
• Lead market-entry plans and commercial launches in new territories and channels.
• Own financial performance across the distributor business, including revenue, margin, P&L, forecasting and budgeting.
• Balance commercial growth with long-term brand positioning and market development.
• Work cross-functionally with Product, Marketing, Finance, Operations and Supply Chain to turn regional opportunities into action.
• Monitor market trends, consumer behaviour and competitive dynamics to identify opportunities and anticipate challenges.
• Lead, coach and develop a high-performing international team across multiple markets and time zones.
• Represent the company at major regional partner meetings, distributor summits and industry events.
• Champion a culture of collaboration, accountability, entrepreneurial thinking and responsible business.

Requirements

What you will bring to the table: - 8 - 10 years of progressive experience in international sales, distributor management (must-have) and business development.

• Proven experience working across multiple EMEA markets and South America within the sports, apparel, footwear, or outdoor environment is mandatory.
• A proven track record of developing distributor networks and delivering profitable international growth.
• Experience identifying new markets, establishing partnerships and taking businesses into new territories or channels.
• Strong commercial and financial acumen, including experience with P&L, forecasting, pricing and business planning.
• Excellent negotiation, influencing and relationship-building skills across different cultures and organisational levels.
• A strategic mindset combined with the ability to get into the detail and make things happen.
• Experience leading and developing international or cross-border teams.
• Strong analytical, communication and presentation skills, with confidence engaging senior stakeholders.
• Comfortable operating in a fast-moving, entrepreneurial environment where priorities can evolve quickly.
• A genuine interest in brands, consumers, international markets and the world of outdoor and active lifestyles.
• Bachelor’s degree in Business, International Business, Marketing, Finance or a related field; a Master’s degree is a plus.

Benefits

You’ll be based at the company’s European headquarters in Rotterdam, working as part of a highly international, English-speaking team.The role combines strategic leadership with regular engagement across European markets, with travel to partners and regional meetings approximately once a month. You’ll also work closely with colleagues in North America, meaning occasional evening calls are part of the role.The company operates a four-day-per-week office culture, while maintaining flexibility around how you organise your working week.
What’s on offer: - Competitive salary and performance-related bonus.

• Company car.
• 25 days of annual leave, in addition to public holidays.
• 24 paid volunteer hours per year.
• Learning and development opportunities to support your professional growth.
• Exposure to an international network across the consumer, footwear and e-commerce industries.
• A genuinely international, English-speaking working environment.
• Regular team activities, events and opportunities to connect across the organisation.
• The opportunity to have a visible impact on international growth within a purpose-led global brand.

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As Senior Customer Service Manager, you will combine hands-on leadership with the opportunity to improve how a growing international service team operates. You will create an environment where colleagues feel supported, understand what is expected of them and have the confidence to deliver attentive, personalised customer care.Working alongside another Customer Service Manager and reporting to the Director of Strategy and Operations, you will support an Amsterdam-based department growing towards approximately 50–55 colleagues. You will also coordinate with international customer service colleagues and retail stakeholders.This role offers scope to put your experience into practice: coaching people, improving existing systems and introducing smarter ways of working while preserving the personal attention customers expect from a premium brand.

Your responsibilities will include: - Lead, coach and motivate the team through regular individual conversations, team meetings and clear performance expectations.

• Support the onboarding and development of new colleagues, building a positive and consistent team culture during a period of growth and change.
• Translate customer service objectives into practical plans and KPIs, balancing customer satisfaction, service quality and operational efficiency.
• Review existing workflows, CRM tools and service processes, identifying opportunities for improvement and thoughtful automation.
• Use performance data and customer feedback to identify trends, improve the customer journey and report actionable insights to stakeholders.
• Collaborate with Product, Engineering, Retail Operations and international teams to resolve issues and deliver a consistent service experience.
• Take ownership of escalations and high-priority customer matters, supporting the team in finding timely and effective solutions.

This is a full-time role of 38–40 hours per week, based in Amsterdam. A strong presence on the floor is essential, with attendance at the office expected five days per week and reasonable flexibility for occasional personal appointments. #

Requirements

Requirements - At least six years of experience in customer service management, with a track record of leading teams and delivering meaningful service improvements.

• A supportive, energetic leadership style and the ability to build trust, coach individuals and bring stability to a team during change.
• Experience in a sizeable international customer service operation, ideally within a large corporate, technology, retail or similarly customer-focused environment.
• Strong familiarity with customer service software, CRM systems and process improvement. You understand effective service operations and are comfortable working hands-on with existing systems.
• The ability to translate data into practical decisions while keeping both the customer experience and the needs of your team in view.
• Excellent communication and stakeholder management skills, with experience collaborating across locations and cultures.
• Fluent English; an additional European language is an advantage.
• Availability for 38–40 hours per week and willingness to work on site in Amsterdam five days per week.
• Experience with change management or service automation would be an additional asset.

Benefits

• A gross annual base salary of €70,000 - €100,000, depending on relevant experience and seniority, plus holiday allowance.
• A performance bonus opportunity of 10%, with 50% linked to team results and 50% to agreed individual project goals.
• An initial 12-month employment contract, with a preferred start as soon as possible.
• A clothing allowance and a 40% employee discount on the brand’s products.
• A one-week product and brand training programme in Antwerp.
• Ownership and room to make meaningful decisions, develop your team and improve customer service operations in an international environment.

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Join a globally recognised outdoor lifestyle brand at an exciting stage of international growth. Based at the company’s European headquarters in Rotterdam, you’ll play a key role in expanding the business across EMEA and emerging markets, working closely with an established network of distributors and partners.
As Senior Manager Distributor Markets EMEA, you will own the commercial performance and development of the distributor business across multiple markets. You’ll combine strategic thinking with hands-on commercial leadership - identifying new opportunities, strengthening existing partnerships, and translating global priorities into successful local market execution.This is a highly international role, offering the opportunity to shape market strategy, build long-term partnerships and lead growth across diverse markets and cultures.

What you’ll do: - Develop and execute the distributor strategy across EMEA and selected emerging markets, aligned with broader global commercial objectives.

• Own relationships with key distribution partners, acting as a trusted commercial advisor and strategic point of contact.
• Identify, evaluate and onboard new distribution partners and markets, with a focus on sustainable and profitable growth.
• Develop joint business plans with distributors and drive performance through clear KPIs, regular business reviews and shared growth initiatives.
• Identify opportunities to increase market penetration, expand channels and introduce new product categories.
• Work with partners to strengthen execution across sales, retail, merchandising, marketing, digital commerce and brand activation.
• Lead market-entry plans and commercial launches in new territories and channels.
• Own financial performance across the distributor business, including revenue, margin, P&L, forecasting and budgeting.
• Balance commercial growth with long-term brand positioning and market development.
• Work cross-functionally with Product, Marketing, Finance, Operations and Supply Chain to turn regional opportunities into action.
• Monitor market trends, consumer behaviour and competitive dynamics to identify opportunities and anticipate challenges.
• Lead, coach and develop a high-performing international team across multiple markets and time zones.
• Represent the company at major regional partner meetings, distributor summits and industry events.
• Champion a culture of collaboration, accountability, entrepreneurial thinking and responsible business.

Requirements

What you will bring to the table: - 8 - 10 years of progressive experience in international sales, distributor management (must-have) and business development.

• Proven experience working across multiple EMEA markets and South America within the sports, apparel, footwear, or outdoor environment is mandatory.
• A proven track record of developing distributor networks and delivering profitable international growth.
• Experience identifying new markets, establishing partnerships and taking businesses into new territories or channels.
• Strong commercial and financial acumen, including experience with P&L, forecasting, pricing and business planning.
• Excellent negotiation, influencing and relationship-building skills across different cultures and organisational levels.
• A strategic mindset combined with the ability to get into the detail and make things happen.
• Experience leading and developing international or cross-border teams.
• Strong analytical, communication and presentation skills, with confidence engaging senior stakeholders.
• Comfortable operating in a fast-moving, entrepreneurial environment where priorities can evolve quickly.
• A genuine interest in brands, consumers, international markets and the world of outdoor and active lifestyles.
• Bachelor’s degree in Business, International Business, Marketing, Finance or a related field; a Master’s degree is a plus.

Benefits

You’ll be based at the company’s European headquarters in Rotterdam, working as part of a highly international, English-speaking team.The role combines strategic leadership with regular engagement across European markets, with travel to partners and regional meetings approximately once a month. You’ll also work closely with colleagues in North America, meaning occasional evening calls are part of the role.The company operates a four-day-per-week office culture, while maintaining flexibility around how you organise your working week.
What’s on offer: - Competitive salary and performance-related bonus.

• Company car.
• 25 days of annual leave, in addition to public holidays.
• 24 paid volunteer hours per year.
• Learning and development opportunities to support your professional growth.
• Exposure to an international network across the consumer, footwear and e-commerce industries.
• A genuinely international, English-speaking working environment.
• Regular team activities, events and opportunities to connect across the organisation.
• The opportunity to have a visible impact on international growth within a purpose-led global brand.

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As Senior Customer Service Manager, you will combine hands-on leadership with the opportunity to improve how a growing international service team operates. You will create an environment where colleagues feel supported, understand what is expected of them and have the confidence to deliver attentive, personalised customer care.Working alongside another Customer Service Manager and reporting to the Director of Strategy and Operations, you will support an Amsterdam-based department growing towards approximately 50–55 colleagues. You will also coordinate with international customer service colleagues and retail stakeholders.This role offers scope to put your experience into practice: coaching people, improving existing systems and introducing smarter ways of working while preserving the personal attention customers expect from a premium brand.

Your responsibilities will include: - Lead, coach and motivate the team through regular individual conversations, team meetings and clear performance expectations.

• Support the onboarding and development of new colleagues, building a positive and consistent team culture during a period of growth and change.
• Translate customer service objectives into practical plans and KPIs, balancing customer satisfaction, service quality and operational efficiency.
• Review existing workflows, CRM tools and service processes, identifying opportunities for improvement and thoughtful automation.
• Use performance data and customer feedback to identify trends, improve the customer journey and report actionable insights to stakeholders.
• Collaborate with Product, Engineering, Retail Operations and international teams to resolve issues and deliver a consistent service experience.
• Take ownership of escalations and high-priority customer matters, supporting the team in finding timely and effective solutions.

This is a full-time role of 38–40 hours per week, based in Amsterdam. A strong presence on the floor is essential, with attendance at the office expected five days per week and reasonable flexibility for occasional personal appointments. #

Requirements

Requirements - At least six years of experience in customer service management, with a track record of leading teams and delivering meaningful service improvements.

• A supportive, energetic leadership style and the ability to build trust, coach individuals and bring stability to a team during change.
• Experience in a sizeable international customer service operation, ideally within a large corporate, technology, retail or similarly customer-focused environment.
• Strong familiarity with customer service software, CRM systems and process improvement. You understand effective service operations and are comfortable working hands-on with existing systems.
• The ability to translate data into practical decisions while keeping both the customer experience and the needs of your team in view.
• Excellent communication and stakeholder management skills, with experience collaborating across locations and cultures.
• Fluent English; an additional European language is an advantage.
• Availability for 38–40 hours per week and willingness to work on site in Amsterdam five days per week.
• Experience with change management or service automation would be an additional asset.

Benefits

• A gross annual base salary of €70,000 - €100,000, depending on relevant experience and seniority, plus holiday allowance.
• A performance bonus opportunity of 10%, with 50% linked to team results and 50% to agreed individual project goals.
• An initial 12-month employment contract, with a preferred start as soon as possible.
• A clothing allowance and a 40% employee discount on the brand’s products.
• A one-week product and brand training programme in Antwerp.
• Ownership and room to make meaningful decisions, develop your team and improve customer service operations in an international environment.

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.