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Over de vacature

As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:

• Acting as the initial point of contact for dealers and end users via phone during help desk operations
• Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
• Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
• Keeping abreast of product developments to provide accurate and current information to dealers and end users
• Maintaining a positive and professional demeanor while assisting dealers and end users

Requirements

These are the qualifications in a nutshell:

• Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
• If you speak Italian as well, you're the hero we're looking for :)

Other than that: - Exceptional problem-solving and troubleshooting capabilities

• Capability to thrive in a fast-paced setting and manage multiple tasks
• Keen attention to detail and strong organizational skills
• MBO level education or equivalent experience
• Minimum of 2 years of relevant work experience
• Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics

Benefits

Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year

• travel compensation
• good retirement plan
• Personal development training's
• Monthly team events
• Hybrid working (3x2) after onboarding period

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:

• Acting as the initial point of contact for dealers and end users via phone during help desk operations
• Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
• Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
• Keeping abreast of product developments to provide accurate and current information to dealers and end users
• Maintaining a positive and professional demeanor while assisting dealers and end users

Requirements

These are the qualifications in a nutshell:

• Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
• If you speak Italian as well, you're the hero we're looking for :)

Other than that: - Exceptional problem-solving and troubleshooting capabilities

• Capability to thrive in a fast-paced setting and manage multiple tasks
• Keen attention to detail and strong organizational skills
• MBO level education or equivalent experience
• Minimum of 2 years of relevant work experience
• Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics

Benefits

Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year

• travel compensation
• good retirement plan
• Personal development training's
• Monthly team events
• Hybrid working (3x2) after onboarding period

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:

• Acting as the initial point of contact for dealers and end users via phone during help desk operations
• Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
• Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
• Keeping abreast of product developments to provide accurate and current information to dealers and end users
• Maintaining a positive and professional demeanor while assisting dealers and end users

Requirements

These are the qualifications in a nutshell:

• Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
• If you speak Italian as well, you're the hero we're looking for :)

Other than that: - Exceptional problem-solving and troubleshooting capabilities

• Capability to thrive in a fast-paced setting and manage multiple tasks
• Keen attention to detail and strong organizational skills
• MBO level education or equivalent experience
• Minimum of 2 years of relevant work experience
• Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics

Benefits

Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year

• travel compensation
• good retirement plan
• Personal development training's
• Monthly team events
• Hybrid working (3x2) after onboarding period

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:

• Acting as the initial point of contact for dealers and end users via phone during help desk operations
• Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
• Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
• Keeping abreast of product developments to provide accurate and current information to dealers and end users
• Maintaining a positive and professional demeanor while assisting dealers and end users

Requirements

These are the qualifications in a nutshell:

• Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
• If you speak Italian as well, you're the hero we're looking for :)

Other than that: - Exceptional problem-solving and troubleshooting capabilities

• Capability to thrive in a fast-paced setting and manage multiple tasks
• Keen attention to detail and strong organizational skills
• MBO level education or equivalent experience
• Minimum of 2 years of relevant work experience
• Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics

Benefits

Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year

• travel compensation
• good retirement plan
• Personal development training's
• Monthly team events
• Hybrid working (3x2) after onboarding period

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a Customer Representative , you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products.
Your duties and responsibilities include:

• Acting as the initial point of contact for dealers and end users via phone during help desk operations
• Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
• Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
• Keeping abreast of product developments to provide accurate and current information to dealers and end users
• Maintaining a positive and professional demeanor while assisting dealers and end users

Requirements

These are the qualifications in a nutshell:

• Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English
• If you speak Italian as well, you're the hero we're looking for :)

Other than that: - Exceptional problem-solving and troubleshooting capabilities

• Capability to thrive in a fast-paced setting and manage multiple tasks
• Keen attention to detail and strong organizational skills
• MBO level education or equivalent experience
• Minimum of 2 years of relevant work experience
• Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics

Benefits

Our client is prepared to offer you a salary of €3000 (gross)/month. On top of that, they offer: - 26 vacation days a year

• travel compensation
• good retirement plan
• Personal development training's
• Monthly team events
• Hybrid working (3x2) after onboarding period

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Ben jij een administratieve duizendpoot met een scherpe blik? Zoek jij een baan waar je écht zelfstandig aan de slag kunt en lekker verdient? Mooi! Voor een grote logistieke speler zoeken wij een Customer Service Medewerker die van aanpakken weet. Je krijgt een salaris tot € 3.300 per maand en volop kansen. Klinkt goed? Lees snel verder!

Wat bieden wij jou

• Een salaris tot € 3.300 per maand.
• Uitzicht op een vast contract.
• Reiskostenvergoeding voor jouw woon-werkverkeer.
• Volop ruimte voor jouw persoonlijke ontwikkeling.
• Een gezellig en hardwerkend team.
• Fulltime aan de slag in de dagdienst.

Wie ben jij
Voor de functie van Customer Service medewerker is het belangrijk dat je aan de volgende eisen voldoet:

• Je woont in een straal van 30 km vanaf Tiel
• Je bent 32-40 uur per week beschikbaar
• Je bent beschikbaar voor dagdiensten
• Je spreekt en schrijft Nederlands
• Je spreekt en schrijft Engels
• Je hebt MBO 4 werk- en denkniveau in de richting van logistiek of administratie
• Je hebt ervaring in een administratieve rol
• Je kunt goed overweg met Excel

Wat ga je doen
Als Customer Service Medewerker ben jij de onmisbare schakel tussen de klant en de vloer. Je begint je dag met een check van de lopende orders: zijn er bijzonderheden? Jij zorgt dat alles administratief op rolletjes loopt. Belt een klant met een vraag of een klacht? Jij lost het op en zorgt voor een glimlach.

Je duikt ook in de voorraadverschillen. Klopt er iets niet met een retour of een manco? Jij zoekt het tot op de bodem uit en boekt de correcties in het systeem. Daarnaast beheer je diverse bestanden en zorg je dat de informatie tussen de klant en het warehouse altijd gelijk loopt. Het is een functie met veel vrijheid waarin je zelfstandig beslissingen neemt, bijvoorbeeld over het blokkeren of vrijgeven van producten. Geen dag is hetzelfde!

Waar ga je werken
Je komt te werken bij een professionele logistieke dienstverlener. Het is een dynamische omgeving waar de kwaliteit van de dienstverlening voorop staat. De sfeer is informeel en direct: we werken hard, maar hebben ook oog voor elkaar. Samen zorgen we ervoor dat de logistieke processen soepel verlopen. Je krijgt hier de ruimte om mee te denken over verbeteringen in het proces.

Sollicitatie
Zie jij jezelf al zitten op deze plek met dit mooie salaris? Wacht dan niet langer! Klik op de button en solliciteer direct. We spreken je snel! #mkb