Service support inbound Vacatures

Over de vacature

Service Support Inbound

Over de vacature

As a Freight Network Specialist, you play a key operational role in managing ground freight routes at Rozenburg (Schipholrijk). You collaborate with logistics partners to retrieve cargo, generate essential transport documentation, and keep status records up to date. Through proactive delay management and contingency planning, you keep ground transportation running smoothly day and night.

Responsibilities

• Register scheduled and ad hoc truck journeys in system software.
• Organize freight pick-ups at CFS facilities and third-party sites.
• Prepare load manifests and bills of lading for network transfers.
• Track shipment updates and maintain event coding accuracy.
• Receive and inspect inbound freight shipments upon arrival.
• Spot capacity bottlenecks and arrange alternative trucking routes.
• Log delay reasons and carry out root cause evaluations.
• Ensure regional branches have required partner equipment in place.
• Review service provider performance and update internal CRM logs.

Requirements

• MBO 3/4 work and thinking background.
• Good proficiency in English.
• Motivation, commitment, and genuine interest in airfreight logistics.
• Flexibility to work rotating shifts (07:00-15:30, 13:30-22:00, 22:00-06:00) and weekends.
• Eligibility for a VGB screening, which requires at least 8 years of residency in the European Union.

What we offer

• Direct employment with the client.
• Gross salary range between 2700 and 3300 euro per month based on experience.
• Shift surcharges: 20 percent after 18:00 and 40 percent after midnight.
• 25 vacation days based on full-time employment.
• 8 percent holiday allowance.
• Travel allowance scheme.
• A pleasant working atmosphere is guaranteed.

Why Staffice?

• Honest and reliable recruitment support.
• Fast matching with stable employers.
• Personal connection and accessibility.

This vacancy in Rozenburg is ideal if you reside in Hoofddorp, Nieuw-Vennep, Amsterdam-Zuidoost, or Zaandam. We look at your skills and help with obtaining certificates if needed. Are you excited about this vacancy in logistics? Apply now and we will contact you shortly. Do you have questions? Call us at 085-0600565.

Over de vacature

As a Logistics Operations Agent in Rozenburg (Schipholrijk), you manage daily truck operations and cargo movements within the ground network. You coordinate cargo recovery from freight facilities, prepare transfer paperwork, and monitor schedules to ensure smooth logistics flows. In this shift-based role, you track event updates, resolve operational delays, and adjust routes whenever necessary.

Responsibilities

• Create operating records for scheduled and ad hoc truck routes in internal systems.
• Coordinate cargo recovery from CFS facilities and third-party locations.
• Prepare freight transfer paperwork, including load manifests and bills of lading.
• Update event codes and monitor workflow progress in export and import systems.
• Inspect and receive inbound and transfer freight within the logistics network.
• Identify potential operational delays and capacity constraints in ground transport.
• Arrange reroutes, additional trucks, and contingency plans during disruptions.
• Perform delay coding and root cause analysis to improve operations.
• Ensure service provider equipment is available at regional branches.
• Conduct service provider reviews and keep CRM systems updated.

Requirements

• MBO 3 or 4 working and thinking level.
• Good command of the English language.
• Experience in logistics or ground transport is a plus, but motivated candidates are welcome.
• Willingness to work in a rotating shift schedule, including night and weekend shifts.
• Strong problem-solving skills and attention to detail.
• Eligibility for a VGB screening, which requires at least 8 years of residency in the European Union.

What we offer

• Direct employment contract with the client.
• Gross monthly salary between 2700 and 3300 euro based on experience.
• Shift allowances of 20 percent after 18:00 and 40 percent after midnight.
• 25 vacation days for full-time employment.
• 8 percent holiday allowance.
• Travel allowance.
• A pleasant working atmosphere is guaranteed.

Why Staffice?

• Personal guidance and support throughout the recruitment process.
• Clear communication and transparent agreements.
• A dedicated team that thinks along with your career goals.

This position in Rozenburg is also easily accessible if you live in Hoofddorp, Amstelveen, Aalsmeer, or Amsterdam. We look at your skills and help with obtaining certificates if needed. Are you excited about this vacancy in logistics? Apply now and we will contact you shortly. Do you have questions? Call us at 085-0600565.

Over de vacature

With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.

what we offer

• Good salary
• Personal development and training
• International environment
• Working with German speaking customers
• Maastricht, The Netherlands
• 30-40 hours a week

who are you
You always strive for perfect customer service. You have great communication skills and are able to communicate fluently in German and English. You always have your eyes on the result and you are stress resistant.

• Experience in customer service or a similar position is an advantage;
• A healthy dose of human knowledge and excellent communication skills, both spoken and written;
• Fluent level of the German and English language, both written and oral;
• The ability to remain calm in difficult customer situations;
• Empathy and a genuine passion to help the customer as best as possible;
• An eye for detail.

what will you do
The Customer Service department serves all customers and prospective customers by handling all complaints for the entire range of Mercedes-Benz vehicles. All complaints are handled by telephone or e-mail. You are responsible for after-sales service issues, product topics and general company related inquiries. As a Customer Service Representative you are the most important interface between the customer and the Mercedes-Benz organization. You ensure that customer concerns and queries are dealt with adequately, manage our services to customers and transfer product knowledge.

• Main point of contact for customers for complaints and problems and handle them with a fast and professional response. The support is provided through various channels;
• Activities related to information security, information management and privacy assurance;
• Accurate recording of customer interactions, including complaints, solutions provided and feedback;
• A proactive approach to further developing knowledge and skills to offer the customer the best possible solution;
• Answering inbound calls from customers and calling outbound to follow up with the customer.

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Service Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience.

• Multilingual;
• Multicultural;
• Dynamic environment.

job application
Do you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie" button below! If you have any questions, please do not hesitate to contact us!

Over de vacature

Are you an experienced leader ready to steer operations at a global market leader in Sevenum? We are actively looking for a talented Team Lead to join our dynamic team and drive our daily warehouse excellence. Would you like to play a vital role in advancing patient care through innovation?

Apply now and you'll receive a WhatsApp message within 15 minutes with a few short questions so we can help you quickly. Don't have WhatsApp? We'll contact you by phone or email instead!

what we offer

• Salary between 3100,- and 3700,- gross pm
• A permanent contract
• 28 vacation days per year
• International and innovative work environment
• Attractive company pension plan
• Group health insurance and learning programs

who are you
You have a coaching personality and a natural talent for leading teams toward success. You are organized, professional, and ready to take the next step in your logistics career.

• You have an MBO level 4 or Bachelor’s degree
• You have 3-4 years of experience in logistics
• You have 2+ years of people management experience
• You are fluent in English (written and verbal)
• You are able to lift up to 25 kg
• You are based in or around Sevenum

what will you do
As a Team Lead, you form the heartbeat of our warehouse operations. Your day starts with a kick-off meeting where you energize your team, setting the tone for a productive shift. You ensure that every process runs smoothly, from inbound and picking to the final shipping stages, all while maintaining our high quality standards.

Together with your team, you tackle challenges and maintain a safe, efficient, and collaborative workplace. Your leadership ensures that our innovative products reach those who need them most.

• Plan and supervise daily warehouse tasks
• Monitor KPIs and quality performance
• Manage team absenteeism and support recruitment
• Resolve conflicts and foster a positive culture
• Drive process improvements and innovation
• Ensure compliance with safety and quality rules
• Dayshift 07.00 - 16.00

where will you work
As a global leader in the dental industry with a 130-year history of service and innovation. You will join an international organization where personal development is highly valued, offering you access to global training programs and professional growth. We are eager to fill this position quickly and look forward to welcoming you to our professional team!

job application
Good to know: within 15 minutes of applying, you'll receive a WhatsApp message from us. We’ll ask you a few quick questions about your application to help you faster. Don't have WhatsApp? No problem! We'll reach out to you via phone or email instead.