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Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that:
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer:
- 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that:
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer:
- 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that:
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer:
- 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that:
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer:
- 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that:
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer:
- 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that:
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer:
- 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | German & French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- MBO
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
Requirements
These are the qualifications in a nutshell:
- Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
- If you speak Italian as well, you're the hero we're looking for :)
Other than that:
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks
- Keen attention to detail and strong organizational skills
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
Benefits
Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer:
- 26 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly team events
- Hybrid working (3x2) after onboarding period
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
- Manage domestic and international orders for French speaking markets.
- Technical affinity with AV (audio-visual) is a big plus
- Coordinate with internal teams to ensure smooth order processing.
- Update customers and the sales team on order status and key details.
- Handle order entry, export documents, and stock issues.
- Perform general administrative tasks.
- Build and maintain relation with clients
Requirements
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
- Excellent communication skills;
- Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.
Benefits
- 13th month
- Pension
- AV Training
- Health insurance contribution
- Hybrid working module (3 days in the office)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
- Manage domestic and international orders for French speaking markets.
- Technical affinity with AV (audio-visual) is a big plus
- Coordinate with internal teams to ensure smooth order processing.
- Update customers and the sales team on order status and key details.
- Handle order entry, export documents, and stock issues.
- Perform general administrative tasks.
- Build and maintain relation with clients
Requirements
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
- Excellent communication skills;
- Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.
Benefits
- 13th month
- Pension
- AV Training
- Health insurance contribution
- Hybrid working module (3 days in the office)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
- Manage domestic and international orders for French speaking markets.
- Technical affinity with AV (audio-visual) is a big plus
- Coordinate with internal teams to ensure smooth order processing.
- Update customers and the sales team on order status and key details.
- Handle order entry, export documents, and stock issues.
- Perform general administrative tasks.
- Build and maintain relation with clients
Requirements
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
- Excellent communication skills;
- Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.
Benefits
- 13th month
- Pension
- AV Training
- Health insurance contribution
- Hybrid working module (3 days in the office)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
- Manage domestic and international orders for French speaking markets.
- Technical affinity with AV (audio-visual) is a big plus
- Coordinate with internal teams to ensure smooth order processing.
- Update customers and the sales team on order status and key details.
- Handle order entry, export documents, and stock issues.
- Perform general administrative tasks.
- Build and maintain relation with clients
Requirements
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
- Excellent communication skills;
- Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.
Benefits
- 13th month
- Pension
- AV Training
- Health insurance contribution
- Hybrid working module (3 days in the office)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Service Representative | French
- Dienstverband
- Overig
- Werklocatie
- Flex
- Opleiding
- Overig
- Ervaring
- Ervaren
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
- Manage domestic and international orders for French speaking markets.
- Technical affinity with AV (audio-visual) is a big plus
- Coordinate with internal teams to ensure smooth order processing.
- Update customers and the sales team on order status and key details.
- Handle order entry, export documents, and stock issues.
- Perform general administrative tasks.
- Build and maintain relation with clients
Requirements
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of French (C1-C2) and professional level of English (both in speaking and writing);
- Excellent communication skills;
- Living in Utrecht area or surroundings and having a valid work permit for the Netherlands.
Benefits
- 13th month
- Pension
- AV Training
- Health insurance contribution
- Hybrid working module (3 days in the office)
Application Procedure
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.
Customer Care Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- HBO
- Functiegroep
- Overige functies
- Branche
- Overige Sectoren
Over de vacature
Tu es un(e) professionnel(le) expérimenté(e) dans le service client B2B ou la gestion administrative supply chain ? Tu maîtrises couramment le français, possèdes un solide niveau d'anglais et tu habites à moins de 30 km de Breda ? Si tu recherches un rôle stratégique au sein d'une organisation internationale—loin des contraintes d'un centre d'appels classique—Lamb Weston EMEA a l'opportunité idéale pour toi !
What we offer
- € 3.875 p/mois 8,33% prime de vacances 3,54% ADV
- Indemnités de déplacement et de télétravail
- Temps plein, 5 jours par semaine
- Poste hybride à 50/50, bureau basé à Breda
- Une équipe internationale de collègues
Who you are
Tu es une personne autonome, rigoureuse et orientée solutions. Tu apprécies les environnements dynamiques et possèdes une réelle aisance relationnelle et administrative.
- Tu résides impérativement dans un rayon de 30 km autour de Breda (ex: Tilburg, Oosterhout, Roosendaal, Etten-Leur).
- Tu justifies d'au moins 1 ans d'expérience réussie en Customer Service B2B, gestion des commandes ou administration logistique.
- Maîtrise parfaite du français (niveau C1 / langue maternelle) et de l'anglais. La maîtrise d'une autre langue d'Europe du Sud (espagnol ou italien) est un atout très apprécié.
- Bonne maîtrise des systèmes ERP (de préférence SAP) et de MS Excel.
- Excellent sens de l'organisation, esprit d'équipe et résistance au stress.
What will you do
En tant que Représentant Customer Care pour la zone Europe du Sud (axé sur le marché français), tu es responsable de l'ensemble du processus Order-to-Cash pour nos partenaires internationaux (Foodservice, Retail et B2B).
- Saisie, suivi et validation des commandes clients de A à Z dans SAP.
- Communication quotidienne avec les clients internationaux, les account managers et les partenaires logistiques.
- Traitement, analyse et résolution des réclamations commerciales, logistiques ou de qualité en collaboration avec le service Qualité.
- Suivi rigoureux des livraisons (OTIF) et préparation de la documentation de transport et d'exportation requise.
- Participation active à l'amélioration des processus internes pour maximiser la satisfaction client.
Where will you work
Tu rejoindras le siège EMEA de Lamb Weston, l'un des leaders mondiaux de la transformation de produits à base de pommes de terre, situé à Breda. Tu intégreras une équipe internationale, chaleureuse et ambitieuse.
Job application
Prêt(e) pour le chapitre suivant de ta carrière ? Postule vite via Tempo-Team ! Appelle-moi, envoie-moi un e-mail ou postule directement : je te recontacte très vite!
Customer Care Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- HBO
- Functiegroep
- Overige functies
- Branche
- Overige Sectoren
Over de vacature
Are you an experienced customer service or administrative professional with a strong passion for international trade? Do you speak fluent French and English, and do you already live within 30 km of Breda? If you are looking for a high-level B2B role—where you truly manage key relationships and complex supply chain processes rather than working in a call center—then Lamb Weston EMEA is looking for you!
What we offer
- € 22,36 b/uur 8,33% holiday money 3,54% ADV
- Travel- and WFH-allowance 25 paid holidays
- Full time corporate hours, 5 days a week
- 50/50 hybrid position, office in lively Breda
- International team of colleagues, eager to meet 😊
Who you are
You are a skilled and proactive professional who thrives in a fast-paced environment. You are comfortable dealing with commercial stakes, tracking logistics, and resolving complex operational queries. You recognize yourself:
- You already live close to Breda. If you are currently living outside of the Netherlands, we can't take you into procedure
- You have experience in B2B customer service, supply chain administration or order management. You know how to switch between detailed administration and customer contact.
- You are fluent in French (C1/native level) and English. Knowledge of another Southern European language (Spanish or Italian) is a major plus!
- Experience working with ERP systems (preferably SAP) and MS Excel
What will you do
As a customer care representative for the Southern European market (focused on France and surrounding regions), you oversee the complete order-to-cash process for international foodservice, retail, and B2B partners.
- Processing, confirming, and monitoring customer orders end-to-end using SAP
- Direct daily communication with international clients, account managers, and logistics partners
- Ensuring orders are dispatched and delivered on time and in full (OTIF), including required export/shipping documentation
Where will you work
You will work at Lamb Weston EMEA, one of the world's leading manufacturers of high-quality potato products. Located at the modern EMEA headquarters in Breda, you will join a dynamic, international team that values teamwork, humor, and high performance!
Job application
Ready to take the next step in your career? Apply now via Tempo-Team! You can call me, sent me an email or you can apply straight away and I will contact you.
German Customer Service Representative
- Dienstverband
- Tijdelijk
- Werklocatie
- Flex
- Opleiding
- MBO
- Functiegroep
- Klantenservice, Callcenter & Receptie
- Branche
- Overige Sectoren
Over de vacature
With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.
what we offer
- Good salary
- Personal development and training
- International environment
- Working with German speaking customers
- Maastricht, The Netherlands
- 30-40 hours a week
who are you
You always strive for perfect customer service. You have great communication skills and are able to communicate fluently in German and English. You always have your eyes on the result and you are stress resistant.
- Experience in customer service or a similar position is an advantage;
- A healthy dose of human knowledge and excellent communication skills, both spoken and written;
- Fluent level of the German and English language, both written and oral;
- The ability to remain calm in difficult customer situations;
- Empathy and a genuine passion to help the customer as best as possible;
- An eye for detail.
what will you do
The Customer Service department serves all customers and prospective customers by handling all complaints for the entire range of Mercedes-Benz vehicles. All complaints are handled by telephone or e-mail. You are responsible for after-sales service issues, product topics and general company related inquiries. As a Customer Service Representative you are the most important interface between the customer and the Mercedes-Benz organization. You ensure that customer concerns and queries are dealt with adequately, manage our services to customers and transfer product knowledge.
- Main point of contact for customers for complaints and problems and handle them with a fast and professional response. The support is provided through various channels;
- Activities related to information security, information management and privacy assurance;
- Accurate recording of customer interactions, including complaints, solutions provided and feedback;
- A proactive approach to further developing knowledge and skills to offer the customer the best possible solution;
- Answering inbound calls from customers and calling outbound to follow up with the customer.
where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Service Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience.
- Multilingual;
- Multicultural;
- Dynamic environment.
job application
Do you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie" button below! If you have any questions, please do not hesitate to contact us!
Customer Service Representative | German & French
Customer Service Representative | German & French
Customer Service Representative | German & French
Customer Service Representative | German & French
Customer Service Representative | German & French
Customer Service Representative | German & French
Nooit meer een geschikte vacature missen
Ontvang nieuwe vacatures uit deze zoekopdracht per e-mail. Je bepaalt zelf de frequentie.
Customer Service Representative | German & French
Customer Service Representative | French
Customer Service Representative | French
Customer Service Representative | French
Customer Service Representative | French
Customer Service Representative | French
Nooit meer een geschikte vacature missen
Ontvang nieuwe vacatures uit deze zoekopdracht per e-mail. Je bepaalt zelf de frequentie.