Pricing specialist Vacatures

Over de vacature

Vacaturebeschrijving

Eraan bijdragen dat een commerciële deal ook echt wat oplevert? Dat is voor jou een fluitje van een cent! Jij ondersteunt vanuit Rotterdam de 'Out of Home' en 'Food Service' activiteiten binnen Nederland en verdient daarmee tot € 30 per uur. Benieuwd wat je precies gaat doen? Lees dan snel verder!

Dit zijn jouw werkzaamheden
Als pricing specialist zorg jij voor inzicht in de winst- en verliesrekening. Ook bewaak jij de financiële klantafspraken en verwerk je de daarbij horende facturen. Jij bent vast aanspreekpunt voor het salesteam met vragen over gemaakte afspraken en financiële reserveringen.

Jouw werkzaamheden bestaan verder onder andere uit het

• Correct verwerken van klantafspraken in de winst-en-verliesrekening (P&L)

• Zorgdragen voor een correcte en snelle afhandeling van prijsclaims en facturen van klanten (door zelf actie te ondernemen of door teams op afstand aan te sturen)

• Adviseren van jouw collega's van Sales en Finance over het beheersen van potentiële risico's en kansen binnen de P&L

• Erop toezien dat alle richtlijnen voor audits en interne controles strikt worden nageleefd

• Fungeren als schakel tussen uitbestede diensten en de interne salesafdeling

• Aanleveren van heldere en nauwkeurige overzichten met betrekking tot de betalingsstatus van onze klanten

• Voortdurend zoeken naar verbeteringen en mogelijkheden tot automatisering binnen onze huidige processen

  Dit krijg je - Brutosalaris van € 21,29 tot € 30,00 per uur (dat komt neer op € 3.690 tot € 5.200 per maand)

• Reiskostenvergoeding voor het openbaar vervoer of per kilometer

• Fulltime baan van 40 uur per week

• Uitzendcontract via Manpower voor zes maanden

• Ontwikkelingsmogelijkheden via Manpower Academy (meer dan 200 online trainingen)

• Pensioenopbouw via Manpower

Over de werkgever

Het bedrijf waar jij voor gaat werken, kan je over de hele wereld vinden. De producten die hier worden gemaakt, worden elke dag door mensen in meer dan 190 verschillende landen gebruikt.

Op dit moment kunnen we helaas niet vertellen om welke werkgever het gaat, maar we weten zeker dat je dit bedrijf kent! Ook heel fijn: je kunt hier groeien en jouw carrière op unieke manieren ontwikkelen. Jij krijgt namelijk precies de tools die je daarvoor nodig hebt.

Werktijden
In deze fulltime functie werk je van maandag tot en met vrijdag tijdens reguliere kantoortijden.

Over de vacature

Dit ga je doen

Maak jij met woorden het verschil? Kun jij een winnende strategie helder verwoorden en creatieve teksten schrijven die precies raken wat een klant nodig heeft? Dan ben jij misschien wel de creatieve Tenderspecialist Content met commercieel inzicht die wij zoeken.

Schoonmaak, wat valt daar over te schrijven?

Meer dan je denkt! Klanten vragen ons om helder uit te leggen wat wij als schoonmaakpartner voor hen betekenen, wat zij daarvan merken én wat het oplevert. Dat vraagt om klantgerichte maatwerkoffertes die aansluiten op specifieke wensen, eisen en ambities. En of het nu gaat om een universiteit, ziekenhuis, kantoor of pretpark: schoonmaak is overal — en overal anders.

Hoe ziet jouw werkdag eruit?

In deze rol stap je midden in de wereld van aanbestedingen. Je begint met je volledig onder te dompelen in de klant: je analyseert de vraag, verzamelt informatie, spreekt met collega‑specialisten en denkt actief mee over de beste inhoudelijke aanpak.

Daarna ga jij als commercieel tekstschrijver aan de slag, waarbij je AI inzet als hulpmiddel. Je vertaalt het bestek, de winstrategie, de input van je collega Tenderspecialist Pricing én de wensen van de klant naar onderscheidende, creatieve en overtuigende maatwerkteksten . Teksten die niet alleen kloppen — maar die het verschil maken.

Je werkt hybride, met Apeldoorn als meest bezochte locatie, en je staat voortdurend in contact met collega’s uit het hele land. Voor elk project houd jij het overzicht: je bewaakt de planning, stemt af met betrokken specialisten, bent positief kritisch met betrekking tot de processtappen en zorgt dat deadlines overeind blijven.

En het mooiste moment?
Wanneer jouw offerte leidt tot een nieuwe klant of een verlenging van een bestaande samenwerking. Dat vieren we natuurlijk samen als team.

Lees hier het persoonlijke verhaal van oud-tekstschrijver Juliette:

CSU zet jou voorop

Dit krijg jij als Tenderspecialist Content bij CSU op basis van 40 uur per week:

• Een salaris van zijn maximaal € 5.315,-bruto per maand;

• 8% vakantiegeld, 2,5% keuzebudget, een waarderingstantième tot 6% en targettantième tot 10%;

• 26 vakantiedagen en 6 atv-dagen;

• Hybride werkplekken beschikbaar op onze kantoren en een goed ingerichte thuiswerkplek;

• Een pensioenregeling bij de Stichting Bedrijfstakpensioenfonds voor het Schoonmaak- en Glazenwassersbedrijf;

• Ons programma “ Fris in je werk

  ” met bijvoorbeeld een NS business card, korting op verzekeringen, korting op sporten en een fietsplan.

Wat breng jij mee?

Als Tenderspecialist Content krijg je bij ons de ruimte om het vak écht te leren. Voor tenderen en aanbesteden bestaat namelijk geen standaardopleiding. Daarom begeleiden we je graag in het leren van het vak. Daarnaast ontwikkel je je stap voor stap verder in commerciële taal en schoonmaakkennis. Én maak je je onze brede CSU‑dienstverlening eigen.

Je neemt in ieder geval wel mee:

• Hbo‑werk- en denkniveau;
• Passie voor taal en schrijven – of dat nu commercieel, facilitair of journalistiek is;
• Ervaring met AI‑tools is een mooie pre;
• Minimaal 1 jaar werkervaring - bij voorkeur in een commerciële of dienstverlenende omgeving;
• Sterke communicatieve vaardigheden en een flinke dosis creativiteit.

Samen met elkaar

Je staat er natuurlijk nooit alleen voor. In ons commerciële- en tenderteam werk je nauw samen met collega’s die net als jij willen groeien en resultaat willen behalen. Je rapporteert aan de Coördinator Tenderteam, bij wie je altijd terechtkunt voor overleg, begeleiding en afstemming.

Hoewel we een grote en groeiende organisatie zijn, geven we elkaar de vrijheid en het vertrouwen om ons werk op onze eigen manier goed te doen. Teamspirit, betrokkenheid en oprechte aandacht voor elkaar staan centraal in alles wat we doen.

Bij ons draait het om jou

Bij Top Employer CSU zorgen we voor fijne plekken waar mensen kunnen werken en leven. Met 16.000 trotse collega’s zijn we een van de grootste schoonmaakbedrijven in Nederland. Bij CSU werken we elke dag scherper, slimmer en schoner. Dit betekent dat we elke dag

slimme, duurzame oplossingen

bedenken die het werk leuker en makkelijker maken. Dit doen we binnen veel verschillende werkgebieden; van voetbalstadia en vakantieparken tot zorglocaties en scholen. CSU is er voor jou als je de volgende stap wilt zetten in je carrière of juist wilt starten met je allereerste echte baan. Wij doen er alles aan om voor iedereen de baan te maken die past bij hun leven. We zorgen dat niets jou in de weg staat, zoals taal of opleiding. Wij geloven in het samenbrengen van werknemers met diverse achtergronden.

Aan het werk

Ons succes begint bij jou. Of eigenlijk begint het bij jouw sollicitatie naar Tenderspecialist Content. Ook als je niet helemaal aan de functie-eisen voldoet, moedigen we je aan om te solliciteren. Wij geloven namelijk in opleiding en ontwikkeling van onze medewerkers.

Heb je vragen? Dat kan natuurlijk. Patrick van Dijk, Expertisemanager Recruitment, beantwoordt je vragen via patrick.van.dijk@csu.nl

Acquisitie wordt niet op prijs gesteld

#CSUKantoorA

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Responsibilities include:

• Handle end-to-end order lifecycle, from entry to billing, using SAP
• Coordinate with warehouse and logistics providers to ensure accurate order handling
• Initiate and oversee any subcontracting needs with logistics partners
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment

Delivery Oversight: - Serve as the liaison with transportation providers to monitor shipments

• Actively track and respond to delivery date changes
• Keep customers and sales informed of any updates or delays

Customer Relationship Management: - Build and maintain strong commercial ties with customers and partnership with the sales team

• Be the first line of support for inquiries and complaints via phone or email
• Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations

Continuous Improvement & Projects: - Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness

Requirements

We’re searching for a customer-focused professional who thrives in a dynamic environment and brings both empathy and efficiency to the table. Your Profile: - Minimum of 1 year of experience in a customer service role is is a plus, not a must

• Strong interpersonal and communication skills, both written and verbal
• Attentive listener with the ability to ask insightful questions to fully understand customer needs or concerns
• Clear, compassionate communicator who can articulate information effectively and with empathy
• German C2 and English B2 or higher are required. A third language such as Dutch or French is a big plus.
• Excellent organizational skills and the ability to manage multiple priorities while meeting deadlines
• Interest in and willingness to learn the technical side of our client's lighting solutions
• Positive, self-motivated mindset with a collaborative spirit and a drive to inspire those around you
• Proactive, hands-on approach to daily tasks and continuous self-improvement
• You are located in the Eindhoven area
• Comfortable working with digital tools and systems, including Excel, Word and SA

Benefits

• 8% holiday allowance
• variable bonus of 10% of your salary
• pension plan
• 1 day working from home after onboarding (3 months)
• direct contract with the client
• 25 holidays
• travel allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Over de vacature

Als SEA Specialist laat je Coolblue Energie groeien. Je stuurt de online verkoop van energiecontracten via onze website en genereert kwalitatieve leads voor producten zoals warmtepompen en split airco’s. Je spot actief nieuwe kansen en vertaalt data naar concrete commerciële verbeteringen om onze resultaten continu te optimaliseren. Je bent een data-gedreven marketeer die klaar is voor een zelfstandige rol met zichtbare impact.Wat doe je als SEA Specialist Coolblue Energie bij Coolblue? Je zorgt dagelijks voor scherpe commerciële sturing waarmee je de resultaten van onze energiecontracten en energie-installaties verbetert. Je kijkt verder dan je eigen takenpakket en bent nauw betrokken bij het commerciële resultaat van de hele energie-organisatie.Winstgevende Performance: Je zet zelfstandig performancecampagnes op, stuurt ze aan en optimaliseert ze in onder andere Google Ads, Microsoft Edge. Daarbij houd je continu oog voor rendement en stuur je op winstmaximalisatie.Analyse & Strategie: Je duikt in commerciële resultaten en markttrends om nieuwe groeikansen voor Coolblue Energie te ontdekken. Op basis van jouw analyses initieer en pitch je verbeterprojecten bij collega’s van onder andere pricing, e-mail, content en websiteconversie.Data & Inzichten: Samen met data-analisten ontwikkel je nieuwe inzichten en dashboards die onze commerciële sturing elke dag een beetje slimmer maken. Dit vind je leuk om te doen Je bent de enige online marketeer in dit team. Daardoor ben je zelfstartend en ben jij de vaste sparringpartner voor alle marketingvraagstukken.Resultaatgericht uitpluizen: Je duikt in de resultaten, graaft afwijkende trends verder uit en deelt je inzichten met je team en stakeholders in heldere, onderbouwde conclusies.Impact maken: Vanaf dag één heb je merkbare impact op het commerciële resultaat. Jouw analyses en aanbevelingen worden direct gebruikt om de commerciële strategie op het hoogste niveau te sturen.Samenwerken & overtuigen: Je schakelt met verschillende stakeholders en weet anderen mee te krijgen in jouw plannen en ideeën.Betrokken bij de sector: Je werkt in een sector die dicht op de samenleving staat: energie raakt iedereen en de energietransitie is noodzakelijk. Dat geeft extra betekenis aan je werk. Hier herken jij jezelf in Geld.Ongekend goede werksfeer. Waar we met elkaar omgaan als vrienden en je gewoon jezelf kan zijn.Maandelijkse borrels, versbereide happen, legendarische Coolblue-feesten en de leukste teamactiviteiten.Een fijne combinatie van werken op kantoor en vanuit huis. Natuurlijk zorgen we dat je thuis een top werkplek hebt. Inclusief bureaustoel, laptop en blauwe slingers.Alle ruimte voor jouw eigen ideeën, initiatieven en keuzes. Jij doet je werk op jouw manier.Reiskostenvergoeding, pensioenregeling en een vergoeding voor als je thuiswerkt.Een kantoor waar je foto's van wilt maken op een toplocatie. Vanaf Rotterdam Centraal is het 3 keer vallen voor je er bent. Oké, het is 2 minuten lopen.25 vakantiedagen. Als je belooft dat je terugkomt.Meer dan 30 trainingen in onze eigen Studiefabriek om elke dag een beetje beter te worden.Korting op alle spullen die we verkopen. Dit zoek jij verder in een baan Geld.Ongekend goede werksfeer. Waar we met elkaar omgaan als vrienden en je gewoon jezelf kan zijn.Maandelijkse borrels, versbereide happen, legendarische Coolblue-feesten en de leukste teamactiviteiten.Een fijne combinatie van werken op kantoor en vanuit huis. Natuurlijk zorgen we dat je thuis een top werkplek hebt. Inclusief bureaustoel, laptop en blauwe slingers.Alle ruimte voor jouw eigen ideeën, initiatieven en keuzes. Jij doet je werk op jouw manier.Reiskostenvergoeding, pensioenregeling en een vergoeding voor als je thuiswerkt.Een kantoor waar je foto's van wilt maken op een toplocatie. Vanaf Rotterdam Centraal is het 3 keer vallen voor je er bent. Oké, het is 2 minuten lopen.25 vakantiedagen. Als je belooft dat je terugkomt.Meer dan 30 trainingen in onze eigen Studiefabriek om elke dag een beetje beter te worden.Korting op alle spullen die we verkopen.