French logistics customer service representative Vacatures

Over de vacature

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.

what we offer

• Multicultural and dynamic work environment
• 40 hours per week
• Work at the CAC head office in Maastricht (NL)
• Full time training program
• Personal development
• Required language skills: French and English

who are you

• fluent in French and English on a native level;
• other fluent language skills are a plus;
• preferably experienced in a customer service environment;
• the ability to remain calm and collected in difficult customer situations;
• motivated and very customer minded;
• can work in a team as well as on your own;
• attention to detail based on organizational and time management skills;
• living in the area of Maastricht.

what will you do
The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently.

In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job!

where will you work
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!

• multicultural, dynamic and international working environment;
• an open, friendly and relaxed atmosphere;
• training program and training on the job;
• 40 hours per week.

job application
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!

Over de vacature

Are you an experienced customer service or administrative professional with a strong passion for international trade? Do you speak fluent French and English, and do you already live within 30 km of Breda? If you are looking for a high-level B2B role—where you truly manage key relationships and complex supply chain processes rather than working in a call center—then Lamb Weston EMEA is looking for you!

What we offer

• € 22,36 b/uur 8,33% holiday money 3,54% ADV
• Travel- and WFH-allowance 25 paid holidays
• Full time corporate hours, 5 days a week
• 50/50 hybrid position, office in lively Breda
• International team of colleagues, eager to meet 😊

Who you are
You are a skilled and proactive professional who thrives in a fast-paced environment. You are comfortable dealing with commercial stakes, tracking logistics, and resolving complex operational queries. You recognize yourself:

• You already live close to Breda. If you are currently living outside of the Netherlands, we can't take you into procedure
• You have experience in B2B customer service, supply chain administration or order management. You know how to switch between detailed administration and customer contact.
• You are fluent in French (C1/native level) and English. Knowledge of another Southern European language (Spanish or Italian) is a major plus!
• Experience working with ERP systems (preferably SAP) and MS Excel

What will you do
As a customer care representative for the Southern European market (focused on France and surrounding regions), you oversee the complete order-to-cash process for international foodservice, retail, and B2B partners.

• Processing, confirming, and monitoring customer orders end-to-end using SAP
• Direct daily communication with international clients, account managers, and logistics partners
• Ensuring orders are dispatched and delivered on time and in full (OTIF), including required export/shipping documentation

Where will you work
You will work at Lamb Weston EMEA, one of the world's leading manufacturers of high-quality potato products. Located at the modern EMEA headquarters in Breda, you will join a dynamic, international team that values teamwork, humor, and high performance!

Job application
Ready to take the next step in your career? Apply now via Tempo-Team! You can call me, sent me an email or you can apply straight away and I will contact you.