Platform quality specialist Vacatures

Over de vacature

Job description

Responsibilities

• Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
• Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
• Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
• Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
• Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems), correct procedures.
• Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
• Provides consultation to lower-level colleagues in troubleshooting systems and problems.
• Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements.
• Embody our culture and values

Required profile

Qualifications

Required:

• High School Diploma, GED, or equivalent AND mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) - OR equivalent experience.

Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• High School Diploma, GED, or equivalent AND mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) - OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) - OR equivalent experience.

Critical Environment Ops ATR-B - The typical base pay range for this role across Netherlands is € 42,600.00 - € 55,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Company description

Overview

As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.

As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

What we offer

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

Over de vacature

Draag jij graag bij aan een veilige online wereld? Wil jij werken bij de grootste webwinkel van de Benelux en ben je niet bang om kritische vragen te stellen? Start dan jouw carrière als Platform Quality Specialist in Utrecht!

wat bieden wij jou

• Een salaris van € 3.111 per maand o.b.v. 40 uur
• Intentie op verlenging
• Utrecht, Papendorp
• Veel activiteiten en borrels buiten het werk om
• 29 vakantiedagen per jaar o.b.v. fulltime
• Hybride: woensdag op kantoor

wie ben jij
Jij bent een scherpe en communicatieve topper die stevig in zijn of haar schoenen staat. Je vindt het leuk om uit te zoeken of alles volgens de regels verloopt en je bent niet bang om een moeilijk gesprek aan te gaan. Je bent analytisch sterk en werkt nauwkeurig. Omdat je veel zelfstandig werkt, toon je veel eigen initiatief en ben je erg zelfredzaam.

• Je hebt een afgeronde HBO- of WO-opleiding;
• Je bent digitaal vaardig en hebt affiniteit met internetwinkels;
• Je hebt een goede beheersing van de Nederlandse taal in woord en geschrift;
• Je kunt goed werken met data en systemen (ervaring met Excel is een pré);
• Je bent assertief: je durft grenzen aan te geven bij verkooppartners;
• Je bent leergierig en houdt van aanpakken.

wat ga je doen
Als Platform Quality Specialist zorg jij ervoor dat het platform een betrouwbare plek blijft voor miljoenen klanten. Je speurt naar producten of gedrag dat niet door de beugel kan. Denk aan nepartikelen, onveilige producten of partners die de regels proberen te omzeilen. Je kijkt verder dan je neus lang is en begrijpt het grotere plaatje van de organisatie.

• Je controleert of verkooppartners zich houden aan de wet en de eigen richtlijnen;
• Je signaleert risico’s, zoals valse reviews of nagemaakte merkproducten;
• Je gaat in gesprek met partners over hun werkwijze en stuurt bij waar nodig;
• Je neemt beslissingen over het wel of niet toelaten van partners op het platform;
• Je verbetert processen om het platform elke dag een stukje veiliger te maken.

waar ga je werken
Je komt te werken bij bol in Utrecht, op de afdeling Platform Quality. Dit team bestaat uit ongeveer 60 enthousiaste collega's die samen strijden voor een eerlijke marktplaats. De sfeer is open, warm en innovatief. Het is een omgeving die nooit stilstaat; er is altijd ruimte voor nieuwe ideeën en verbeteringen.

• Werken bij een marktleider in de Benelux;
• Een innovatieve afdeling met veel ruimte voor persoonlijke groei;
• Gezellige werkomgeving waar sociaal contact met collega's belangrijk is.

sollicitatie
Wees er snel bij en solliciteer direct!